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All 149 Nashville hotels

Hotel Preston

3.5 of 5 Hotel   |   733 Briley Parkway, Nashville, TN 37217
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Ranked #68 of 149 Hotels in Nashville
A recent review
5 of 5 stars reviewed 1 week ago
Nicholasp1992
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804 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I dont know what those other people were talking about it is a 3 star hotel if you need better go to the marriot down the street! This hotel is great all the staff are very friendly Markus was very helpful with checking in when we got to our room we noticed it was a king so we went down... More

Was this review helpful? Yes 1
Hotel-Preston09, Manager at Hotel Preston, responded to this review

Nicholas, thank you so much for this incredible review. We dig our funky decor, so I'm glad to see it's appreciated! Thanks for the compliments on our service -- I'll be sure to share them with Markus. Looking forward to seeing you for your third stay in the future! Until then, Steven Hoida General Manager More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was almost scared off by the reviews, but am extremely happy with the Hotel Preston. The decor of both the common areas and our room was fun and well done. The mattress was comfortable and the pillow selection on the bed provided perfect pillows. The room was quiet and we slept well. The free wifi worked great. We ate... More

Was this review helpful? Yes
Hotel-Preston09, Manager at Hotel Preston, responded to this review

Janet, I'm glad you were pleasantly surprised with our hotel! It's great to see you enjoyed your stay, as well as your meals in our dining room! Thanks for the compliments on our rooms and the service, and we look forward to seeing you again the next time you're in Nashville! All the best, Steven Hoida General Manager More

Long Beach, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 11/7-11/9. Quick easy shuttle pick up from airport. We were granted an extremely early check in ( 10 Am ) which was a bonus. Room was fine however there is no mini fridge or vending machines to get a water or soda. You have to walk to nearby gas station for a beverage if the bar is closed. Hot... More

Was this review helpful? Yes
Hotel-Preston09, Manager at Hotel Preston, responded to this review

I'm glad to see you were pleased with our staff, but I'm sorry that you were disappointed in the amenities in your room. This is something we've heard a few times, so it's something to think about, for sure. Still, we'd love to have you back the next time you're in Nashville, so keep us in mind! Thanks, Steven Hoida... More

Atlanta
Top Contributor
89 reviews 89 reviews
51 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really nice rooms. I was upgraded to a larger room with large entryway. The hotel had some of the best pricing in the area.(airport) Free wifi, parking, Food too expensive. The only negative is the lounge just does not have the vibe of the rest of the hotel.

Was this review helpful? Yes 1
Hotel-Preston09, Manager at Hotel Preston, responded to this review

It sounds like you really loved the vibes here, so I'm sorry you were disappointed that the Pink Slip didn't have the same feel. Still, I'm glad you enjoyed your stay otherwise, and I hope you'll come stay with us again the next time you're in Nashville! All the best, Steven Hoida General Manager More

2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Im gonna skip the small things that aren't great about this hotel, as well as some things that I liked, and just jump right in to the part where they tried to steal from me. Several weeks ago, my client booked and payed for a room for me at the hotel Preston. When I checked in, the lady at the... More

Was this review helpful? Yes 4
Hotel-Preston09, Manager at Hotel Preston, responded to this review

I'm so sorry for all of the trouble these issues caused you, but I want you to know that it was never our intention to take any more than what you owed. It sounds like we were having lots of computer problems, and I'm so sorry for all of the inconvenience this caused. I'm just a phone call away if... More

Nashville, Tennessee
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

For the last three years I have booked two rooms on a weekend close to halloween. I love the hotel for: no fuss/free parking, great rate, eclectic decor and comfortable beds. Two of the three stays we had an issue with the front desk. The first stay (2012) we walked in on the other guests as the front desk person... More

Was this review helpful? Yes 1
Hotel-Preston09, Manager at Hotel Preston, responded to this review

Amanda, you should always feel well taken care of here, and I'm so sorry this hasn't been the case. I want you to know that we'd never prioritize our guests, and I'm sorry if we gave off a different impression. Still, there's no reason for double bookings, and for that I do apologize. Thank you for pointing this out, and... More

Sewanee, Tennessee
Top Contributor
143 reviews 143 reviews
33 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I needed a hotel for a park and fly for an early morning flight. I called the hotel's local number and asked if my rate would include parking. I was told it would. When I arrived at the hotel, I was told I was misinformed and would have to pay $30 more dollars, "and be glad I would because they... More

Was this review helpful? Yes 2
Hotel-Preston09, Manager at Hotel Preston, responded to this review

I want to personally apologize for the miscommunications regarding parking here. You should've been told about the cost up front, and I'm sorry this wasn't the case. As for your room, we understand that everyone has different preferences when it comes to mattresses, but we think the ones we've chosen for our hotel are a happy medium. I'm sorry for... More

Katy, Texas
2 reviews
3 of 5 stars Reviewed 4 weeks ago

I stayed at Hotel Preston Oct 9th thru 13th - I was not happy with my stay and I did express this with the hotel manager. Here are a few things that happened during my stay.... Hotel shuttle service - waited for over an 1 hour and 5 telephone calls before I gave up and got a cab to the... More

Was this review helpful? Yes
Hotel-Preston09, Manager at Hotel Preston, responded to this review

I am deeply sorry that you were caught in the middle of our miscommunications with LivingSocial. It looks like we could've handled the situation better, and I'm so sorry for any inconvenience this might have caused. I'm happy to speak with you if you'd like to follow up on this further, so please don't hesitate to reach out. All the... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The 3.5* rating of the hotel is misleading. As previous reviews have mentioned, basic offerings of a 3* hotel were certainly underwhelming - the water pressure was poor, room doors slamming shut, 1980's television reception, and the walls must have been remarkably thin as we could hear everything going on in the rooms either side of us. With the exception... More

Was this review helpful? Yes
Hotel-Preston09, Manager at Hotel Preston, responded to this review

Paul, I appreciate your feedback on our water pressure, walls, and TV reception, as it's something to consider moving forward. I'm sorry that your stay didn't live up to your expectations, but I'm happy you enjoyed a clean, comfortable bed here. If you're ever back in the area, we'd love to have you, so keep us in mind! All the... More

South Bend, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

this might be the worst hotel ever. In addition to the highly misogynist decor in the lobby and common areas, they have no idea about customer service. On the first morning, housekeeping stopped by around 9:15 or 9:30. We told the lady we would be gone in ten minutes, and she could come back and clean. We got back to... More

Was this review helpful? Yes 1
Hotel-Preston09, Manager at Hotel Preston, responded to this review

Lin, I can honestly say I've never heard our decor described as "misogynistic." This isn't the impression we'd like to leave on our guests, as we welcome everyone to our hotel with open arms. That said, I do apologize for the miscommunication on our end about cleaning services. This isn't typical of us, and I'm sorry for the way everything... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(10)
  • Pillow menu(8)
  • Room service(3)
  • Live music(3)

Additional Information about Hotel Preston

Address: 733 Briley Parkway, Nashville, TN 37217
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Preston 3.5*
Number of rooms: 200
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Also Known As:
Preston Hotel Nashville

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