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Comfort Suites Airport

#30 of 152 Hotels in Nashville
Certificate of Excellence
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2521 Elm Hill Pike, Nashville, TN 37214
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1 room 1 adult
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338 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Airport
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Columbus, Ohio
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 2, 2015

My wife and I decided to visit Nashville for the first time. We have been married 30 years. I always check Comfort Suites or any of the higher end brands of the Choice Hotel chains because they always seem to do the best and are all smoke free. We arrived on the evening of 10/22 and were greeted promptly by... More 

Helpful?
Thank buckeyeemptynest
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much for your kind words and extensive comments. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We... More 

Layton, Utah
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 28, 2015

I visit my best friend in Nashville every other year and, as time has gone by, we've become more particular about where we stay for our "girls' time". She and I narrowed our visit down to three places including the Comfort Suites. I had her do a "dry run" to make sure everything was up to our standards and, once... More 

Helpful?
Thank WonderWoman1975
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. I apologize that the bathroom seemed small to you and for any other issues you may have encountered. We take pride in this hotel and its amenities and sincerely appreciate the opportunity... More 

Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 17, 2015

First got room 318 - walked in and most died - smelled very musty / moldy. Tried a room on 4th floor wasnt any better. Finally got room 212 while smell wasn't as bad we got a odor blocker from Walmart and put in front of air conditioner. Also kept the window open the 3 nights we were there. Was... More 

Helpful?
Thank Ddjjjcamp
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m sorry there was a rare unpleasant odor when you stayed. This is very unusual. We do sometimes leave doors of unused rooms open for a while after deep cleaning or carpet cleaning to ensure proper ventilation. We’re always working to keep the hotel clean, comfortable and odor-free, and I regret that we let... More 

Appleton
1 review
5 of 5 stars Reviewed October 6, 2015

Very nice hotel! Breakfast was good and surprised to see dinner Mon-Thurs. That was an added bonus. We were in Nashville to go to the Grand Old Opry, Jack Daniels and Graceland. We were pleased with the cleanliness and the location of the hotel. The desk people were very helpful with directions, we really appreciated their kindness. The cleaning lady... More 

Helpful?
Thank 355lori
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities in Nashville. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate... More 

Livonia, MI, United States
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 1, 2015

Stayed here visiting family at the end of a family vacation. Stayed in the Presidential Suite. It left a bit to be desired. Broken/damaged furniture was not uncommon. When I first arrived to check in I was told the room was not ready yet. Then 5 minutes later I get a call it is ready. It was not incredibly early.... More 

Helpful?
Thank John W
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments and for staying with us. I regret and apologize that we couldn’t satisfy you. We take real pride in providing a nice guest experience, and I hope you will give us another chance to serve you in the future. We’re involved in a continuous improvement process, so the experience here gets better and better... More 

Kentucky
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 1, 2015

Exceptional service, the best breakfast food I have ever had for this level hotel, clean rooms and comfortable beds, shuttle to and from airport was great, friendly and professional staff. Will stay here again for sure if needed

Helpful?
Thank amazed_12
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind comments and for staying with us here in Nashville. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as... More 

Bloomer, Wisconsin
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 23, 2015

I made the mistake of not reading the fine print when I booked the room. There is a 48 hour cancellation policy at this particular Comfort Suites. Unfortunately my meeting in Nashville was rescheduled and I was not able to cancel the reservation in time (my attempts to do so were fruitless). My only options were to lose my money... More 

Helpful?
Thank Tricia A
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that you were confused by our reasonable cancellation policy for your specific room rate, which was provided in advance. Still, I’m glad you had reason to visit on the scheduled day anyway and found a good experience here. We satisfy many people every night, and I hope you will reconsider staying with... More 

Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 22, 2015 via mobile

This is by far the absolutely best hotel at which I've ever stayed. If you have the ability to upgrade your room to the jacuzzi suite is well worth the romanticism and privacy of the room. This tub is truly big enough for 2 (and I'm a large person). The keys on the side and back are great and there... More 

Helpful?
Thank brtte0927
Petoskey, Michigan
1 review
5 of 5 stars Reviewed September 14, 2015

I just wanted to say that my experience was wonderful. Shawn Pope and Tara White went above and beyond to make my stay fabulous! I would highly recommend anyone making the decision to stay there while in Nashville.

Helpful?
Thank Laura R
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would recommend us to others traveling to Nashville, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others... More 

Apple Valley, Minnesota
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 3, 2015 via mobile

This room looked fine but it was humid and moldy smelling. The air coming out of the AC was not fresh smelling. I wanted to open the window and door. If you have allergies or asthma I would stay elsewhere. I was anxious to check out from the smell. Bathroom was dark and very small. Room was expensive. Would not... More 

Helpful?
1 Thank AVSBE7
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your opinions. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations because of your allergies. We haven’t had this complaint before. We take pride in our hotel and in providing a great place to stay for so many guests, and I deeply regret that we let you... More 

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