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Comfort Suites Airport

#22 of 152 Hotels in Nashville
Certificate of Excellence
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2521 Elm Hill Pike, Nashville, TN 37214
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1 room 1 guest
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Comfort Suites  Airport
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318 Reviews from our TripAdvisor Community

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Traveler rating
    170
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Italian first
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  • All months
    (318)
  • Mar-May only
    (93)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (72)
  • Dec-Feb only
    (64)
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There are newer reviews for Comfort Suites Airport
See the most recent reviews
Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Great experience at this hotel. The staff was outstanding and the facilities were well kept and clean. I would absolutely recommend this property for anyone traveling to Nashville. The location is also very convenient to the airport and downtown.

Was this review helpful? Yes
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind comments. I’m glad we met your needs and expectations. I’ll be sure the staff know of your great comments about them. We take pride in providing a great experience in a convenient location, and I’m glad we’re meeting the mark. We’ll be here for you when you need us in the future. Sincerely, Hotel... More 

Cedar Rapids, Iowa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Hotel is beautiful and has a modern feel to it. Wide variety of items for breakfast. The rooms were very spacious and the location is very convenient to the airport as well as the highway. Staff were friendly and the hotel is well kept.

Was this review helpful? Yes
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity... More 

Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Upon arrival, I was promptly greeted by two attendants at the front desk. As I was checking in, I was told that the 2 double-bed suite (with fold out couch) which I had reserved on line, was not available. Apparently, something had happened in the 2 double bed suites that was causing a terrible odor, therefor those specific rooms were... More 

Was this review helpful? Yes
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you eventually had a good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations at first. And I apologize about the problem with the room your requested, now resolved. We’re always working to get better. I hope you will give us another chance... More 

Hardy, Virginia
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Gwen Lenning, General Manager and Joe Daniel, Guest Services Specialist, went above and beyond in accommodating our party of four when staying in Nashville recently. This level of customer service seems rare these days, so it was refreshing, to say the least!! Our room was large, clean, beautifully decorated and very comfortable. We definitely will be returning!!

Was this review helpful? Yes
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having... More 

Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2015

Nicest Comfort Inn & Suites I have stayed at. Love the room decor. Great hotel staff! Came here from Huntsville, Al for business. Internet works great. Fridge and microwave in room plus 2 desks. Comfy bed too :-) Good lighting in rooms Cons: Haven't found any

Was this review helpful? Yes 1
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m so pleased you had a completely positive experience with us and enjoyed the way we do business. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to me than completely satisfying a guest. Sincerely, Hotel Manager More 

Pikeville, Kentucky
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

We stayed hear for the Fourth of July weekend and was quiet surprised at how nice this place was for the price. I have paid more for a lot worse. The rooms were large with two led tv's fridge microwave plenty of closet space and drawer space in the dressers we had a king size bed that was very comfortable... More 

Was this review helpful? Yes
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having... More 

Gideon, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 18, 2015

I made reservations for two nights at another hotel and ended up leaving due to it being disgusting. So the next morning my two kids and I went from hotel to hotel looking for a place that would let us check in as soon as possible. Most places said it would be 1 o'clock at the earliest. Then we went... More 

Was this review helpful? Yes
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks... More 

Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

Have stayed at Comfort Suites on Elm Hill Pike the last few years for CMA Fest in June. Once again, a great stay at this hotel. Hotel is located off Briley Parkway and convenient to downtown and Opryland area. VERY clean, large suites with comfortable bed, flat screen TV, refrigerator, microwave, and sleeper sofa. Housekeeping and front desk staff very... More 

Was this review helpful? Yes 1
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again and would recommend us to others, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 3, 2015

First of all, I would like to say the only experience about our stay here was their airport shuttle. Hayden was very helpful and after the crappy customer service we received inside the hotel he did a great job making it a little better. He listened to me vent about it and offered his apologies for my experience at Comfort... More 

Was this review helpful? Yes 1
GWEN363, General Manager at Comfort Suites Airport, responded to this review

Dear Kim, I am sorry, but must say I am at quite a loss. First of all I am glad to hear that Hayden made such a positive impression on you and is such a great reflection of our hotel and staff and our typically well known great service. I however do not recall any converstation with you about a... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 30, 2015

Friendly staff lovely room and free breakfast. Great place to stay alone, with friends or with family. I was relieved they had free toothpaste because I forgot mine. Walking distance from 2 gas stations a subway and a waffle house.

Was this review helpful? Yes 1
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, \ Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to... More 

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