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Comfort Suites Airport

2.5 of 5
2521 Elm Hill Pike, Nashville, TN 37214
Hotel amenities
Comfort Suites  Airport
Ranked #6 of 144 hotels in Nashville
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130 reviews from our community

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Traveler rating
    63
    36
    12
    15
    4
Date Rating
Brussels, Belgium
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 22, 2013 NEW

We like Comfort Suites in general, and have stayed in several. But this one is definitely not up to the usual standard, far from it. It's old, clapped out, not particularily clean. Acceptable for one night, if you can't find anywhere nicer or cheaper. But we won't be coming back.

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seattle
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

This hotel seems brand new. The price I paid for 2 nights plus 4 nights parking when I flew to San Francisco was very low. Free and quick shuttle, a free hot breakfast and friendly service earns this hotel a perfect score and I hardly ever do that. A couple of restaurant choices within 2 blocks and many more a... More

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Maryville, Tennessee
2 reviews
1 of 5 stars Reviewed May 17, 2013 NEW

My family rented two rooms for four days. My kids came down with strep throat and vomited on blankets repeatedly and I brought soiled blankets to the laundry room. The staff was very helpful until the afternoon we were headed for home. At the manager's direction, the clerk (Tracy Stevens) called my wife's cell repeatedly to accuse her of stealing... More

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Greenville
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 15, 2013

I stayed one night for business. The hotel was as expected for a mid-price hotel. The room and bathroom were clean. The equipment in the fitness center was a bit dated but worked fine. Wi-Fi signal in the room was strong and speed reasonable. Breakfast was great and well attended by the staff. My expectations were met for a mid-price... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 9, 2013

We have recently started staying with the better rated Choice Hotels group. This property has all of the amenities offered by other brand name, mid range chains, but MORE room. I booked several rooms at the airport location for a family event. Much to my surprise, room 204 has a swag in the floor of several inches. Furniture is blocked... More

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Owensboro, Kentucky
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 29, 2013

This hotel was rated fairly high on trip advisor. We chose to stay here b/c our go to hotel was sold out. First we always check in super late so when I arrived I had to be buzzed in by the front desk clerk. I always think this is ghetto but apparently it's common practice in the Elm Hill Pike/Airport... More

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See 2 more reviews by JJ S for Nashville
CSCustomer_Care, Comfort Suites at Comfort Suites Airport, responded to this review
April 30, 2013

Thank you for choosing to stay with us while in the Nashville area. We know you have many options and we appreciate your business. We strive for unparalleled service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. We believe the very best service experiences... More

Columbus, Indiana
1 review
5 of 5 stars Reviewed April 25, 2013

We stayed here 5 nights and it was great. The hotel was immaculate. The General Manager really seemed to have the respect of everyone working there. She went out of her way to make us feel at home. They had different things for breakfast and we really enjoyed the evening meals and everyone was friendly and courteous. We will stay... More

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CSCustomer_Care, Comfort Suites at Comfort Suites Airport, responded to this review
April 30, 2013

Thanks for taking the time to post a review about your recent stay. I appreciate the positive comments you have left regarding our staff, breakfast, and room cleanliness. Our team at Comfort Suites strives hard at achieving quality service to our customers. Thanks again and we hope you stay with us the next time you are in town. More

Louisville, Kentucky, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 18, 2013

This hotel was very clean. The furniture, carpets, bedding, flooring in bathroom is all updated. The beds are very comfortable. The breakfast was great with sausage, biscuits, cereal, waffles, toast, etc. The pool and hot tub were great also. The pool seemed like it was heated. My wife and I will definitely stay here again when in Nashville.

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CSCustomer_Care, Comfort Suites at Comfort Suites Airport, responded to this review
April 22, 2013

Thank you for taking the time to review our hotel. It’s a pleasure to hear you had a pleasant stay, enjoyed our recent updates and were able to take advantage of our free hot breakfast. I’m happy you were able to relax in the hot tub and heated pool and found the hotel clean and comfortable. We strive to provide... More

Malmesbury, United Kingdom
Top Contributor
76 reviews 76 reviews
63 hotel reviews
Reviews in 58 cities Reviews in 58 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed April 16, 2013

There are probably many hotels for a visit to Nashville but there will be few that offer much more for the money. Part of a chain but it has its own character and staff that are intent on one thing and one thing only,pleasing their guests. The front desk greet you with charm, the lady that runs the spotlessly clean... More

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CSCustomer_Care, Comfort Suites at Comfort Suites Airport, responded to this review
April 18, 2013

Thanks so much for your review, it's great to hear our staff was able to make your stay wonderful. You're absolutely right, our goal is to make every guest feel welcome and to do everything we can to provide the best experience possible. On behalf of the entire staff, it would be our privilege to see you again the next... More

Colorado Springs, CO
Top Contributor
74 reviews 74 reviews
42 hotel reviews
Reviews in 41 cities Reviews in 41 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed April 12, 2013

We had a 1 room “suite”. It was accurately described on the Choice Hotels web site. You should note that It is not a “suite”, but one room with a partial divider. It had one TV. Other reviewers mentioned 2 TV’s but they must have had the one bedroom suite and living room layout. The good stuff: The room had... More

Was this review helpful? Yes 1
CSCustomer_Care, Comfort Suites at Comfort Suites Airport, responded to this review
April 15, 2013

Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring these matters to our attention and apologize for any inconvenience the hotel staff may have caused. I will follow up with the staff to ensure that similar incidents won't happen again. I appreciate your feedback as this is our best resource for improving... More

 
 
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Additional Information about Comfort Suites Airport

Also Known As:
Comfort Suites Airport Hotel
Comfort Suites Airport Hotel Nashville
Comfort Suites Nashville
Nashville Comfort Suites
Address: 2521 Elm Hill Pike, Nashville, TN 37214
Region: United States > Tennessee > Nashville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Nashville
#13 Family Hotels in Nashville
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Beautifully decorated, newly remodeled Fall 2012 including NEW free HIGHSPEED wireless internet. 100% Non-Smoking - All Suite Hotel. All rooms feature 2 person sofa bed, mini-frig, microwave & coffeemaker. Guests enjoy free parking and Full Hot Breakfast Buffet daily. Complimentary Evening Manager's Reception with soft drinks, beer and food - Monday thru Thursday 5pm to 7pm. Spacious indoor heated pool, whirlpool and exercise room! Close to all Nashville attractions, shopping & points of interest. ... more   less 
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Comfort Suites  Airport
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