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Comfort Suites Airport

#31 of 152 Hotels in Nashville
Certificate of Excellence
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2521 Elm Hill Pike, Nashville, TN 37214
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1 room 1 adult
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338 Reviews from our TripAdvisor Community

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Dover, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We found the staff at this facility to be more than accommodating and courteous during our stay. The rooms were very clean, and would happily stay here again should the need present itself. They provide a shuttle to the Nashville airport which is very helpful.

Helpful?
Thank Ken H
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and... More 

Baltimore, MD
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We ended up at the Comfort Suites trying to get home after Winter Storm Jonas. We had to spend a night in Nashville to get back to Baltimore. We originally started out in Florida. I wanted a hotel that was close to the airport, had a shuttle, and an indoor pool. We had a our sons with us and after... More 

Helpful?
1 Thank courteliz
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to... More 

Springfield, Illinois
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 28, 2015

We stayed here overnight on our way from Florida to Illinois. It was easy to find, check in was a breeze and our room was clean - all things that help make a stay comfortable. Gwen at the desk was extremely helpful in making our stay nice and recommending a place to eat. Breakfast the next morning was typical Comfort... More 

Helpful?
1 Thank EPD10789
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind comments about our great hotel here in Nashville. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we... More 

Mahomet, Illinois
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 25, 2015

Stopped for night enroute to Alabama. Clean and adequate for a nights rest. Water pressure was a surprise, high pressure. Skipped free breakfast to get on road but appeared to be adequate and the usual for choice hotel chain. Great if traveling with kids due to the free breakfast with real fruit and juices. Have to deduct price of a... More 

Helpful?
1 Thank Jeff C
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to... More 

Honolulu, Hawaii
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 22, 2015

After staying at this hotel dozens of times I was really looking forward to this stay with my sister. Unfortunately Victor the front desk staff member was the rudest hotel person I have ever dealt with. This man honestly had me so frustrated that I am writing my first ever negative hotel review. I feel so strongly that this man... More 

Helpful?
4 Thank Rob W
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. You don’t specify what kind of problem you had at the front desk, so I can’t offer any specific comments. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could... More 

Head of Chezzetcook, Canada
Level Contributor
11 reviews
4 of 5 stars Reviewed December 10, 2015

Booked this hotel through Priceline and definitely worth the price! Having not traveled to Nashville before, unsure how we would make out (for the price). Stayed in Comfort Suites elsewhere with positive experiences so comfortable. Friendly courteous front desk staff were willing to assist with any questions/concerns. Housekeeping staff were respectful of space and were good. Hotel was clean but... More 

Helpful?
Thank karla672015
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would recommend us to others even though there were a few things about our hotel that didn’t completely satisfy you, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you.... More 

Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 7, 2015

I stayed at this hotel for one night the next morning when I went down for breakfast the manager was rude and I have the video footage to prove it. The hotel also overcharged my card for $150 without letting me know. I have contacted corporate because the service she provided was not service at all.

Helpful?
Thank Nicole N
GWEN363, General Manager at Comfort Suites Airport, responded to this review

As the General Manager of the Comfort Suites Airport I am truly sorry to hear you felt me to be rude when it was pointed out that 17 people were too many to have stayed in one room meant for no more than 6 people tops for the night, and coming to breakfast the next morning. Other guests in the... More 

2 reviews
4 of 5 stars Reviewed December 4, 2015 via mobile

I always enjoy staying at this hotel. It is always clean and satisfactory, even though a bit over-priced for what you get. The indoor pool is a nice treat. My only problems with it have been the keys haven't worked properly (got locked out of my own room a couple of times) and noisy "neighbors" upstairs thunking and running around... More 

Helpful?
Thank Anastazya1
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m glad to see you are a frequent guest with us and enjoyed your experience, but I regret and apologize for any lapses and am sorry that actions by other guests detracted from your stay. We take real pride in offering the best possible guest experience, and you can be sure that nothing means... More 

Johnson City, Tennessee
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 4, 2015 via mobile

This hotel was one of the best I have been to in a while. I stayed here from Dec 1-3 in room 221. All the employees were helpful and carried a graceful smile. The front desk was great! My remote batteries went out and I took it down immediately they changed them right out with no hesitation. I asked about... More 

Helpful?
Thank LeMeshia D
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to... More 

Overland Park, Kansas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 3, 2015

This was our first visit to Nashville. We selected this hotel because it was close to the Grand Ole Opry (5 miles down the interstate). Room was large and had nice desk, large cabinet/counter w/refrigerator, and big TV. The room was clean; toilet area/shower was very tiny and not well ventilated; closet was small. If a remodel is done, it... More 

Helpful?
Thank Reve B
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. And thanks for your kind words about me and my staff. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us... More 

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