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Holiday Inn Express Nashville W-I40 / Whitebridge Road

#38 of 151 Hotels in Nashville
Certificate of Excellence
2.5 of 5
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5612 Lenox Avenue, Nashville, TN 37209
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Holiday Inn Express Nashville W-I40 / Whitebridge Road
Best prices for: 1 room 1 guest
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Ranked #38 of 151 Hotels in Nashville
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Katherine C Murray
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123 reviews from our community

Traveler rating
    49
    41
    20
    7
    6
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36
13
6
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Murray
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The staff was very welcoming and helpful, especially Jennifer and Chrissy at the main desk. Our room was rather cramped, but very clean and comfortable. Breakfast was ample and tasty, with plenty of variation in both hot and cold choices. Good coffee. My husband used the fitness room while I took a walk around the property. These options were most... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Katherine C, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to meet your expectations. In addition, while there may have not been discounted rates available during your stay, we advise you that on your next stay to us, feel free to... More 

Richmond, Virginia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My employer booked me at this Holiday Inn Express for an extended trip to Nashville. I was very pleased to find that the hotel offers a generous self-serve free breakfast. Eggs, sausage, biscuits, apples, and even warm cinnamon rolls are available and all very tasty! The rooms are clean, spacious and look like they were recently renovated. Pillows provided are... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Rory F, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that you chose us as your lodging choice and that our breakfast, cleanliness, and overall services exceeded your expectations. We hope that you will choose us again in the future. Have a great day. More 

Austin, TX
Top Contributor
74 reviews 74 reviews
39 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel meets and exceeds the standard for this brand. 1) Bed - new beauty rest type beds instastalled recently. Mattresses completely encased in protective covering. White linens protect white blanket. Four pillows per bed. Fridge and microwave in room. Small flat screen tv. Furnishings and carpeting completely updated. Excellent remodel. Other hotels should take a lesson from this one... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Living&learnin, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your candid review of our property. We are glad that you took the time to give us your honest feedback on the areas that we are excelling in and what we can improve on. We are also glad that you chose us and that... More 

Southaven, Mississippi
Contributor
20 reviews 20 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here several times over the past three years. The rooms are clean and comfortable. The staff is generally friendly and willing to accommodate special requests. The area immediately surrounding the hotel leaves a bit to be desired, but it is easily accessible to I40 and a short drive to many great shopping and dining areas.

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manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear KHolce, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we are continuously meeting your expectations and that you continue to give us your business. We ask that you continue to choose us for your lodging needs. See you again soon and thank you for... More 

Owensboro, Kentucky
Top Contributor
77 reviews 77 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed at this HIE many times the past few years. As always another great stay. Staff are friendly to and welcome you with a smile. Rooms are kept very spot on clean. Will stay here again next time in Nashville and need a room!!never had a problem.

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear 2010RAV, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we have continued to meet and exceed your expectations and look forward to seeing you again in the future. Thank you for making us a great hotel that guests love. Have a great day. More 

Anderson, South Carolina
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I went to Nashville for our anniversary and decided to give this hotel a try. We were very impressed! The best breakfast we have ever had a any hotel was served every morning. From biscuits and gravy to eggs, bagels with cream cheese, cinnamon rolls, etc. The staff was very friendly and helpful. The hotel was very... More 

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manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Janis H, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We would like to also thank you for your continued loyalty with our property. We are glad that we are continuing to ensure satisfaction through our services, and we look forward to seeing you again soon. Have a... More 

Fancy Farm, Kentucky
2 reviews
4 of 5 stars Reviewed April 12, 2015

My husband and I needed a wkend getaway in Nashville and decided to try this hotel. We just checked out this morning and I must say this is a great place to stay! The staff was very friendly and the breakfast was really good. Rooms were clean and beds were very comfy. If your're looking to go to downtown Nashville... More 

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manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear duck_girk24, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your candid review of our property. We are glad that we were able to meet your expectations. We are always striving to ensure 100% guest satisfaction and we do apologize if we did not keep our promise in contacting you when your room was... More 

Albion, Indiana
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 30, 2015

This was our first time staying at this hotel and we are extremely satisfied with both the facility and the folks who work there. All staff are curious and very good at their job. The breakfast was the best we have seen in a very long time and well managed. Driving downtown from this hotel was a breeze whether we... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Drew H, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to exceed your expectations on your first visit to us. We will definitely share with our staff the good news of how we delivered a great experience to you. Thank you... More 

Contributor
17 reviews 17 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 25, 2015

I stayed here for a total of 3 weeks on business. I would recommend to families or business travelers The facility: New in appearance, clean and well lit. The staff: -Friendly, approachable, helpful, and remembered my name (huge plus) -Whatever questions I had were answered - Cleaning / breakfast staff were also friendly The room: -Not huge, but not small,... More 

Was this review helpful? Yes 1
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Evan, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your detailed review of our property. We are glad that you not only pointed out the pluses, but highlighted some tips as well. We are always striving to meet guest expectations and thank you for allowing us to meet yours. In addition, we would... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed March 24, 2015

I travel for work all over North America, and stay in all types of Hotels. This is one of the more reasonably priced hotels I've stayed at and I couldn't believe how clean and pleasant the environment was. Everyone was friendly and the included breakfast was top notch!

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Gregory R, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to exceed your expectations. We hope to see you again soon. Thank you for choosing us. More 

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