We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Nashville W-I40 / Whitebridge Road

#42 of 152 Hotels in Nashville
Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
5612 Lenox Avenue, Nashville, TN 37209
Special Offer
Save 10-30%
Holiday Inn Express Nashville W-I40 / Whitebridge Road
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #42 of 152 Hotels in Nashville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
backnforth2nfro Connecticut
Add Photo Write a Review

135 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    54
    45
    22
    8
    6
See reviews for
43
17
6
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (135)
  • Mar-May only
    (34)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (14)
All months
Connecticut
Level Contributor
81 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 4 nights, using reward points for 3 nights and paying $232 for the 4th night. It was only about 10 minutes from Music City Center. All the staff we interacted with, including the front desk clerks (I think their names were Christiana and De'Onte), the maintenance staff, and the housekeeping staff, were very friendly and helpful.... More 

Was this review helpful? Yes
Central Texas
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The front desk clerk was friendly, but did not acknowledge our gold membership. We were given the smallest room that I have ever received. (218) The bathroom was not a separate room. Rather, the toilet & shower were in a small room, while the sink was to your right when you entered the room. The room overlooked the roof. Next,... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Kids2cute, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your candid review of our property. We do apologize if your Gold status was not acknowledged as we do value and appreciate all of our members. We can ensure you that we have resolved the television difficulties in that room. In addition, we are... More 

Germantown, Tennessee
Level Contributor
141 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in room 240 which overlooks the pool. The room was quiet, might have been noisy, but it was just to hot to be outside. Very clean and the staff were very friendly and helpful. The breakfast selection was good. I have never had hot water so fast in any other hotel!

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Kdp43, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that our staff was able to deliver great service and that our shower exceeded your expectations. We hope to see you again soon. Thank you for choosing us. More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

I will definitely be back. This is a very clean hotel with an awesome staff running it, I haf no issues at all. Room was clean and the food was very good. This is also near downtown Nashville, which is very accommodating.I also had the opportunity to enjoy the gym here, not a whole lot of equipment but enough to... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that you chose us and that our staff and services were able to meet your expectations. Thank you for choosing to stay with us again, we look forward to seeing you again soon. Have a great day. More 

Level Contributor
167 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on a resent family vacation. The hotel has made some major upgrades since we last visited many years ago. The lobby is spacious and very well decorated. The woman at the front desk was extremely friendly and professional. She welcomed us as Platinum members and we were very pleased when we learned we received a free upgrade... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Mdtinos, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to exceed your expectations and that you found our renovations to exceed them as well. As a Platinum member, we value you greatly so upgrading you was just one of the ways... More 

Greenwood, Arkansas
1 review
4 of 5 stars Reviewed 4 weeks ago

We only spent one night, but it was a pleasant visit. The staff was friendly and welcoming, the hotel was clean and orderly, and the beds and pillows were very comfortable. They had an excellent breakfast selection and the coffee was good. it's conveniently located near the interstate and there are plenty of shops nearby to meet any need you... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Tammy M, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We thank you for choosing us and for making us a great hotel. We are glad that we were able to meet your expectations and look forward to seeing you again soon. More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

After driving 9 hours on 6-28-15 and making a wrong turn and getting to this hotel after 9:00 PM and my wife blaming me for the wrong turn the lady, Tataunis H. made my laugh and smile again that day. She was very helpful and cheerful and made me happy again. Monday my wife, daughter and myself went sight seeing... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear 246laq, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that our front desk agent was able to make your stay a great stay. We understand how frustrating getting lost can be, and we are glad that you chose us. It was a pleasure to provide... More 

Nashville, Tennessee
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 29, 2015

I can honestly say this is the friendliest and most helpful staff ever!! From the front desk, to the maids, to the breakfast lady who keeps things running smoothly, everyone is so very friendly! It is an older hotel but kept clean, with a comfortable bed, and decent location to walk to places to eat. Breakfast is decent and will... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear TLM64, On behalf of the Holiday inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to exceed your expectations. Thank you for making us a great hotel that guests love. We hope to see you again soon. More 

Plano, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

The entire staff at this location was friendly and helpful. Crisiana, the front desk receptionist, helped us resolve a frustrating issue with our free internet. She was kind and made sure everything was finally resolved....and it was. The breakfast supervisor was friendly and helpful, and the maid staff was predictable and very cordial. The building itself was showing some age,... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Sharon D, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that Crissianna was able to exceed your expectations and that we were able to ensure guest satisfaction by resolving your internet issue. Thank you for allowing us a chance to show you why we are... More 

Louisville, Kentucky
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 18, 2015

Clean, comfortable, decent breakfast and friendly staff. Although the location is on a fairly busy road, we did not experience a noise problem. Bed linens were super comfy and all the pillows were greatly appreciated.

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear 9690304, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to exceed your expectations and look forward to your next visit. Thank you for choosing us. Have a great day. More 

Questions? Get answers from hotel staff and past guests. Ask a question

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (84)
Viewed
Room/suite (36)
Viewed
Hotel & grounds (18)
Viewed
Dining (12)
Viewed
Other (18)
Check In Check Out
Price Your Stay
Hotels you might also like...
Travelers also viewed these Nashville hotels
0.2 mi away
BEST WESTERN Plus Belle Meade Inn & Suites
0.2 mi away
Comfort Inn Nashville/White Bridge
7.2 mi away
Hampton Inn Bellevue / Nashville-I-40-West
Show Prices
Show Prices
Show Prices
7.5 mi away
Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)
2.7 mi away
Super 8
Super 8
#90 of 152 in Nashville
3.0 of 5 stars 119 reviews
2.7 mi away
Holiday Inn Nashville-Vanderbilt (Downtown)
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay