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Holiday Inn Express Nashville W-I40 / Whitebridge Road

#41 of 152 Hotels in Nashville
Certificate of Excellence
2.5 of 5
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5612 Lenox Avenue, Nashville, TN 37209
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1 room 1 guest
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Holiday Inn Express Nashville W-I40 \/ Whitebridge Road
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (34)
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Paducah, Kentucky
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

One night stay. The place is clean. The staff was very friendly and helpful. The room was nice size, clean and comfortable. The room was very quite, never heard any noises at night. Check in and out was smooth. There is a Shoney's restaurant beside the motel. I would recommend this motel for anyone needing to stay in this area.

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Dublin, Ireland
Level Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was nice and modern hotel, we have arrived quite late due to the incident on I65, we have called in advance to advise them about that and the guys kindly noted this. Lady at check in was really nice and very welcoming. Rooms were specious and well equipped. Breakfast was nice something that you would expect from Holiday Inn... More 

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manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Krisq2, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that you chose us and that our staff and services rendered exceeded your expectations. We hope that on your next visit to us that your travel in is less of a hassle and that it allows... More 

Westland, Michigan
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On August1 i stayed at here. iI was spotless ;the beds quite comfortable;the staff at the front desk was friendly and helpful. I asked for restaurant recommendations of local, not chain restaurants, not chains and several were suggested that offered a wide variety of menus (Chinese, Thai, barbecue,, etc). We went to a restaurant serving barbecue and it was superb... More 

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manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Galivanstom, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that our staff was able to be of great assistance to you and that you had a chance to enjoy the restaurants that we enjoy most. We are also glad that you found our linen to... More 

Connecticut
Level Contributor
81 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 4 nights, using reward points for 3 nights and paying $232 for the 4th night. It was only about 10 minutes from Music City Center. All the staff we interacted with, including the front desk clerks (I think their names were Christiana and De'Onte), the maintenance staff, and the housekeeping staff, were very friendly and helpful.... More 

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manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear backandforth2nfro, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your candid review of our property. We are glad that our staff was able to meet your expectations and we ensure you that we will take all of your suggestions into consideration so that we can better serve future guests. Thank you for choosing... More 

Central Texas
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The front desk clerk was friendly, but did not acknowledge our gold membership. We were given the smallest room that I have ever received. (218) The bathroom was not a separate room. Rather, the toilet & shower were in a small room, while the sink was to your right when you entered the room. The room overlooked the roof. Next,... More 

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manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Kids2cute, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your candid review of our property. We do apologize if your Gold status was not acknowledged as we do value and appreciate all of our members. We can ensure you that we have resolved the television difficulties in that room. In addition, we are... More 

Germantown, Tennessee
Level Contributor
146 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 14, 2015

I was in room 240 which overlooks the pool. The room was quiet, might have been noisy, but it was just to hot to be outside. Very clean and the staff were very friendly and helpful. The breakfast selection was good. I have never had hot water so fast in any other hotel!

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Kdp43, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that our staff was able to deliver great service and that our shower exceeded your expectations. We hope to see you again soon. Thank you for choosing us. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 4, 2015

I will definitely be back. This is a very clean hotel with an awesome staff running it, I haf no issues at all. Room was clean and the food was very good. This is also near downtown Nashville, which is very accommodating.I also had the opportunity to enjoy the gym here, not a whole lot of equipment but enough to... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that you chose us and that our staff and services were able to meet your expectations. Thank you for choosing to stay with us again, we look forward to seeing you again soon. Have a great day. More 

Level Contributor
166 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed July 4, 2015

We stayed here on a resent family vacation. The hotel has made some major upgrades since we last visited many years ago. The lobby is spacious and very well decorated. The woman at the front desk was extremely friendly and professional. She welcomed us as Platinum members and we were very pleased when we learned we received a free upgrade... More 

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manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Mdtinos, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to exceed your expectations and that you found our renovations to exceed them as well. As a Platinum member, we value you greatly so upgrading you was just one of the ways... More 

Greenwood, Arkansas
1 review
4 of 5 stars Reviewed July 3, 2015

We only spent one night, but it was a pleasant visit. The staff was friendly and welcoming, the hotel was clean and orderly, and the beds and pillows were very comfortable. They had an excellent breakfast selection and the coffee was good. it's conveniently located near the interstate and there are plenty of shops nearby to meet any need you... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Tammy M, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We thank you for choosing us and for making us a great hotel. We are glad that we were able to meet your expectations and look forward to seeing you again soon. More 

Level Contributor
5 reviews
5 of 5 stars Reviewed July 1, 2015

After driving 9 hours on 6-28-15 and making a wrong turn and getting to this hotel after 9:00 PM and my wife blaming me for the wrong turn the lady, Tataunis H. made my laugh and smile again that day. She was very helpful and cheerful and made me happy again. Monday my wife, daughter and myself went sight seeing... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear 246laq, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that our front desk agent was able to make your stay a great stay. We understand how frustrating getting lost can be, and we are glad that you chose us. It was a pleasure to provide... More 

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