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All 150 Nashville hotels

Holiday Inn Express Nashville W-I40 / Whitebridge Road

2.5 of 5 Hotel   |   5612 Lenox Avenue, Nashville, TN 37209
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Ranked #56 of 150 hotels in Nashville
A recent review
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75 people have reviewed this hotel

Traveler rating
    22
    27
    15
    6
    5
See reviews for
21
5
5
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed during the NCAA Women's Final Four and had a very good week. The hotel was clean, both inside and out. The staff was friendly and helpful, and we were just 10 minutes or so from downtown. The room was a little small and the bathroom was somewhat dated, but everything was in good condition. The hotel in... More

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Brutus
Top Contributor
70 reviews 70 reviews
60 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights while attending Tin Pan South. We wanted to stay downtown but the rates were outrageous so we stayed here with a still pretty steep price but hey, there was a big event in town. All was fine in the room except 1st, the room was a little smaller than a typical 2 bed Holiday Inn... More

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manager5612, General Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Kcalmole, On behalf of the Holiday Inn Express/Nashville-West,we would like to thank you for your review of our property. We are glad that we were able to accomdate you despite the issue you had with the heating unit. Also, we thank you for informing us about the unit and because your opinion matters greatly to us, we ensure you... More

Arkansas
Top Contributor
58 reviews 58 reviews
46 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a pretty standard stay for a Holiday Inn Express. Regular buffet style breakfast with scrambled eggs, sausage, cinnamon rolls, breads, sausage gravy (which I was told wasn't very good), juices, and a pancake maker. The room layout was a little strange as you walk through the bathroom to get to your room. Also, if the 'upgrade' you to... More

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manager5612, General Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Eric W, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to accomodate you, and that you found the attractions surrounding us accomodating as well. Have a great day, and thank you for staying with us. More

Elizabethtown
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Got there 7:30 pm no reservation and told only room available was executive suite best room at $199 a night. With aarp discount $179. I took it. Room was not cleaned sheets not changed. They had bodily fluids on them. I called for them to be changed and the girl brought 1 sheet and asked me if I was ok... More

Was this review helpful? Yes 1
manager5612, General Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Mishelle L, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your candid review of our property. Again, we do apologize about the experience you had with our hotel and ensure you that this will not be a reoccurence. Although, you mentioned that you will not return, we ask that you give us another... More

Washington, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 weeks ago

Excellent hotel. Cares about their guest. Clean rooms, comfortable beds, New and up to-date furniture. Full breakfast buffet available. Staff has great appearance and is very professional. Quiet, no background noise.

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manager5612, General Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear DomoniqueT, On behalf of the Holiday Inn Express/Nashville-west, we would like to thank you for your review of our property. We are glad that our staff was able to deliver you a exceptional experience and that we were able to exceed your expectations. We thank you for making us a great hotel that our guests love, see you again... More

Tennessee
Contributor
14 reviews 14 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 28, 2014

This hotel has everything you'd expect in a Holiday Inn Express. I should have written this review last June. I had eye surgery scheduled for early morning June 11 at Centennial Medical Center and then had to be back early a.m. on June 12 for follow up -- yet they couldn't admit me. Gotta love insurance running the medical show.... More

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manager5612, General Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Greenbuck97, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to meet your personal and financial needs. We are also glad that you have chosen to stay with us in the future. Thank you for making us a great hotel that our... More

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 5, 2014

I am a platinum member and tend to stay at Holiday Inn Express hotels exclusively Pros: newer looking rooms comfortable bed good breakfast spread friendly staff fast internet typical price compared other HI Express hotels good tv channel selections typical fitness center with basic cardio equipment Cons: Smaller than average TV size TV didnt work the night I was there,... More

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manager5612, General Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Encore02, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to accomodate you through our facility and what we have to offer.We are also glad that we were able to resolve the issues that you experienced with your television. We look forward... More

Austin, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2014 via mobile

We stay at this hotel everytime we visit Nashville and up to today we've had great experiences. Staff is great and courteous, the gentleman who works the front desk evenings/nights is very pleasant to speak with and helpful. I also like the fact that there is security at night, I ran into their security staff a couple of times and... More

Was this review helpful? Yes 1
manager5612, General Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear _d_crystal, We would like to thank you for your review of our property. We are glad that throughout your many experiences, we are able to deliver great service each time. We look forward to your continued business and to seeing you again soon. Thank you for making us a great hotel that guests love. See you again soon. More

Knoxville, Tennessee
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 12, 2014

We stayed here because I had surgery at nearby Vanderbilt Medical Center. When I made the reservation, I was not told of any special rates for medical patients, but the front desk lady told me I could get a special rate. By that time, my credit card had already been charged and IHG points used. Anyway, if you are staying... More

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manager5612, General Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Walkingteach, Thank you for taking time to review our property. We thank you for your feedback and we are glad that we were able to accomodate you. We are also glad that you now know that on your next visit to us you can take advantage of the different discounts that we have and we ensure you that we... More

Austin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2014

My husband and I stayed one night at this hotel and it was a great value for the money if you aren't planning on walking outside and seeing anything interesting. I read some reviews here before booking the room, and was concerned about the safety of the area, since several people said that it was a little shady. I disagree.... More

Was this review helpful? Yes 1
manager5612, General Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our hotel. We are glad that our staff was able to satisfy your accomodation needs and that we provided you with our best service. We hope to see you again on your next trip to Nashville. Have a great day. More

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Additional Information about Holiday Inn Express Nashville W-I40 / Whitebridge Road

Also Known As:
Holiday Inn Express Nashville w-i40 / Whitebridge Road Hotel
Holiday Inn Express Nashville w-i40 / Whitebridge Road Hotel Nashville
Baymont Inn Nashville West
Baymont Inn Nashville
Nashville Baymont Inn
Address: 5612 Lenox Avenue, Nashville, TN 37209
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#44 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Nashville W-I40 / Whitebridge Road 2.5*
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