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Holiday Inn Express Nashville W-I40 / Whitebridge Road

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5612 Lenox Avenue, Nashville, TN 37209
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Holiday Inn Express Nashville W-I40 / Whitebridge Road
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Ranked #41 of 151 Hotels in Nashville
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115 reviews from our community

Traveler rating
    45
    37
    20
    7
    6
See reviews for
33
9
6
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
16 reviews 16 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for a total of 3 weeks on business. I would recommend to families or business travelers The facility: New in appearance, clean and well lit. The staff: -Friendly, approachable, helpful, and remembered my name (huge plus) -Whatever questions I had were answered - Cleaning / breakfast staff were also friendly The room: -Not huge, but not small,... More 

Was this review helpful? Yes 1
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Evan, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your detailed review of our property. We are glad that you not only pointed out the pluses, but highlighted some tips as well. We are always striving to meet guest expectations and thank you for allowing us to meet yours. In addition, we would... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 5 days ago NEW

I travel for work all over North America, and stay in all types of Hotels. This is one of the more reasonably priced hotels I've stayed at and I couldn't believe how clean and pleasant the environment was. Everyone was friendly and the included breakfast was top notch!

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was traveling here on a business trip and the hotel is very nice and very friendly. They were very accommodating for my bus parking late checkout. I would say it seems like they are currently going under renovation and seems to be a lot of hammering noise down the 110 room hallway. It was not complain about but at... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Doug S, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We apologize about any inconveniences that the noise levels may have caused and we are glad that we still able to accommodate you through our services. Have a great day and we hope to see you again. More 

Gosport, Hants
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights and delighted that we had chosen so well. The staff are lovely, very friendly and approachable. We had a suite and it was brilliant, loads of room. The hotel is very clean and well appointed. The breakfast was very good... Plenty of choice. Would highly recommend.

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Omeomy54, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to exceed your expectations. We are also glad that we met your accommodation and personal needs. We hope to see you again in the future, thank you for choosing us. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I travel often, and it is very rare that I am so impressed with my stay at a hotel that I feel obligated to leave behind a review. The rooms are pristine, the complimentary breakfast was great, and the service was bar-none. The folks at the front desk, especially a young man named De'onte Lewis, were knowledgable, friendly, and well... More 

Was this review helpful? Yes 1
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are overjoyed with the praises that you have given our property and to our front desk agent. We are consistently striving to ensure that our guest receive that home feeling, and we are glad that we were able to give... More 

Nashville, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed February 19, 2015

When I entered I was greeted by the hotel staff, I got checked into my room with no wiating and a pleasent smile. I got to my room and it was fantastic, the layout the cleanliness, just everything about it was great. The food places were close by where I did not have to drive. I will come again even... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Unleashed54, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to exceed your expectations through services and cleanliness. In addition, we are glad that you have chosen to stay with us again and we look forward to seeing you again. Have a... More 

Indianapolis, Indiana
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2015

Just tried this hotel and had a fine experience. A recent conversion, it has been updated to a lively and colorful place with the most friendly and accommodating staff. The location is amazing - close to downtown, Belle Meade and Nashville West. Really, it might be the best of the best in this category - definitely worth a second visit!

Was this review helpful? Yes 1
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Jewelsees, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to exceed your expectations and that you have chosen to visit us again in the future. Thank you for making us a great hotel that guests love, see you again soon. More 

Charles Town, West Virginia
Top Contributor
99 reviews 99 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed November 22, 2014

This was the most lively decorated hotel I've ever stayed in! It was full of bright, cheerful colors with patterns and modern décor. We checked in late in the evening and the staff welcomed us with big smiles and suggestions about where to eat in the area. I thought it was a beautiful hotel.

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear LWR2009, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that you enjoyed our hotel's theme, color scheme, and overall service. We look forward to seeing you again soon. Thank you for choosing us. More 

Fort Wayne, Indiana
2 reviews
5 of 5 stars Reviewed November 20, 2014

We had 2 rooms for 3 nights, one was a suite and were in town for my sons wedding. The hotel was great. The star was friendly, courteous, and helpful and went out of their way to meet our needs. Overall a great experience.

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Anita E, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we could exceed your expectations and that you chose us. It is guests like you that makes us a great hotel that our guests love.We hope that you come back to visit us in... More 

Saint Pete Beach, Florida
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 16, 2014

The front desk personnel were terrific - very friendly and helpful. My room was very clean, however, both the exterior door and interior bathroom door were in bad shape. My TV remote did not work, and the front desk said they'd send maintenance - I was expecting a long delay, but they were there within a very few minutes to... More 

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear SPBVactioners, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that we were able to meet your expectations and thank you for informing us of the doors in the room. We will definitely ensure that we follow up with your concerns to better please future guests.... More 

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