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All 150 Nashville hotels

Holiday Inn Express Nashville W-I40 / Whitebridge Road

2.5 of 5 Hotel   |   5612 Lenox Avenue, Nashville, TN 37209
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Ranked #53 of 150 hotels in Nashville
A recent review
4 of 5 stars reviewed yesterday
Kristy M Eastaboga
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  • Reviews (96)
  • Photos (33)
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96 people have reviewed this hotel

Traveler rating
    32
    32
    19
    7
    6
See reviews for
26
6
6
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Eastaboga
Top Contributor
62 reviews 62 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

The room was clean and the hotel appeared to have gone through a renovation---the colors were not my cup of tea (bright orange and brown, groovy man). The parking is cramped, but the hotel is conveniently located off I-40 and Briley Parkway. The breakfast was typical, but good. The front desk clerk was very competent and polite. I will stay... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is easy to find and has very clean rooms with real queen size beds! Also, the staff is fantastic. Our car battery was dead the day we left, and when AAA said it would take 2 hours for someone to get there, the hotel manager offered to have one of his employees jump start our car from their... More

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear JimS, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that our staff was able to exceed your expectations and show you that we care. Thank you for choosing us and for making us a great hotel that our guests love. Please come back to see... More

1 review
5 of 5 stars Reviewed 1 week ago

This hotel has the nicest front desk staff I have ever met, and I travel often. The housekeeping does a decent job, the room was clean but they skipped my room one day because they didn't understand English. However the room was great, the breakfast very good, and as I said, the FD staff was awesome.

Was this review helpful? Yes
manager5612, General Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear EricP, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that our front desk staff was able to exceed your expectations and apologize for any miscommunications that you may have had. We thank you for staying with us and hope to see you again in the... More

Jacksonville, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The room and staff was great. But, if we wanted to have a few adult drinks we had to go outside with our group. No seating at all. The elevator felt like it was going to get stuck everytime we rode. It was an influx of patrons due to the CMA'S 2013. The pool was to small and just not... More

Was this review helpful? Yes
manager5612, General Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear GLox18, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for review o our property. We are glad that our services and staff were able to assist you. In addition, we will put your comments into consideration as better ways to serve future guests. Thank you again for staying with us, we hope to see... More

Nashville
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I came to this hotel straight from the hospital right after having surgery.. I was diagnosed with endometriosis and I have been through a lot with this disease. When me and my fiancé arrived, we just checked in normally. We didn't tell them anything about my situation. All that was discussed, was the hotel had a special online, for a... More

Was this review helpful? Yes
manager5612, General Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Jenbugpoo, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review. We sincerely apologize if our policies on cleaning was an inconveince to you as our staff has been trained to ensure that when going several days without cleaning,we must provide you with refreshed linen, a clean shower, and a clean room. We... More

1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel is dated. Upon entering the room, it had a gross musty smell. Immediately my husband went to the front desk to request another room (which they were very helpful with). When going into the next room, it had that same smell! The rooms are very small and would never stay here again! We cut our trip short a... More

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Erica V, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review. We apologize that we were not able to meet your expectations. We pride ourselves on being a great hotel that guests love and we ask that you come back to visit us so that we can show you that. Have a... More

Dandridge, Tennessee, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Our stay here was for 4 nights while my son competed at the Nashville Gun Club. The place was totally great, but what REALLY impressed was a phone call after we checked out. My son had absent-mindedly left his xbox system, games, and controllers all packed and ready to leave beside one of the beds. Hundreds of $$$ worth of... More

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear LW8662, We would like to thank you for your review of our property. Because we believe in honesty and guest satisfaction, it was no problem for us to contact you regarding lost items. Our guests are our first priority and we are glad that we were able to exceed your expectations. Thank you for being a loyal guest and... More

Senior Contributor
22 reviews 22 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 17, 2014

Stayed at this hotel prior to my mom's surgery at the Women's hospital. Hotel is close to interstate and while the direct location of the hotel isn't the most scenic, drive a few miles down and you are in the more upscale medical district. Hotel was clean, rooms were clean, staff were nice. Beds were comfortable but a little loud... More

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Lauralam, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that you took advantage of the different rates that we have to offer. We hope that you find time to visit us on your next lesiure time. Thank you for making us a great hotel that... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 14, 2014

Hotel was average but I must say the breakfast was the best we had experienced so far from our 10day roadtrip. The gym was great with a remote for the tv on each equipment. The hotel was clean and rooms were nice.

Was this review helpful? Yes 1
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Anidreed, Thank you for your candid review of our property. We are glad that we were able to meet your breakfast and cleanliness needs, and apologize that your pricing needs were not met. We ask that you take advantage of any discounts that may apply to you on your next trip to us. Have a great day. More

Lexington, Kentucky
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 13, 2014

We took a last minute, 1 day trip to Nashville. When reviewing the hotels, we decided to stay here, as it looked convenient and had decent reviews, and only $110 per night. Upon arriving, I was a bit skeptical, as there was a security guard walking the parking lot. I wondered if we were in a bad part of town... More

Was this review helpful? Yes
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Fishinfish, Thank you for your review of our property. We are glad that we were able to meet your expectations. We llok forward to seeing you again soon. More

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Additional Information about Holiday Inn Express Nashville W-I40 / Whitebridge Road

Address: 5612 Lenox Avenue, Nashville, TN 37209
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Nashville W-I40 / Whitebridge Road 2.5*
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Also Known As:
Holiday Inn Express Nashville w-i40 / Whitebridge Road Hotel Nashville
Baymont Inn Nashville West
Nashville Baymont Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style
#35 Business Hotel in Nashville
Hotel Class
Number of rooms
105

Questions & Answers

Questions? Get answers from Holiday Inn Express Nashville W-I40 / Whitebridge Road staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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