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DoubleTree by Hilton Nashville-Downtown

3.5 of 5 315 4th Avenue North, Nashville, TN 37219-1693
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Certificate of Excellence 2014
DoubleTree by Hilton Nashville-Downtown
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DoubleTree by Hilton Nashville-Downtown
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1,115 reviews from our community

Traveler rating
    365
    394
    207
    95
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145
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for DoubleTree by Hilton Nashville-Downtown
See the most recent reviews
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel but under renovations. Didn't get a real feel for it. The service from everyone there was top notch. Not to far from Broadway. Close to everything. We like it a lot and the girls loved the warm cookies at the front desk. Very pricey though.

Was this review helpful? Yes 1
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to share your experience with our hotel. We hope to see you again soon. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

4 girls in one room. Were assigned the handicap accessible which had a great big bathroom but no full length mirror. Only a minor inconvenience. We loved the warm cookies at checkout and when we arrived back late at night. Walking distance to downtown Nashville. Valet always helpful and friendly. We found Nashville to be a very fun, inviting and... More 

Was this review helpful? Yes 1
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

I'm glad you enjoyed your stay and look forward to seeing you next time. More 

Crowley, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The room smelled musty and there was hair on the bathroom floor upon arrival. The A/C did not work properly. There was a big stain on one of the the curtains and the top sheet on the bed was not put on correctly (the top band of the sheet was at the foot of the bed). The ceiling paint was... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We appreciate your honest input and apologize for the poor condition of your guestroom. We will use your feedback as we work to improve. Despite the mishaps we would love to have you back for another chance to show you what we have to offer. More 

Sch Haven, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Tub drained was slow and blocked. Others on floor had same issue. Found thong in room so could not of been cleaned well. Large amount of condensation puddling in room and running down the walls. Window ledge had mold and son's allergies were bad during stay. They cleaned with bleach which gave room very strong smell made our eyes water.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

On behalf of the entire team at the Doubletree by Hilton Nashville Downtown I would like to apologize for the multiple disappointments you experienced during your visit I would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. Despite the mishaps we would love to have you... More 

Saba
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wow this hotel was wonderful! Have been to nashville for the past 4 new years and this was my first time at this hotel and I will be sure to return. The room was perfect and clean. It was located in the corner of the hotel so the room was huge! Perfect for new years fun! Close by and located... More 

Was this review helpful? Yes
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to share your experience with our hotel. We hope to see you again soon. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

The location of the hotel is convenient to downtown amenities. The only problems I had with the hotel was the poor service at Starbucks and the rooms lack the mini refrigerator option. The front desk staff are wonderful however!

Review collected in partnership with DoubleTree by Hilton

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missouri
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved the hotel and the location is excellent to downtown Nashville. They have a convenient shuttle which we never used since the weather was good and walking was so easy. The rooms are comfortable (you'll love the bedding) and the staff friendly and always helpful. Parking may seem slightly expensive until you realize that ALL parking in downtown Nashville is... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to share feedback regarding your recent stay at our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve goal for you. Please remember us next time you are... More 

Wesley Chapel, United States
2 reviews
4 of 5 stars Reviewed 5 weeks ago

Had a wonderful stay here for a holiday weekend in Nashville. Front desk Manager, Eli upgraded us to a much nicer room on top floor and she was fantastic. The Hotel had a Starbucks inside which was convenient and was only 3-4 blocks from Broadway Street Action which was perfect. No issues whatsoever and will stay there again next year... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to share feedback regarding your recent stay at our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve goal for you. Please remember us next time you are... More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 26, 2014 via mobile

Great location! But beds are incredibly small for two people!! I booked two double bed room and what I got was - two beds a little bit larger than a single bed, not suitable for three adults sharing. Also in need of a refurbish. I could not recommend or stay here again.

Was this review helpful? Yes
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were disappointed in the comfort and appointment of our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon so we may better demonstrate... More 

charlotte, nc
Top Contributor
190 reviews 190 reviews
44 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed December 19, 2014

Stayed here for three nights when I was in Nashville on business. Korrie, at the front desk deserves a five by herself. She always had a smile, did an exceptional job to answer all of my questions, and was a wealth of information about the local area. The hotel was nice and in a great location. It is in the... More 

Was this review helpful? Yes 1
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

We are glad we could turn an inconvenient situation into something positive during your arrival process. Congratulations to Korrie for taking part to make sure you experienced the best in customer service. Thank you for taking the time to share your recent experience at our hotel and please come back to visit. More 

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Additional Information about DoubleTree by Hilton Nashville-Downtown

Address: 315 4th Avenue North, Nashville, TN 37219-1693
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Nashville-Downtown 3.5*
Number of rooms: 337
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Also Known As:
Doubletree By Hilton Nashville-Downtown Hotel Nashville
Doubletree Nashville
Nashville Doubletree
Hotel Style:
#28 Business Hotel in Nashville
#38 Romantic Hotel in Nashville

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