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DoubleTree by Hilton Nashville-Downtown

3.5 of 5 315 4th Avenue North, Nashville, TN 37219-1693
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Certificate of Excellence 2014
DoubleTree by Hilton Nashville-Downtown
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DoubleTree by Hilton Nashville-Downtown
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1,096 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for DoubleTree by Hilton Nashville-Downtown
See the most recent reviews
Indianapolis, Indiana
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This place blows. I ordered room service and was belted for a couple bucks for a room service charge & another couple of bucks for a service charge? Huh? Suprised I was charged for number of bags in my room. Worst part, the following day I get back to my room and someone rifled through my medications. Told manager as... More 

Was this review helpful? Yes 1
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

We appreciate your feedback and apologize for the service experience you had. We hold ourselves to the highest integrity and can assure you that your concerns will be addressed. Please feel free to contact us directly so we can follow up. Kind regards, Eli Spickard Elizabeth.Spickard@Hilton.com More 

Nashville, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

While there was nothing that looked unclean, the room did not have that crisp, clean smell and feel. It even had detectable perfume scents, which I have a problem with. For the price I paid, I expected to at least have two bottles of water in the room, and a shower cap would have been nice. I didn't bring one,... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for completing our survey about your recent stay at our hotel. We are very sorry you were disappointed in the comfort and appointment of our guestrooms. I also want to apologize for the quality of room that you received. We appreciate your feedback, and will send your comments to the appropriate departments while we work to improve our... More 

Nashville, TN
Top Contributor
61 reviews 61 reviews
22 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for a staycation. We went to TPAC for an afternoon matinee and then to the Predators game that night. We checked in after the play was over. Check in was great and both agents were super friendly. Plus we got our nice, warm Doubletree cookie. Got up to the room and found it to... More 

Was this review helpful? Yes
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

I'm glad you enjoyed your stay and look forward to seeing you next time. More 

Charlotte, NC
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: It was clean, the front desk staff is very friendly, there is a Starbucks inside. Location is pretty good too. You can walk to the Ryman and down to the bars on Broadway. Cons: Everything that could make this place special happens only on weekends -- yes, there is music in the bar on Mon.-Thurs. but not on Friday,... More 

Was this review helpful? Yes 1
Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to complete a review of your visit. Please accept my apologies that the hotel did not meet your expectations. Your feedback is truly appreciated, for it is one of the most important tools in improving the quality of our products and services. All of your comments will be internally discussed with our management team... More 

St Paul, MN, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is my preferred hotel to stay as I travel through Nashville. The staff is always helpful! The morning breakfast servers are nice and remember me after several years of staying with you for business. I recommend this to all persons!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to complete our survey of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. I am glad to hear that each time you stay with us it is an enjoyable experience. Exceeding our guests’ expectations is our number one goal! We look forward... More 

Knoxville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Traveling for a meeting. This hotel was not my first choice, but was the first I called with state rates available. I'll definitely be calling this one first next time. No charge for parking and a shuttle to take me to nearby destinations (which is great being 7 months pregnant) -- this hotel is a winner.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words. Our location is great for relaxation, fun and great food within walking distance. Nashville is a very exciting town! We look forward to spending time with you in the future. More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First off let me say that, this is the first "finer" hotel I've booked myself. I've always stayed at smaller chain hotels, or independently owned places. I went in expecting a very fine luxurious experience, and was rudely disappointed. This being said, the staff was excellent, and some of the most friendly people I met in Nashville. Very polite, and... More 

Was this review helpful? Yes
Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to complete a review of your recent visit. We appreciate your feedback regarding the hotel, for it is one of the most important tools in improving the quality of our products and services. Please know that we will quickly investigate the challenges you had and discuss them with the appropriate departments so that they... More 

Memphis, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We always stay at Doubletrees when we travel. This is a very good and convenient hotel to downtown Nashville. We stayed in a junior suite so we'd have a fridge and microwave. The regular rooms are not shown to have them. I'm not sure if you can request that or not in a regular guest room. Doubletrees do not offer... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you so much for taking the time to our survey of your recent visit. Your feedback is truly appreciated, for it is one of the most important tools in improving the quality of our products and services. Exceeding our guests expectations is our number one goal! We look forward to being your home away from home when your travels... More 

Murray, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great as always love this place. I love the convenince of everything you can walk to broadway and down town. I would stay here again. Love the beds so commfy. Food was so good and everything was so clean.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you so much for taking the time to write a review of your recent visit. Your kind words will certainly be passed along to the entire team! We are proud of the service the Doubletree family offers and can't wait to visit with you again. More 

Murfreesboro, Tennessee
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beautiful hotel very close to many things. We walked to a show at TPAC and it was so convenient. Also walking distance to Demos' and Puckett's, two downtown restaurants with notoriety. The breakfast buffet, though not cheap, was one of the best I have ever had. There is also a Starbuck's in the lobby.

Was this review helpful? Yes
Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Our location is great for relaxation, fun and great food within walking distance. I will also pass your kind words along to the food and beverage team! Exceeding our... More 

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Additional Information about DoubleTree by Hilton Nashville-Downtown

Address: 315 4th Avenue North, Nashville, TN 37219-1693
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Nashville-Downtown 3.5*
Number of rooms: 337
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Also Known As:
Doubletree By Hilton Nashville-Downtown Hotel Nashville
Doubletree Nashville
Nashville Doubletree
Hotel Style:
#27 Business Hotel in Nashville
#35 Romantic Hotel in Nashville

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