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DoubleTree by Hilton Nashville-Downtown

#51 of 151 Hotels in Nashville
Certificate of Excellence
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315 4th Avenue North, Nashville, TN 37219-1693
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DoubleTree by Hilton Nashville-Downtown
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DoubleTree by Hilton Nashville-Downtown
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1,176 reviews from our community

Traveler rating
    380
    411
    221
    100
    64
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154
326
36
366
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stephenson VA, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Nice Hotel, friendly staff that cared about taking care of their guests. All staff I came in contact with from the bell persons, desk, banquet, maintenance, housekeeping and restaurant all were very nice and helpful. If in Nashville in the future I would definitely stay at the Doubletree again.

Review collected in partnership with DoubleTree by Hilton

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United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

We traveled for our wedding weekend with a block of about 50 people. We all had housekeeping issues and our rooms were not cleaned unless requested. Our wedding party had to get ready around dirty towels and we had no toilet paper. We were there 4 nights and the sheets were not changed once. Gross!

Review collected in partnership with DoubleTree by Hilton

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Memphis, Tennessee
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel. Very accommodating. Over priced because of the eventful weekend, but over a very good stay. Would definitely recommend. First time staying here but won't be the last. Thought the airport area was run down but this hotel is very nice

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Richmond, Virginia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Very convenient to nearby restaurants and printer's alley A few blocks from Music City Center (which is beautiful) Valet parking only ($30/night) Breakfast buffet was very nice, and restaurant area is very comfortable

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Dallas, Texas
1 review
2 of 5 stars Reviewed 4 days ago NEW

The staff at the hotel was competent and friendly. Couldn't have asked for more in terms of customer service. The food served for our meetings was very good. The breadsticks were as hard as rocks, but all of the other food was quite good. In spite of the renovation, rooms smell musty (my room and 2 of my co-workers experienced... More 

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Chicago Burbs
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here last weekend. The location is convenient if you have business downtown but it's a bit far from the strip if you are looking for that. There is a big downhill walk to the strip and a similar uphill walk back. You can see the distance on internet maps but not the hills. The location is easy to... More 

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JohnSchillingGM, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for your review. I'm sorry the room was musty if you would be so kind as to contact me I'd gladly have the room checked out and any issues resolved for our other guests. Downtown Nashville is extremely safe but of course like any downtown there are some homeless people here and there. You are correct the fire... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Spacious room classified as Standard Accessible which is clean and nicely furnished. with a coffee brewer and plenty of towels. But bottled water in the room is chargeable which seems a bit stingy. Amenities in the bathroom are basic with just soap, shampoo and conditioner. Rooms could be better sound proofed as inconsiderate loud-talking folks in the corridor can be... More 

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JohnSchillingGM, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to write your review. I'm glad you enjoyed our hotel. Hope to see you again on your next trip to town. More 

boca raton, fl
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for two nights and had a very enjoyable experience. The location of the hotel makes it very convenient to walk to Broadway and most of the downtown attractions. The hotel also has a small van that will take people for short distances, but we were able to walk everywhere. The room was spacious and appeared to have been... More 

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JohnSchillingGM, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for your review. We did just complete a huge renovation of all guest rooms and all lobbies, restaurant and bar. We hope everyone comes to see us and enjoy our location to all the tourist attractions. See you next time! More 

United States
1 review
1 of 5 stars Reviewed 1 week ago

1.$500 Per night and cant take a Shower due to water backing up above your ankles, had to stand in filthy water of co worker since tub would not drain. 2.Room smells old and dated. 3.staff has lazy attitude about it all. Never fixed my issues. 4.Waited 30 mins to get valet car out, I was only one in line... More 

Review collected in partnership with DoubleTree by Hilton

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JohnSchillingGM, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

We are so sorry this was your experience. You also filled out a survey with Hilton and we will be contacting you through that survey to speak with you further. I want to assure you and everyone we are committed to giving great service and this is not our normal service. No excuses just my sincere apology and we have... More 

nashville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Good experience overall. I think that a better rate would have improved the experience. I was at a conference and I expected a better rate. Everything else was great. good location. Friendly staff, Clean and comfortable room.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
JohnSchillingGM, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for your review. I'm glad you enjoyed our hotel we just finished up a major renovation and are very proud of it. I agree rates are higher in Nashville than some cities but hopefully we are giving good value with location and quality to make up for it. Hope to see you soon. More 

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