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DoubleTree by Hilton Nashville-Downtown

3.5 of 5 315 4th Avenue North, Nashville, TN 37219-1693
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Certificate of Excellence 2014
DoubleTree by Hilton Nashville-Downtown
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DoubleTree by Hilton Nashville-Downtown
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1,007 reviews from our community

Traveler rating
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    190
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa, Florida
Top Contributor
68 reviews 68 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My organization was assigned a block of rooms at the downtown Doubletree. I was pleased with the hotel and my room. The room was updated and had sufficient space for me as a single traveler. One of the double beds had a mattress that sloped around the side, but the other bed was in better shape. The meals served for... More

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Townsend, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The property is centrally located, and very convenient to all the major attractions, but the horrible experience we had outweighed any positive impressions that we may have been left with. The first thing that was unsatisfactory, was the condition of the bathroom when we checked in. There were hairs everywhere, and the shower had black mold in the grout. There... More

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Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

First, we would like to thank you for writing your review of our hotel though it does not appear to have been a comfortable stay. Secondly, we would like to apologize on behalf of everyone at the hotel of the multiple inconveniences you experienced during your visit. The concerns mentioned in your review will be discussed with the appropriate departments... More

Ponchatoula, Louisiana
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel was nice, service at check in friendly....Restaurant downstairs need some extra help.....one night (Tuesday Oct 14th) a lot of people waited a long time for their food. We waited an hour before served, under staffed and I don't know what happened in the kitchen.....Extremely slow.....Music City Ctr much farther than I thought..used the hotel shuttle several times...no charge if... More

Review collected in partnership with DoubleTree by Hilton

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Chattanooga
1 review
4 of 5 stars Reviewed 4 days ago NEW

Clean and comfortable. Friendly. Valet parking took longer than I would have liked, but apparently they have to double park cars and it takes some time to move them all. Good location. There were not stairs except for emergency exits; I had to take the elevator everytime.

Review collected in partnership with DoubleTree by Hilton

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New Lenox, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great location, right in the heart of downtown. Rooms were in good condition, deluxe quality linens/pillows, showers had strong water pressure (bathroom cleanliness needed a little more attention) Staff was very friendly and helpful. Nice breakfast and bar.

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Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Our location is great for relaxation, fun and great food within walking distance. I will also pass your kind words along to the food and beverage team! Exceeding our... More

Columbia, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

We stayed in the King size room. It was nice nothing super fancy. Bed was very comfortable, the room was huge! You could easily put 2 air mattresses in there if you were going to share the room with a few people to maybe just be down there for one night. Bathroom is rather small, 2 people could get ready... More

Review collected in partnership with DoubleTree by Hilton

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Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you so much for taking the time to write a review of your recent visit. Your kind words will certainly be passed along to the entire team! We are proud of the service the Doubletree family offers and can't wait to visit with you again. More

Pittsburgh, PA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Overall, this DoubleTree was very nice. I was greeted pleasantly and upgraded to a Jr. Suite. Disappointed when I got there that there was no closet or armoire to hang clothing, so if you book here, be prepared to lay clothing in drawers in the chest provided. The business center was also a disappointment as the computers did not communicate... More

Review collected in partnership with DoubleTree by Hilton

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Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and honest feed back. I will certainly pass them along to everyone on the team. Exceeding our guests’ expectations is our number one goal! We look forward to being your home away from home when your travels bring you to Nashville. More

Stamford, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

While this DoubleTree is close to everything downtown and very walkable, the conditions here are somewhat rundown. I had made special requests for a feather-free room, confirmed same on check in, and found -you guessed it - feather pillows and a down comforter. When housekeeping came to remove the feathers they left the down comforter on the bed. I called... More

Review collected in partnership with DoubleTree by Hilton

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Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and honest feed back regarding the hotel, for it is one of the most important tools in improving the quality of our products and services.Please know that we will quickly investigate the challenges you had and discuss them with the appropriate... More

Atlanta
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for a conference on 9/29/14. The hotel is very nice and clean. The amenities were also very good. I had a king room on the top floor, not really much to see so I wouldn't pay extra to be on the top. It was within walking distance of a lot of things to do at night so the... More

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Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to write a review of your recent visit. We appreciate the feedback you offered and will take it into consideration. Please visit us again when your travels bring you to Nashville! More

Nashville, United States
1 review
3 of 5 stars Reviewed 1 week ago

The Nashville Doubletree is conveniently located to the downtown business core. Rooms were clean and well stocked. However, rooms were not cleaned until the end of the day. Despite being charged $260/night, all of our rooms were not ready by 3 pm, and we had arrived from the airport at 1 pm. Also, our rooms were not cleaned until the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Eric F, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for your candid feedback of your recent stay at our hotel. We are very sorry that we did not meet expectations and we’re actively working with our housekeeping team to focus on cleanliness and comfort throughout our property. We’ll keep your concerns in mind as we evaluate refresh options at our property, and we hope you’ll stay with... More

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Additional Information about DoubleTree by Hilton Nashville-Downtown

Address: 315 4th Avenue North, Nashville, TN 37219-1693
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Nashville-Downtown 3.5*
Number of rooms: 337
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Also Known As:
Doubletree By Hilton Nashville-Downtown Hotel Nashville
Doubletree Nashville
Nashville Doubletree

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