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DoubleTree by Hilton Nashville-Downtown

3.5 of 5 315 4th Avenue North, Nashville, TN 37219-1693
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Certificate of Excellence 2014
DoubleTree by Hilton Nashville-Downtown
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DoubleTree by Hilton Nashville-Downtown
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1,096 reviews from our community

Traveler rating
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    206
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Great location! But beds are incredibly small for two people!! I booked two double bed room and what I got was - two beds a little bit larger than a single bed, not suitable for three adults sharing. Also in need of a refurbish. I could not recommend or stay here again.

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charlotte, nc
Top Contributor
188 reviews 188 reviews
44 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for three nights when I was in Nashville on business. Korrie, at the front desk deserves a five by herself. She always had a smile, did an exceptional job to answer all of my questions, and was a wealth of information about the local area. The hotel was nice and in a great location. It is in the... More 

Was this review helpful? Yes
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

We are glad we could turn an inconvenient situation into something positive during your arrival process. Congratulations to Korrie for taking part to make sure you experienced the best in customer service. Thank you for taking the time to share your recent experience at our hotel and please come back to visit. More 

Chicago, Illinois, USA
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

A very expensive 3 nights at the Double Tree Nashville. Great location. Got a top floor king room for way to much $$$. The room was small, and after seeing another person's top floor king, which was twice the size of my room, got switched to another room. The bathroom was small and very dark. Starbucks in the lobby was... More 

Was this review helpful? Yes 1
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

On behalf of the entire team at the Doubletree by Hilton Nashville Downtown I would like to apologize for the multiple disappointments you experienced during your visit I would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. Despite the mishaps we would love to have you... More 

Cairns, Australia
Top Contributor
106 reviews 106 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

this was our first trip to Nashville and we stayed in a 2b suite. loved the size of the hotel room and the downtown location. chek in wit Eric was easy and he gave us extra tourist brochures which was really useful. the only downside is that you have to pay for valet parking at $30 per night. would definitely... More 

Was this review helpful? Yes
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve that goal for you. Please remember us next time you are in the area so that... More 

Nashville
Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

It's a great location but not what you'd expect from the Doubletree brand. Very dated rooms. There were repairs that needed to be done that management is obviously avoiding. Their was a fingernail clipping in my room and the tub seemed grimy and nasty. The positives... Location and comfortable bed. There are better places to stay downtown for $300.

Was this review helpful? Yes
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for writing about your concerns regarding your recent trip to our hotel. We would like to apologize for the inconveniences you encountered with your accommodations. The concerns mentioned in your review will be discussed with the appropriate departments to help assure these incidents do not become a continuous occurrence. We would love to have another opportunity to show... More 

Knoxville, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Love the location of the hotel. Very convenient to Broadway and Titan's stadium. I would recommend anyone looking for a place to stay in downtown Nashville to give the Doubletree a try. Jeff Kledious was very helpful and friendly. He made sure our stay was the best.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Congratulations to Jeff for taking part to make sure you experienced the best in customer service. Thank you for taking the time to share your recent experience at our hotel and please come back to visit soon. More 

Nashville, United States
1 review
1 of 5 stars Reviewed 1 week ago

I was really disappointed with my stay. It was only my second time staying with the DoubleTree and I will no longer select this hotel in the future. The hotel room smelled very strongly of chlorine. Several things were missing from my room - cups in the bathroom. There was no water - not even for purchase - in my... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

On behalf of the entire team at the Doubletree by Hilton Nashville Downtown I would like to apologize for the multiple disappointments you experienced during your visit I would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. Despite the mishaps we would love to have you... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there for work a couple of weeks ago. Room was very comfortable and nice sized. The bed was very cozy. Bathroom could've been a little cleaner, but it was clean enough. Keep in mind that I'm a little pickier than average. Service was excellent. I ate in the lounge/bar area a couple of times. Food was very good,... More 

Was this review helpful? Yes
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve that goal for you. Please remember us next time you are in the area so that... More 

Nashville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service at the Desk. Very clean rooms, super friendly employees. All walking distance to some great music spots, great food and 2.3 miles from the Parthenon. Had a good time can’t wait to go back.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve that goal for you. Please remember us next time you are in the area so that... More 

Fremont, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I arrived exactly at 3 p.m. check-in time, but the room was not ready. Being tired and sleepy from travel, this was not a welcome news. The front desk staff looked a bit flustered with a long line of inpatient visitors waiting to check-in. It took another 20+ minutes before the room was finally ready. Once seeing the room, I... More 

Was this review helpful? Yes
Eli S, Front Office Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review

Thank you for writing about your concerns regarding your recent trip to our hotel. We would like to apologize for the inconveniences you encountered during your stay. The concerns mentioned in your review will be discussed with the appropriate departments to help assure these incidents do not become a continuous occurrence. We would love to have another opportunity to show... More 

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Additional Information about DoubleTree by Hilton Nashville-Downtown

Address: 315 4th Avenue North, Nashville, TN 37219-1693
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Nashville-Downtown 3.5*
Number of rooms: 337
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Also Known As:
Doubletree By Hilton Nashville-Downtown Hotel Nashville
Doubletree Nashville
Nashville Doubletree
Hotel Style:
#27 Business Hotel in Nashville
#35 Romantic Hotel in Nashville

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