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Comfort Inn Nashville / Opryland Area

2.0 of 5
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2516 Music Valley Dr., Nashville, TN 37214
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1 room 1 adult
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Comfort Inn Nashville \/ Opryland Area
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194 Reviews from our TripAdvisor Community

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Orange City, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had a group stay at this hotel. On arrival after going to the Grand Ole Opry, one of the couples present said there was someone else in their room. Upon checking it out, sure enough, someone else's luggage was in the room. The girl at the front desk was very unhelpful....said "no more rooms left!" We had reserved our... More 

Helpful?
1 Thank ocallied
ComfortOpryland, General Manager at Comfort Inn Nashville / Opryland Area, responded to this review

Dear Guest, We are truly disappointed and apologetic in the type of service you received. It definitely is not a representation of the type of service we wish to provide or typical of the service we do provide. We will use this as a chance to train our staff to offer better service to our guest in the future. Sincerely,... More 

Hamilton, Canada
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The Staff were friendly and very helpful! The rooms where clean and breakfast was pretty good! The beds were very comfortable, the rooms had a fridge and microwave! Use the shuttle service all the drivers were entertaining and it makes touring around easy. Hotel was in the perfect spot close to Opryland and a distance from the busy downtown. Would... More 

Helpful?
Thank Stacey C
ComfortOpryland, General Manager at Comfort Inn Nashville / Opryland Area, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Sincerely, Will Young General Manager Comfort Inn Opryland Area More 

Jakarta, Indonesia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We chose this hotel because it is a Comfort Inn (instead of the cheaper options nearby) and have enjoyed our stay in other branches. We don't mind staying in older inns/hotels as long as they're clean.Biggest disappointment is the bathroom, not very clean and we found several dirty spots (will show it to the management tomorrow morning as we checked... More 

Helpful?
Thank gabino2624
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 19, 2015

Hotel had a lot of bad reviews so I was Leary. Was clean, staff was courteous and NO bed bugs in our room. comfortable nights rest. I would stay again. Just needs a little update . Breakfast was decent.

Helpful?
Thank Kim P
Rochester, New York
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 10, 2015

The Comfort Inn in Music Valley is an older hotel and reasonably close to the Grand Old Opry. While some have suggested it is within walking distance to the GOO, I would suggest you drive as it’s about 1 ½ miles to the theater and I don’t think the roadway is walker friendly. To clarify, it’s an issue with busy... More 

Helpful?
Thank tallen001
ComfortOpryland, General Manager at Comfort Inn Nashville / Opryland Area, responded to this review

Dear Traveler, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed, however, to hear about the issues you encountered with your room key cards. This critical feedback will be used to help us provide a more enjoyable guest experience. Thank you and look forward to seeing you soon . Sincerely,... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 16, 2015 via mobile

Good nightly rate with a hot breakfast. Close to opryland and shopping. It is only $10 dollars for a shuttle trip downtown round trip. It was a great stay for those who don't like the five star catering friendly and knowledgable staff assist you.

Helpful?
Thank Richardlowrider
Will Y, General Manager at Comfort Inn Nashville / Opryland Area, responded to this review

Dear Richardlowrider, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Sincerely, Will Young General Manager Comfort Inn Opryland Area 615-889-0086 comfortopryland@aol.com More 

Saint Thomas, Canada
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 7, 2015

I stayed here with my boyfriend just for the night as we were heading through to Texas. It's right off the highway but don't stay here if you want to see Nashville at all. It's far from 'the action'. Having said that, there is lots of food options around the hotel if you just needed something quick and weren't concerned... More 

Helpful?
Thank Brianne R
Will Y, General Manager at Comfort Inn Nashville / Opryland Area, responded to this review

Dear Brianne R., Thank you for your review. I am glad to hear that overall your experience was positive.We are definitely exploring more gluten-free/vegan options for our breakfast bar. Thank you and look forward to seeing you soon. Sincerely, Will Young General Manager Comfort Inn Opryland Area 615-889-0086 comfortopryland@aol.com More 

Mandurah
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed October 27, 2015 via mobile

Close to the end of a 6 week road trip of Southern USA I would have to rate this hotel as the worst experience of our journey. Having booked weeks in advance we found ourselves in room 120 on the Ground Floor next to the lifts, ice machine and side entry to the hotel all of which are very noisy... More 

Helpful?
Thank mhquay
Will Y, General Manager at Comfort Inn Nashville / Opryland Area, responded to this review

Dear Mhquay, Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the location of your room on your recent visit. Please email us with a phone number or email address so that we can discuss your issues personally. Sincerely, Will Young General Manager Comfort Inn Opryland Area 615-889-0086 comfortopryland@aol.com More 

Level Contributor
3 reviews
2 of 5 stars Reviewed October 20, 2015

DO NOT STAY IN ROOM 226 FOR ANY REASON. I walked in and smelled mustiness and bleach, which immediately set off alarm bells for the possibility of bed bugs. I got up to my room around midnight and did a cursory check around the mattress, but finding nothing immediately and exhausted after a full day of work and several hours... More 

Helpful?
Thank Jennifer D
Providence, RI
Level Contributor
110 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed October 1, 2015

It smells of bleach in the halls and elevator. You know what that means....Germs. Old tired building. Sorry nothing nice to say about it. Didn't eat the breakfast because the room smelled. Location does not make up for poor quality.

Helpful?
Thank waylar
Will Y, General Manager at Comfort Inn Nashville / Opryland Area, responded to this review

Dear Waylar, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We are actually working with Ecolab to find new cleaning products to replace using bleach because of concerns like yours. Once again, we would like to thank you for... More 

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