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All 150 Nashville hotels

Courtyard by Marriott Nashville Vanderbilt/West End

3.0 of 5 Hotel   |   1901 West End Avenue, Nashville, TN 37203
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80%
Ranked #33 of 150 hotels in Nashville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
J-Lou_travels Adelaide, Australia
  • Reviews (121)
  • Photos (30)
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  • Room tips (35)
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121 people have reviewed this hotel

Traveler rating
    36
    61
    18
    3
    3
See reviews for
27
25
2
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed yesterday NEW

I typically stay at Marriotts, but based on my last couple of stays in Courtyards... Stay clear! This hotel was very dirty and needs to be updated. The pool was not clean and it's next door to very loud bars. They do offer a shuttle to downtown... But next time, I will save myself time and stay in a more... More

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Adelaide, Australia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 3 nights. The customer service was outstanding - everyone on the front desk was extremely helpful and very generous with their time in telling us where to go/what to see/areas to visit - all fantastic advice which made our stay in Nashville so enjoyable. We also had the misfortune of leaving behind our passports in our... More

Was this review helpful? Yes 1
Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

We spent July 4th weekend there. Six of us used the hotel shuttle to go to the Science Musum to tour pit and to experience the laser light show and to see the fireworks from the roof, We were ASSURED by the hortel representative and the shuttle driver (both of whom were fully aware of our day's plans) that the... More

Was this review helpful? Yes 1
jessica s, Manager at Courtyard by Marriott Nashville Vanderbilt/West End, responded to this review

Mr. Clayton, Thank you for taking the time out to express your experience at our hotel. You are correct, we dropped the ball when it came time to deliver the shuttle service to you. Certainly understand that over 140 thousand people came in the downtown area for the 4th of July festivities along with multiple road closures, it would be... More

New Orleans, Louisiana
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were in Nashville for the 4th of July. I highly recommend if you are in the area to attend the fireworks display. It was phenomenal! The hotel staff was extremely pleasant when answering my husband's 100 questions. Never rolled their eyes or sounded nasty. The shuttle dropped us near the festivities and took us back to the hotel afterwards.... More

Was this review helpful? Yes 1
Saint Augustine, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

As we were checking out this morning, another guest returned to the hotel with donuts for the hotel staff as a simply gesture to express her appreciation for the fine service she had received. I think that speaks volumes about the quality of the staff; everyone we encountered was committed to their company's motto: "whatever it takes." This hotel is... More

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MA
Contributor
19 reviews 19 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel itself is a little tired but well worth the price paid. What stands out here is the high level of service provided by its employees from Lisa at the front desk to the maids and maintenance staff. Marriott should use this hotel as a model for its customer service training ... outstanding! The hotel is a little more... More

Was this review helpful? Yes 1
Conover, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Upon checking into the hotel we were warmly greeted by the staff! Our room was a king suite. Very large and decorated nicely. The problem was that the walls are apparently very thin as we could hear people in the rooms around especially in the bathrooms. This hotel is in the Vanderbilt area and their are bars surrounding it. One... More

Was this review helpful? Yes 1
Zsuzsa N, General Manager at Courtyard by Marriott Nashville Vanderbilt/West End, responded to this review

Thank you for taking the time and sharing your experience with the Courtyard Nashville Vanderbilt/West End. I apologize that your recent stay was not satisfactory. Some of our guests will chose our hotel due to the close proximity to live venues; however we understand that this may not be the most desirable atmosphere for all of our guests. We hope... More

Nashville, Tennessee
Top Contributor
74 reviews 74 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Liked the location - close to downtown, The Gulch and Vanderbilt. Property is clean and well maintained - typical for a Courtyard. Layout is a little odd - two towers connected by an enclosed walkway so you have to pay attention to which elevator bank to use. We were in the back tower which was convenient since we had direct... More

Was this review helpful? Yes 2
New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here at the West End Courtyard this past weekend for a business conference. I am a Marriott Rewards Platinum member, so I have come to know the brand well. The rooms, lobby, bistro and business center are fairly standard for a Courtyard - clean and comfortable. There was not a lot of noise from inside or outside the... More

Was this review helpful? Yes 2
New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here at the West End Courtyard this past weekend for a business conference. I am a Marriott Rewards Platinum member, so I have come to know the brand well. The rooms, lobby, bistro and business center are fairly standard for a Courtyard - clean and comfortable. There was not a lot of noise from inside or outside the... More

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott Nashville Vanderbilt/West End

Address: 1901 West End Avenue, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Nashville Vanderbilt/West End 3*
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Also Known As:
Courtyard By Marriott Nashville Vanderbilt/West End Hotel Nashville
Courtyard Nashville Vanderbilt
Nashville Marriott
Nashville Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#18 Romantic Hotel in Nashville #36 Business Hotel in Nashville
Hotel Class
Official Description (provided by the hotel)
Newly Renovated Rooms/Lobby/Hotel ... more   less 
Number of rooms
226

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