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Courtyard by Marriott Nashville Vanderbilt/West End

3.0 of 5 1901 West End Avenue, Nashville, TN 37203
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Courtyard by Marriott Nashville Vanderbilt/West End
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Courtyard by Marriott Nashville Vanderbilt/West End
Courtyard by Marriott Nashville Vanderbilt/West End
Courtyard by Marriott Nashville Vanderbilt/West End
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171 reviews from our community

Traveler rating
    50
    77
    26
    12
    6
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38
36
4
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chadron, Nebraska
Top Contributor
74 reviews 74 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

There were some good things and some bad things. Upon arriving front desk was polite. They didn't code our room keys correctly and we had to run down twice before we were able to get in. Rooms were very nice. Clean and comfortable. Bistro in the basement had friendly servers. Really expensive drinks. Never tried the food, also expensive. Really... More 

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jessica s, Manager at Courtyard by Marriott Nashville Vanderbilt/West End, responded to this review

Thank you for submitting your review on your previous stay with us. I am truly sorry to hear about the shuttle incident. Certainly both of our shuttles that evening were very busy given the New Year Eve event in town as well as many road closures hindering our shuttles to maneuver through the traffic. Our drivers do their best to... More 

Arlington, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

My stay did not start on the best of note. I waited an hour for the shuttle to pick us up from the previous hotel we were staying at. Within the hour i had called the front desk three times. Every time they said it would be 5 more minutes.we finally just took a cab to the hotel. When we... More 

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jessica s, Manager at Courtyard by Marriott Nashville Vanderbilt/West End, responded to this review

Thank you for submitting a review from your previous stay. It's unfortunate to hear about the issues you encountered and I sincerely apologize for the long wait for our shuttle as well as your room not being ready upon your arrival. Our staff works extremely hard to ensure each and every guest has an enjoyable stay. Your comments have been... More 

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 6 days ago NEW

Just stayed at this Courtyard 1/21-1/23. Gary at the front desk is enthusiastic, funny, genuine and very helpful. I told him I was a light sleeper and he found me the perfect quiet room on the 8th floor in Tower 2. I got in kind of late for dinner but he pointed me across the street to the Blackstone Brewery... More 

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Wisconsin
Top Contributor
199 reviews 199 reviews
74 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights for a meeting in the area. Typical Courtyard with great service and clean rooms. The Bistro is convenient for breakfast and the hotel is close to downtown and several restaurants within walking distance.

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jessica s, Manager at Courtyard by Marriott Nashville Vanderbilt/West End, responded to this review

Thank you for your feedback on your recent stay! We appreciate any and all feedback in hopes to continue to provide our guests with excellent customer service. We pride ourselves on providing immaculate guest rooms and exceptional customer service for each of our guests. f there was anything we could have done better please feel free to let me know.... More 

Monroe, Connecticut
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago credit card Amex Card Member Review

The hotel was close to all of the attractions downtown and the shuttle service was incredibly convenient and efficient. The staff was very friendly and helpful. Hattie B's is right across the street for some great chicken and the best bread pudding I have ever had. My wife and I could not have asked for a better stay.

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Shalimar, Florida
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a concert, at Bridgestone arena . It's a perfect hotel for the price for a good night stay . Very pleased loved the shuttle offered fast friendly pick up , staff were all nice and friendly . Loved the small Bistro perfect for a quick snack and a drink. I would stay here again and would... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Marriott was in walking distance from Downtown Nashville which was perfect for New Year's Eve. Really nice restaurants across the street. The rooms were clean and spacious. The only improvement would be an included breakfast.

Was this review helpful? Yes 1
Chadron, Nebraska
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

They offer a free shuttle...... Only when they want. I called the shuttle after a concert, they told me to stay on one corner downtown and they would be there in 20 minutes. I waited 25 before calling the driver back. Then when I called them back I received a busy signal multiple times before calling the hotel directly. When... More 

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Chris H, Manager at Courtyard by Marriott Nashville Vanderbilt/West End, responded to this review

Thank you for taking the time to submit a review. I am sorry to hear about you experience with our shuttle and it not being able to pick you up. We strive to have excellent communication with our shuttle drivers so we can provide the best possible service for our guests. We hope you enjoyed your time in Nashville and... More 

Tennessee
Top Contributor
58 reviews 58 reviews
33 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 19, 2014

My wife and I traveled to Nashville to attend the University of Tennessee vs Vanderbilt football game. I had stayed at this hotel a number of times for business, but it had been a couple years since I had been there. Was pleasantly surprised that the entire hotel had a recent renovation! Lobby is very nice, not that it wasn't... More 

Was this review helpful? Yes 1
New Berlin, Wisconsin
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2014

I travel here for business very frequently and can stay at places that have nicer rooms but the staff sells it for me! Everyone is friendly, greets you coming and going and the shuttle is great with flexible drivers! Location to downtown is awesome!

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Additional Information about Courtyard by Marriott Nashville Vanderbilt/West End

Address: 1901 West End Avenue, Nashville, TN 37203
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard by Marriott Nashville Vanderbilt/West End 3*
Number of rooms: 226
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Also Known As:
Courtyard By Marriott Nashville Vanderbilt/West End Hotel Nashville
Courtyard Nashville Vanderbilt
Nashville Marriott
Nashville Courtyard
Hotel Style:
#33 Romantic Hotel in Nashville

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