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Crossland Economy Studios - Nashville - Airport - Briley Pkwy.

2.0 of 5
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1210 Murfreesboro Road, Nashville, TN 37217
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Crossland Economy Studios - Nashville - Airport - Briley Pkwy.
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Ranked #141 of 151 Hotels in Nashville
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52 reviews from our community

Traveler rating
    5
    13
    5
    6
    23
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10
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17
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (11)
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Phoenix, Arizona
1 review
1 of 5 stars Reviewed 2 weeks ago

I was followed from the check-in office by a guy who looked like a thief. I passed my room because I didn't want him to know where I was staying. I stalled looking at my phone for a long time. He leaned on a car nearby and watched. I looked right at him and he moved over a couple of... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

Thank you for your recent review of your stay. I sincerely apologize that you did not have a pleasant experience during your stay with us. Please know that guest safety is our number one priority. To make sure situations like you described don’t happen again, I am personally making sure our staff increases their rounds of our property. I will... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 30, 2015

We booked here for 2 nights! In a sketchy neighborhood. People live in some of the units, but to top it off burn holes all over the carpet. VERY VERY DIRTY, dead bugs all over even in the freezer. Ended up getting money back and going elsewhere!!!! It was a TERIBLE EXPERIENCE THE 20 MINUETS WE WERE THERE!!!!!

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

The feedback provided in your review is much appreciated. Please accept our most sincere apologies for the cleanliness issues in your room upon check-in. To prevent this from happening again, my team is dedicated and determined to correct our housekeeping errors and will be making sure all rooms are thoroughly cleaned and inspected before guest arrivals. We continually work to... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 29, 2015

Places like this shouldn't have a permit to operate. Absolutely informal, careless about customers, and way too dirty. To give you a few examples: I booked a nonsmoking room. First thing, opened the door room, and the odor to cigarettes coming from the carpet was intolerable. They hadn't washed it in a long time, so the smell was impregnated in... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

Your review for our hotel was recently brought to my attention. It upsets me to hear that you experienced unacceptable cleanliness and service issues during your stay. I am sincerely sorry for your experience. To uphold our company's high standards, I have meet with our housekeeping staff and will make sure the cleanliness issues mentioned are dealt with immediately so... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 22, 2015

When I first arrived here I had to wait in line for 10 minutes because the lady in front of me was complaining about how someone tore out the fire detectors and stole the batteries from them. When I walked into my room I was met with a stench of cigarette smoke and a sticky carpet, I just felt as... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize for the service and cleanliness issues you experienced during your stay. I met with our staff, and we will use your comments as a training tool to ensure that each room is clean and that every guest receives professional customer service. I really appreciate you bringing... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 6, 2015 via mobile

The value aint worth it!This place has a cockroach infestation that they are very aware of!They choose to do nothing about!I have never ever seen an exterminator EVER!My son was hospitalized due to an asthma attack from roach droppings!Where is their code of ethics?Nashville is dirty period this seems to be the standards in Nashville! Either Roaches or bedbugs,the health... More 

Was this review helpful? Yes 1
Alton, Illinois
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 21, 2015

I can deal with a lot of things. Over the years, while traveling on business, I have stayed in many places that might be considered "sub-standard" by most people. The rooms here were fairly clean. The staff was "OK". The furniture was worn as well as general appearance of the motel. What I can't abide, were the gunfights. On two... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Nashville - Airport - Briley Pkwy., responded to this review

The feedback provided in your review is much appreciated. I sincerely apologize that your stay was uncomfortable. As this hotel’s manager, I can assure you that I will make sure we have increased security patrolling the area to ensure your experience is not repeated. I really appreciate you bringing this to our attention. If you have any additional feedback, we... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 15, 2015

In short, do not stay here. I can put up with a crummy hotel with old furnishings, this place is so much worse than that. The main problem I had was the stench of smoke, I think it filtered through from the other rooms, it hurt my throat to breath and my eyes were sore when I woke up, pretty... More 

Was this review helpful? Yes 1
Charlotte, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 8, 2014

Would give zero stars if I could. I arrived at the hotel a few minutes before check in and asked if I could check in early. I'd been traveling a lot and had a really bad sinus infection. I asked the front desk lady if they had any rooms available and she said, "No, it'll be 3" in a tone... More 

Was this review helpful? Yes 1
Atlanta, Georgia, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 26, 2014

Personally, I rely heavily upon reviews to decide whether or not I will stay in a particular hotel. As I am writing this review, I'm lying the the bed in Crossland efficiency studios in Nashville. I'm in a small studio with a full bed. The carpet looks clean, kitchen area clean, bed smells fresh and linen is clean. Bathroom is... More 

Was this review helpful? Yes 3
Kennesaw, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 24, 2014

This hotel is disgusting and in a bad neighborhood. Door handle fell off the bathroom door, burn marks on the comforter, stains all over the carpet, mattress had stains on it. No TV in the room and the lights in the "dinette" area didn't work. My friend booked the room. We stayed there about 20 minutes, got a refund and... More 

Was this review helpful? Yes 2
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