We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Nashville - Airport

2.0 of 5
Hotel website
Hotel deals
2525 Elm Hill Pike, Nashville, TN 37214
Special Offer
Save up to 10% Today!
Extended Stay America - Nashville - Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #136 of 151 Hotels in Nashville
Write a Review

63 reviews from our community

Traveler rating
    4
    10
    5
    11
    33
See reviews for
13
12
8
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (63)
  • Mar-May only
    (22)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (8)
All months
Minneapolis
Top Contributor
51 reviews 51 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed yesterday NEW

I was called into a convention at the last minute and everything downtown was booked - this was literally the last hotel room left in the city. The location is OK - about a 10-12 minute drive from downtown, but there is nothing around it in terms of groceries or restaurants. However, there are two other ESAs within a 4... More 

Was this review helpful? Yes
Cordova, Tennessee
1 review
1 of 5 stars Reviewed 6 days ago NEW

Myself and five coworkers booked six rooms for four nights. Our adventure began when we arrived at 2:00 in the afternoon and were told we could not check-in for another hour because housekeeping was still preparing the rooms. There is no lobby to speak of and no restaurants near by, so we waited in the parking lot. During that time... More 

Was this review helpful? Yes
CA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked my two construction workers for two nights at this property and their experience was HORRIBLE! The room smelled, beds too small/short for men, bathroom had did not have a vent. When they asked for another room, desk gave them a key to another room to view and when they opened door there was someone occupying the room. DO... More 

Was this review helpful? Yes
Little Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was in the process of moving to Nashville, but did not have time to explore apartments and housing, so I chose to go with ESA's long-term room. I initially set up for 60 days, with the option to renew for as long as I wanted. I was assigned this property by the national reservation CSR, so I had no... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashville - Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the room condition is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will be sure to take appropriate steps with our housekeeping and maintenance staff to make sure your experience... More 

Old Hickory, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed at this Hotel for 3 months. Nice room, internet, bed. We had a problem w/disrespectful neighbors,handled immediately.checked out early, given a complete refund. Thanks guys for putting up w/us.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashville - Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. The staff and I are delighted that we were able to provide you with a temporary home away from home. We apologize that you experienced guest disturbances during your stay, but are happy to hear that our staff was able to quickly resolve the problem.... More 

Godfrey, Illinois
1 review
1 of 5 stars Reviewed March 1, 2015

I reserved 2 rooms in February 2015. When we arrived around 8PM, after a long day of traveling and sight seeing, we just wanted to cook a simple meal and relax, but our rooms were not equipped with ANY of the amenities promised on the website. No coffee pot, silverware, pots, pans, etc. We had to go down to the... More 

Was this review helpful? Yes
Manager_11525, Owner at Extended Stay America - Nashville - Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the accommodations provided failed to meet your expectations and our standards. I met with the staff, and we will take the necessary corrective action to ensure... More 

1 review
1 of 5 stars Reviewed November 15, 2014

I was checked into a room that had not been serviced from that last customer and rechecked into another room that was not much better. The rooms are dirty from poor cleaning and neglect. There is an obvious sign of criminal activity on this property as well. I have pictures, but did not see the option to add to this... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed October 29, 2014

Woke up in the middle of the night to use the restroom. I turned on the light and saw over 20 roaches running around on the floor. Needless, to say I could not go back to sleep !! Phone did not work and the sheetrock was hanging from the ceiling. Trash outside smelled very bad !! I do not understand... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashville - Airport, responded to this review

The staff and I read your comments about your stay with us. The situation you described regarding the room conditions and pest issues is truly unacceptable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will be conducting more thorough inspections of our rooms moving forward and making the repairs necessary to ensure... More 

1 review
1 of 5 stars Reviewed October 24, 2014

NEVER STAY HERE!!! INFESTED!!! I had checked into this hotel and we get into the room and while opening the curtains to the window, there were 3 live cockroaches, needless to say it was gross, I called the front desk two times to get ahold of someone, finally a guy answered me and assigned me another room. After starting to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashville - Airport, responded to this review

We read your comments about your stay with us and would like to take a moment to personally respond. The conditions you described are unacceptable, and we sincerely apologize for your experience. Your comments were reviewed by our staff, and we will take the necessary corrective actions to make sure your experience is not repeated. We appreciate your feedback, as... More 

Tempe, Arizona
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 2, 2014

Room was dirty, in need of entensive repairs from water damage and children drawing on walls. Internet was slow as all day. Selection of food for the breakfast was average. Pounding all night as if renovating the hotel until at least 10pm. Outside the hotel smelt like cat urine. I wouldn't stay here again .

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Nashville - Airport, responded to this review

We strive to provide guests with all the comforts of home, so I am disappointed to read that your room was dirty and that the condition and amenities of our hotel did not meet your expectations. I will be working with my maintenance engineer to bring our rooms up to standard. As well, I have scheduled a call with our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Bathroom (2)
Viewed
Room/suite (18)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (7)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question