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Hampton Inn & Suites Nashville / Airport

#31 of 151 Hotels in Nashville
Certificate of Excellence
2.5 of 5
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583 Donelson Pike, Nashville, TN 37214
Hampton Inn & Suites Nashville / Airport
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Ranked #31 of 151 Hotels in Nashville
Certificate of Excellence
A recent review
5 of 5 stars Reviewed December 31, 2013
Leggedo Medina, Tennessee
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377 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Nashville / Airport
See the most recent reviews
Medina, Tennessee
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2013

My wife and I were traveling this year during the Christmas holidays and were late getting out of Nashville, TN on Monday, December 23, 2013 due to medical appointments. I decided that rather than fighting the Nashville 5 o'clock p.m. traffic and driving in darkness we would stay in Nashville over night. I had read about a special room rate... More 

Was this review helpful? Yes
HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thank you so much for your response! I am glad that you were able to take advantage of our special Holiday Rate! And yes, our Cloud 9 beds are absolutely the best. Please come see us again when you are in the Music City! More 

Gainesville, FL
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 22, 2013

I was really impressed by this hotel even compared to other Hamptons that I have stayed at. The complimentary cookies, drinks, mints, and fruit available in the lobby as we checked in were delightful!

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thank you for your response. The cookies and lemonade are so delicious. Our guests love the smell of the fresh cookies as they walk into our lobby. We offer the cookies and lemonade everyday from 3pm-10pm. Please come see us again, and Happy New Year! More 

A TripAdvisor Member
5 of 5 stars Reviewed December 19, 2013

The staff at this facility are very genuine and nice. The front desk staff are more than just pleasant but actually have humor and show their real personalities, it doesn't seem like the fake nice you sometimes encounter when you know they know there is a survey that might effect their employment.

Review collected in partnership with Hampton

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HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

We really do have a great Front Desk staff! We really take our time in the hiring process. More than anything we look for a genuine personality or as we call it "Hamptonality". They are truly a team of people that actually enjoy people! We try to provide an atmosphere where the employee are happy, thus they have fun and... More 

Nashville,TN, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed December 17, 2013

This was a suite that was to hold 7 people. We had no problem fitting. We knew one bathroom would be tricky, but we are all females in the same family. The bathroom was big enough for several to share at the same time, the bedroom seemed a very nice size, and the living/dining room area held us just fine.

Review collected in partnership with Hampton

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HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thank you for taking the time to complete a review. Our suites are quite larger. Most hotels have "studio" suites, but we have true suites, very similar to one bedroom apartments. They have over 520 square feet with microwave, refridgerador, semi island, wet bar, 2 televisions, enlarged bathroom, and 2 closets. They are great for families and small groups. I... More 

cookeville, TN
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 17, 2013

Very comfortable bed, very clean hotel, very friendly staff, great breakfast choices. Really could not ask for more AND at a great price (half of many hotels in the area). It is about a 10 minute walk from the Convention Center and if you are staying by yourself, the area is rather deserted at night (10 pm) but I never... More 

Review collected in partnership with Hampton

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HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thank you so much for choosing us! We do have a great location to both the Music City Center Convention Center and Gaylord Opryland Convention center. Cabs typically are not very expensive anywhere in the city due to our stellar location. Please come be our guest once again when in Nashville! More 

Oviedo, Florida
Level Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 15, 2013

I would like to send a special thank you to the great staff at this hotel. They made my stay very memorable. When I arrived, I realized that I had not packed dress shirts. It was getting a little late and I did not have a car as I was going to be picked up by my colleague the following... More 

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HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thank you for your wonderful review! Jarvis Ashford is our Front Desk Manager. He is really great and he leads an amazing team of Guest Service Agents. He goes above and beyond for our guests. That is just one of many examples of how much we value our guests. We know you have many choices for lodging while in Nashville,... More 

Crossville TN, United States
2 reviews
2 of 5 stars Reviewed December 15, 2013

The water pipes in the walls sound like Niagara Falls. Early risers start at 4:00 and sleep is impossible after that and I am a heavy sleeper. Take the top floor if you stay here. Breakfast was mediocre at best. Mattress had a downward slope so that you fought to stay in bed.

Review collected in partnership with Hampton

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HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

I must admit I was very surprised by the comments on your review. We strive to be the best and give the best service and quality. As an airport hotel, we make it our mission to give our guests the best possible sleep, especially considering we have alot of early risers. We do not see too many complaints about water... More 

Lancaster, PA
Level Contributor
99 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 12, 2013

This was a nice hotel. Well maintained. Large room. Very nice breakfast. Could use some new bathroom caulking. It was also very warm in the room - no matter where we set the thermostat. We just changed it from heat to fan - that solved the problem. There was a lot of noise in the room from the hallway and... More 

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HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thank you for taking the time to complete a review. I am glad you enjoyed your stay. As an update we just completed a shower chalking project last week, and as for the heating unit, if you are ever having any issues, please feel free to contact our Guest Services desk 24 hours a day. We certainly do not want... More 

Jackson, Tennessee
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 5, 2013

This seems like an older Hampton. It is noisier than most and sort of sounds like an older building. But the staff there is wonderful. In our recent stay they went above and beyond at every turn. They were friendly and courteous.

Was this review helpful? Yes
HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Yes indeed, staff really does make the difference. We have an amazing team of hospitality professionals. I am glad they assisted you while you were here. We are getting prepared to undergo a renovation later this year. I'm certain with our staff plus the new additions, next time you will certainly review us a 5 star experience! More 

cocoa beach, United States
1 review
5 of 5 stars Reviewed December 4, 2013

the beds were like sleeping in heaven and the accommodations were beautiful, very clean and comfortable. we wish the hotel shuttle went to downtown even if we had to pay a moderate price extra. we have had nothing but the best experience at the Hampton inn we will now only stay in the Hampton if available because of quality,price and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonBNAHS, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Yes, the Cloud 9 beds are the best sleep every. Our housekeeping does a magnificent job at keep them above standard. Currently, our shuttle runs only to the airport, but we do work with a local transporation company called Judah Transporation. They are typically always here on property ready to take you wherever you need at a very reasonable rate.... More 

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