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Hampton Inn & Suites Nashville / Airport

#33 of 151 Hotels in Nashville
Certificate of Excellence
2.5 of 5
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583 Donelson Pike, Nashville, TN 37214
Hampton Inn & Suites Nashville / Airport
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Ranked #33 of 151 Hotels in Nashville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
vacationboundfromNH New Hampshire
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351 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Hampshire
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very close to the airport, breakfast being included is always nice. An added bonus was a FREE pasta dinner one night, as it was the eve of the Nashville Marathon and many runners were guests. Our only complaint was that the wireless internet service was intermittent. In fact, it really did not work in our room. Kind of a bummer... More 

Review collected in partnership with Hampton

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Pontiac, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here for out 25th Anniversary trip to Nashville. I have never felt more welcome at a hotel EVER!!! Upon check in the girls at the desk were polite and interested in where we were from, asked if we were there on business or pleasure, and what our plans were. They were so helpful in setting... More 

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Dover, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

I choice this hotel because it was close to airport. I had a very early flight. Parking really sucks. My neighbor slammed the doors all night. The bed was like sleeping on a rock. Had no refrigerator or microwave. It was very clean.

Review collected in partnership with Hampton

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Sevierville, Tennessee
Top Contributor
77 reviews 77 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms were very clean and neat. Beds were very comfortable. Staff is very friendly. Unfortunately door closures on rooms and stairs make the doors slam so it can be very noisy. Walls are thin so you can hear most of what is going in another room and as well as toilets flush and showers run. Food is typical continental... More 

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Marco Island, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

I stay in Hilton brands whenever I travel. I am an Honors member. I was very disappointed when I realized I left my shaving kit in room 703 when I left the hotel on April 20,2015. I was told it was not turned in. There was no way for the housekeeping to miss it. I had to purchase a whole... More 

Review collected in partnership with Hampton

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Marie E, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

I am very disappointed to read your review. We certainly want to be remembered for having a fantastic Guest Services team and superior housekeeping team. I did a double check with housekeeping to see if your shaving kit has been recovered, and it was not. Our Housekeeping Manager is very meticulous about our Lost and Found department, it is an... More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed in Nashville for a couple of nights and compared to other hotels we stayed in before this was the best. From the moment we checked in the staff were friendly and attentive. The room was beautiful and cleaned every day it was always perfect.

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Marie E, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thanks Derrick for taking the time to review our hotel. We really do have a super staff. Our housekeeping team is very meticulous about cleanliness and quality. I am glad that you enjoyed your time and Nashville, and we hope that you make our Hampton your home when in the Music City. Wishing you safe travels. More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

First time in Nashville for a show at the Grand Ole Opry. Staff was extremely friendly and willing to do what ever they could to help. I really like the complementary fresh Lemonade and Cucumber water that was in the lobby.

Review collected in partnership with Hampton

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Marie E, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Mr. Charles, we LOVE that cucumber water in the lobby. All of our guests spend a lot of time just looking at it! It is very health. A team member here calls it "salad in a cup" LOL! We are glad you enjoyed your staff. Come see us again! More 

Lexington, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose this airport for the its convenience to the airport, but the wedding we were going to was downtown. It was super easy to get downtown and anywhere else we wanted to go. The staff were outgoing and very helpful. They were very helpful with arraigning our plans when we checked out; letting us go ahead and check out... More 

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Marie E, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Misty, you are absolutely correct! We do have an very outgoing and friendly staff. They are a great group to work with. They really are the heart of our hotel. I am glad they were able to be of assistance. Can't wait to see you again when you are back in the Ville! More 

Spartanburg, South Carolina
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Hampton Inn and Suites on April 10 - April 12, 2015. The hotel rooms seem a little outdated, but the size of the suites and the hotel staff made up for that. The rooms size was great. We have 3 kids, so it was nice to let them spread out a little bit. Good hotel. We... More 

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Marie E, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Yes, Matt, I totally agree. The size of our size are different from most Hampton's. They are very spacious and families tend to enjoy the space. We are actually in the process of preparing for renovations beginning October 2015. You will really enjoy what we have coming. Please come see us again soon. Wishing you safe travels. More 

Columbia, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I usually trust the Hampton brand, but this location was a disappointment. Staff was great, but when you're paying $200/night, you expect to have consistent hot water in the shower and handrails that stay attached to the wall. You also expect that your room will be ready when you check in at 6 p.m....

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Marie E, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thank you for taking the time to complete our review. I am very disappointed that you did not enjoy your stay. Most of our guests really enjoy their stay. It is very uncommon for guests to give us such poor ratings. I have not had any maintenance issues with hot water. I am not sure why you wouldn't have hot... More 

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