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Hampton Inn & Suites Nashville / Airport

#50 of 152 Hotels in Nashville
Certificate of Excellence
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583 Donelson Pike, Nashville, TN 37214
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Hampton Inn & Suites Nashville \/ Airport
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463 Reviews from our TripAdvisor Community

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Guelph, Canada
Level Contributor
150 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stay with the Hilton family all year long and don't mind the occasional remodeling necessary to keep the brand up to the level we are used to. Checking into the Nashville Airport Hampton I was very shocked to find the hotel lobby completely closed off. Of course my room was right next to the construction, I was not greeted... More 

Helpful?
Thank James W
huntsville, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is close to the airport, you can leave your car their for 3 days with no cost and take the shuttle. The staff was awesome, even thought they were limited on the services that they could offer. I'd still stay again.

Review collected in partnership with Hampton

Helpful?
Thank Lonnie L
Jackson, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Management dose not properly track reservations, Rooms were not available when promised. Hotel renovations blocked vending area and an outside exit doors. The meeting room contract was lost by the hotel management and the Hilton Honor points were not credited as per the agreement..

Helpful?
1 Thank John M
Charlottesville, Virginia
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pick another location if you are traveling here. After March 2016 it likely will be fine, but for now it is a mess. Reception is in the former fitness room. Breakfast is in very small area. Rooms are missing things like lamps. No frig or microwave. AAA/AARP rate is a whopping $132/nite. Way too expensive considering lots of other properties... More 

Helpful?
1 Thank sararobinson2015
1 review
5 of 5 stars Reviewed 2 weeks ago

The Southern hospitality more than made up for the remodeling going on. We never noticed any dust. The staff provided excellent service and the room was clean and comfy. Very convenient to restaurants and the air port too..

Review collected in partnership with Hampton

Helpful?
Thank A6673PGkeitht
Marie E, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thank you for taking the time to make this great review for our hotel. We are extremely thankful for your patience with us during our renovations. Glad you appreciated the quality of our service during your stay. We hope to see you again on your next visit to Nashville. More 

Chesapeake, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff was professional and polite during winter snow storm. My travel plans were cancelled multiple times and staff helped me with early check in and late check-out and really helped during winter storm.

Review collected in partnership with Hampton

Helpful?
Thank Kris L
Marie E, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thank you for taking the time to make this wonderful review Kris. We are happy that we were able to get you checked in early during these unexpected conditions. We hope you come back to see us again on your next visit to Nashville. More 

Sparta, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Called from Airport to see if a room was available, they said yes and they came and picked me up after I was stressing because my husband could not get me because of the weather and storm. The staff was so helpful and kind. Everyone went out of their way to make my stay perfect.

Review collected in partnership with Hampton

Helpful?
Thank sherryh467
Marie E, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thank you for taking your time to make this great review Sherry. We are really happy that we were able to give you the perfect stay that you were looking for after these unexpected conditions. We hope you come back to see us on your next visit to Nashville. More 

Bellevue, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Timing is everything, but great service throughout the snowstorm that hit Nashville and constant transportation to/from the airport, despite the hazardous conditions, really helped us travelers. Only bad thing was that the building was under construction, so making due with this and that was less than desirable. I can't wait to see this hotel once construction is complete!

Review collected in partnership with Hampton

Helpful?
Thank Philip E
Marie E, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thank you so much for making this pleasant review Philip. Its good to know that we were able to get you safely to/from the airport during these hazardous conditions. We do everything we can to deliver quality service in any situation. We were honored to have such a great guest at our hotel during the unexpected conditions. We cant wait... More 

Boise, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed at many Hamptons but this one had a pleasant surprise for when I arrived and after work each day. The hotel provides during the week days after 6 pm (3) free drinks per room and complimentary food/snacks provided in the evenings. Nice touch after a long day of work or traveling.

Review collected in partnership with Hampton

Helpful?
Thank Patrick M
Marie E, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thanks for taking your time to make this review Patrick. We are happy to hear that you appreciated our complimentary food and snacks that are provided to all of our Hilton Honor Members. We hope to see you again soon. Safe travels! More 

Fort Worth, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Didn't realize that this property is going through a renovation. Couldn't use the fitness room since it was converted to a makeshift lobby and the breakfast dining area was closed so we all had to squeeze into a small room with only two small circular tables to get our breakfast and eat (line waiting to get in for breakfast). Sink... More 

Review collected in partnership with Hampton

Helpful?
Thank Greg L
Marie E, General Manager at Hampton Inn & Suites Nashville / Airport, responded to this review

Thanks for taking the time to make this review Greg. It states on our website that we are under renovation. We do apologize if you may have missed it. Yes, our front desk has temporarily been moved to the fitness center, do to our lobby area being remodeled. It will be back up and running in less than a month.... More 

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