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All 150 Nashville hotels

Homewood Suites by Hilton Nashville-Airport

3.0 of 5 Hotel   |   2640 Elm Hill Pike, Nashville, TN 37214
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Ranked #26 of 150 hotels in Nashville
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed April 27, 2013
Reba R Osgood, United States
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301 people have reviewed this hotel

Traveler rating
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    17
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104
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Homewood Suites by Hilton Nashville-Airport
See the most recent reviews
Osgood, United States
1 review
4 of 5 stars Reviewed April 27, 2013

We stayed for one night as we were heading to the airport the next morning. We were pleasantly suprised with how wonderful our whole experience with Homewood Suites. The hotel was very nice, clean, and the beds were comfortable. The staff was VERY helpful! We had all kinds of questions in regards to directions to the airport and every single... More

Review collected in partnership with Homewood Suites by Hilton

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Epworth, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 23, 2013

The hotel is very nice and the front desk clerk Catherine was so helpful but that's about the only positive thing I can say about it. The management is so rude!!!! Teresa is rude and a racist. The front desk clerk Del Marie was very rude and acting like me asking a couple questions was an inconvenience to her. She... More

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Josh G, General Manager at Homewood Suites by Hilton Nashville-Airport, responded to this review

I appreciate your review of your recent experience at our hotel. I truly regret that you had a disappointing experience with our Manager being rude towards you. This is totally unacceptable and I can assure you that I have personally spoken to our staff regarding your comments. Exceptional guest service is the foundation of our brand promise and your feedback... More

Boston, MA
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 20, 2013

During my recent stay at this hotel, I was greeted by Del Marie. The best way to describe her interactions with myself and other guests were curt ( borderline rude). She was verbally saying the right things but her body language, rolling of eyes etc., showed that asking too many questions was an inconvenience to her. When I first entered... More

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Josh G, General Manager at Homewood Suites by Hilton Nashville-Airport, responded to this review

First of all, thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I am so sorry that our staff was not more attentive towards you. I apologize if you found that our staff did not provide you with the level... More

Mesa, AZ, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 18, 2013

I refer to stay in Hilton hotels for their quality. I stayed in a King suite, It was very comfortable for myself and my 2 kids to relax at night. If I could change anything it would be the complimentary breakfast. It was ok, nothing outstanding.

Review collected in partnership with Homewood Suites by Hilton

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Josh G, General Manager at Homewood Suites by Hilton Nashville-Airport, responded to this review

Thank you for taking the time to share your feedback. I am glad you and your children found the suite to be relaxing and comfortable. We are currently working to upgrade both our Breakfast and Dinner menus with a variety of new items. I hope you will come back and visit soon so you can let us know what you... More

Omaha, Nebraska
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 16, 2013

Have had such good experiences with Homewood that this was a let down. Issues like odd room smell, cracked granite, noisy ventilation, and general worn appearance detracted from some of the usual amenities of this hotel line. Perhaps got a "bad room" - hard to know.

Review collected in partnership with Homewood Suites by Hilton

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Josh G, General Manager at Homewood Suites by Hilton Nashville-Airport, responded to this review

I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action. I would very much like the opportunity... More

Biggleswade, United Kingdom
Top Contributor
132 reviews 132 reviews
54 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 10, 2013

Stayed for 3 nights during the week in mid March. We arrived in the early afternoon and our suite was ready - we had checked-in on line the day before and chosen our room location, we had a 2dbl 1 bedroom suite on the 4th floor which was very clean fully stocked kitchenette and excellent bathroom. It was very comfortable... More

Was this review helpful? Yes 1
Josh G, General Manager at Homewood Suites by Hilton Nashville-Airport, responded to this review

Thank you for taking the time to share your feeback. I am happy to hear you enjoyed our hotel and got to take advantage of our great amenities like the complimentary hot breakfasts and shuttle to the Grand Ole Opry. We hope to see you again soon! More

Nashville, Tennessee, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 9, 2013

We stayed on a Saturday night to catch a flight early the next morning. The location is very convenient to the airport. The front desk clerk was helpful and friendly. The room was clean and recently renovated. There is a full kitchen and a decent sized bathroom. The bed comforter was nasty, but fortunately there was a clean spare blanket... More

Was this review helpful? Yes 1
Josh G, General Manager at Homewood Suites by Hilton Nashville-Airport, responded to this review

I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action. I would very much like the opportunity... More

Baltimore, Maryland
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 7, 2013

We have stayed here three times now on family trips. And we'll stay there again. It's well maintained. The staff has always been friendly and courteous. It is a very good value for the money for our family.

Was this review helpful? Yes 1
Josh G, General Manager at Homewood Suites by Hilton Nashville-Airport, responded to this review

Thank you for taking the time to share your positive experience. I am glad to hear you and your family consistently find our hotel to be a good value with great service. We look forward to seeing you again soon! More

Evansville, Indiana
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 7, 2013 via mobile

Always enjoy staying at this property. Excellent customer service with a great value. Can't beat the hot dinner and free drinks each evening. The park, stay, and fly option is wonderful and makes business travel easy.

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Josh G, General Manager at Homewood Suites by Hilton Nashville-Airport, responded to this review

Thank you for taking the time to share your positive feedback regarding your recent stay. I agree that the Park & Fly is a great value. We look forward to seeing you again the next time you fly out of Nashville International. More

1 review
5 of 5 stars Reviewed April 5, 2013

First time ever at a Homewood Suites, I will stay at a Homewood Suites again. Loved the breakfast, would like to have at least til 10 am, but the food was good. The evening managers dinner was wonderful. We stayed Sun. through Tuesday, so we only got it Monday night, but loved it. The room was clean and very spacious!!... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Josh G, General Manager at Homewood Suites by Hilton Nashville-Airport, responded to this review

Thank you very much for taking the time to share your positive feedback. I am glad to hear you enjoyed the Quality and Value of our hotel. I also enjoy the Complimentary Hot Breakfasts and Evening Welcome Home Receptions when I travel to other Homewood Suites. We look forward to seeing you again soon. More

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Additional Information about Homewood Suites by Hilton Nashville-Airport

Also Known As:
Homewood Suites By Hilton-Nashville Airport Hotel Nashville
Homewood Suites By Hilton-Nashville Airport Hotel
Homewood Suites Nashville Airport
Homewood Suites Nashville
Hilton Nashville
Homewood Nashville
Nashville Homewood
Nashville Homewood Suites
Nashville Hilton
Address: 2640 Elm Hill Pike, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in Nashville
#19 Business Hotel in Nashville
#29 Family Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Nashville-Airport 3*
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