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Nashville Airport Inn & Suites

2425 Atrium Way, Nashville, TN 37214 (Formerly Ramada Inn & Suites Airport North near Opryland)
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Nashville Airport Inn & Suites
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119 Reviews from our TripAdvisor Community

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Traveler rating
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    21
    14
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    60
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11
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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    (11)
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Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW

My boyfriend and I vacationed in Nashville for 6 nights. We wanted a decently priced hotel, somewhat close to downtown. I booked this hotel and read countless reviews before our stay. I'll be honest, I was quite nervous to see what we were getting ourselves in to. Once we arrived, I realized many of the reviews I read must have... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

With 5 of us in the family, we booked a suite. One of the bedrooms had an AC, but the other one didn't. The middle one had an AC that was leaky. The bedroom that had the AC had a non working TV, but the other bedroom did not. We were there only 35 minutes and requested a refund. They... More 

Was this review helpful? Yes 2
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You can't go wrong with an $88 stay with full kitchen, two fulls and a pullout. The building is old, but has good character and not far from downtown Nashville. Uber was about a $10 trip! The front desk were very polite and had great advice on where to eat! I loved the sassy grandma prepping breakfast :)

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

Thanks so much for giving us such a lovely review, I shall let my buffet lady know that you care. She is a wonderful lady, being with us over 15 years now. I'm glad you found our prices to be of great value.. actually now that fan fare is over our prices have come down to a low $59 rate... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First of all let me say this hotel is so deceiving on their website! NASTY NASTY NASTY. Do they even have housekeepers? The condition of the room says NOT. So our flight was cancelled and we booked a king suite for $89 but when I called to confirm, Sharon (rudest front desk person I've ever dealt with) stated "I don't... More 

Was this review helpful? Yes 2
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

I do believe it is a little unfair to broadcast my staff Sharon in this fashion.. She is not a rude woman.. she is one of the kindest people I know, she is still relatively new, so being new, we all have to learn more.. It really upsets me to read this review.. and I would be grateful if you... More 

Milwaukee, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I had a trip to Nashville to play in a men's hockey tournament and stayed here for my trip last September. It was the a most affordable hotel for what I was looking for and I enjoyed my stay here. I liked the staff as they were courteous and the rooms were well taken care of. The bed was a... More 

Was this review helpful? Yes 1
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

Dear Michael, Thank you so very much for your wonderful review about our Hotel, I am so glad you brought to my attention the Key Card issue.. Today, I have looked into possibly changing the whole key card system, upgrading to a newer version of key machines as I have had some reports about key issues before, and would like... More 

Knoxville, Tennessee
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago

This place is disgusting! I had no idea what this place looked like only to find it in terrible shape when I arrived their to meet my friend. The hotel is old, and in dire need of updating, reeked of cigarette smoke and other terrible odors. Once I saw the room we were given, I had to leave the door... More 

Was this review helpful? Yes 1
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

My sincere apologies, I would be more then happy to refund you, please call my extension on #353 More 

Illinois City, Illinois
1 review
2 of 5 stars Reviewed May 26, 2015

The hotel is outdated but our room was dirty, carpet needed to be vacuumed. No towel bar in bathroom, dirty around sink area. Night stands were dirty, one had what looked like spilled soda on it. Coffee pot still had used coffee packet inside.

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

I thank you for reviewing us and giving us your important feedback. I am please to share all week last week and this week, we have a large team of carpet cleaners individually cleaning, every room in our Hotel, I'm also please to share I have met with Housekeeping and maintenance to install inspect and install all towel hand rails... More 

1 review
4 of 5 stars Reviewed May 20, 2015 via mobile

I stayed here this past weekend in a king suite. The staff member who checked me in was very nice and made me laugh. Once arriving to my room, it was decent. Couldn't complain much for what I paid. It was decent, not the Four Seasons but I would definitely stay again.

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

Thank you happy traveler for your lovely review, It's so refreshing to answer positive reviews, more so, then negative ones. I'm so glad our staff made you laugh and feel happiness inside. We have a great team behind the front desk.. I'm so proud of all of them and I could ask for any better. I must admit, there are... More 

1 review
2 of 5 stars Reviewed May 17, 2015

When we arrived a check in everything was wonderful. The area had adequate lighting so we assumed everything was great. This before we woke up to a spider in the bed with us not to mention the shower knob did not work. So the front desk moved us to another room at 11:45pm, the room was slight larger then we... More 

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

I'm ever so sorry you had to move three times.. this is not acceptable and I would glad give you a discount for your inconvenience.. please contact me on ext 353 Trisha Breeden Director of Sales More 

Lewisburg, Tennessee
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 2, 2015

Yes this hotel is very dated but it is clean and appears well maintained. The very best thing about it is Trish at the front desk! She was so pleasant and helpful. We will only be here a few hours before we catch a flight but we will return next time we fly out of Nashville. Again Thank You Trish!!

Was this review helpful? Yes 1
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

Millie, Thank you so much for reviewing me and the hotel.. oh gosh, you have me blushing right now.. What a super nice thing to share.. It's so important to go over and above for every guest and I'm glad I wowed you in this fashion. It would be indeed a great pleasure to have you return soon to stay... More 

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