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Nashville Airport Inn & Suites

2.0 of 5 2425 Atrium Way, Nashville, TN 37214 (Formerly Ramada Inn & Suites Airport North near Opryland)
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Nashville Airport Inn & Suites
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94 reviews from our community

Traveler rating
    11
    15
    12
    9
    47
See reviews for
21
13
9
8
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Cleveland, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is the worst. Wall paper peeling off. Other guests are able to use their key and walk in your room and absolutely no hot water!!! Hair stuck on the wall and floors dirty. Spend a little more and stay somewhere else.

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

My apologies for the key incident, it would be my presumption, that maybe one of my front desk staff, possibly made a error of the key machine. but there is no excuse for that or for the hot water incident, we have installed a brand new boiler in our hotel, so that issue of water should not happen again.. My... More 

Jersey City, New Jersey
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Hotel clerk was ..well let's just say not helpful 😕 the room was absolutely horrifying! To start the front door was about 2-3 inches too small for the frame.. Rugs nd walls were stained and filthy. There was some kind of icky substance all the stove. And the mold in the shower was all over the walls and the floor... More 

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

I am deeply sorry to here, you had a bad experience with our front desk staff, I have had a meeting this morning with all the Customer Service staff who work behind the front desk. I have implemented a mandatory staff training meeting, educating and training them on Guest Services, for this coming Wednesday because of this review I have... More 

Kingsport, Tennessee
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 31, 2014

My son and myself drove down for the Music City Bowl. Had a great time and enjoyed our stay at the Airport Inn . Great location just outside the city and just a few miles from LP field and down town attractions. The Suite, especially for the price $59.00 on Priceline exceeded expectation. It was more like a small apt... More 

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

Thank you so very much for your warm and sincere review on Trip Advisor, it is great that you have a great time in Nashville and that you felt our suites to be "very clean and comfortable." Along with our most reasonable rates.. I can see by your review that you booked your reservation early in advance on line.. before... More 

1 review
1 of 5 stars Reviewed December 30, 2014

Hi, I felt it necessary to share my experience as I had no idea what I was getting myself into. I booked this "hotel" through Orbitz thinking that I was getting a deal but not realizing I was getting a crap shoot. When I showed up to the "hotel" I was greeted by locked doors and a random man (looked... More 

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

My Goodness, a lot of what your saying is sounding somewhat strange to me.. Are you sure you have the right hotel? When you say... and I quote, "When I showed up to the "hotel" I was greeted by locked doors and a random man (looked like a patron) telling to hold on. Once hand gestured to enter the "hotel"... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 29, 2014

We reserved a two bedroom suite. There was mold all throughout both bathrooms. The furniture was torn and/or dirty. The sofa, sleeper had gum and cigarettes in it. There was a tampon under the bathroom sink. The room also had a terrible odor. We were shown another room and it was just as bad. Fortunately they did refund our money... More 

Was this review helpful? Yes 1
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

I am not quiet sure, where you took this picture, but it was certainly not our hotel.. we have green carpet, not pink More 

Minnesota
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 4, 2014

Yes the rates at this hotel are cheap & the front desk staff is friendly that's the positive. upon check-in we were given a room which upon we found was already occupied. Next room was filthy. The sheets were covered in hair. The pullout couch (does not pullout completely) was so disgusting I won't let me dog sleep on it.... More 

Was this review helpful? Yes 2
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

Thank you for reviewing us and complimenting on our friendly staff, and low cost of our rates. I would like to have you call me with regards to this unknown fee that was charged to your account, my apologies I have being out of the country for the last 10 days, so I would like to investigate this further. Please... More 

wilfromgrandrapids
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 3, 2014

Wait!? Why did I give this dirty motel a 4 star review!? I must be insane! No, it deserves a 4 star review; not because I thought it was a 4 star motel, because it's not, but because it was great for the money. For being so close to downtown Nashville, the rates are very reasonable! They also have good... More 

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

Thank you for enjoying our Belgium Waffles, our breakfast lady enjoys to personally make them for all who ask. Thanks also for complimenting us on our valuable prices for our hotel.. indeed is is hard to get spacious hotel suite in Nashville for such low, consistent costs, such as our.. We are always grateful to all our guests who give... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 18, 2014

The staff at this hotel were nice and helpful. But the rooms were run down and filthy. We had to ask for a different room because there was a leak in the bathroom and the shower hardly had any pressure at all. The shower in our 'new' room alternated from scorching hot to freezing cold. We never asked for a... More 

Was this review helpful? Yes 2
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

Thank you for reviewing us and complimenting on our the friendliness and helpfulness of our staff. I read by your review that you had a room move, with he winter approaching, I actually had my plumbers come out and fix the issue of the hot water.. it was remarked to me by maintenance that there was a slight issue with... More 

Wakefield, Massachusetts
1 review
5 of 5 stars Reviewed November 12, 2014

It's not the Ritz Carlton but you can't beat the friendly service and accommodations for the price. The manager is very friendly eager to please. It is very close to the airport and easy access to downtown.

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

Thank you for your kind review, Yes, you are right, when it comes to value of price in Nashville we are most certainly one hotel that gives consistently value in price, with lots of dollar saved, or as you perfectly said it.. "BEST DEAL IN NASHVILLE" We are proud of the fact that we have such large spacious suites, and... More 

Dunkirk, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 7, 2014

The lobby and breakfast area were very nice. On the way to the room there was dog doo-doo at the bottom of the stairs. The room............YUK! The filthiest place I have ever stayed. Sticky food on the counter (I cleaned it), mold on shower head and in shower, huge cobweb balls hanging, the blankets hadn't probably been washed in years!... More 

Was this review helpful? Yes 1
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review

Could you please contact the Hotel direct I would like to speak with you personally via phone.. my extension is #353 More 

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Additional Information about Nashville Airport Inn & Suites

Address: 2425 Atrium Way, Nashville, TN 37214 (Formerly Ramada Inn & Suites Airport North near Opryland)
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Nashville Airport Inn & Suites 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Ramada Inn & Suites Opryland South Airport North Hotel Nashville
Ramada Inn And Suites Opryland South Airport North
Ramada Inn Nashville
Ramada Hotel Nashville
Ramada Nashville

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