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Gaylord Opryland Resort & Convention Center

4.0 of 5 2800 Opryland Drive, Nashville, TN 37214
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Gaylord Opryland Resort & Convention Center
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Gaylord Opryland Resort & Convention Center
Gaylord Opryland Resort & Convention Center
Gaylord Opryland Resort & Convention Center
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5,261 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
45 reviews 45 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stay at this resort every other year for a convention in February. The rooms are always nice (but small) and the inside of the resort is clean and beautiful...waterfalls, large trees, "river", etc. Unfortunately they never seem to have enough staff to handle the large volumes of guests; check in is always extremely slow. During our stay, when we... More 

Was this review helpful? Yes
Detroit, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed yesterday NEW

If I had my way, I would never use this facility again. I am an Executive Assistant and make complex travel arrangements weekly. My request was simple...have the company pay for three rooms for three of our employees. I faxed a credit card authorization. I contacted them MULTIPLE TIMES both by fax and phone calls. Two conversations I had with... More 

Was this review helpful? Yes 2
Syracuse, New York, United States
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

room was perfect, service was perfect, and most of all the atmosphere was unbelievable!! HUGE several indoor waterfalls, 18 restaurants, indoor and outdoor pools, plants, trees everywhere! all under cover one of the largest non casino hotels anywhere!!! would defintely go back!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Flott hotel men håpløst frokostopplegg Great hotel but awful breakfast system Waiting 45 minutes for a table is stupid I shall never return ho this hotel Hotel itself magnificient and not too crowded They sure need to improve their breakfast system

Was this review helpful? Yes 2
GaylordOpryland, Guest Relations Manager at Gaylord Opryland Resort & Convention Center, responded to this review

Thank you for your feedback. We know you have many options when booking your accommodations in Tennessee, which is why we sincerely appreciate you choosing Gaylord Opryland. We’re sorry our breakfast dining options did not live up to your expectations. The Conservatory Cafe provides an on-the-go bistro option. Thank you again for being our guest. More 

Louisville, Kentucky
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed this past weekend and pretty much everything about this hotel is great: front desk staff, bellmen and housekeeping and overall atmosphere. One mishap throughout our stay was the valet service. I waited for over 25 min for my car multiple times. Also, it was raining and the valet attendant gave me my car back with a drenched front seat.... More 

Was this review helpful? Yes 8
GaylordOpryland, Guest Relations Manager at Gaylord Opryland Resort & Convention Center, responded to this review

Thank you for sharing feedback from your recent stay. Please accept our apologies for the service you experienced from the valet and allow us to thank you for your stay with us. At Gaylord Opryland we pride ourselves on being a hotel dedicated to flawless customer service, and it’s clear we did not provide this for you. Our leadership team... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Opryland for a little weekend getaway for me and my honey. The facility was amazing and had beautiful scenery. Everything you could possibly need was all under one roof. Our only issue was the price of the restaurants, there wasn't really anything cheap, which is usually what I look for. Beautiful place.

Was this review helpful? Yes 3
GaylordOpryland, Guest Relations Manager at Gaylord Opryland Resort & Convention Center, responded to this review

Thank you for choosing to stay with us for your weekend getaway. We're thrilled you had a memorable experience, and we hope to welcome you back for your next getaway or just because! More 

Ft. Worth, TX
Top Contributor
422 reviews 422 reviews
88 hotel reviews
235 helpful votes 235 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I am in a Atrium Room with a balcony. This room is so tired looking and in bad need of updating. I noticed when I arrived at the hotel that it has lost a lot of its luster. It is certainly not as polished as it once was. I know this an old hotel that is way past it's former... More 

Was this review helpful? Yes 7
GaylordOpryland, Guest Relations Manager at Gaylord Opryland Resort & Convention Center, responded to this review

Thank you for sharing feedback from your recent stay. Please accept our apologies for the service you experienced from the desk agent upon arrival and allow us to thank you for your stay with us. At Gaylord Opryland we pride ourselves on being a hotel dedicated to flawless customer service, and it’s clear we did not provide this for you.... More 

Evanston, IL
Top Contributor
68 reviews 68 reviews
50 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Accompanied my husband to a conference being held at this resort. We had a standard room and it was comfortable and on par with a regular Marriott or Hilton hotel room. There are rooms that have balconies that overlook the atrium that I'm sure would be nicer - at least in having the balcony, but of course they are over... More 

Was this review helpful? Yes 4
GaylordOpryland, Guest Relations Manager at Gaylord Opryland Resort & Convention Center, responded to this review

Thanks so much for taking time to share your recent experience. We are so glad to hear you enjoyed shopping and dining in our on-property outlets and that our staff provided excellent service during your extended stay. And, we hope our 72-degree temperatures indoors provided some relief as you were "iced" in for a few days! We hope to welcome... More 

Wilmington, NC
Top Contributor
93 reviews 93 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the Opryland Resort while attending a convention. There is almost everything you need under one large roof. Beautiful gardens, restaurants, rooms and shops. My flight was canceled 2 days in a row due to extreme cold weather and I was thankful to be in a place where I could get out and walk as well as dine... More 

Was this review helpful? Yes 1
GaylordOpryland, Guest Relations Manager at Gaylord Opryland Resort & Convention Center, responded to this review

Thanks for taking time to share your recent stay with us. We're thrilled to hear that you enjoyed our indoor gardens and on-property shops and restaurants and are disappointed that the heat in your room did not adjust the way you would have liked. We hope to have the opportunity to welcome you back on your next business or leisure... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Always beautiful! Great for a weekend getaway. Plenty of things to do at the resort, plenty of places to eat, things to see, and Opry Mills Mall is just a short walk away. This is one of my family's favorite places to go. The lights and activities during the Christmas holidays are a "must see".

Was this review helpful? Yes 1
GaylordOpryland, Guest Relations Manager at Gaylord Opryland Resort & Convention Center, responded to this review

Thanks so much for staying with us and for your loyalty to Gaylord Opryland. It's wonderful to hear that your family continues to have memorable experiences, dining and shopping in our outlets. Christmas is one of our favorite times of the year, and we're so glad you enjoy all of the lights and decorations as much as we do! We... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(51)
  • Parking lot(28)
  • Room service(24)
  • Old HIckory(21)
  • Boat ride(14)
  • Great time(8)
  • Grand Ole Opry(6)
  • Opry Mills mall(5)
  • Indoor pool(5)
  • Beautiful hotel(3)

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214
Location: United States > Tennessee > Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
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Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#3 Spa Hotel in Nashville
#12 Luxury Hotel in Nashville
#36 Family Hotel in Nashville
#36 Business Hotel in Nashville

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