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Silverwater Resort

Certificate of Excellence
17 Potters Hill Road, San Remo, Victoria 3925, Australia
Hotel amenities
Silverwater Resort
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Ranked #2 of 3 Hotels in San Remo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Donna L Melbourne, Australia
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503 reviews from our community

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237
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed today NEW

This was a great place to stay, we really enjoyed our short time there. We would have liked to stay another day to be able to make use of the indoor heated pool and spa. We stayed in a one bedroom apartment which was very spacious, extremely well set out and set up with everything you would need, including a... More 

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 2 days ago NEW

We booked a 3 bedroom apartment which was excellent, clean and fully equipped for our needs. Handy location to everything. Only 5-10 mins to Phillip Island attractions. Great views looking over the Bay. Staff will convert beds to singles when requested. Great baloney attached to Apartment. Great deal on Our Deal - voucher made stay more affordable.

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Melbourne, Australia
Top Contributor
72 reviews 72 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A very good place to be based for exploring Philip Island and along the coast to Inverloch and Wonthaggi. Apartment was well equipped and very comfortable. Great views from our one-bedroomed Unit 107. For a slightly disabled person the stairs and lack of grab rails in the shower were problematical. Breakfasts were fantastic! Dinner delicious but expensive.

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at Silverwater for 3 nights, 4 days. Great place for families, and good base for Phillip Island adventures. We stayed in a two bedroom apt, and had the pre purchased buffet breakfast while we were there. We booked via a Groupon deal, very good value. Probably wouldn't stay if paying full price, don't think it quite meets... More 

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We won the stay through a Diabetes fundraising event and it was a very relaxing 4 days. The service from the time we arrived was fantastic. There is plenty to do there if you have kids, a games room, two pools, playground and jumping pillows. Breakfast was included and it was fantastic, again plenty of variety. This was the only... More 

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Greater Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I usually go to Silverwater about 3 or 4 times per year and have never had a bad accomodation experience. The apartments are comfortable and well appointed with modern furnishings and equipped with all your holiday needs, pool towels, washer/dryer & BBQ. There is a full kitchen and full size fridge with dishwasher. It is well appointed enough that you... More 

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Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I saw Silverwater Resort on Wotif and thought that looks great has a kids club so I emailed the resort for a list on what the kidsclub put on for the kids. The next day no reply to my email so i gave them a call, 10 min on hold for them to take my email and say they would... More 

Was this review helpful? Yes 8
Cairns
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Firstly, I don't care to pay if it's good. Arrived - reception was lovely on checkin. After driving to the carpark for the 3 Bedroom we booked, we dragged our bags down about 30 steps to a 2 storey birdnest....oh the joy with 3 kids, no mention of this. Opened the door, decided to leave our shoes on as the... More 

Was this review helpful? Yes 10
Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

excellent rooms and a high class resort. Very good service and restaurant facilities. Very child friendly and caters for all ages. Paid a high rate due to Easter [to be expected] but for that value, shouldn't have had to clean your own room on departure [ie not for the rate they were charging]. Aside from the later, couldn't fault the... More 

Was this review helpful? Yes 2
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback regarding your recent stay. I was pleased to read that you enjoyed your stay, the fantastic views and the many facilities on offer at the resort. I was sorry to hear that the television required replacement during your stay. I look forward to welcoming you back to Silverwater Resort... More 

Norwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We travel extensively throughout the world and recently returned from a 6 week trip to Malaysia, Bali, New Zealand and Australia, travelling with my mother-in-law. We chose Silverwater Resort as it looked the best of a poor bunch of places to stay whilst visiting relatives on Philip Island. The general set-up of the resort is nice but BEWARE. If you... More 

Was this review helpful? Yes 3
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback regarding your recent stay. As you can appreciate the model of a full service five star city hotel is not the same as a rural self-contained resort. Daily housekeeping is available and can be arranged, this does incur a fee. Once again thank you for your feedback. Kind regards... More 

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