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Silverwater Resort

17 Potters Hill Road, San Remo, Victoria 3925, Australia
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Silverwater Resort
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Ranked #2 of 3 Hotels in San Remo
A recent review
4 of 5 stars reviewed yesterday
imcm2015 Melbourne
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553 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Just finished a weekend away for our wedding anniversary. Had a great weekend explored the island. Found great places to eat in cowes. Stayed in one bedroom unit. Unit was nice but need some attention eg paint on skirting paint needed near bath where it had been patched lamp needed to be replaced was broken no wooden spoon in draw... More 

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common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I used a Cudo deal for a 2 bedroom apartment for 3 nights and got the 2 for 1 breakfast deal. Although the apartment seemed to have a bit of wear and tear overall it was nice and comfortable. The resort had all the amenities that you need for a holiday and it's only a 5 minute drive and you're... More 

Was this review helpful? Yes 1
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback regarding your recent visit. I was pleased to read that enjoyed your stay and enjoyed the many facilities on offer at the resort. From time to time we have great deals in market so please keep an eye out for the next one. Once again thank you for your... More 

Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at Silverwater in a 2 bedroom apartment over the June long weekend. The apartment was quiet, well equipped and clean, with spectacular views over the bay. The resort facilities would suit anyone. Outdoor play areas are great, and there is and indoor pool plus an outdoor pool. Free wifi were cable TV was a bonus. I would definitely... More 

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Ballarat, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We purchased a deal on Scoopon and it was so cheap we weren't expecting too much BUT boy were we surprised. From check in to check out our visit was 5 star. The staff were exceptional (and I am very particular about customer service), the apartment and amenities were fabulous (so much so we are looking into purchasing an apartment),... More 

Was this review helpful? Yes 1
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback regarding your recent visit. I was pleased to read that enjoyed your stay and had the opportunity to enjoy the Scoopon deal. I will be sure to pass on your feedback to our teams. Once again thank you for your review and we look forward to welcoming you back... More 

Skye
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed here in April and really enjoyed our stay. Loved the view from our 2 bedroom apartment and balcony. We really enjoyed coffees, snacks and juices sitting outside the restaurant or if cold in front of the fire heater. Wi-fi was a bit of a challenge but a lovely cleaning lady helped figure it out. We had a few... More 

Was this review helpful? Yes
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback regarding your recent visit. I was pleased to read that enjoyed your stay and the many facilities on offer, the restaurant has great coffee that can be enjoyed inside by the fire or takeaway. I was also happy to read that one of our friendly staff was able to... More 

Melbourne, Australia
Level Contributor
55 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed with three friends in two, two bedroom apartments for two nights. The resort is just off Phillip Island and about twenty minutes drive from the Penguin Parade. The resort facilities are generally very good and we all enjoyed our stay. The resort is spacious, includes a restaurant, bar, tennis courts, pool room, two pools and a children's playground.... More 

Was this review helpful? Yes
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback regarding your recent visit. I was pleased to read that enjoyed your stay and the many facilities on offer, the indoor heated pool and tennis courts under lights are fantastic. Guest satisfaction is paramount at Silverwater, all feedback is communicated to our teams so we can regularly review our... More 

Melbourne, Australia
5 of 5 stars Reviewed 1 week ago

Stayed here with my young family in June. Absolutely loved it. Clean rooms. Excellent amenities. Had everything my 4yo needed and was very accomodating for my 6 mth old. Restaurant food is the quality of a great stand alone restaurant, so we were very surprised. We will be back before this year is out.

Was this review helpful? Yes
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback regarding your recent visit. I was pleased to read that enjoyed your apartment and the many facilities on offer at the resort. Silverwater is a great place for families, couples and corporate guests, I agree the food and beverage offering is the best in region. We look forward to... More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is the third time we have stayed here and we had a three bedroom apartment. The space of the apartment and the facilities are great but the cleaning of the bathrooms not that crash hot. I also called twice to confirm the bedding arrangements and they still didn't set the beds up correctly. I booked online for 2 adults... More 

Was this review helpful? Yes
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback regarding your recent visit. I was pleased to read that enjoyed your apartment and the facilities at the resort, I was sorry to read that your apartment had some cleaning and bed configuration issues. I will be sure to pass on your feedback to our housekeeping and front office... More 

Greater Melbourne, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well appointed, modern units (we had a 3 bedroom apartment 119) with good views of Phillip Island. Although the unit needed some maintenance and the bathroom needed better attention to cleaning, overall we were very pleased with the accommodation. The children loved the park and particularly the swimming pool, the bar and restaurant was a pleasure to visit. I would... More 

Was this review helpful? Yes
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback regarding your recent visit. I was pleased to read that enjoyed your stay and had the opportunity to enjoy the many facilities on offer. I will be sure to pass on your feedback to our housekeeping team for review. We look forward to welcoming you back to Silverwater Resort... More 

Beechworth, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently booked a 3 night 2 bedroom stay at Silverwater Resort. We booked this stay through Groupon. We were required to pay Groupon at time of booking and were quoted a discount rate of $80 per night. Unfortunately we did not read the fine print and later discovered an $80 per night surcharge for weekends and school holidays making... More 

Was this review helpful? Yes
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback regarding your recent visit. I was pleased to read that enjoyed your stay and took advantage of the Groupon deal in market. Surcharges may apply depending on the day booked, all additional charges are outlined in the terms and conditions of the deal. We look forward to welcoming you... More 

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