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3.5 of 5 Hotel   |   46 Hesse Street, Queenscliff, Victoria 3225, Australia
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Vue Grand
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Ranked #1 of 2 Hotels in Queenscliff
A recent review
5 of 5 stars reviewed 1 week ago
LeeJuly1957 Ballarat, Australia
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145 reviews from our community

Traveler rating
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11
97
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ballarat, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

If you want a modern glitzy resort, then look for one. If you are looking for a grand old (>130 years) hotel with the appropriate patina of age (not "tired"), faithfully maintained and clean,with excellent facilities, friendly, helpful staff and wonderful location, then this is for you. The breakfast is excellent. Don't expect a lift (you are told this in... More 

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Vue G, General Manager at Vue Grand, responded to this review

Glad to hear that we meet your expectations against other travel you have done around the globe! Thanks for your lovely feedback and we wish you safe and happy travels. More 

warrnambool
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for one night. The building is beautiful with a lot of history. Great sunset bar on the roof top, that's a must. The room we had was a little tired looking and the cleaning wasn't up to scratch. For what we got I don't think it was worth the money.

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Vue G, General Manager at Vue Grand, responded to this review

Thanks for your feedback. Glad you enjoyed your visit to our historical building and enjoyed the modern touches such as our roof top bar. Its disappointing to hear that you thought the room was not up to scratch. If you do recall, I would be keen to hear which room you stayed in. Don't hesitate to contact me on conniet@vuegrand.com.au... More 

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A group of 4 of us went to the Vue Grand for lunch yesterday, Sunday 11th Jan, '15. Setting good, waiters great, but not allowed to settle in with out being asked in quick succession were we ready to order, the answer being "no". After having some drinks and a good yarn, we were ready. Ordered some starters as well... More 

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room was superficially nice- modern and stylish. The hotel is lovely- I like the vintage era. There is no lift and no offer of assistance with bags. My query was met with a -"that's why you brought him". I loved the double shower and the bath in the room. There are some issues. If you want a nap in... More 

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Vue G, General Manager at Vue Grand, responded to this review

The room was superficially nice- modern and stylish. The hotel is lovely- I like the vintage era. There is no lift and no offer of assistance with bags. My query was met with a -"that's why you brought him". I loved the double shower and the bath in the room. There are some issues. If you want a nap in... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A wonderful old hotel with lovely atmosphere, great staff and good service. The rooms are tired and the whole place needs some work. Do not stay in room 5 as it is next to the service area and is very noisy. Water pressure in the showers is hopeless. Breakfast a bit average.

Was this review helpful? Yes 1
Vue G, General Manager at Vue Grand, responded to this review

Happy to hear you enjoyed the hotels atmosphere, staff and service. Not happy to hear the water pressure or noise was an issue for you. At this busy time of year we are full almost every night and many people are celebrating with us. We have alerted staff though to be a little bit more mindful of the noise they... More 

Hong Kong, China
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked 2 traditional rooms, and one family room during our one-night stay in Queenscliff after the Christmas. We were traveling from Port Campbell, and wanted to take the Searoad ferry to Mornington Peninsula the next day. It's a beautiful hotel, with a lot of character. Stepping into the main entrance already gave us the charm of yesteryear. Going up... More 

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Vue G, General Manager at Vue Grand, responded to this review

Thanks for visiting Queenscliff and staying with us before your trip across the bay. We are lucky to work and stay in a hotel of such history and character, we are glad you enjoyed that experience. We will take a look at the sofa bed to make sure it's operating properly. Regards . More 

Grovedale, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently my wife and I had a one night stay in the Beautiful Vue Grand in Queenscliff with dinner in the five star dining room and of course beakfast the next morning. What and outstanding restaurant, the food was amazing along with staff they even explained how the food was cooked and what was in each sauce etc. The room... More 

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Vue G, General Manager at Vue Grand, responded to this review

Wow, thanks for your 5 star rating on your stay and your experience in our restaurant. We especially appreciate the feedback about the staff and their attention to detail. We will be sure to pass this on. We do get a lot of feedback about the king size beds being comfy, so glad you had a good sleep. We are... More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Vue Grand for one night for a party. Unfortunately our room was on the ground floor and we could hear everything going on in the foyer and entrance. Our room was tired with plaster missing from the bathroom wall, a hole in the carpet and dust on the walls above the bar fridge that has obviously... More 

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Vue G, General Manager at Vue Grand, responded to this review

Thank you for taking to time to share your feedback. We are glad you enjoyed the comfy bed and breakfast. I would love if you could get in touch with me so I can be aware of which room you are talking about. I would like to rectify the room issues immediately. Please feel free to email me on conniet@vuegrand.com.au... More 

dubai
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We stayed one night as we wanted to see Queenscliffe and Geelong. The hotel calls itself a Heritage property, but in reality is just old and tired, The rooms are dingy, as are the common areas and the overall impression is one of neglect. We arrived on a Monday and at 18.00 the reception closed and none of the bars... More 

Was this review helpful? Yes 1
Vue G, General Manager at Vue Grand, responded to this review

It's a great shame that you had such a perception of the hotel. We would love to show you that this is not a common occurrence. We note that you live overseas, otherwise I would be happy to invite you to come stay with us again so that you may experience the hotel as most others do. The timing of... More 

Sydney
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2014

This is a beautiful old building, with an interesting history. I liked the old photos showing this on the stairs. Our room was a balcony room - with access to our own section of the wide front verandah overlooking the main street. I liked the décor, which was compatible with the age & style of the building. Comfortable bed &... More 

Was this review helpful? Yes
Vue G, General Manager at Vue Grand, responded to this review

Thanks for appreciating the grand history this building has to offer. Queenscliff is that sort of town that offers the history and the modern activities. We love our 6 Balcony rooms. Be sure to ask for one next time you come. We were also glad that you were able to come celebrate someone's wedding. Its so easy to hold a... More 

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Additional Information about Vue Grand

Address: 46 Hesse Street, Queenscliff, Victoria 3225, Australia
Location: Australia > Victoria > Queenscliff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Vue Grand 3.5*
Number of rooms: 32
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Also Known As:
Vue Grand Queenscliff, Victoria
Vue Grand Hotel Queenscliff

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