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All 3 Newhaven accommodations

Phillip Island Caravan Park

24 Old Bridge Rd, Newhaven, Phillip Island, Victoria 3925, Australia
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A recent review
5 of 5 stars Reviewed July 18, 2014
Stua76 Melbourne, Australia
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40 people have reviewed this hotel

Traveler rating
    7
    17
    10
    3
    3
See reviews for
21
9
1
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 18, 2014

our stay from 10/7-13/7. We had a 2 bedroom cabin # 87. Wildlife and a few rabbits thru the camping area. Kids are taken care of with a bouncing cushion, play area and carts to ride on. 5 mins walk away is an IGA. 15 mins drive from Cowes and Penguins. Sunday is Free pancakes in the cooking area. Games... More

Was this review helpful? Yes
Torquay06, Owner at Phillip Island Caravan Park, responded to this review

Thankyou for your feedback on your recent stay at Big4 Phillip Island Caravan Park. We are delighted you enjoyed your stay and the Park's facilities and wildlife. We have taken on board your suggestion regarding instructions for the aircon/heater to help us improve our operations. We look forward to welcoming you back in the future. More

Canberra
Top Contributor
55 reviews 55 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 16, 2014 via mobile

Headed to Phillip Island spontaneously to take photos at The Pinnacles. Really good location just across the bridge. The cabin was warm,clean and comfortable. Especially liked the electric blanket as it was a bit cold when I was there.

Was this review helpful? Yes
Torquay06, Owner at Phillip Island Caravan Park, responded to this review

Thankyou for your feedback on your recent stay at Big4 Phillip Island Caravan Park. We definitely have an excellent location, close to shops, the beach and eateries and we are pleased you enjoyed it. It's good to read that your accommodation was comfortable and you enjoyed the facilities. Our staff aim to make all our guests' stay at Big4 Phillip... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

For our first ever trip in the caravan we stayed at this park. We were surprised at how clean it was, from the grounds to the toilets and showers. The staff were friendly and helpful and the grounds pleasant and well-maintained. Our kids loved the jumping pillow and the play area was great for our five year old. It wasn't... More

Was this review helpful? Yes
Torquay06, Owner at Phillip Island Caravan Park, responded to this review

Thankyou for your feedback on your recent stay with us at Big4 Phillip Island Caravan Park. We are pleased to hear your enjoyed the Parks facilities and some of the activities provided. We have noted your comments and taken them on board to help improve our operations. We look forward to welcoming you back in the future. More

Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 12, 2014

We stayed for one night in a two bedroom cabin. The cabin was clean but very small- in the main room you could just walk around the double bed. This was fine for one night but not sure how it would be for an extended stay, there is not really anywhere to store luggage. The park is right on the... More

Was this review helpful? Yes
Torquay06, Owner at Phillip Island Caravan Park, responded to this review

Thankyou for taking the time to leave your comments regarding your recent stay with us. We strive to provide the best possible service and experience and it is always great to hear the thoughts of our guests. We are pleased you enjoyed the location and Park facilities and look forward to welcoming you back in the future. More

Victoria, Canada
1 review
3 of 5 stars Reviewed April 28, 2014

Although the weather wasn't great and we had one sick child, our stay was pretty good. Playground doesn't really cater for toddlers though and be sure to check the couches in cabins for bugs or mites.

Was this review helpful? Yes
Torquay06, Owner at Phillip Island Caravan Park, responded to this review

We appreciate your feedback on your recent stay with us. We aim to make everyone's stay at BIG4 Phillip Island Caravan Park a comfortable and enjoyable experience. We've taken on board your review to help us improve our operations. Feel free to contact us directly if you would like to make any suggestions on how we could improve our services. More

Vermont, Australia
1 review
3 of 5 stars Reviewed April 22, 2014

My family & I stayed at the Phillip island caravan park around the same time as the last reviewer. This was our first time as caravanners and we were so impressed by all the park and its cheerful staff had to offer. I had trouble setting up and was helped by a guy called Alex more than once(he was not... More

Was this review helpful? Yes
Torquay06, Owner at Phillip Island Caravan Park, responded to this review

Thankyou for staying with us and taking time to leave a review. We strive to provide the best possible service and experience and we regret that your return visit was not up to expectations. We apologise for the inconvenience caused. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary... More

Langwarrin vic
1 review
5 of 5 stars Reviewed March 29, 2014 via mobile

We have just finished up another lovely family weekend away at this fantastic caravan park! This is now the second time we have stayed at the Phillip Island caravan park, and will certainly be booking another trip in the near future. The staff are wonderful, friendly people and the cabins have everything you need. Both times we have stayed here,... More

Was this review helpful? Yes
Torquay06, Owner at Phillip Island Caravan Park, responded to this review

Thankyou Danielle for staying with us and providing such a positive review. We strive to provide the best possible service and experience within our control and it is great to hear from our guests on how we are doing. The feedback we receive from our valued guests, like you, enables us to target any areas of concern or encourage current... More

Blackburn, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 24, 2014

I visited my family here over the last weekend and while the park itself looks pretty, from the moment I reported in to the office on the saturday and was met by barking dogs (not good for a 'no pet' park) the feel of the park went downhill from there. There were a lot of young people very drunk and... More

Was this review helpful? Yes 1
Torquay06, Owner at Phillip Island Caravan Park, responded to this review

Thankyou for taking the time to leave a review. We strive to provide the best possible service and and experience and it is always great to hear how we are doing. We are pleased you enjoyed the location and setting but we are very sorry to read that you experienced discomfort during your visit with us. The feedback we receive... More

Melbourne, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 21, 2014

We stayed here on 6th-9th March 2014 the long weekend. Check in was handled by a very nice lady who said she had been there for only 1 week.( The only pleasantness we experienced there!) We rented a two bedroom cabin. When we opened the door the smell of sewage hit us like a brick, the floors were not clean... More

Was this review helpful? Yes 1
Torquay06, Owner at Phillip Island Caravan Park, responded to this review

Thankyou for your feedback on your recent stay with us. We are very sorry to read that you experienced inconvenience during your stay .We apologise we did not meet your expectations. As it was the long weekend, we were booked out and unable to meet your friends request for an extra night which we explained at the time. Unfortunately we... More

Gold Coast
Top Contributor
63 reviews 63 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 9, 2014

We booked ahead for the end of February and asked for a quiet deluxe cabin. Well it certainly wasn't quiet as the sites are not well spaced out (blame the council regs) and it seems that as many sites, cabins and powered bays have been crammed in as possible to pick up the seasonal trade. Two families in tents arrived... More

Was this review helpful? Yes 3
Torquay06, Owner at Phillip Island Caravan Park, responded to this review

Thankyou for taking the time to leave your comments regarding your recent stay. We are pleased your enjoyed the facilities and cleaniness of the Park. We are sorry to hear that some aspects of your stay did not meet your expectations. Summer is always a busy time at the Park so noise levels do increase but our friendly Staff are... More

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Additional Information about Phillip Island Caravan Park

Address: 24 Old Bridge Rd, Newhaven, Phillip Island, Victoria 3925, Australia
Location: Australia > Victoria > Phillip Island > Newhaven
Price Range (Based on Average Rates): $
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Also Known As:
Phillip Island Caravan Park Newhaven, Australia

63 photos of this hotel

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Amenities

Beach Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette
Official Description (provided by the hotel)
Phillip Island Caravan Park is nestled amongst the sand dunes of the Newhaven Beach in a natural landscape setting of trees and gardens, and is conveniently located within 500m of restaurants, cafes and shops. Our wide variety of accommodation, ranging from shady camping sites to our 3 bedroom Deluxe Villas, clean amenities and great family facilities will ensure an enjoyable holiday experience. ... more   less 
Number of rooms
40

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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