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BIG4 Phillip Island Caravan Park

24 Old Bridge Rd, Newhaven, Phillip Island, Victoria 3925, Australia
Hotel amenities
BIG4 Phillip Island Caravan Park
Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars reviewed 1 week ago
Trisha S
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60 reviews from our community

Traveler rating
    11
    29
    14
    3
    3
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31
16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed our stay here, loved the cabin and the staff were friendly. Its was lovely to go for a nice stroll to the beach and around the park, our son loved the jumping pillow and playground. Nice and close to everything.

Was this review helpful? Yes 1
Torquay06, Owner at BIG4 Phillip Island Caravan Park, responded to this review

Thankyou for your review of your recent stay with us at BIG4 Phillip Island Caravan Park. We are very pleased you enjoyed the Park's accommodation and facilites and local surrounds. Taking a stroll along the beach is always so relaxing. We look forward to welcoming you back in the future. More 

Adelaide, Australia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 17, 2015

Extremely friendly staff and very welcoming. Unfortunately the amenities, next to the jumping pillow, are sub standard. the toilets are so small that you have to straddle the toilet and back in to be able to shut the door. I heard other patrons complaining about the ridiculous size of the toilets. On the second and third day of our stay,... More 

Was this review helpful? Yes
Torquay06, Owner at BIG4 Phillip Island Caravan Park, responded to this review

Thankyou for your comments on your recent stay with us at BIG4 Phillip Island Caravan Park. It is great to hear you enjoyed the location and the feedback regarding our friendly Staff is much appreciated. We also appreciate your comments regarding the Amenities Block and have taken these comments on board to help us improve our operations in the future. More 

Contributor
20 reviews 20 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 22, 2015

We booked a groupon voucher for a 1 bed chalet for 2 nights. The location was excellent but the chalet itself was cold and didn't hold up to the wind very well. Neither of us slept very well, partly due to the weather and partly because the chalet does not handle it very well. We have stayed at a number... More 

Was this review helpful? Yes 1
Torquay06, Owner at BIG4 Phillip Island Caravan Park, responded to this review

We appreciate your feedback regarding your recent stay with us at BIG4 Phillip Island Caravan Park. I am pleased to hear you enjoyed the location and service provided by our friendly Staff but apologise that some aspects of your stay did not meet your expectations. We have taken your review on board to help us improve our operations. Thankyou again... More 

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 15, 2015

Public holiday weekend so knew it would be busy but there wasn't a square inch where someone wasn't squeezed in, even an RV parked outside the toilet block! Toilets were mostly clean but a bit dated as were a lot of the cabins/ on site caravans from the outside, we had an unpowered site and it was a tight fit... More 

Was this review helpful? Yes 1
Torquay06, Owner at BIG4 Phillip Island Caravan Park, responded to this review

Thank you for taking the time to leave a review on your recent stay with us at BIG4 Phillip Island Caravan Park. We are pleased your family enjoyed the Parks facilities and activities but apologise that some aspects of your stay did not meet your expectations during such a busy period. We have taken your comments on board and look... More 

Wamberal, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 13, 2015

we stayed in a 2 bedroom cabin - it was not big, but had everything we needed. Our boys loved riding around, jumping on the pillow and the games room. The beach was quite grotty but we weren't there for the beach so that was ok. would definitely stay here again.

Was this review helpful? Yes
Torquay06, Owner at BIG4 Phillip Island Caravan Park, responded to this review

Thank you for taking the time to leave a review on your recent stay with us at BIG4 Phillip Island Caravan Park. We are pleased to hear the children enjoyed the Park's activities and the family enjoyed their stay. We look forward to welcoming you back in the future. More 

Australia
Top Contributor
84 reviews 84 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 13, 2015

We stayed here for five days out of the school holiday season. We asked for a spot near the beach but in hindsight this was a mistake as it seemed to be where the over night RV's were put, so it was busy. Unfortunately we copped a load of foreign overnighters who arrived after midnight and made enough noise to... More 

Was this review helpful? Yes
Torquay06, Owner at BIG4 Phillip Island Caravan Park, responded to this review

We appreciate your comments on your recent stay with us at BIG4 Phillip Island Caravan Park. We are pleased your enjoyed the Parks facilities and got to see some of our local wildlife. We apologise that you experienced some discomfort during your stay. We strive to make everyone's stay with us an enjoyable one so we have taken on board... More 

Lincolnshire, UK
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 29, 2015

Stayed here in a delux cabin with family so there were six of us in a three bedroom cabin. These cabins are compact but do have everything you could possibly want for a few days stay. There is also a large kitchen area on site so you can cook and eat there instead of doing it in your cabin. Bedding... More 

Was this review helpful? Yes
Torquay06, Owner at BIG4 Phillip Island Caravan Park, responded to this review

On behalf of all of our team we would like to thank you for sharing your complimentary words about your stay at BIG4 Phillip Island Caravan Park. We are glad that you enjoyed the Park's facilities and location. We appreciate your comments regarding the bedding and have taken this on board to improve our operations. We apologise if this impacted... More 

Victoria, Australia
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 7, 2015

This Park is a great place to stay. Lots of space on the site and not far from the beach and toilets are just a few steps away. Will stay again. The shopping is not far away if you want to walk to get some beatiful fresh fish and chips.

Was this review helpful? Yes 1
Torquay06, Owner at BIG4 Phillip Island Caravan Park, responded to this review

Thankyou for staying with us and taking time to leave a review. We certainly have an excellent location and are pleased your enjoyed your stay with us. We look forward to welcoming you back in the future. More 

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 7, 2015

We stay in a 3 bedroom cabin. It was very clean and nice and room to move. It's in a good location just over the bridge. With beach access. It was very busy and booked out because it was school holidays. We didn't have time to use all the facilities because we were only there for one night. But has... More 

Was this review helpful? Yes 3
Torquay06, Owner at BIG4 Phillip Island Caravan Park, responded to this review

Thank you for your comments on your recent stay with us at BIG4 Phillip Island Caravan Park. We are pleased you enjoyed the Park's facilities even though you had only a short time with us. We hope to welcome you back in the future to enjoy more of the Park's facilities and local activities. More 

Bendigo, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 7, 2015

Currently spending a week here and the kids are loving it. Very clean, safe and family friendly. A great walk over the bridge to San Remo and a short drive to all the attractions. The only addition I would like is a pool.

Was this review helpful? Yes 1
Torquay06, Owner at BIG4 Phillip Island Caravan Park, responded to this review

Thank you for taking the time to leave your comments on your stay at BIG4 Phillip Island Caravan Park. We are very pleased you're enjoying the Park's facilities and location and look forward to welcoming you back in the future. Thank you for your feedback. More 

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Amenities