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Hampton Inn and Suites Mt Juliet

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5001 Crossing Circle, Mount Juliet, TN 37122
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Hampton Inn and Suites Mt Juliet
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285 Reviews from our TripAdvisor Community

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Traveler rating
    176
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (285)
  • Mar-May only
    (81)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (50)
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1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

I'm a loyal HH member and pick their hotels if available without fail. This was the First Hilton property where I received a phone call at 1130 informing me checkout was 11. While I understand some hotels flex the checkout from 12 to 11, it's not terribly difficult to maintain a 12 o'clock standard. What really rubbed me was the... More 

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Union City, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Needed a quality place to stay that was close to the airport for an early morning flight. The hotel had everything I needed and it only took me 40 minutes to get from the hotel, return the rental can and get to my gate for an 8am flight.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stella L, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you so much for being a guest at the Hampton Inn & Suites, Mt. Juliet. The hotel is only 10 minutes from the airport making it very convenient for our guests. We look forward to having you stay with us again in the future. Sincerely, Stella Lochmiller General Manager Hampton Inn & Suites, Mt. Juliet More 

Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you are picky about cleanliness, then stay here. We stayed here overnight on our way home from Arkansas to North Carolina. The hotel appears to be new. It is modern and very clean. Easy check-in and friendly staff. Nice size room and comfy beds. Free wifi. The room and bathroom were both immaculate. Nice spacious granite countertops and clean... More 

Was this review helpful? Yes 1
Stella L, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you so much for your wonderful comments. The hotel takes pride on the cleanliness of our hotel. We appreciate you taking time to comment on Trip Advisor about your stay with us. Look forward to seeing you again in the future. Sincerely, Stella Lochmiller General Manager Hampton Inn & Suites Mt. Juliet, Tn More 

West Chester, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice clean hotel with friendly staff. Enjoyed my stay and the good night's rest on a comfy bed. The hotel was in the area we wanted to stay in, and it truly represented the Hampton brand as a top notch family friendly hotel

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Stella L, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Dear Glen C, Thank you so much for taking the time to complete the survey on Trip Advisor. I am really glad to hear that you enjoyed your stay with us. We get a lot of compliments about how comfy our beds are. We look forward to having you as our guest again in the near future. Sincerely, Stella Lochmiller... More 

Nashville, Tennessee
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Too tired to drive home after a ball tournament. This hotels was so nice and the staff was very friendly King Suite was very nice. Not sure what hot food they were serving in the AM but the non hot food looked great. I will stay here again!

Was this review helpful? Yes
Stella L, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Dear Ms. Nashville, Thank you so very much for taking time to go onto Trip Advisor and review our hotel. So glad to hear that you enjoyed your stay with us. Hope to have you as our guests again in the near future. Sincerely, Stella Lochmiller General Manager Hampton Inn & Suites, Mt. Juliet, TN More 

Gatlinburg, Tennessee
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: Area is a short ride to airport and downtown Nashville and with cheaper rates. Very populated area with many chain restaurants and nice shopping area. Hotel appears to be fairly new. Rooms are clean and comfortable with typical Hampton amenities. Large breakfast area. Quick check-in. Cons: In my room facing busy road, I could hear some traffic noise over... More 

Was this review helpful? Yes 1
Stella L, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you so much for being a guest at the Hampton Inn & Suites, Mt. Juliet. We strive to make sure our guest are completely satisfied. Thank you for taking time to write review on Trip Advisor. Look forward to having you as a guest again soon. Stella Lochmiller General Manager More 

Western Kentucky
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was very pleased from arrival to departure with this hotel! The property and building were very clean and well maintained. The staff was excellent! Very good hot breakfast in the morning AND great coffee 24/7!! I would stay here again without question!

Review collected in partnership with Hampton

Was this review helpful? Yes
Stella L, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you so very much for your kind remarks. We pride ourselves on excellent customer service and make sure each and every guest are completely satisfied. The housekeeping staff does a wonderful job in making sure rooms are cleaned to Hampton Standards. Thank you once again and we hope to see you again in the future. Stella Lochmiller General Manager... More 

Memphis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My family's travel experience at the Mt Juliet, TN Hampton Inn was as outstanding as my prior stays at this hotel. Exceptional service. Exceptional room cleanliness, comfort, and amenities. I will definitely return on future visits to the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stella L, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Dear Willie Jean B, Thank you so very much for taking time to go onto Trip Advisor and write a review about our hotel. The management and team of the Hampton Inn & Suites take pride in making sure each guest is completely satisfied with their stay. We hope to welcome you back as a guest to the Hampton Inn... More 

St. Louis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is our go to hotel in Mt. Juliet. The staff is always helpful and promptly works through any issue/concern you might have. The rooms are lovely, clean and the beds are very comfortable. This is our go to hotel for trips to Nashville / Mt. Juliet.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stella L, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Dear Mark H, Thank you so much for taking time to write a review about the Hampton Inn & Suites, Mt. Juliet. The entire team here at the hotel takes great pride in making sure that each and every guest are 100% satisfied with there stay. We appreciate you being a regular guest at the Hampton Inn & Suites in... More 

Morristown, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel Staff was off this trip. Stayed here numerous times, but this trip our room was not ready and we did not get a call after Staff offered to call our cell. Two hours later (after being on the road for 3.5 hours) the staff had not called so, we returned and the room was ready. If your room is... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Stella L, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Mr. Jim S, Thank you for taking time to write a review on Trip Advisor. I did speak with my staff about making sure to call guest back as soon as the room is cleaned. The desk got really busy which in not an excuse and did not call once they were told the room was cleaned. I have instructed... More 

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