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Hampton Inn and Suites Mt Juliet

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5001 Crossing Circle, Mount Juliet, TN 37122
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Hampton Inn and Suites Mt Juliet
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296 Reviews from our TripAdvisor Community

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Traveler rating
    183
    80
    19
    5
    9
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109
61
14
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Knoxville, Tennessee
Level Contributor
148 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has a very good location to I40 and is within 15 minutes to downtown Nashville. They have indoor pool and exercise room and their complimentary breakfast was plentiful with several hot and cold choices. We will consider returning to this hotel if passing through and wanting to stay overnight in the area.

Review collected in partnership with Hampton

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5 of 5 stars Reviewed 3 days ago NEW

I found this particular Hampton Inn to be aesthetically pleasing to the eyes and the room was exemplary in its cleanliness. The staff was very professional and customer service friendly. I would highly recommend this hotel.

Review collected in partnership with Hampton

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Johnson City, Tn., United States
1 review
5 of 5 stars Reviewed 1 week ago

A modern, well run, clean, and attractive hotel with all the expected amenities. The staff is welcoming and helpful, and parking is in a well lighted and attractively presented area. As a Diamond member, I felt I was made aware of amenities I had earned in a tasteful way. With everything positive that can be said about the hotel, it... More 

Review collected in partnership with Hampton

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Charlotte, North Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent the weekend at this hotel for a basketball tournament in the area. The property has a great location next to dining, shopping, and a movie theater. The staff was friendly and helpful. The one surprise was the rooms do not have a microwave and refrigerator. They did get us a frig the second day as they were out... More 

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Tulsa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Had made the reservation few months out and got a room completely opposite of my profile. Renee at the front desk made excuses and made me feel like I was staying in the hotel for the first time. Her exact quote was "That was the only room available when you made the reservation" I had to tell her I made... More 

Review collected in partnership with Hampton

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Stella L, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

I really apologize for the inconvenience you encountered during your recent stay. I will definitely check into this and see what happened. I really appreciate you kind comments. Stella Lochmiller More 

Carmel, Indiana
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great front desk people were as gracious as can be - there were no hotel rooms available in the entire city; we stopped by totally exhausted and desperate. They managed to find a room (truly tried for us), and were so kind and welcoming. A wonderful room, great breakfast-would pick this hotel over many expensive names anytime.

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Pensacola, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a long drive to attend an evening baby shower in Nashville we were pleased to arrive to our very comfortable 2 suites! The beds are always very comfortable & this trip was no exception! Suites were very clean & ready for check in at 3:00pm. This was important because we were pressed for time. The breakfast was awesome with... More 

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Chickamauga, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a pretty new hotel. Clean and Comfortable room, as always, with this hotel chain. There is everything at that Mt. Juliet exit that you could possibly need, restaurants, grocery and department stores.

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Stella L, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Dear DCrowe, So glad to hear that you had a wonderful nights sleep at the hotel. Hampton has the most comfortable beds. We take pride in making sure that each guest is satisfied each time they stay with us. Hope to see you again at the Hampton Inn & Suites, Mt. Juliet, Tn. Sincerely, Stella Lochmiller General Manager More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very clean, updated, beds very comfortable. I had a mini suite which was really spacious. The only issue was the air condition seemed to be having a difficult time regulating the temperate. Continental breakfast was ok better than most. Coffee bar in lobby was nice.

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Stella L, General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Dear April C, Thank you so much for your wonderful comments about the hotel. We really appreciate having you as a guest at our hotel. I have had maintenance check the AC units to have any repaired that were making noise. Once again, thank you and hope to see you at the Hampton Inn & Suites, Mt. Juliet in the... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hampton facility for a family gathering and we were completely and totally satisfied with the service and care that we received during the entire event. Everyone from staff to management was very personable and helpful in any way needed. All assistance requested was provided in a very timely manner and with great professionalism. As stated previously... More 

Review collected in partnership with Hampton

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