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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area

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565 S Mt Juliet Road, I-40 at Exit 226, Mount Juliet, TN 37122
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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area
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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area
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112 reviews from our community

Traveler rating
    65
    29
    9
    1
    8
See reviews for
39
25
8
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Frisco, Texas
Top Contributor
131 reviews 131 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the best HI Express I've been to recently. The staff was very helpful and the property is in great shape. Everything is well taken care of. It's a great location for shopping and restaurants.

Was this review helpful? Yes
Manager_MJ, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for the kind review. We value your feedback and appreciate your time spent to write this review. We look forward to your next visit. More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent Facility and Service, especially breakfast ( Laren and Linda). Place is very new feeling, beds were fantastic. Sonia was great to deal with and did everything she had promised. The only negative I have is that my room was adjacent to the Interstate and was noisy.

Was this review helpful? Yes
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for taking the time to review our hotel. We hope to see you again for your next golf trip to Mt Juliet. More 

Getzville, Ny
Top Contributor
77 reviews 77 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 9, 2015

Before I travel, I thoroughly check every area and every hotel to makes sure we stay in the best and safest hotel. This hotel checked all my boxes and surpassed them. We loved the hotels so much that we extended our stay. We walked into the lobby and the first thing we noticed is the fresh smell. I think it's... More 

Was this review helpful? Yes 1
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for you advise and will make sure they are up to par. Again thanks for the great review. More 

Bug Tussle
Top Contributor
220 reviews 220 reviews
28 hotel reviews
685 helpful votes 685 helpful votes
5 of 5 stars Reviewed February 4, 2015

I think his name was Mr. Scesay. He was helpful on three or four occasions. He came all the way to the back door to let me in when I did not have a key card. We were there for a business meeting on the 3rd floor. The breakfast was good and the coffee was good. The room was clean... More 

Was this review helpful? Yes
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for your comment and hope to see you back again. More 

anywhere
Top Contributor
232 reviews 232 reviews
86 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed November 22, 2014

Stayed here for several days for a business meeting. It is not the kind of place to stay for a holiday I guess. Hotel is new and clean. Rooms are clean and comfortable but nothing out of the ordinary. Wireless works good throughout the hotel/room. Breakfast is basic, personnel is helpful. It took in my room quite a while everyday... More 

Was this review helpful? Yes
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for your feedback. The hotel was out of water for few hours due to a leak in one of the pipe lines. However, that was an issue for that one day. It is all fix and taken cared of now. Hope you will back to see us soon. More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 5, 2014

We booked a 2 night stay at this hotel through a travel company and paid in advance. Our flight was delayed, so we called the hotel to let them know we would be a late arrival. They told us that they would have our room waiting for us when we arrived and that our reservation was confirmed. When we finally... More 

Was this review helpful? Yes 3
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for sending us this information. I am so sorry to here what happened to your stay. Action will be taken against this and will make sure that an issue like this will NEVER happen. This is not our hotel policy and will make sure that whom had disobeyed them will have coaching and action taken upon. Management More 

Denver
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2014

There was a diva of a desk man. They could offer no change for the only food and drink options, vending machines.... And overall rude and dramatic. No offense but you are in my Juliette TN, do yourself a favor and spring the extra 20 for the Hampton. You won't be sorry. Guess because I'm used to work travel, I've... More 

Was this review helpful? Yes 1
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for your response. I do apologized truly of what you had to deal with. That staff was immediately ask to leave that week. His attitude had upseted many of my guests. That is not the service we honor at this hotel, however, we had a bad mole which had created bad expression to our guest about our hotel.... More 

Prattville, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

Had a nice stay. This is a nice hotel in a great location. It is in walking distance to many restaurants and shopping. And the movie theater is across the street. The room was nice and the bed was very comfortable. Our only concerns were that the door to our bathroom would not open all the way. It would bind... More 

Was this review helpful? Yes 1
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for staying with us. We are glad that you enjoyed your stay with us. Please come back and see us soon. Management More 

Iowa
Contributor
13 reviews 13 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 24, 2014

This was a great hotel. Everything was very up to date and clean. We were traveling through the Nashville area and chose this area just outside of Nashville. It's very close to Nashville without paying the high Nashville hotel prices. The hotel itself was very nice, but our room faced a busy road and I could hear a lot of... More 

Was this review helpful? Yes 1
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for staying with us and reviewing our hotel. We do apologize for the noise from all the construction that is around us, however, Mount Juliet is a growing city. The city has grown so well and fast in the past few years that new business and new developments are popping from every direction. Hotel is in a hip... More 

Franklin Park, Illinois
Top Contributor
288 reviews 288 reviews
44 hotel reviews
613 helpful votes 613 helpful votes
4 of 5 stars Reviewed June 21, 2014

We recently stayed here for our trip to Nashville. A quick 10 minute drive from the airport. A clean comfortable room with everything we needed. Breakfast was very good,the laundry room was nice, ample parking, located near many shops and restaurants and overall a nice 4 day stay, and we would come back here again if in the Nashville area.

Was this review helpful? Yes 2
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for the great review. We are glad that you had a wonderful stay at the Holiday Inn Express in Mt. Juliet. Please come back and see us. Management More 

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