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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area

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565 S Mt Juliet Road, I-40 at Exit 226, Mount Juliet, TN 37122
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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area
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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area
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116 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palmersville, Tennessee
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very clean and pretty. Staff very friendly and helpful. Very easy to access from interstate. Very nicely located among restaurants of all types and price ranges and shopping. walking distance to Buffalo wild wings. Across the road from Logans, Olive Garden, Panera Bread, and Steak and Shake (just to name a few....more close)

Was this review helpful? Yes
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for reviewing our hotel. We appreciate the positive feedback, and hope that you stay with us again soon. More 

Naperville, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came for CMA. Close enough to Nashville, away from crowds. Many interesting sights close by and many good food choices in area. Friendly staff and comfortable beds. Easy access to interstate. We would definitely stay again if in the Nashville area.

Was this review helpful? Yes
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for taking the time to review our hotel. Your feedback is extremely valuable to us, and we appreciate your kind words about our staff and property. We hope to see you again for next year's CMA awards. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very nice Hotel!! Awesome breakfast! Clean and extremely helpful and nice staff! Highly recommended!! Pool was warm, beds were comfortable and stay was great. Centrally located - you have a choice of what you want for dinner! Will stay again in the future!

Was this review helpful? Yes
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay with us. Stop again when you are passing through. We look forward to seeing you again. More 

Evansville, Indiana
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 27, 2015

The service was terrific; however, the carpets are horribly stained, the furniture is old and stained, the mattresses are old and worn out, the bathroom walls had stains, etc. Breakfast was adequate. Wifi worked quite well and was free.

Was this review helpful? Yes
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for taking the time to review our hotel. Your feedback is extremely valuable to us, and we will review your suggestions. More 

Frisco, Texas
Level Contributor
142 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 12, 2015

This is one of the best HI Express I've been to recently. The staff was very helpful and the property is in great shape. Everything is well taken care of. It's a great location for shopping and restaurants.

Was this review helpful? Yes
Manager_MJ, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for the kind review. We value your feedback and appreciate your time spent to write this review. We look forward to your next visit. More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed April 28, 2015

Excellent Facility and Service, especially breakfast ( Laren and Linda). Place is very new feeling, beds were fantastic. Sonia was great to deal with and did everything she had promised. The only negative I have is that my room was adjacent to the Interstate and was noisy.

Was this review helpful? Yes
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for taking the time to review our hotel. We hope to see you again for your next golf trip to Mt Juliet. More 

Getzville, Ny
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 9, 2015

Before I travel, I thoroughly check every area and every hotel to makes sure we stay in the best and safest hotel. This hotel checked all my boxes and surpassed them. We loved the hotels so much that we extended our stay. We walked into the lobby and the first thing we noticed is the fresh smell. I think it's... More 

Was this review helpful? Yes 3
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for you advise and will make sure they are up to par. Again thanks for the great review. More 

Bug Tussle
Level Contributor
222 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 690 helpful votes
5 of 5 stars Reviewed February 4, 2015

I think his name was Mr. Scesay. He was helpful on three or four occasions. He came all the way to the back door to let me in when I did not have a key card. We were there for a business meeting on the 3rd floor. The breakfast was good and the coffee was good. The room was clean... More 

Was this review helpful? Yes
Manager_MJ, Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for your comment and hope to see you back again. More 

anywhere
Level Contributor
238 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed November 22, 2014

Stayed here for several days for a business meeting. It is not the kind of place to stay for a holiday I guess. Hotel is new and clean. Rooms are clean and comfortable but nothing out of the ordinary. Wireless works good throughout the hotel/room. Breakfast is basic, personnel is helpful. It took in my room quite a while everyday... More 

Was this review helpful? Yes
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for your feedback. The hotel was out of water for few hours due to a leak in one of the pipe lines. However, that was an issue for that one day. It is all fix and taken cared of now. Hope you will back to see us soon. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 5, 2014

We booked a 2 night stay at this hotel through a travel company and paid in advance. Our flight was delayed, so we called the hotel to let them know we would be a late arrival. They told us that they would have our room waiting for us when we arrived and that our reservation was confirmed. When we finally... More 

Was this review helpful? Yes 3
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review

Thank you for sending us this information. I am so sorry to here what happened to your stay. Action will be taken against this and will make sure that an issue like this will NEVER happen. This is not our hotel policy and will make sure that whom had disobeyed them will have coaching and action taken upon. Management More 

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