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BEST WESTERN PLUS Brooklands of Mornington

Certificate of Excellence
99 - 101 Tanti Avenue, Mornington, Victoria 3931, Australia
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BEST WESTERN PLUS Brooklands of Mornington
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BEST WESTERN PLUS Brooklands of Mornington
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204 reviews from our community

Traveler rating
    84
    70
    28
    6
    16
See reviews for
44
92
8
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
  • All months
    (204)
  • Mar-May only
    (51)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (60)
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Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Beautifully appointed and modern rooms. Stayed a night with a " Stay & Bathe," package and was very pleased with the entire experience. Room was really clean, beds were super comfy and breakfast in restaurant was fab. Highly recommended.

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN PLUS Brooklands of Mornington, responded to this review

Dear Kelly Z, It's great to read such a happy review. Thanks for the compliments; here's hoping we will be seeing you again soon. Regards, Marreck Head Manager More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Customer service is what you pay for and you don't it at this place, I would advise against staying at this place. The woman on reception was rude Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN PLUS Brooklands of Mornington, responded to this review

Dear Laclaclaclac, Your review leaves us completely nonplussed. You do not offer any detail of your experience and I am wondering if you have us mixed up with another hotel. I would welcome contact from you direct on 03 5973 9200 as friendly and professional customer service is our number one priority. Regards, Marreck Head Manager More 

Chichester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed April 15, 2015 via mobile

Really enjoyed our stay in Mornington, and the Best Western Brooklands was just perfect. A short stroll from the bay and town centre, but this was not a problem. Would definitely stay here again when visiting the area.

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN PLUS Brooklands of Mornington, responded to this review

Dear Mike P, I am very pleased you enjoyed your stay and we look forward to seeing you again if you are ever passing this way again. Regards, Marreck Head Manager More 

Auckland Region, New Zealand
Top Contributor
78 reviews 78 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 9, 2015

Affordable hotel. Nice and clean with modern rooms and facilities. An easy 15 minute walk to main street shopping and the beach. We had a King + Single and the single was a bit too small for an adult but I still slept really well.

Was this review helpful? Yes 4
sbm1, Guest Relations Manager at BEST WESTERN PLUS Brooklands of Mornington, responded to this review

Dear Cat G, Thank you for those kind words; come back soon. Regards, Marreck Head Manager More 

Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 9, 2015

awesome hosts for a wedding and stayed in the king room after room was clean and serviced well close to everything you require on a holiday room could to with some TLC as it was a bit noisy when it was windy.

Was this review helpful? Yes 2
sbm1, Guest Relations Manager at BEST WESTERN PLUS Brooklands of Mornington, responded to this review

Dear Anthony G, I am so pleased that you enjoyed your very special day with us. Why not come back for every anniversary? Regards, Marreck Head Manager More 

Vermont, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 of 5 stars Reviewed April 7, 2015

Our rating would be average plus! Our room was clean, comfortable and very quiet, (as advertised) but a little too large for a couple, with slippery vinyl covering on the large tub chairs (the ones in the dining room were much nicer and more comfortable). Our room was a little dark. In the outdoor area the furniture needed cleaning. We... More 

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN PLUS Brooklands of Mornington, responded to this review

Dear Maree R, Thank you for your comments and suggestions which we have taken on board. I'm pleased that you might be coming back to see us and we will do our best to give you a great stay. Regards, Marreck Head Manager More 

Bendigo, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

We stayed here on recommendation from a friend who is a local and was not disappointed. Spacious bedroom, toilet separate from the bathroom. Staff were so friendly and we made use of the large indoor (warm!!) pool and spa with towels provided by the motel. Excellent location and easy to find. We had the breakfast included in our package which... More 

Was this review helpful? Yes 1
sbm1, Guest Relations Manager at BEST WESTERN PLUS Brooklands of Mornington, responded to this review

Dear Dionne L, I am glad that your friend's recommendation turned up trumps and that you enjoyed your stay so much. Thank you for telling us all about it. Regards, Marreck Head Manager More 

1 review
5 of 5 stars Reviewed April 3, 2015

Very pleasant accommodation, peaceful with lovely gardens. Large comfy rooms, lovely small outside area with outdoor furniture to enjoy the greenery. the restaurant on site has excellent food in a beautiful setting of a lovely old house.

Review collected in partnership with Best Western

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN PLUS Brooklands of Mornington, responded to this review

Dear Roz H, Thank you for that lovely review. I hope we will be able to welcome you back some time. Regards, Marreck Head Manager More 

Sale, Victoria, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 1, 2015

Called on arrival into Mornington, still had a vacancy so booked in, a little more than we would normally pay but to be expected for not pre planning. Staff where friendly, room was clean and comfortable for the four of us, spa in room was a bonus. Free Wifi was a definite bonus and outdoor setting nice to sit and... More 

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN PLUS Brooklands of Mornington, responded to this review

Dear Tammy S, Thank you for those kind words. It's good to hear we were a good venue for your getaway. Regards, Marreck Head Manager More 

Wellington
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 31, 2015

This place is perfect for a business visit. The conference facilities are outstanding and we were well looked after. The added advantage of a pool and gym make it a good place to stay when away from home. The breakfast was good too, and the staff are very helpful.

Was this review helpful? Yes
sbm1, Guest Relations Manager at BEST WESTERN PLUS Brooklands of Mornington, responded to this review

Dear nzfox, Conferences are an important part of our business and I am glad that your meeting with us went well. Come back again sometime. Regards, Marreck Head Manager More 

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