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Quest Frankston

Certificate of Excellence
377 Nepean Highway, Frankston, Victoria 3199, Australia
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Quest Frankston
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157 Reviews from our TripAdvisor Community

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Dunedin, New Zealand
1 review
4 of 5 stars Reviewed 4 days ago NEW

Clean and pleasant accommodation, well located in area with easy access to shops, cafes etc , friendly helpful staff who made stay all the better with their kind professionalism. Would recommend to people as good option

Review collected in partnership with this hotel

Helpful?
Thank nickkia
Perth
1 review
5 of 5 stars Reviewed 1 week ago NEW

Was such a nice place to stay, would highly recommend, was so well presented we were very impressed. The girl at the reception was lovely. My only complaint was we had to wait till after 3:00 to check in and needed to go to a wedding, but over all loved our stay

Review collected in partnership with this hotel

Helpful?
Thank nicolemF5993CA
Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear nicolemF5993CA, Thankyou so much for leaving us a wonderful review. We guarantee a check in time of 2pm and we are so sorry that on this occasion were not able to deliver. Thrilled to read despite that hiccup you still had a great time. Hope to welcome you back soon. Nellie & the Team More 

Kota Kinabalu, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago NEW

Quest Frankston Apartment is the best place to stay because it very clean, complete facility, the staff are very kind, proactive and helpful, area are near the to the town and with the reasonable price. It is suitable for the family, solo and student as well because if you travel from melbourne airport, you can take bus direct to Frankston.... More 

Review collected in partnership with this hotel

Helpful?
Thank tai2016
Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear tai2016, The Peninsula Airport Bus is such a convenient means of transport from Melbourne airport to Quest Frankston as experienced it drops you off right outside the hotel's driveway. Wonderful to read you found the apartment and the facility comfortable and clean as well as the proximity to shops and the surrounding area. Thankyou for taking the time to... More 

Kewarra Beach, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Receptionist very friendly informative and polite. Room very comfortable and clean and bright. Nicely located.plenty of room and the facilities were very good. Decor quite nice plenty of parking spaces. Suitable for families.

Review collected in partnership with this hotel

Helpful?
Thank besmonde9
Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear besmonde9, Thankyou for writing us a wonderful review. The team are always ready to suggest places to eat, activities to do in the area or perhaps just a nice stroll along the beautiful Frankston beach. Glad you enjoyed the huge space our rooms offer and the convenience of ample car parking space on the property. Look forward to welcoming... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

I felt like home when I stayed at The Quest Frankston thanks to Nellie and the girls there. They are so kind and helpful. The place is nice, clean and quiet, 5-minute walking to the beach and the shopping center. Very impressive!

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Guest, So glad to read you found Quest Frankston accommodating and convenient. We are very lucky to have a great team on deck always ready to assist with any questions guests may have. Thankyou for sharing your experience, we look forward to welcoming you back soon. Nellie & the Team More 

1 review
5 of 5 stars Reviewed 1 week ago

Rooms are spacious/clean and beds a very comfortable.good views from the balcony. The quest is family friendly and they have a pool which was extremely needed after working in 35 degree heat There is car parking on premises and your with in walk distance to shops,pubs,restaurants Staff are polite and extremely helpful I would stay again, enjoyable experience

Review collected in partnership with this hotel

Helpful?
Thank rockjocks
Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Rockjocks, Thank you for sharing your experience on Trip Advisor. We are pleased to hear you found the staff helpful throughout your stay. Our Outdoor pool has definitely been popular with the beautiful weather we have been having, glad you made use of the pool during your stay. We look forward to welcoming you back again soon. Nellie &... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We got a 2BR apartment, very spacious and tidy. Free parking downstairs just outside the building. Great choice for a family traveler. They got a small outdoor swimming pool for kids to stretch out. Location is very close to the shopping mall in the district, just 5 min. walk, you can get anything you want just on foot. We take... More 

Review collected in partnership with this hotel

Helpful?
Thank Jesslcai L
Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Jesslcai, Thank you for your fabulous review! So pleased to read Quest Frankston ticked all the boxes for you and your family. The two bedroom apartments are such a delight! Incredibly spacious and are equipped with everything you need for a home away from home. Look forward to welcoming you back on your next trip. Nellie & the Team More 

Exeter, United Kingdom
1 review
5 of 5 stars Reviewed 5 weeks ago

ive stayed at Quest Frankston on a number of occasions (all business trips with weekends for leisure!). The location is ideal for walks to the beach, shopping and access to the Eastlink for commuting to other parts of Victoria. Staff are fantastic - warm,welcoming and always keen to go the extra mile. Nothing is too much trouble.

Helpful?
Thank Ruth E
Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Ruth E thank you for sharing your experience of Quest Frankston, always a delight welcoming you back. Whether it is holidays, relocation or business Quest Frankston as something to offer everyone. We look forward to welcoming you back soon. Nellie & Team @ Quest Frankston More 

Epping, melb, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 6, 2016

We had a wonderful experience at the Quest for our little Family Getaway. The room was clean and fresh, all the staff were very friendly and helpful. Felt very safe and secure. The kids Miss 6 and Mr 5, loved the pool we loved the cleanliness. Loved the fact that it is located sooo close to shopping centre and only... More 

Review collected in partnership with this hotel

Helpful?
1 Thank bonniek138
Nellie T, Front Office Manager at Quest Frankston, responded to this review

Fabulous Review Bonniek138. Quest Frankston is conveniently located within minutes of the local eating-places, train station and Bayside shopping centre! Our house keeping staff take great satisfaction in their roles and we are happy to hear it comes across in our standards of cleanliness and presentation of our apartments. Thank you for staying with us and we look forward to... More 

Bendigo, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 5, 2016

The staff on reception were lovely and extremely helpful; they went out of their way to assist us in finding out what was on in the area for new years eve and the service staff always ensured we had enough clean towels and that our apartment was tidy when we returned to the apartment. Location was fantastic with a decent... More 

Review collected in partnership with this hotel

Helpful?
Thank Phoebe P
Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Phoebe P Thank you for taking the time to review, our staff take a great deal of time to ensure all our guests have a great Quest Experience. Our staff are very knowledgeable of the local area. We apologise the bedding was not what you requested; we can assure you we do try our best to accommodate all out... More 

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