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Quest Frankston

377 Nepean Highway, Frankston, Victoria 3199, Australia
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Certificate of Excellence 2014
Quest Frankston
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Quest Frankston
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85 reviews from our community

Traveler rating
    48
    28
    4
    5
    0
See reviews for
17
21
5
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Christchurch, Canterbury, New Zealand
1 review
4 of 5 stars Reviewed 3 weeks ago

Unit was spacious and clean, well appointed. There were a few issues with blinds - 2 were broken and difficult to use. Elderly parents couldn't see out of their room consequently. 2 rooms joined to accommodate 2 couples.

Review collected in partnership with this hotel

Was this review helpful? Yes
Karen W, Manager at Quest Frankston, responded to this review

Dear Kay M, Thank you for staying with us and taking the time to review us on Trip Advisor. Our two bedroom apartments are spacious and comes well equipped with two ensuites and a full kitchen together with laundry facilities within the comfort of your apartment. We hope to welcome you back on your next visit. Nellie More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Moved from a hotel next door into a studio for 5 days. Wifi was not working on arrival and from that moment EVERY EFFORT was made to cover the inconvenience. I was upgraded not only in accommodation but in every other aspect of my stay. Nothing was too much to ask. I live in hotel rooms across the globe: this... More 

Was this review helpful? Yes
Karen W, Manager at Quest Frankston, responded to this review

Dear EvangelistRG, Thankyou for the wonderful review and the opportunity to experience the service at Quest Frankston. The team are thrilled to read your feedback and look forward to welcoming you back on your next trip. Cheers, Karen @ Quest Frankston More 

Canberra, Australia
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I got a free upgrade on arrival, so all opinions are a bit on the good side. I stayed in the 1 bedroom apartment. The location is on the main road at Frankston. You have access to the beach and a short walk to the shops and restaurants. The units are built on a slope with some units being below... More 

Was this review helpful? Yes
Karen W, Manager at Quest Frankston, responded to this review

Dear AlpineAndyAustralia, Thankyou for taking the time to review us. Wonderful to read you got to experience our spacious one bedroom apartment. They are delightfully spacious and convenient for a home away from home feel in a nice quiet environment. Thankyou for staying with us, we look forward to welcoming you back soon! Cheers, Karen @ Quest Frankston. More 

Gold Coast, Australia
1 review
5 of 5 stars Reviewed November 12, 2014

The welcome we received upon check-in set the tone for the remainder of our 5 night stay. Despite our late and unexpected arrival (due to unsuitable accomodation elsewhere), we were greeted with genuine warmth and felt at home immediately. Our 'King Studio' apartment had everything we needed for an easy & stress-free break. It was bright, very clean and spacious.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Karen W, Manager at Quest Frankston, responded to this review

Dear Elissa T, Thankyou for your time in reviewing us on Trip Advisor. Fabulous to read you had a wonderful stay and were comfortable in the spacious studio apartment. I will be sure to pass on your feedback to Tamara who met you on arrival and the rest of the team. We look forward to welcoming you back when you... More 

1 review
5 of 5 stars Reviewed November 9, 2014 via mobile

I booked my bowling team in of 15 people. They accommodated all of us and allowed us to pay as individuals even though I booked in as a group. We all showed up at different times and still were treated with kindness. Very helpful staff.

Was this review helpful? Yes
Karen W, Manager at Quest Frankston, responded to this review

Dear Sarah B, Thankyou for the review! Great to read you enjoyed the ease of booking and check in on arrival. We hope to welcome you back again soon. Karen More 

Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 8, 2014

Stayed here for 6 months on an insurance claim. The place is very close to beach, shops, Mornington Peninsula and everything this area has to offer. The staff are fantastic, very caring and genuinely friendly and helpful'. Nothing was ever too mucH trouble. Every morning as I headed off to work everyone from gardeners to admin to room service staff... More 

Was this review helpful? Yes
Karen W, Manager at Quest Frankston, responded to this review

Dear Donna I, Fabulous review! Thankyou for taking the time to share your experience with us. Thrilled to read you found the one bedroom apartment spacious and very accommodating to your needs. I will be sure to pass on your feedback to the rest of the team. Karen More 

Redhill, United Kingdom
1 review
5 of 5 stars Reviewed November 4, 2014

We booked Quest Apartments for 20 days, to be near to our son who lives in Frankston. We will choose them again for our next visit. The one bedroomed apartment was bright and spacious with bottlebush trees in flower and birds enjoying them outside on our patio. Everything worked fine and was clean. All the staff were very friendly and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Karen W, Manager at Quest Frankston, responded to this review

Dear Mabel R, It was a pleasure having you stay with us, thankyou for your feedback. I agree the surrounding garden to the apartments are lovely and relaxing. Feels like your home away from home! We look forward to welcoming you back on your next visit. Best regards, Karen More 

Melbourne, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 1, 2014

We booked our accommodation on the day for a couple & 14mth old. Room we got was pretty grotty & basic (1bd apt) had a balcony with no fence, couch was dirty. Door had not extra lock feature, our boy can open doors. Massive gap in the door & could see outside. Highly recommended the other Quest if staying in... More 

Was this review helpful? Yes
Karen W, Manager at Quest Frankston, responded to this review

Dear Springcleaner, Thankyou for reviewing us on Trip Advisor. I am disappointed to hear of your experience at Quest Frankston. Our apartments are lovely and spacious, fully equipped with balconies. Upon your next visit I recommend booking one of our large one bedroom apartments on the first and second floor which offer a fenced balcony instead of patio. The apartments... More 

Sydney, New South Wales, Australia
1 review
4 of 5 stars Reviewed October 27, 2014

First timers at Quest Frankston and will definitely not be our last. The apartments are spacious, outfitted with all the comforts making it great for families. Close by to everything, transport, shops which made it great to get away from the bustle of the city. Quest staff are very professional and friendly which really topped off our whole holiday. Thanks... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Karen W, Manager at Quest Frankston, responded to this review

Dear Sarah H, Thankyou for reviewing us on Trip Advisor. We are delighted to read you had a wonderful experience at Quest Frankston and that the Team contributed to your experience. We look forward to welcoming you back again! Karen @ Quest Frankston More 

St Helens, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2014

This is our second stay at quest Frankston and we will be back again. Great service and appartments perfect for families and large groups. No request is too hard for these helpful staff. Train Station close by and staff helped with miki cards for transport. Thank you for masking our stay so enjoyable :)

Was this review helpful? Yes
Karen W, Manager at Quest Frankston, responded to this review

Dear Belinda M, It was a pleasure welcoming you and your family back to Quest Frankston, thank you for your loyalty. Fantastic to hear we could be of assistance offering our Myki cards for your travels and you were comfortable during your stay. We look forward to welcoming you back again soon! Karen @ Quest Frankston More 

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Additional Information about Quest Frankston

Address: 377 Nepean Highway, Frankston, Victoria 3199, Australia
Location: Australia > Victoria > Mornington Peninsula > Frankston
Price Range (Based on Average Rates): $$
Number of rooms: 39
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