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Quest Frankston

Certificate of Excellence
377 Nepean Highway, Frankston, Victoria 3199, Australia
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Best prices for: 1 room 1 guest
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Quest Frankston
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119 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Greater Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed here about 18 days with my family. This place close to Beach, Restaurants, Shopping mall. Kids had lot of fun. Service provided to us was Excellent. If I get a opportunity I would like to visit again.

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear sureshg16, Thank you for your review, it is lovely to hear your family enjoyed their stay at Quest Frankston. Our apartments are very spacious and has the entire feature you would need in a home, perfect for a long-term stay. Quest Frankston is located within walking distance to the Bayside Shopping Centre, restaurants and entertainment precincts; it is fantastic... More 

Lancaster, United Kingdom
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is apartments rather than rooms. The one we had was very comfortable and spacious with all the amenities that you could require including a free laundry. The reception staff where very helpful. There are plenty of places to eat in the vicinity or adjacent that will put your requirements on the hotel bill. Highly recommended

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Ann O, So thrilled to read you had a great stay. Our one and two bedroom apartments are very spacious and perfectly suited for a home away from home living. Having a washer and dryer in the apartment is such a convenience too! Thank you for sharing your experience and we look forward to welcoming you back soon. Nellie... More 

Perth, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Perfect service, Friendly staff, Great facilities. overall a great stay.,............................ ..................................................................................... ............

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Nathan K, Fabulous review of Quest Frankston and the Team, thank you! Look forward to welcoming you back soon. Nellie @ Quest Frankston More 

Cairns, Australia
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This accommodation was great. The apartment was very nice, lovely comfortable bed. Large bathroom with a washing machine and the kitchen was reasonably stocked with what you needed to cook meals. Easy walking distance to shopping centre, gyms and water. Wi-Fi worked quite well too.

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Karen B, Thank you for reviewing us on Trip Advisor. Great to read you had everything you needed in the apartment. Our laundry facilities within the comfort of your very own one bedroom or two-bedroom apartment is such a convenience on hand. Walking distance to the Frankston CBD, restaurants and the beach, Quest Frankston is great may it be... More 

Sydney
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The facilities were ideal for my series of training days and the service provided was excellent. Staff at quest go out of their way to make sure you have everything you need. The apartments are big, modern and bright and the training setup couldn't have been better. Participants loved the venue and the amenities.

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear anne584, Fabulous to read your review of Quest Frankston, thank you! Definitely spacious, the one-bedroom apartments boost that extra space for a quick meeting or running a training for a small group. Thank you for your positive comments on the team, I will be sure to pass that on to them. Look forward to welcoming you back when you... More 

Greater Melbourne, Australia
1 review
5 of 5 stars Reviewed May 22, 2015

I had an excellent and a wonderful experience at Quest Frankston. And I look forward to coming back. The one bedroom apartment had everything I needed; washing machine and dryer, coffee machine and plenty of room.

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Jane L, Thank you for your review, we are glad to hear you had a wonderful experience at Quest Frankston. Our Spacious One Bedroom Apartments are ideal for long-term stays as it is the comfort of your own home. All of our apartments contain an espresso coffee machine, complimentary whilst your stay and we are glad to hear you... More 

Sydney, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed May 12, 2015

Myself and my parents booked a 2 bedroom apartment. It was actually an adjoining 1 bed and studio apartment. This meant that we had 2 bathrooms and two kitchen areas. The lounge was very spacious and the one bedroom apartment had a washing machine.

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Sherryn A, Thank you for sharing your review on your recent stay at Quest Frankston Serviced Apartments. It is great to hear our Two Bedroom Apartment was ideal for you and your parents. Recently refurbished, our one and two Bedroom Apartments do have a private laundry, these apartments are very spacious and perfect for families and couples who love... More 

Sydney Australia
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 7, 2015

Let me start by saying rooms were clean and spacious and staff pleasant and helpful. We did have a few issues however and we were on our 3rd room and still things did not work properly. Because of problems with the studio room my husband & I were upgraded to a one bedroom suite however because of poor heating I... More 

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear AnneFowler, Thank you for your time in reviewing Quest Frankston online. I appreciate your positive feedback on how the team persevered to find solutions to the issues you faced, Lachlan in particular. I am sorry about the inconvenience these issues caused to your overall experience of Quest Frankston. Please give me a call on your next visit. Nellie @... More 

Perth, Australia
2 reviews
5 of 5 stars Reviewed May 2, 2015

I chose the Quest Frankston over Quest Frankston on the Bay because it was cheaper and didn't expect it to be great after reading some reviews - but we were very pleasantly surprised. The room was very spacious and clean and had recently been refurbished. It was everything we needed and within walking distance of the railway station and a... More 

Review collected in partnership with this hotel

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear PamRuth65, Thank you for sharing your wonderful experience of Quest Frankston. Great to read you enjoyed the convenience of the spacious apartment as well as the location. The refurbishment has added a new fresh look to the apartments. I will pass on your feedback to Tamara who checked you in on arrival. We look forward to welcoming you back... More 

Newcastle, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 21, 2015

I had 5 nights at Quest Frankston but I won't have any more! The room was very noisy. I could hear every word, cough, snore and fart from the family in the next room. No charging facilities for phone etc in room. Not as good as Quest on the Bay Frankston.

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Allan P, Thank you for your review. It is disappointing to read you did not enjoy your stay at Quest Frankston. We do offer spacious stand-alone one-bedroom apartments. These apartments have no adjoining doors offering a more quiet stay. At Quest Frankston, we try our best to make your stay as enjoyable and comfortable as possible. We hope you... More 

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