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Quest Frankston

3.5 of 5 377 Nepean Highway, Frankston, Victoria 3199, Australia
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Quest Frankston
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Quest Frankston
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93 reviews from our community

Traveler rating
    53
    29
    4
    7
    0
See reviews for
22
23
5
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed overnight with my daughter for our weekend away and found the studio to be clean, spacious and quiet. The Staff were friendly and welcoming. Good place to stay and enjoy Frankston and the nearby attractions. :) Bibra

Was this review helpful? Yes
Shepparton, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

What a wonderful stay my wife and I had at Quest Frankston! We were there for 5 nights and we had a One Bedroom Apartment which had a full kitchen with an oven and also laundry facilities which was ideal for the length of stay. It also had a balcony which was good being a smoker. I have to agree... More 

Was this review helpful? Yes
Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Iliketooootraaavel, Thankyou for taking the time to share your experience with us. The team are thrilled to read you found the one bedroom apartment ideal and very accommodating to your needs. We are situated walking distance to the two best restaurants in town and so thrilled to hear you enjoyed the gorgeous Boathouse restaurant. We look forward to welcoming... More 

Darwin, Australia
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We booked emergency accommodation here for 10 days following my mother's stroke. The rooms are a little tired and need a refurb but are spacious, clean and comfortable. Having a full kitchen and laundry was great for us as we were there for a longer stay. More importantly for us, because the length of our stay was so uncertain, the... More 

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Genfie, Thank you taking the time to review Quest Frankston - great to see that you have thoroughly enjoyed your stay with us! The apartments are indeed very spacious and have everything you need to be 'a home away from home' We are thrilled you found all that you needed in the apartment and that you were comfortable during... More 

ACT
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A very disappointing stay in these apartments. We booked a 2 bedroom apartment. Size is fine but quality and cleanliness is poor. The day lounge in apartment 18AB has a massive tear in it, the TV lounge was so dirty we needed to put the sheets on it from the spare bed, as was the dining room chairs. Many other... More 

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear JaVaMe, Thankyou for taking the time to review Quest Frankston. With regards to specific feedback on the state of furniture in the apartment, the property has started refurbishment where all 66 apartments have had new carpet put down and will have new furniture by the end of the month. The final stage will be the replacement of the common... More 

Melbourne, Victoria, Australia
1 review
2 of 5 stars Reviewed 3 weeks ago

My partner and I booked a room here for two nights just after New Years. The accommodation itself is really nice and the location is great but there were limited staff available and housekeeping was non-existent as they seemed to be operating on a 'skeleton crew' over this period. This resulted in a number of problems trying to get things... More 

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear KristH81, Thankyou for reviewing us on Trip Advisor. I am disappointed to read, you did not enjoy your stay as a result of servicing. Every feedback is an opportunity to improve the service we offer to our guests as this is not the standard we aspire to. Please give me a call to discuss this further on 8796 1000.... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Spacious, we rent a 2 bedrooms - it comes with 2 bathrooms. Kitchen is well equipped. Shopping mall is within walking distance. Boathouse, one if the famous eating place here at mornington peninsula is also within wakkjng distance. It was obe our best stay in Melbourne. We were there for 3 nights.

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Nellie T, Front Office Manager at Quest Frankston, responded to this review

Dear Rahim Y, Wonderful to read your online review, thankyou for sharing your experience! We are delighted you found the two bedroom apartment spaciously accommodating and the facilities ideal for your stay. Conveniently situated walking distance to the beach and the famous Bayside Shopping precinct, Quest Frankston is perfect for a quick getaway. We look forward to welcoming you back... More 

Gladstone, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A friendly place from the moment you walk through the door. Even though we had a front apartment, there was not much road noise and generally the place was quiet. It is walking distance to the shops and the beach is an accessible distance. The 2 bedroom apartment has a decent amount of space for a family including a family... More 

Was this review helpful? Yes
Nellie T, Manager at Quest Frankston, responded to this review

Dear AllAroundTrip1, Thank you taking the time to review Quest Frankston - great to see that you have thoroughly enjoyed your stay with us! The apartments are very indeed very spacious and have everything you need to be 'a home away from home'. I also believe that the addition of the coffee machine is fantastic - especially for coffee fanatics.... More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed December 22, 2014

Staff were very friendly and helpful. Place was very clean & great to stay for a longer period with excellent kitchen facilities. Difficult to access from Melbourne airport when you arrive late. I was required to attend Monash Uni and staff were able to drop me off each morning which was an excellent help.

Review collected in partnership with this hotel

Was this review helpful? Yes
Nellie T, Manager at Quest Frankston, responded to this review

Dear Clare A A, Thank you for your fantastic review regarding Quest Frankston. Nellie, the team and myself are thrilled to see that you have enjoyed your stay with us. The kitchen facilities as you mentioned are indeed 'excellent' - they offer everything you need to prepare delicious meals. We were also delighted to drop you off every morning to... More 

Christchurch, Canterbury, New Zealand
1 review
4 of 5 stars Reviewed November 30, 2014

Unit was spacious and clean, well appointed. There were a few issues with blinds - 2 were broken and difficult to use. Elderly parents couldn't see out of their room consequently. 2 rooms joined to accommodate 2 couples.

Review collected in partnership with this hotel

Was this review helpful? Yes
Karen W, Manager at Quest Frankston, responded to this review

Dear Kay M, Thank you for staying with us and taking the time to review us on Trip Advisor. Our two bedroom apartments are spacious and comes well equipped with two ensuites and a full kitchen together with laundry facilities within the comfort of your apartment. We hope to welcome you back on your next visit. Nellie More 

1 review
5 of 5 stars Reviewed November 25, 2014 via mobile

Moved from a hotel next door into a studio for 5 days. Wifi was not working on arrival and from that moment EVERY EFFORT was made to cover the inconvenience. I was upgraded not only in accommodation but in every other aspect of my stay. Nothing was too much to ask. I live in hotel rooms across the globe: this... More 

Was this review helpful? Yes
Karen W, Manager at Quest Frankston, responded to this review

Dear EvangelistRG, Thankyou for the wonderful review and the opportunity to experience the service at Quest Frankston. The team are thrilled to read your feedback and look forward to welcoming you back on your next trip. Cheers, Karen @ Quest Frankston More 

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Additional Information about Quest Frankston

Address: 377 Nepean Highway, Frankston, Victoria 3199, Australia
Location: Australia > Victoria > Mornington Peninsula > Frankston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Quest Frankston 3.5*
Number of rooms: 39
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