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All 4 Frankston hotels

BEST WESTERN Frankston International Motel

389 Nepean Highway, Frankston, Victoria 3199, Australia
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73%
Ranked #1 of 4 hotels in Frankston
Certificate of Excellence 2014
A recent review
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  • Reviews (57)
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57 people have reviewed this hotel

Traveler rating
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    23
    12
    3
    0
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6
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Needing 2 nights accomodation in the area we booked online sight unseen, and were happy with our choice. Located on the main highway, well signed, plentiful parking and friendly staff gave a great first impression. Our room was up 2 flights of steps and was clean, the bed comfortable, the bathroom clean (albeit a little dated) and included a shower... More

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Perth, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our recent stay. The room was really spacious with lots of storage, a couch, 2 chairs and a table. I love the huge vanity bench top with a ledge for my bits and pieces. The bathroom was equally large with a spa. The breakfasts were huge. Although, I missed fresh brewed cafe-style coffee and brewed tea. The Bayside... More

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Perth
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Based on a 3 night stay I would recommend it for people who need a clean bed for a few nights in Frankston. I am not picky and actually thought it was ideal for the needs of my stay, but could not recommend it as a "very good" or "excellent" because I think that could give the impression that it... More

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Townsville, Australia
1 review
4 of 5 stars Reviewed June 2, 2014

I was extremely pleased with the Frankston International Hotel. We stayed for three nights and dined in the restaurant a number of times for breakfast and dinner. The service was impeccable and the food was fantastic. The were very accommodating of our toddler and our special meal requests.

Was this review helpful? Yes
FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thank you very much for taking the time to give us feedback about your recent stay at Best Western Frankston International. We are very proud of all of our friendly team of staff and the kitchen and restaurant team who always go out of their way to look after our guests are stars. We look forward to welcoming you back... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2014

In town on business, and this place was chosen by my clients. As has been said in other reviews, the hotel is tidy, the rooms are mostly clean, and the area is very quiet. If you are just looking for a place to sleep, then this motel may be highly suitable. I was here on business, however, and my review... More

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FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thank you very much for providing feedback on your stay at Best Western Frankston International. We are a 28 year old motel and I have operated it for the last 13 years. We continually invest in upgrading the facilities and try to ensure that all of our guests are as comfortable as possible. We are proud that we can maintain... More

Staffordshire
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 15, 2014

After experiencing disappointing customer service at the Park Royal it was refreshing to receive a warm welcome at the Best Western. We stayed here for 3 days in March as the first stopover of our tour of Australia. Although the hotel and room could do with a bit of an upgrade the whole place was spotlessly clean. The location is... More

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FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thanks for your great feedback. We are a 28 year old motel but we try our best to keep it in the best possible condition for our guests. We know that we can't compete with the modern motels as far as furnishings go but we strive to provide our guests with the best and friendliest service. We are extremely proud... More

Senior Contributor
35 reviews 35 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 13, 2014

Stayed here for three nights at the end of March in a lovely room complete with spa bath. The room was clean & comfortable and the service was excellent. Even though the motel is on a main road I found it to be quiet & I had a good nights sleep each night. They have free Wi-Fi and there is... More

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FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thanks for the feedback Martin. We look forward to welcoming you back whenever your in the area. Regards Phil More

Kyneton, Australia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2014

Very comfortable Motel centrally located, friendly staff, Great breakfast, Dining room pleasant outlook. very clean well presented rooms with everything you need , we had a spacious room. Value for money. will be staying there again in May.

Was this review helpful? Yes
FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thanks for the feedback. We really appreciate it when our guests let us know how we are going. We are extremely proud of our friendly team of staff. We are all looking forward to your next stay. Kind regards Phil More

Wodonga, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2014

Recently stayed here for a two day business meeting and really was impressed with the wonderful staff at the Best Western International. Really helpful, pleasant and friendly. Restaurant for dinner and breakfast was great, particularly dinner. Entre, Main course plus desert were all of excellent quality and flavour plus a very good wine selection. The accommodation room was spacious and... More

Was this review helpful? Yes
FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thanks for your great feedback. We really appreciate it when our guests tell us how we are going. Look forward to welcoming you back soon. Phil More

Canberra, Australia
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed March 30, 2014

Just spent a weekend at Best Western Frankston, the first time my husband and I have gotten away on our own for way too many years. I booked a deluxe spa room but we were a little disappointed the spa was small and the room a little dated. The hotel is located very close to shops and eating though, highly... More

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FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thank you very much for giving us feedback on your recent stay at BEST WESTERN Frankston International. I am sorry that you were disappointed with the size of the spa. Our motel has 38 rooms with corner spas of that size in the ensuites, but we also have 2 luxury rooms with larger spas in the bedrooms. I will happily... More

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Additional Information about BEST WESTERN Frankston International Motel

Address: 389 Nepean Highway, Frankston, Victoria 3199, Australia
Location: Australia > Victoria > Mornington Peninsula > Frankston
Price Range (Based on Average Rates): $$
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Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service
Number of rooms
44

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