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All 4 Frankston hotels

BEST WESTERN Frankston International Motel

389 Nepean Highway, Frankston, Victoria 3199, Australia
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BEST WESTERN Frankston International Motel
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74%
Ranked #1 of 4 hotels in Frankston
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 2, 2014
angfortt Townsville, Australia
  • Overview
  • Reviews (54)
  • Photos (35)
  • Amenities
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  • Room tips (11)
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54 people have reviewed this hotel

Traveler rating
    19
    21
    11
    3
    0
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6
25
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Townsville, Australia
1 review
4 of 5 stars Reviewed June 2, 2014

I was extremely pleased with the Frankston International Hotel. We stayed for three nights and dined in the restaurant a number of times for breakfast and dinner. The service was impeccable and the food was fantastic. The were very accommodating of our toddler and our special meal requests.

Was this review helpful? Yes
FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thank you very much for taking the time to give us feedback about your recent stay at Best Western Frankston International. We are very proud of all of our friendly team of staff and the kitchen and restaurant team who always go out of their way to look after our guests are stars. We look forward to welcoming you back... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2014

In town on business, and this place was chosen by my clients. As has been said in other reviews, the hotel is tidy, the rooms are mostly clean, and the area is very quiet. If you are just looking for a place to sleep, then this motel may be highly suitable. I was here on business, however, and my review... More

Was this review helpful? Yes
FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thank you very much for providing feedback on your stay at Best Western Frankston International. We are a 28 year old motel and I have operated it for the last 13 years. We continually invest in upgrading the facilities and try to ensure that all of our guests are as comfortable as possible. We are proud that we can maintain... More

Staffordshire
Contributor
20 reviews 20 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 15, 2014

After experiencing disappointing customer service at the Park Royal it was refreshing to receive a warm welcome at the Best Western. We stayed here for 3 days in March as the first stopover of our tour of Australia. Although the hotel and room could do with a bit of an upgrade the whole place was spotlessly clean. The location is... More

Was this review helpful? Yes
FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thanks for your great feedback. We are a 28 year old motel but we try our best to keep it in the best possible condition for our guests. We know that we can't compete with the modern motels as far as furnishings go but we strive to provide our guests with the best and friendliest service. We are extremely proud... More

Senior Contributor
35 reviews 35 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 13, 2014

Stayed here for three nights at the end of March in a lovely room complete with spa bath. The room was clean & comfortable and the service was excellent. Even though the motel is on a main road I found it to be quiet & I had a good nights sleep each night. They have free Wi-Fi and there is... More

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FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thanks for the feedback Martin. We look forward to welcoming you back whenever your in the area. Regards Phil More

Kyneton, Australia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2014

Very comfortable Motel centrally located, friendly staff, Great breakfast, Dining room pleasant outlook. very clean well presented rooms with everything you need , we had a spacious room. Value for money. will be staying there again in May.

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FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thanks for the feedback. We really appreciate it when our guests let us know how we are going. We are extremely proud of our friendly team of staff. We are all looking forward to your next stay. Kind regards Phil More

Wodonga, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed April 2, 2014

Recently stayed here for a two day business meeting and really was impressed with the wonderful staff at the Best Western International. Really helpful, pleasant and friendly. Restaurant for dinner and breakfast was great, particularly dinner. Entre, Main course plus desert were all of excellent quality and flavour plus a very good wine selection. The accommodation room was spacious and... More

Was this review helpful? Yes
FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thanks for your great feedback. We really appreciate it when our guests tell us how we are going. Look forward to welcoming you back soon. Phil More

Canberra, Australia
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 30, 2014

Just spent a weekend at Best Western Frankston, the first time my husband and I have gotten away on our own for way too many years. I booked a deluxe spa room but we were a little disappointed the spa was small and the room a little dated. The hotel is located very close to shops and eating though, highly... More

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FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thank you very much for giving us feedback on your recent stay at BEST WESTERN Frankston International. I am sorry that you were disappointed with the size of the spa. Our motel has 38 rooms with corner spas of that size in the ensuites, but we also have 2 luxury rooms with larger spas in the bedrooms. I will happily... More

Southampton, United Kingdom
Top Contributor
86 reviews 86 reviews
84 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 19, 2014

Dont be put of by the dour outside appearance which do no favours to your initial impressions. The rooms were large and clean well furnished with a nice bathroom. Free Wifi availabe. Some rooms require use of outside steps, but help was offered with the bags. It is convienent for all the facilities the Frankston area has to offer as... More

Was this review helpful? Yes
FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thank you for taking the time to give us feedback on recent stay at BEST WESTERN Frankston International. We appreciate it when our guests tell us where we can improve. We are extremely proud of our team who go out of their way to assist our guests. We have a very experienced and talented Chef who produces great quality food... More

UK
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 11, 2014 via mobile

I stayed there in February 2014. Just over an hour to Phillip Island by car, just under an hour to Portsea by car, ten minute walk to long sandy beach, ten minutes walk to town centre restaurants and shops, five minute walk to railway station which is forty five minutes to Melbourne City Centre. Old, but clean rooms, plenty of... More

Was this review helpful? Yes
FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thank you very much for choosing to stay at BEST WESTERN Frankston International Motel and for taking the time to provide feedback on your stay. We are extremely proud of our team of friendly staff who go out of their way to look our guests. Our motel is the only accommodation in Frankston with a licensed restaurant serving breakfast and... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 12, 2014

Our one night stay at this motel was part of our first stay in Frankston. Upon checking in, I found the staff to be exceptionally friendly, courteous and helpful. They were truly excellent to deal with. Our room was a comfortable size, clean, and comfortably appointed. Interestingly, the bathroom was large and contained a spa which was both enjoyable and... More

Was this review helpful? Yes 2
FIM389, Owner at BEST WESTERN Frankston International Motel, responded to this review

Thank you very much for choosing to stay at BEST WESTERN Frankston International and for taking the time to give your feedback on your stay. We are extremely proud of your friendly team of staff who go out of their way to look after all of our guests. We are continually spending money on upgrading the facilities in our rooms... More

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Additional Information about BEST WESTERN Frankston International Motel

Address: 389 Nepean Highway, Frankston, Victoria 3199, Australia
Location: Australia > Victoria > Mornington Peninsula > Frankston
Price Range (Based on Average Rates): $$
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Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service
Number of rooms
44

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