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Cedarwood Apartments

Hotel website
11 Schuss Street, Falls Creek, Victoria, Australia
Special Price
20% off peak season rates
Cedarwood Apartments
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51 reviews from our community

Traveler rating
    24
    14
    7
    3
    3
See reviews for
19
5
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (51)
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    (11)
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Perth, Australia
1 review
5 of 5 stars Reviewed April 10, 2015

Falls Creek was cycling central on 7 & 8 March 2015. I want to congratulate Narelle on the remarkable way she patiently met the needs of the many cyclists staying at Cedarwood. It was a fabulous weekend. Well done Narelle and the Falls Creek community.

Was this review helpful? Yes
Narelle C, Manager at Cedarwood Apartments, responded to this review

HI Chris, thanks for taking the time to write your review. I'm glad you enjoyed your stay and hope to see you back again for more cycling soon. Remember if you would like to return for The Peaks Challenge next year you can get it at this summers rates if you book now by calling me to do so. Thanks... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 8, 2015 via mobile

By far the worst place I have ever stayed. The manager is incredibly rude and abusive. It's like she wanted to pick fights with her guests on purpose. There is nowhere safe to store your ski's overnight, and the terrible unlocked storage cage is placed on a steep grade of ice. We asked countless times to get it scraped as... More 

Was this review helpful? Yes 2
Narelle C, Manager at Cedarwood Apartments, responded to this review

Tell tale signs of a fake review; 1. who would take this long to say something if it was this bad? 2. there was only fresh snow and no ice in July 2014 3. i personally grit any areas that may become slippery on a daily basis so even if there is ice the ski cage is fine 4. no... More 

Perth WA
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 15, 2015

Stayed here for three nights in apartment 4 - basic but comfortable for our stay, with fridge, microwave, kettle, toaster plates cutlery and sink. Nothing to complain about for the price. Bed was just right, location quiet. A friendly welcome on arrival and a sincere goodbye on departure. Well done Cedarwood Apartments and Thank you Narelle.

Was this review helpful? Yes 2
Narelle C, General Manager at Cedarwood Apartments, responded to this review

Thanks for taking the time to write such a lovely review. I'm glad you enjoyed your weekend with us and hope to see you again soon. thanks for mentioning the difference between the studio you stayed in and the self contained apartment too. Remember if you would like to return for the peaks challenge next year returning guests get it... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2015

Great location, comfortable rooms, nicely placed in the town giving access to all the mountains facilities, I have enjoyed mountain biking and adventure racing here at falls, and cedar wood apartments have been great accommodation.

Was this review helpful? Yes 1
Narelle C, General Manager at Cedarwood Apartments, responded to this review

Hello, and thanks for writing your review. I'm glad you enjoyed your stay at Cedarwood and found our location perfect for the Mountain Raid. Congratulations on your great efforts in the race and i look forward to seeing you all again for next years Falls Creek Mountain Raid Adventure Race! Kind Regards, Narelle More 

1 review
5 of 5 stars Reviewed February 13, 2015

Right in the heart of falls creek, this hotel is in a spectacular location. Rooms are cosy, warm and contain all neccesarey equipment. Service is excellent. Really enjoyed the mountain biking and accessibility to the tracks from the hotel.

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Narelle C, General Manager at Cedarwood Apartments, responded to this review

Hi Mark, thanks for taking the time to write your review. I'm glad you had a good time at Falls Creek and enjoyed apartment 18. I look forward to seeing you and your group again in summer or perhaps in winter. Thanks again, kind regard, Narelle More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed January 27, 2015

Great place to rest myself after a day on a motorbike in the high country. Comfy room that had the basic essentials I needed to relax after many km's; kitchen, lounge, bed and maybe the most powerful shower in Victoria? Lucky Falls doesn't have a water shortage as you'll use it as long as you can..... With amazing views over... More 

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Narelle C, Manager at Cedarwood Apartments, responded to this review

Hi Matt, thanks for taking the time to write your lovely review. I am glad that i was able to help you out at such short notice on a busy weekend and i am glad that you did not have to ride back to Melbourne that day. Hopefully you got the package from Chris that i asked him to pass... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 19, 2015

The room was nothing special but did contain the bare minimum. The beds were comfortable, the shower was good and the balcony (small and made of metal grill) was great to have. The location of the hotel is at the furthest end of the village, so going to the supermarket can feel like quite a hike. I have never met... More 

Was this review helpful? Yes 1
Narelle C, Manager at Cedarwood Apartments, responded to this review

HI Danu? thanks for taking the time to write your review. I am not sure who you are or which apartment you stayed in however can perhaps shed some light on your concerns. Our apartments vary from very basic to very well appointed and the price reflects this so that hopefully we have something to suit most groups. It sounds... More 

Albury, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 17, 2014

Stayed at Cedarwood Apartments last weekend and found the accommodation very basic. No hand towel is provided and if you want a fresh bath towel, it costs you $2.50. A mug was chipped, some powerpoints didn't work, the bedside lamp didn't work and there were stains on the doona. I explained this to the manager when I checked out and... More 

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Narelle C, Manager at Cedarwood Apartments, responded to this review

Thanks Linda for taking the time to write your review. As explained when you were here - if I don't know there is a problem how can i fix it?? The lamp worked perfectly (once i plugged it into the wall socket), it didnt even have a blown globe, and the socket was working fine with everything i plugged into... More 

Adelaide, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 25, 2014

Not a bad place to stay! Great location, average size room, average beds, small kitchen and nice bathroom (aside from leaking shower/dodgy toilet that wouldn't stop running unless you reset the float in the cistern (yuck!) As per numerous other reviews, manager needs to work on communication skills. Ruling with an iron fist / bossy attitude is not a way... More 

Was this review helpful? Yes 1
Narelle C, Manager at Cedarwood Apartments, responded to this review

Thanks for taking the time to write your review. If you are able to come up with a better way to explain how things need to work in our building so to 1. protect the apartment owners property from ski/boarding gear damage, 2. ensure everyone has a great stay and not disrupt the holiday of others at the same time,... More 

Lancefield, Australia
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 16, 2014

This is the third time we have stayed at Cedarwood and still no complaints. The rooms vary but all supply partial to full kitchens and are kept impeccably clean by Narrelle and her staff. The beds are comfortable and with in room washing machines you can be clean for the next day of skiing. The location though is the big... More 

Was this review helpful? Yes
Narelle C, Manager at Cedarwood Apartments, responded to this review

Hi Chris, thanks for your great review. Agreed, our location is perfect and even when there is low snow it is a down hill walk to everywhere from Cedarwood so getting around once you have checked in is easy. I hope to see you guys again soon - perhaps in the summer for a little bush walking?? Kindest regards, Narelle. More 

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