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All 10 Morristown hotels

Holiday Inn Express Hotel & Suites College Square

2.5 of 5 Hotel   |   2903 Millers Pointe Drive, Morristown, TN 37813
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Ranked #3 of 10 hotels in Morristown
A recent review
5 of 5 stars reviewed 2 weeks ago
sandra3pa Lincoln, Delaware
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44 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
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English first
Lincoln, Delaware
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked this hotel last minute due to emergency travel, I usually research the hotels I plan to stay at before booking, but had no time to do so for this trip so my expectations were low, was I ever surprised , I am a harsh critic when it comes to hotels, I think in all the time I have contributed... More

Was this review helpful? Yes 1
Nashville, TN
13 reviews 13 reviews
11 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I ended up at this Holiday Inn Express in Morristown after my usual hotel in Dandridge (just traveling through from Nashville to South Carolina) was booked up. I had not made advanced reservations and discovered my dilemma around midnight on a Friday night. I began calling nearby hotels and ended up speaking with a very nice desk clerk from this... More

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Senior Contributor
29 reviews 29 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 17, 2014

I recently spent one night at this hotel. For the price ($83), I can't complain too much. It served the purpose of a one night stay. The pros are the lady at the front desk (Donna, maybe?) was very friendly and helpful. The price was good. Location was fine. Room seemed clean enough. The cons were the room was REALLY... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites College Square, responded to this review

Dear ngwife2, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As... More

Columbia, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 16, 2014

I have stayed at this property twice. The first time was a good experience. However, last time was not. One big positive: The staff is exceptionally pleasant - both at the front desk and in the breakfast room. One big negative: The sheets were absolutely not changed after the last guest (4th floor). There is no doubt about this. I... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites College Square, responded to this review

Dear rachel e, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding housekeeping service which was unacceptable. We will address this concern. I assure you the feedback of our hotel will... More

Nashville, Tennessee
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 5, 2014

I was in Morristown for a week on business. This hotel has extremely friendly staff, that room was clean, and the breakfast was pretty good. There is a pizza chain place literally across the street, so that was convenient when I got hungry some nights. I'm not in Morristown much, but if I find myself there again, I'll definitely stay... More

Was this review helpful? Yes 1
Buckner, Kentucky
17 reviews 17 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 1, 2014

Thank goodness we found this hotel!! We had made the mistake of not booking something in advance (were going to stop 1/2 way into our trip for the night) and had called at least 20 places that had no vacancy before finally getting a reservation here--another Holiday Inn Express gave us the info. It was about 15-20 minutes out of... More

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Senior Contributor
40 reviews 40 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 20, 2014

I've stayed at the hotel currently ranked #1 and Trip Advisor has it wrong - this Holiday Inn is far superior to anything else in Morristown! I say that because I was absolutely dreading returning to Morristown on business. My colleague convinced me to stay here and it completely changed my opinion of the entire city. It is worth noting... More

Was this review helpful? Yes 2
Linda D, Manager at Holiday Inn Express Hotel & Suites College Square, responded to this review

Thank you very much for the lovely comments above! I will be sure to pass this on to my staff, and we look forward to seeing you in the near future. More

Johnson City, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2014 via mobile

This place was wonderful. The overall facility was clean and well put together. Breakfast was great for the 4 days I was there for work. The room was cleaned everyday. The biggest thing I was most impressed about was the customer service. I left behind a leather jacket wroth over $150 after my stay. I didn't realize it was gone... More

Was this review helpful? Yes 1
Top Contributor
51 reviews 51 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 26, 2014

We had a very nice stay. The gentleman at the front desk on the evening of our visit was more than friendly and informative. He was extremely kind. The room was clean. the entire establishment was quiet, clean and nicely decorated. The pool area is nice but no hot tub which was unfortunate. The breakfast was very good and the... More

Was this review helpful? Yes 1
Forest, Virginia
Top Contributor
82 reviews 82 reviews
64 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 16, 2014 via mobile

This HI Express is really nice and like new. The staff here is first class. They are all cheerful, polite and helpful. The rooms are spacious and clean. My only complaints were minor. The mattress pad between the fitted sheet and the mattress was like sandpaper. Also, the workout room has equipment that wasn't functioning which was also mentioned in... More

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Additional Information about Holiday Inn Express Hotel & Suites College Square

Address: 2903 Millers Pointe Drive, Morristown, TN 37813
Phone Number:
Location: United States > Tennessee > Morristown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites College Square 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites College Square
Holiday Inn Morristown
Morristown Holiday Inn

24 photos of this hotel

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Hotel & grounds (5)
Dining (3)
Pool/beach area (3)
Room/suite (7)
Other (7)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
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#4 Business Hotel in Morristown
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Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites in Morristown, Tennessee Small town charm makes our Morristown, TN hotel a terrific place to visit or do business. Our conveniently located hotel in Morristown, set between the Great Smoky Mountains and Clinch Mountain, provides a comfortable place to call home. This new hotel offers easy access to both I-81 and I-40 via US 25E and US 11E. Savvy corporate travelers will appreciate the amenities and location of our Morristown hotel. Business meetings at Mahle, NCR, Arvin Meritor, or Berkline/ Benchcraft Industries will be easy to schedule because of our hotel's close proximity to downtown Morristown. Our award-winning Morristown hotel is an ideal Tennessee vacation hotel. There are 30 golf courses within a 50 mile radius, Cherokee Lake is four miles away and historic Crockett Tavern is one mile away. The Rose Center, a regional and cultural performing arts center, is three miles from our Morristown accommodations. We offer a warm and inviting welcome to our smoke-free hotel in Morristown, Tennessee. There's an indoor pool for year-round fun and a fitness center. Complimentary high-speed, wireless Internet lets you stay in touch with the office or family while you travel. Come join us in the place that Davy Crockett called home. Book your Morristown hotel reservations now and enjoy great hotel rooms and rates. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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