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All 10 Morristown hotels

Comfort Suites

2.0 of 5 Hotel   |   3660 W. Andrew Johnson Hwy., Morristown, TN 37814
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Ranked #8 of 10 hotels in Morristown
A recent review
3 of 5 stars reviewed 3 weeks ago
barbara m
  • Overview
  • Reviews (36)
  • Photos (4)
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36 people have reviewed this hotel

Traveler rating
    7
    9
    5
    8
    7
See reviews for
11
4
2
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Clean but dated. Staff was super could not have been nicer. The price is cheap you get what you pay for? The breakfast was okay, the fruit was not the best but everything else was good. We don't think this would be on our list of places to stay.

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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 14, 2014

Well, a list of pros and cons~ pros: free, wireless, dependable wifi, hot water, decent breakfast, coffee, nice pillows, close by many food spots and convenience store, cheap price. cons: moldy sheets, lack of fan in bathroom causing a humid and mold prone environment, dirty walls, dusty furniture, some of given room keys do not work, dated and rusty pool... More

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Travelers are raving about these Morristown hotels

Fort Mill, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 31, 2014

Stayed the weekend of 3/28 along with a traveling girls basketball team, in town for a tournament. What a disaster. At no time during the entire stay did we have any hot or even warm water. We were told different things - they had a new water heater installed, they were aware of it, the heater could not handle full... More

Was this review helpful? Yes 1
GeneralMgr34, General Manager at Comfort Suites, responded to this review

First of all please accept our apology.we are doing our best to provide every guest with best service and best product. past weekend.we provide the best of best from hot breakfast to house keeping.This place was over crowded with more guest then we expected.what ever happend last weekend we will not let it happen next time we will plan better... More

The Villages, Florida
Top Contributor
166 reviews 166 reviews
76 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed March 25, 2014

Stayed 3/24. Whew.. Lots of problems here... Hotel is just off Andrew Johnson highway, behind a gas station and waffle house. There is plenty of parking because there are only a few guests staying here. Our first impression was that the drive through covering shows some damaged and a gutter drain pipe was dirty and dented. The parking lot surface... More

Was this review helpful? Yes 1
Spartanburg, South Carolina
Top Contributor
157 reviews 157 reviews
154 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed November 11, 2013

Not a horrible hotel but several issues that will probably cause me to pass on this hotel when in area next time. The Good - hotel staff friendly, breakfast was average but no real issue here, and good night's sleep. The Bad/Ugly - no fitness room, rooms were dated, and indoor pool area was very warm as it was Summer... More

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Pendergrass
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2013

The biggest problem we had with this hotel was that the breakfast was probably the WORST of all of the Choice brand hotels we have stayed at. They did not allow the spray for the waffle maker to stay accessible so after every waffle was made the next one would stick worse. The waffle batter was not the problem even... More

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Clarksville
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 23, 2013

Like others stated it is dingy and dated. That could be dealt with but our toilet overflowed in the morning - a lot! I sopped up tons of water with our towels and reported it to the front desk, but they were in no hurry to look into it. I was told maintenance lives on site but usually doesn't clock... More

Was this review helpful? Yes 1
Cleveland, Tennessee
1 review
4 of 5 stars Reviewed March 18, 2013

My family stayed here and was very pleased.Race weekend .The hotel in general was very clean. The staff was was great and friendly.They helped us find somewhere to eat dinner and when we needed extra linen, no problem. Loved the breakfast, lots to choice from..Will see them again in August.

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Delaware, Ohio
Top Contributor
60 reviews 60 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 4, 2013

The good: nice front desk guy, very helpful. Felt like the area is fairly safe. And, the overall appearance of the hotel was ok. The room was large and had fridge in it. The not so good: the sheets on the bed were very stained and the towels were yellowed (but they were clean). The breakfast was fairly minimal. Overall:... More

Was this review helpful? Yes 1
Rockville, Maryland
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 22, 2012

First, the good: the front desk staff was very friendly and helpful. The room was clean and neat. However, the whole place has a rather faded, dated, beat up feel. The breakfast was touted as something to look forward to ... but was quite unimpressive. This is not a 'bad' place -- just mediocre.

Was this review helpful? Yes 1
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Additional Information about Comfort Suites

Address: 3660 W. Andrew Johnson Hwy., Morristown, TN 37814
Phone Number:
Location: United States > Tennessee > Morristown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
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Also Known As:
Comfort Hotel Morristown
Comfort Suites Morristown
Morristown Comfort Suites

4 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are located in the heart of Morristown, have Double, King and Jacuzzi Suite rooms with sleeper sofas and mini refridges for reasonable prices. Pet friendly with small pet fee, free wi- fi, full hot breakfast with waffle bar, 24 hour coffee, dry cleaning services available. Within walking distance to local restaurants. Indoor pool, no fitness on site, but guests are welcome to use National Fitness Center for there fitness needs while staying with us. 24 hr security cameras. Recently under new management, and currently upgrading our imenities. ... more   less 
Number of rooms
82

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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