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Comfort Suites

2.0 of 5
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3660 W. Andrew Johnson Hwy., Morristown, TN 37814
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Comfort Suites
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Ranked #7 of 10 Hotels in Morristown
A recent review
3 of 5 stars reviewed 4 weeks ago
MrsJoshC Washington DC, District of Columbia
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38 reviews from our community

Traveler rating
    7
    9
    7
    8
    7
See reviews for
12
4
3
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (38)
  • Mar-May only
    (10)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (7)
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Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We passed through here on the way from MS to MD, and stayed for 1 night. The hotel isn't bad, it just seems that they're not the most present as a staff. It was nice and quiet here, the beds were comfy, and it looks like things have been updated somewhat recently. There's an indoor pool, which was good for... More 

Was this review helpful? Yes 1
Glasgow, Kentucky
Top Contributor
67 reviews 67 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 4, 2015

We were passing through and stopped here for the night. The lady at the checkout said they had new furniture and were in the process of updating the hotel. The room looked nice enough and appeared to be clean. It was good enough for us to get some rest before traveling on home.

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Tucson, Arizona
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 4, 2014

This property has been my base of operations for the past 10 years or so. I was initially favorably impressed by the fact that the English-speaking housekeeping staff was constant year after year and that the hot breakfast foods varied from day to day. However, ownership changed several years ago, and all aspects of the property pretty much went downhill.... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed July 27, 2014

Clean but dated. Staff was super could not have been nicer. The price is cheap you get what you pay for? The breakfast was okay, the fruit was not the best but everything else was good. We don't think this would be on our list of places to stay.

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Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 14, 2014

Well, a list of pros and cons~ pros: free, wireless, dependable wifi, hot water, decent breakfast, coffee, nice pillows, close by many food spots and convenience store, cheap price. cons: moldy sheets, lack of fan in bathroom causing a humid and mold prone environment, dirty walls, dusty furniture, some of given room keys do not work, dated and rusty pool... More 

Was this review helpful? Yes 1

Travelers are raving about these Morristown hotels

Fort Mill, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 31, 2014

Stayed the weekend of 3/28 along with a traveling girls basketball team, in town for a tournament. What a disaster. At no time during the entire stay did we have any hot or even warm water. We were told different things - they had a new water heater installed, they were aware of it, the heater could not handle full... More 

Was this review helpful? Yes 2
GeneralMgr34, General Manager at Comfort Suites, responded to this review

First of all please accept our apology.we are doing our best to provide every guest with best service and best product. past weekend.we provide the best of best from hot breakfast to house keeping.This place was over crowded with more guest then we expected.what ever happend last weekend we will not let it happen next time we will plan better... More 

The Villages, Florida
Top Contributor
190 reviews 190 reviews
83 hotel reviews
109 helpful votes 109 helpful votes
2 of 5 stars Reviewed March 25, 2014

Stayed 3/24. Whew.. Lots of problems here... Hotel is just off Andrew Johnson highway, behind a gas station and waffle house. There is plenty of parking because there are only a few guests staying here. Our first impression was that the drive through covering shows some damaged and a gutter drain pipe was dirty and dented. The parking lot surface... More 

Was this review helpful? Yes 2
Pendergrass
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2013

The biggest problem we had with this hotel was that the breakfast was probably the WORST of all of the Choice brand hotels we have stayed at. They did not allow the spray for the waffle maker to stay accessible so after every waffle was made the next one would stick worse. The waffle batter was not the problem even... More 

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Clarksville
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 23, 2013

Like others stated it is dingy and dated. That could be dealt with but our toilet overflowed in the morning - a lot! I sopped up tons of water with our towels and reported it to the front desk, but they were in no hurry to look into it. I was told maintenance lives on site but usually doesn't clock... More 

Was this review helpful? Yes 2
Cleveland, Tennessee
1 review
4 of 5 stars Reviewed March 18, 2013

My family stayed here and was very pleased.Race weekend .The hotel in general was very clean. The staff was was great and friendly.They helped us find somewhere to eat dinner and when we needed extra linen, no problem. Loved the breakfast, lots to choice from..Will see them again in August.

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