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Comfort Suites

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3660 W. Andrew Johnson Hwy., Morristown, TN 37814
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43 Reviews from our TripAdvisor Community

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Traveler rating
    7
    9
    11
    9
    7
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14
5
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (43)
  • Mar-May only
    (13)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (7)
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Charlotte, North Carolina
Level Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Room was clean and beds were comfortable. However, lots of black mold - in bathroom and all over the place in indoor pool. The pool ceiling was disgusting - mold everywhere and parts of ceiling cut out and falling down. Cushions on loungers very stained. Hall ceilings in hotel also had lots of mold damage - drywall cut out and... More 

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Dubai, Dubai, United Arab Emirates
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed one night upon our arrival in the States and then three nights before leaving. Pros: Safe, clean room with friendly staff. Cons: Overpriced. Dated and worn down interior. Will not stay here again. Should have checked reviews before our visit. Stay here and you'll be paying $100 for what should be a $50 room.

Was this review helpful? Yes 1
coldwater
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed May 31, 2015

We had a nice room. Good check in with Mr Dubois. Very disappointed in breakfast. We were leaving around 8 so went in breakfast area and could not believe that they were so picked over. Not even hot water for tea. Coffee gone. Eggs gone. Tried to talk to lady doing the kitchen but she did not speak English. If... More 

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GeneralMgr34, General Manager at Comfort Suites, responded to this review

Thank you for your review.I am glad to hear that staff and room and hotel was nice.Thanks for that.I am disappointed to hear that our breakfast service was not to your expectations..This critical feedback will used in training to our staff.Thank you and look forward to see you again. More 

Travelers are raving about these Morristown hotels

St. Petersburg, Florida
Level Contributor
102 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed April 22, 2015

This is a tired property and it's not a good sign when the upgraded fixtures and accessories are bottom rung Home Depot stuff. On top of that, surfaces were sticky and there was a strong curry smell emanating from the "Jacuzzi Suite" directly across from the elevator on the top floor. Are the owners living there? This property is more... More 

Was this review helpful? Yes 1
Lexington, Kentucky
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 2, 2015

Stayed here for a week on business. I gave the hotel an "average because the hotel is in the midst of the "Choice Hotels update." Once they finish everything I think it will be deserving of a little higher rating. Lobby and breakfast area are always neat and clean. Breakfast is average fare--a little more variety would have been nice.... More 

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Washington DC, District of Columbia
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 1, 2015

We passed through here on the way from MS to MD, and stayed for 1 night. The hotel isn't bad, it just seems that they're not the most present as a staff. It was nice and quiet here, the beds were comfy, and it looks like things have been updated somewhat recently. There's an indoor pool, which was good for... More 

Was this review helpful? Yes 3
Glasgow, Kentucky
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed February 4, 2015

We were passing through and stopped here for the night. The lady at the checkout said they had new furniture and were in the process of updating the hotel. The room looked nice enough and appeared to be clean. It was good enough for us to get some rest before traveling on home.

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Tucson, Arizona
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 4, 2014

This property has been my base of operations for the past 10 years or so. I was initially favorably impressed by the fact that the English-speaking housekeeping staff was constant year after year and that the hot breakfast foods varied from day to day. However, ownership changed several years ago, and all aspects of the property pretty much went downhill.... More 

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Level Contributor
13 reviews
7 hotel reviews
3 of 5 stars Reviewed July 27, 2014

Clean but dated. Staff was super could not have been nicer. The price is cheap you get what you pay for? The breakfast was okay, the fruit was not the best but everything else was good. We don't think this would be on our list of places to stay.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 14, 2014

Well, a list of pros and cons~ pros: free, wireless, dependable wifi, hot water, decent breakfast, coffee, nice pillows, close by many food spots and convenience store, cheap price. cons: moldy sheets, lack of fan in bathroom causing a humid and mold prone environment, dirty walls, dusty furniture, some of given room keys do not work, dated and rusty pool... More 

Was this review helpful? Yes 1
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17 photos of this hotel

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Room/suite (8)
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Other (2)
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