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All 10 Morristown hotels

Comfort Suites

2.0 of 5 Hotel   |   3660 W. Andrew Johnson Hwy., Morristown, TN 37814
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Ranked #8 of 10 hotels in Morristown
A recent review
3 of 5 stars Reviewed November 11, 2013
Mark H M Spartanburg, South Carolina
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34 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
Fort Mill, South Carolina
1 review
1 of 5 stars Reviewed 3 weeks ago

Stayed the weekend of 3/28 along with a traveling girls basketball team, in town for a tournament. What a disaster. At no time during the entire stay did we have any hot or even warm water. We were told different things - they had a new water heater installed, they were aware of it, the heater could not handle full... More

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GeneralMgr34, General Manager at Comfort Suites, responded to this review

First of all please accept our apology.we are doing our best to provide every guest with best service and best product. past weekend.we provide the best of best from hot breakfast to house keeping.This place was over crowded with more guest then we expected.what ever happend last weekend we will not let it happen next time we will plan better... More

The Villages, Florida
Top Contributor
123 reviews 123 reviews
55 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed 3/24. Whew.. Lots of problems here... Hotel is just off Andrew Johnson highway, behind a gas station and waffle house. There is plenty of parking because there are only a few guests staying here. Our first impression was that the drive through covering shows some damaged and a gutter drain pipe was dirty and dented. The parking lot surface... More

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Travelers are raving about these Morristown hotels

Spartanburg, South Carolina
Top Contributor
161 reviews 161 reviews
158 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed November 11, 2013

Not a horrible hotel but several issues that will probably cause me to pass on this hotel when in area next time. The Good - hotel staff friendly, breakfast was average but no real issue here, and good night's sleep. The Bad/Ugly - no fitness room, rooms were dated, and indoor pool area was very warm as it was Summer... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2013

The biggest problem we had with this hotel was that the breakfast was probably the WORST of all of the Choice brand hotels we have stayed at. They did not allow the spray for the waffle maker to stay accessible so after every waffle was made the next one would stick worse. The waffle batter was not the problem even... More

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4 reviews 4 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 23, 2013

Like others stated it is dingy and dated. That could be dealt with but our toilet overflowed in the morning - a lot! I sopped up tons of water with our towels and reported it to the front desk, but they were in no hurry to look into it. I was told maintenance lives on site but usually doesn't clock... More

Was this review helpful? Yes 1
Cleveland, Tennessee
1 review
4 of 5 stars Reviewed March 18, 2013

My family stayed here and was very pleased.Race weekend .The hotel in general was very clean. The staff was was great and friendly.They helped us find somewhere to eat dinner and when we needed extra linen, no problem. Loved the breakfast, lots to choice from..Will see them again in August.

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Delaware, Ohio
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 4, 2013

The good: nice front desk guy, very helpful. Felt like the area is fairly safe. And, the overall appearance of the hotel was ok. The room was large and had fridge in it. The not so good: the sheets on the bed were very stained and the towels were yellowed (but they were clean). The breakfast was fairly minimal. Overall:... More

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Rockville, Maryland
19 reviews 19 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 22, 2012

First, the good: the front desk staff was very friendly and helpful. The room was clean and neat. However, the whole place has a rather faded, dated, beat up feel. The breakfast was touted as something to look forward to ... but was quite unimpressive. This is not a 'bad' place -- just mediocre.

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed October 18, 2012

After good stays in other Comfort locations, we checked into this one (suites only, so supposedly good) one afternoon. well, there is à couch, but with little space for suitcases, they must be placed on THE couch. THE bed hardly leaves any room to get in on THE far end, which is why à vacuüm cleaner never gets there. It... More

Was this review helpful? Yes 2
GeneralMgr34, General Manager at Comfort Suites, responded to this review

Thanks for staying with us at comfort suites for two nights.your review give our staff more opportunitye to work hard in every corner of hotel.Guest like you teach our staff that always look for small things that make most impack on our hotels.we are trying hard to work with our housekepping staff for improvement everyday.Please accept our apology.our commitment to... More

Atlanta, Georgia
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2012

I don't know what these people are talking about. I was scared at first but I wasn't gonna give 140.00 a night next door so i tried it..it could use some updates, but my room ws clean, breakfast was great and staff was awesome! Suzanne and Joseph was very helpful! I'd def stay again.

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Morristown
Comfort Hotel
Comfort Suites Morristown
Morristown Comfort Suites
Address: 3660 W. Andrew Johnson Hwy., Morristown, TN 37814
Phone Number:
Location: United States > Tennessee > Morristown
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 hotels in Morristown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
Official Description (provided by the hotel):
We are located in the heart of Morristown, have Double, King and Jacuzzi Suite rooms with sleeper sofas and mini refridges for reasonable prices. Pet friendly with small pet fee, free wi- fi, full hot breakfast with waffle bar, 24 hour coffee, dry cleaning services available. Within walking distance to local restaurants. Indoor pool, no fitness on site, but guests are welcome to use National Fitness Center for there fitness needs while staying with us. 24 hr security cameras. Recently under new management, and currently upgrading our imenities. ... more   less 
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