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Comfort Inn Drouin

Certificate of Excellence
275 Princes Way, Drouin, Victoria 3818, Australia (Formerly BEST WESTERN Drouin Motor Inn)
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Comfort Inn Drouin
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57 Reviews from our TripAdvisor Community

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Traveler rating
    28
    15
    4
    5
    5
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14
16
7
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (57)
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    (23)
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    (16)
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    (7)
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Bendigo, Victoria, Australia
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a well kept, budget style of motel. The room was fairly small but it was clean and comfortable . Perfect if you are looking for an overnight stay in Drouin. All the rooms face the main road, but it was not busy after 10 pm so that didn't cause a problem. SteveL

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Heathmont, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Can't comment on actually staying here, because they have made it impossible for us to do so. 5 week before a family celebration in the area I made an inquiry about accommodation through the "contact us" section on their website. 2 weeks later had still not had a response. Tried to phone the Comfort Inn Drouin directly to speak to... More 

Was this review helpful? Yes 1
Comfort Inn D, Manager at Comfort Inn Drouin, responded to this review

Thank you for you review. I am sorry you were disappointed. The motel is under new management now. I think this situation will not happy again. Thanks for taking the time to give us your views. Regards Comfort Inn Drouin More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015 via mobile

We stayed 2 nights and our eggs and bacon breakfast was yummy and was on time and hot :) the bed was so comfy and the spa bath and shower were relaxing and amazing . We don't have any complaints the room was clean and staff were polite and welcoming we would definately stay again Thankyou so much

Was this review helpful? Yes 1
Comfort Inn D, Owner at Comfort Inn Drouin, responded to this review

Thank you for your lovely comments about your recent stay. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We thank you for your support of our Motel and look forward to welcoming you back in the near future. Regards Comfort Inn Drouin More 

Melbourne, Australia
Level Contributor
54 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 26, 2015

From the outside, the motel doesn't appear like much. The car park is gravel. It is an older style building and where the rooms have been refurbished. The room itself was very clean and well appointed, although smaller than average. Breakfast is not included as part of the room rate, it is an extra (there is a "breakfast-to-go pack" in... More 

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Comfort Inn D, Owner at Comfort Inn Drouin, responded to this review

Thank you for your comments on your recent stay. We are glad you liked the motel and your room which has been architecturally designed and refurbished both inside and out. We have rooms ranging in size and we would like you to experience one of our other room types on your next visit. The motel is within walking distance or... More 

Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 22, 2015

Very comfortable room while a little on the small side. Modern bathroom facilities, bed comfortable. Loads of off street parking with easy access from the main road. A little way from town centre so a drive needed to go out for dinner. Friendly management.

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Comfort Inn D, Owner at Comfort Inn Drouin, responded to this review

Thank you for taking the time to post a review on Trip Advisor as all feedback is important to us. We are glad you liked the motel and your room which has been architecturally designed and refurbished both inside and out. We have rooms ranging in size and we would like to welcome you back to experience one of our... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 6, 2015

At time of booking I got a very good room rate. I was told that they closed at 9pm and if we were late , too bad. The manager said there is a secure key pad to access your room key after hours but as I said we would be there before 9pm no need for the secure room key... More 

Was this review helpful? Yes 1
Comfort Inn D, Owner at Comfort Inn Drouin, responded to this review

Thank you for taking the time to post a review regarding your recent stay. We are glad that you were happy with the cost of your room as our deals & packages provide great value over many room types. We were also delighted that you found the cleanliness of your room to your liking. We were sorry you were disappointed... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 14, 2015

The rooms were a king room a little small but okay if you only staying one or two nights. The staff were very helpful , the room was very clean but I had trouble sleeping with the road noise and the air conditioning from the rooms next door . If you have a phone that is not with Telstra you... More 

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Comfort Inn D, Owner at Comfort Inn Drouin, responded to this review

Thank you for your comments on your recent stay. We are glad you enjoyed your room and have been well looked after by our staff. It is our pleasure to take care of all our guests while staying with us. We have not received any complaints in regards to the split systems in the room regarding the noise and appreciate... More 

Morwell, Victoria, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 8, 2015

My third overnight stay at the Comfort Inn Drouin and yet another pleasant experience. The room was impeccably clean, amenities aplenty. Well stocked mini bar and snacks. It was quite a warm night and the airconditioner was very quiet and much appreciated. Very little road noise to be heard from my room (King Executive - Room number 16). Pleasant check... More 

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Comfort Inn D, Owner at Comfort Inn Drouin, responded to this review

Thank you for your review, we're delighted that you found our accommodation, upgraded amenities in the executive room and mini bar to your liking. It is appreciated to know that we have provided you with an enjoyable stay. We try to make the motel a home away from home for our traveling customers and we are glad we have been... More 

Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 1, 2015 via mobile

Stayed here for an overnight getaway with the hubby. The room was clean and well presented. The spa was amazing and very relaxing but the bed was way too hard. I woke up stiff and sore, it was the worst night sleep.

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Comfort Inn D, Owner at Comfort Inn Drouin, responded to this review

Thank you for your review, we're delighted that you found our spa relaxing and comfortable; it is a great place to relax, enjoy a movie or your favourite show from your private TV above the spa. We are sorry that you found the king bed with the 1.5 inch feather mattress topper not to your liking and we hope that... More 

Curlewis, Australia
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed January 27, 2015

Stayed one night while visiting the area. Room and bathroom were clean and felt very new. Room also had nice touches like pay TV and quiet split system AC. Very stocked mini bar and 'Ben n Jerrys' ice cream available from reception. WIFI worked great in room with access code from reception. No complaints and would stay again.

Was this review helpful? Yes
Comfort Inn D, Owner at Comfort Inn Drouin, responded to this review

Thank you for choosing to stay with us on your recent trip to Drouin. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable, the only hard part is picking which Ben & Jerry's ice cream flavour to enjoy. It’s great to hear you had a pleasant experience. We thank you for your... More 

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