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All 2 Creswick hotels

Novotel Forest Resort Creswick

4.0 of 5 Hotel   |   1500 Midland Highway, Creswick, Victoria 3363, Australia
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Ranked #1 of 2 Hotels in Creswick
A recent review
4 of 5 stars reviewed 2 days ago
Asynca Melbourne, Australia
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1,040 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Contributor
20 reviews 20 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel for a conference for three days in September. It wasn't difficult to find or get to - right off a main highway - and there was plenty of parking close to the front of the hotel. Check-in wasn't organised very well and there were queues all through the lobby even though the hotel was aware... More

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Ringwood North
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

This was a multigenerational get together for a few days of family fun. My husband and I travel internationally and interstate for work and I would give top marks to the staff for professionalism- nothing was too much trouble and always with a great attitude. The buffet breakfast ( kids eat free) and all other meals were excellent. Our room... More

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Jessie S, Manager at Novotel Forest Resort Creswick, responded to this review

Dear Helen M, It is great to hear how you made the most of all our resort has to offer, and thank you for sharing that here for others to read about. We are proud of our great staff and your recognition of them is also very much appreciated. I shall also be sure to discuss with the team the... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

My in-laws purchased a voucher for a 2night stay here as a present for my husband and I. It was quite warm when we arrived but were greeted by the loveliest staff at reception. They age us some fabulous spots to head out to the next day and a few brochures as it was our first time in the Daylesford... More

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Jessie S, Manager at Novotel Forest Resort Creswick, responded to this review

Dear Lisii_86, It's a real pleasure to hear how much you enjoyed the tasty delights on the menu at our resort, and the interactions with our staff. It is a pleasure for them to hear they have made this impression. We look forward to welcoming you back again for another relaxing stay. Please do be in touch prior so we... More

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Wonderful staff very helpful, but the beds are amazing just the best sleep ever really soft and nice!! the place is quiet and bathrooms are clean spacious, buffet breakfast is delicious, and the pool was heated this time so that make it perfect to swim !! they do need better room service menu not sure why it changed??

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Jessie S, Manager at Novotel Forest Resort Creswick, responded to this review

Dear Starzz77, Thanks so much for your comments here. It's wonderful to hear that we provided some genuine Rest and Relaxation, and the staff made it all the more enjoyable. We also appreciate your comments with regards to our food offerings, and this has been shared with our Chef, who also appreciates the feedback of our regular guests. Please do... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My partner and I needed a relaxing night away and we sure found it here. The staff were highly professional, our room was amazing with spectacular views of the countryside and to top it of the Vegetable Risotto we ordered for room service was among the best we've ever had. The standout icing on the cake was the amazing service... More

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Jessie S, Director of Sales at Novotel Forest Resort Creswick, responded to this review

Dear MattyZAlexander, Thank you for taking the time to leave your review, we are very pleased to hear that you enjoyed your stay with us! We will be sure to pass on your great feedback to Simon, and hope to see you back in the Forest soon. Regards, Gil Wong More

1 review
5 of 5 stars Reviewed 1 week ago

Nice place to stay, friendly staff they accommodated my needs, their restaurant serves the best steak I've ever had and very delicious desserts. I will be going back for sure even if it's just for the porterhouse.

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Jessie S, General Manager at Novotel Forest Resort Creswick, responded to this review

Dear Ajrigby, Thank you for your lovely feedback. All of our meat is sourced from local farms and we have a new menu coming out next week. I look forward to welcoming you back soon. Jessie Sheehan, General Manager More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Novotel forest resort Creswick for fathers day weekend. We have stayed here on many occasions. Huge thanks to Karla with the booking (extras like movies and foldout bed - which we loved) and Rebecca on reception, who was patient and very helpful - especially when we needed to stay unexpectedly another night. We love the executive king... More

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Jessie S, General Manager at Novotel Forest Resort Creswick, responded to this review

Dear luckykids5, Thank you for sharing your feedback from your recent stay. It is lovely to have you as regulars of our resort. The Executive King Rooms are perfect for families with the option of two King Beds, or one King and two singles, overlooking the golf course. We are trialing an additional kids breakfast buffet over the coming school... More

Contributor
15 reviews 15 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I am an Accor advantage member - I pay for the privilege of room upgrades and 'perks'. This is the only reason I chose this accomodation during a recent business trip to Ballarat. Upon check in, the staff asked if it was my first visit - which I confirmed and commented what a lovely property it APPEARED to be. I... More

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Jessie S, Manager at Novotel Forest Resort Creswick, responded to this review

Dear Aussierach76, I appreciated the opportunity to speak directly with you regarding your recent stay and the experiences throughout. Your comments and the discussion were of value in determining the ways we can improve our communication and delivery of service. I am very pleased you will be back and do look forward to having you return to us for a... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here one night in August. Generally, I think its well over-priced for the standard of service. The male receptionist was rude and arrogant as soon as I walked in the door. Did I not look like I could afford to stay here?! He mistakenly wrote my title on the tax invoice as Mrs, without asking or me mentioning... More

Was this review helpful? Yes
Jessie S, General Manager at Novotel Forest Resort Creswick, responded to this review

Dear Helen S, Thank you for sharing your feedback regarding your stay in August. I take all feedback from our guests seriously and have addressed similarly reported behaviour with this staff member. I have shared your feedback regarding the restaurant with my Food and Beverage Manager and Executive Chef for further discussion with their team. It is important that the... More

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Additional Information about Novotel Forest Resort Creswick

Address: 1500 Midland Highway, Creswick, Victoria 3363, Australia
Phone Number:
Location: Australia > Victoria > Creswick
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Forest Resort Creswick 4*
Number of rooms: 143
Reservation Options:
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Also Known As:
Novotel Forest Resort Creswick Hotel Creswick
Novotel Forest Hotel Creswick
Accor Forest Hotel Creswick
Creswick Novotel
Novotel Forest Resort Creswick Victoria

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