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Great Ocean Road Resort

105 Great Ocean Road, Anglesea, Victoria 3230, Australia (Formerly Surfcoast Spa Resort)
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98 Reviews from our TripAdvisor Community

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Traveler rating
    13
    23
    22
    17
    23
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27
48
3
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (30)
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    (30)
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    (7)
  • Dec-Feb only
    (31)
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Level Contributor
5 reviews
2 of 5 stars Reviewed 2 days ago NEW

Don't waste your money. Our room was small and furnished cheaply and basic. Vanity unit was small domestic type with nowhere to put your toiletries out to use. Towel rail only big enough for 1 towel. No spare toilet roll and only 1 face-cloth. All tissues nearly gone. No glasses for water. Bed very basic and uncomfortable and cheap doona... More 

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Melbourne, Australia
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 days ago NEW

We purchased a voucher from Our Deal for a spa suite at the resort, after reading many reviews and expressing our concern to Our Deal the providers of the voucher we contacted Our Deal to cancel booking prior to attending resort but received poor support infact they were not interested in reading reviews or offering assurance. All they were interested... More 

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Travelers are raving about these Anglesea hotels

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My partner booked this resort for 2 nights through ourdeal.com as a romantic getaway for my birthday. First of all, the deal was meant to be for a spa suite but they had none available. We thought oh well, there's a spa on the premises so no biggie. Wrong. It was the middle of winter and the spa was only... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

Worst hotel I've ever been to! Looks nice from the outside but don't be fooled. You Have to pay $20 each for 15 minutes on the trampoline. Their rackets for tennis apparently got stolen so there's no way to play tennis. The so called HEATED pool isn't even heated. Heaps of things in the hotel are broken, including lamps, door... More 

Was this review helpful? Yes 2
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked this hotel through groupon and according to them this place was beautiful and very well located. The thing is that the location is not bad and the place from outside looks nice and beautiful but is a big trap. First according to groupon the hotel offers a continental breakfast for every day. We went to the reception the... More 

Was this review helpful? Yes 3
Anglesea, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

No hair dryer No wardrobes Leaky Shower NOBODY IN RECEPTION AFTER 5PM Door lock fell off door and wont lock. DO NOT USE THIS MOTEL! This premises looks good from the outside but it is all fur coat and no knickers..the worst motel/hotel we have ever had the misfortune to stay at and whoever granted it 3 stars in the... More 

Was this review helpful? Yes 3
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed two nights in a standard room after purchasing a voucher off a deals website! The two nights were not great from the moment we arrived! Parking was absolutely horrible and when you arrive in the dark it didn't make it any easier. The room was very basic which is fine but definitely needed an upgrade and general maintenance and... More 

Was this review helpful? Yes 4
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Worst bad disgusting service from a manager who got in my face and wanted to hit me over towels yes I said TOWELS as our room wasn't serviced at all for the 3 days we were their!!! I rang and asked for some towels he attacked me verbally on the phone said I was getting nothing and hung up? So... More 

Was this review helpful? Yes 4
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

Let's start with all the positives. Room was decent, from the outside the 'resort' looks great. Negatives were half of the lights inside did not work. There weren't even lightbulbs in any of the lamps. Our room was not cleaned any of the 3 days we stayed there and on one of the day's the cleaning service left our new... More 

Was this review helpful? Yes 1
Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

From the moment I rang up to book the hotel, I knew that we were being given the second rate treatment. Our two night escape was meant to include spa suite, alfresco dining, mini kitchenette, foxtel TV and continental breakfast. As soon as I told them I was booking through Our Deal, I was told that a spa suite was... More 

Was this review helpful? Yes 5
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