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Great Ocean Road Resort

105 Great Ocean Road, Anglesea, Victoria 3230, Australia (Formerly Surfcoast Spa Resort)
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Great Ocean Road Resort
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87 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (87)
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    (30)
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    (31)
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Brisbane, Australia
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

After seeing a photo of this place in a travel brochure and reading claimed facilities, we booked two units for two nights (one for elderly grandparents and one for our son, his wife and two children). We arrived late in the afternoon and found the "resort'' to be a jumble of small bungalow type units spread out over a large... More 

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Doncaster, Australia
1 of 5 stars Reviewed 6 days ago NEW

Our First Floor apartment was filthy. Carpet not vacuumed, and I mean putrid. Toilet brush looked like it and floated out of the sewers of India. Crockery was dirty. We had a large balcony that I wouldn't dare walk barefoot on - beer bottle caps, dirt. I'd say that tiled balcony had never seen a broom, nor a mop. Walls... More 

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Mumbai (Bombay), India
Level Contributor
7 reviews
4 of 5 stars Reviewed 6 days ago NEW

We booked this property on bookings.com and got the most amazing deal for a one night stay in a two bedroom suite on our way to the Apostles via the Great Ocean Road. We reached quite late around 10 pm. So the reception was closed but there was a machine outside that swiftly checked us in and dispensed the key... More 

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Cambridge, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here for two nights in February this year. Booked and paid for two rooms in advance but received a call just prior to our stay saying there'd been a mistake with the booking and they only had one room. They'd found us somewhere else nearby to stay but we'd need to pay for this and they would refund... More 

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Melbourne, Australia
Level Contributor
7 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

The resort looked promising when we first arrived it has a nice frontage that looked like a nice resort. But quickly started to disappoint. 1pm no one at reception, it took 15 minutes for someone to show up a only to be told that check-in was at 2pm, we showed them the advertisement stating early check-in and late check-out, then... More 

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Roseburg, Oregon
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was advertised as a 4 star resort and I think that it may have been once. We were there 3 days and never saw the front desk staff, never got extra blankets, never got the 4 lights that didn't work repaired. They have kitchens but only crockery for 1 person in each room. The parking is intricate and hard... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location, nice room has potential but needs to lift its game from the staff to its way finding to its services. We were late arriving, but a key under a mat - with a message to ring a mobile number - good thing we have a mobile phone! No internet, despite being advertised. Rooms difficult to find in the... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

Booked a Spa room for 3 nights, arrived at 7pm, place closed, ended up in a shower room with no kettle, no service for our entire stay. Continental breakfast handed to me in a grey carrier bag on first morning then nothing! Moved on to a spa room with Dodgy air con. Got a $50 refund......I would never stay there... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Booked two 2 delux bedroom apartment for 2 nights in Queen bday long weekend. paid $1160 for 2 nights altogether. Not happy with service and facilities of resort. 1. There is not dedicated parking , you might have to park bit far if you dont get parking front of your apartment. 2. Room was not clean enough when we checked... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 27, 2015

I was a little doubtful booking a room here as some of the reviews were less than complimentary. My husband and I only wanted the one night so I threw caution to the wind and booked it anyway. From the outside it's a clean and modern complex that had a welcoming feel to it. Can't complain about the location at... More 

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