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All 1 Thornleigh hotels

Hotel Ibis Thornleigh

3.0 of 5 Hotel   |   200 - 212 Pennant Hills Road, Thornleigh, Hornsby, New South Wales 2120, Australia
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Ranked #1 of 1 Hotels in Thornleigh
A recent review
4 of 5 stars reviewed yesterday
home1943 Sydney, Australia
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244 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • German first
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  • Any
English first
Kempsey, Australia
1 review
3 of 5 stars Reviewed 2 days ago NEW

The room was very clean. Front desk staff were very friendly. I booked a room with two beds but when we got into the room it only had one, had to get someone to unlock the single bed attached to the wall which was extremely uncomfortable. Television service was terrible with most channels not working. breakfast was standard but nice.

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Senior Contributor
39 reviews 39 reviews
32 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel numerous times over the last two years. This time they have improved even more. The beds are very comfortable (they are soft due to the new ibis bed), the food is great and the service excellent. Check-in was prompt with my room key being ready. Being a Platinum member of their loyalty program, internet... More

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Newcastle, Australia
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was pleasantly surprised by good quality of this hotel considering it is relatively cheap accommodation. The rooms were comfortable and clean. Staff were good but nothing to write home about. Expect to wait a while for food if you have dinner in the hotel and at breakfast as they kept running out of food. The food was ok. In... More

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HITGM, General Manager at Hotel Ibis Thornleigh, responded to this review

Thank you for your feedback Jodi R. I truly apologise for the change in your booking which has lead to an unconfortable nights rest for you and your travelling partner. I will follow up this sequence of events internally and address the concerns with the team members involved. This is certainly not the level of service for which we are... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

A reasonably cheap hotel which was clean. Rooms a little small. Lots of parking and despite being near a main road, was very quiet. Front desk was friendly. Good for a short stay as long as you're not planning on spending time in the room apart from sleeping (size). A few minor issues: There's a step to get into the... More

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HITGM, General Manager at Hotel Ibis Thornleigh, responded to this review

We appreciate your comments from your recent stay. Thank you More

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at this motel for a recent business trip. This hotel sits on the side of a busy main road right in the middle of North West Sydney, only 400m away from a major hospital. Great, clean rooms (although the bathroom was a pod and a little awkward to step into for a 6'1" lad like me!). The staff... More

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HITGM, General Manager at Hotel Ibis Thornleigh, responded to this review

I really appreciate your comments Brynic89 - these will be shared with the team who will be delighted and encouraged to continue to exceed our guests expectations. More

Gold Coast
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Wow what a great, friendly, warm environment and value for money. I travel often for work and to be honest Hotel Ibis Thornleigh really feels like a home away from home. The last time I stayed recently I met the General Manager - Vicky and was so impressed and blown away! Thank you for taking the time to make me... More

Was this review helpful? Yes
HITGM, Manager at Hotel Ibis Thornleigh, responded to this review

Great to hear Brent - thank you. These comments will encourage the team as we continually strive to improve our services. More

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Additional Information about Hotel Ibis Thornleigh

Address: 200 - 212 Pennant Hills Road, Thornleigh, Hornsby, New South Wales 2120, Australia
Location: Australia > New South Wales > Greater Sydney > Hornsby > Thornleigh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ibis Thornleigh 3*
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Also Known As:
Hotel Accor Thornleigh

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