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The Smoke House Lodge & Cabins

850 West Main Street, P.O. Box 579, Monteagle, TN 37356 (Formerly BEST WESTERN Smokehouse Lodge)
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The Smoke House Lodge & Cabins
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364 Reviews from our TripAdvisor Community

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Traveler rating
    144
    84
    54
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    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Really nice hotel. You can tell they have recently remodeled. Walking in to the lobby is a beautiful site. The rooms have all been updated and are very nice. The restaurant was a great place to eat and shop around in their gift shop. Homemade fudge, Homemade ice cream and Homemade Fried Pies. This place is a must stop for... More 

Was this review helpful? Yes
Puyallup, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We arrived on June 29th, got our keys to a two bedroom cabin. Once inside the cabin we realized that we would not be able to stay there. The smell inside the cabin was horrible, it was a musty, moldy, stale air smell. You cannot open any windows to circulate air, and you cannot leave the door open because there... More 

Was this review helpful? Yes
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

We apologize for your discomfort, yes we have had some dampmess and humidity problems with some of the downstairs rooms. This weather is so humid that our AC equipment has not been adequate for controling it. The housekeeping staff should have given you better service, and we will follow up on this with our head of housekeeping. this is not... More 

Travelers are raving about these Monteagle hotels

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We live in florida and stopped here on our way back to the warmth of florida. We stayed in one of the cabins behind the main hotel. It is very quite and in the woods so it was a pleasure to have this after a day driving in all the traffic. The cabin was in move in shape with full... More 

Was this review helpful? Yes
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

Thanks for your comments, we appreciate your business. Come back and see us soon. More 

olympia washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

very dirty rooms did not clean each day was told it would cost more to have it clean each day the only thing they done each day was take out the trash and change towels, this hotel needs new management asap. also best western need to refund me my cost of this stay

Review collected in partnership with Best Western

Was this review helpful? Yes 1
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

We apologize for your discomfort, The housekeeping staff should have given you better service, and we will follow up on this with our head of housekeeping. this is not our normal level of service and we hope you will come back and try our services again. Thank you for your business and comments. More 

Madison, Georgia
Level Contributor
2 reviews
5 of 5 stars Reviewed 5 weeks ago

My family and I thoroughly enjoyed this cabin. There were 17 of us staying in the largest cabin they offered with was plenty of room. As a matter of fact, there were more love seats and sofas that pulled out into beds than we saw advertised on the website. The kitchen was stocked with cooking utensils, silverware, dishes, pans, glasses,... More 

Was this review helpful? Yes
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

Thanks for your comments, we appreciate your business. We specialize in Family Reunions, and have had hundreds of family reunions here over the years. The Big Group Cabin #446 is a great place for families to come together to cook, converse, and relax. Come back and see us soon. More 

Versailles, United States
1 review
5 of 5 stars Reviewed June 15, 2015

EXCELLENT !!!!!! The staff was helpful and professional.. We left before breakfast as the resturant was not open until 6:30 and we left at 5. All they had left was a smoking room and we do not smoke but the room was clean and there was almost no smoke smell.

Review collected in partnership with Best Western

Was this review helpful? Yes
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

We appreciate your review and your comments. We go out of our way to make every room the best it can be, including the smoking rooms. Now days, we are one of the few motels which offer a few smoking rooms and pet friendly rooms. Thank you so much for stopping in and giving us a try. Yes we have... More 

Saint Augustine, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 7, 2015

Would not recommend this hotel. No fridges in room, No microwave. NO free breakfast. The restaurant on site did not have a good menu and was a little expensive for the food they did offer. Additionally the beds were uncomfortable and need to be upgraded.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

We appreciate your review and your comments. All our beds were replaced last year and are clean, fresh, and new. Thank you so much for stopping in and giving us a try. Yes we have renovated every room, and the whole property, including the pool; and been getting great comments from previous customers about it. We are very proud of... More 

Beckley, West Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 6, 2015

This motel was an excellent place to stay for our week-end road trip to TN. What made it unique was the quirky general store. Cracker Barrel may a well known restaurant chain but this place is the real deal! Full of antiques, memorabilia and food to sample and buy to take home and friendly staff.

Review collected in partnership with Best Western

Was this review helpful? Yes
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

We appreciate your review and your comments, yes our General Store is vintage, unique, and a little quirky, in a good way. Thank you so much for stopping in and giving us a try. Yes we have renovated every room, and the whole property, including the pool; and been getting great comments from previous customers about it. We are very... More 

Virginia Beach
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 31, 2015

The Smokehouse is a reasonably priced hotel in a town that does not have many options. When we stayed there the AC unit was a bit loose from the wall and the overall room was very "tired", but the staff was nice and we loved the restaurant and the store next door.

Was this review helpful? Yes 1
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

We appreciate your review and your comments, we will look into the AC unit. Thank you so much for stopping in and giving us a try. Yes we have renovated every room, and the whole property, including the pool; and been getting great comments from previous customers about it. We are very proud of our property and our friendly staff. More 

Chicago, Illinois
Level Contributor
5 reviews
5 of 5 stars Reviewed May 29, 2015

this hotel is a Must stop/vacation place!!!!!! The front desk to Housekeeping made us feel at home. Marsha our housekeeper was incredible keeping our room beautiful. the rooms are big,modern,clean. wish they would sell their pillows (CEO's, it would generate more revenue!!!!!) best night sleep in years. we booked return for June visit and are making plans to vacation in... More 

Was this review helpful? Yes
hamper1960, Owner at The Smoke House Lodge & Cabins, responded to this review

We appreciate your review and the high 5 star rating you gave us. Thank you so much for stopping in and giving us a try. Yes we have renovated every room, and the whole property, including the pool; and been getting great comments from previous customers about it. We are very proud of our property and our friendly staff. More 

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