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All 5 Monteagle hotels

BEST WESTERN Smokehouse Lodge

850 West Main Street, P.O. Box 976, Monteagle, TN 37356
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63%
Ranked #2 of 5 hotels in Monteagle
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Jeffrey A Fredericksburg, United States
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276 people have reviewed this hotel

Traveler rating
    112
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    40
    28
    35
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75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
South Jordan, Utah
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Room had gnats, bathroom had issues - plug didn't work in tub, hot is cold, cold is hot, remote for tv didn't work. WiFi wasn't working. Front desk staff said a storm had knocked out the routers some time last week and they might have someone fix them in the next week or so. The list of amenities listed on... More

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Fredericksburg, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

I have been staying here for the last four years while my son attends The University of the South, Sewanee. I love the restaurant and gift shop. the brisket and barbeque are awesome. On my last visit however (8/14), the room could have used a dry mop, the floors were dirty. Parts of the room could have used a more... More

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

This place is a real dive. If you like bare bones motels that smell like pitt bbq you'll love this! Beds are aweful and for our first day there was no shower curtain. I paid at least twice what this dump was worth.

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Travelers are raving about these Monteagle hotels

Va
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Been coming to the Mountain for 35 plus years. I've seen the various iterations of accommodations throughout the years, and am consistently disappointed with the Smokehouse. The rooms were in bad shape, paint was peeling from the outside walls, the beds were bad, the lock on our door broken. A new Sewanee Inn- a 4-5 star hotel- has just opened... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Miami, Florida
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I was fatigued from driving and decided to stay at The Best Western in Monteagle; I chose the BW over the Super 8 because I thought it would be better maintained due to the appearance of its exterior. The first room to which I was assigned had dead fruit flies and lint in the bathtub and the smelled very musty.... More

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hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review

Thank you for your review, we appriciate your comments. Sorry we dropped the ball, the front desk staff should have moved you into another room without question. We have been in and out of the rooms with construction, painting, and remodeling and the doors have been open for insects to come in, and the construction/painter workers must have used the... More

Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Pleasant surprise at the "top of the mountain". Large rooms, nicely furnished, very comfortable beds. Attached SmokeHouse restaurant had excellent BBQ, nice buffet. Live local music. Staff was great... that warm, friendly, "down home" welcome you'll only find in Tennessee, USA.

Review collected in partnership with Best Western

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hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review

Thank you so much for your review, we appriciate your comments. More

Nashville, Tennessee
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Checked in a 3:45 pm. No towels in room - actually, a couple of left over towels (assume clean?) from the last guest. I mean 1 bath towel and 1 wash cloth was it (for 2 adults). Called from desk. They were OUT/apparently full house night before (lots of excuses but no towels). Left, did some errands, 1-1/2 hours later,... More

Was this review helpful? Yes 2
hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review

You are right, there is no excuse for most of these problems, we dropped the ball and our management did not follow up checking the room as should be, and the laundry should have had the laundry done, period. We have plenty of linens, but evidently they didn't follow up on their job. We are very sorry for your experience... More

Trenton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a small gathering of buddies on the mountain and quite enjoyed the rooms and back porch at the Best Western. They had very comfy 2-person gliders looking over the beautiful property and we had a great visit.

Review collected in partnership with Best Western

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hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review

Thank you so much for your comments, we appriciate your review and your business. More

lucedale, United States
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Don't let the beautiful surroundings or inflated room prices fool you. If you stay here, then you're apt to have a really bad experience, we did for sure. The room looked really nice with its hardwood floors. That should have been an omen to us, because the upstairs has hardwood floors too. Igor above us must have worn spiked shoes... More

Review collected in partnership with Best Western

Was this review helpful? Yes 5
hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review

Thank you Gerald for your comments and review, we apologize for your less than desirable experiences. We are working on making major renovation changes to the whole property and hope to correct many of these issues you brought up. In the restaurant you did the right thing by sending it back, we do not expect anyone to consume food thay... More

Chesapeake, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here when our son came to accepted students and also when we dropped him off at college as a freshman. He loves the Smokehouse Restaurant -- and the big portions! The hotel is very convenient -- only 5 miles from Sewanee, with lots of parking. It is the hotel we always stay at when visiting the college. However,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
hamper1960, Owner at BEST WESTERN Smokehouse Lodge, responded to this review

Thank you, we appreciate your comments. More

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Additional Information about BEST WESTERN Smokehouse Lodge

Address: 850 West Main Street, P.O. Box 976, Monteagle, TN 37356
Phone Number:
Location: United States > Tennessee > Monteagle
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Smokehouse Hotel Monteagle
Monteagle Smokehouse Lodge Hotel
Monteagle Best Western
Best Western Monteagle

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
The Smoke House invites everyone to experience Southern Hospitality at the Restaurant, shop the Old General Store, stay in Rustic Log Cabins & the Mountain Lodge, and experience every Friday & Saturday Night Live Nashville Music. Southern cookin’ offering three generations of family recipes on the menu and the daily buffet;Homemade everyday! The Old General Store's old fashioned candies, antiques, homemade fudge, Moonshine Museum, and the Louvin Brothers Country Music Museum. Lodging features Log Cabins w/Jacuzzi tubs & fireplaces, and Queen and King rooms with big back decks overlooking the serene and beautiful 20 acre campus, & fishing lake./Tennessee Lodging/Monteagle/Chattanooga/Winchester/Tullahoma/South Pittsburg/Sewannee/Manchester/Jasper/Cowan/Live Music/Bonnaroo/River Bend Festival/Corn Bread Festival ... more   less 
Number of rooms
99

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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