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Hotel Urban St Leonards

Certificate of Excellence
194 Pacific Highway, St Leonards, North Sydney, New South Wales 2065, Australia
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1 room 1 adult
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Hotel Urban St Leonards
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287 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Urban St Leonards
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Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 15, 2013 via mobile

There is no pretense when it comes to Urban, St Leonards. Friendly staff who look like they enjoy their job, and treat you like a fellow human being. Simple, but with a contemporary style, where they haven't tried to hide a 3 star building behind a 4 star lick of paint. Great value at every level of room type... we... More 

Helpful?
1 Thank Hazmanda
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hi Hazmanda, Thanks so much for your 5 star review – we're so glad to hear that you found our hotel to be just like home (if not better). Our friendly team really do try to go out of their way to make sure our guests feel welcome and special. It sounds like you really enjoyed the delicious food at... More 

Brisbane, Australia
Level Contributor
156 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed February 4, 2013

This hotel was really good! stayed NYE 2012/13 for a few nights. The location is good for St Leonards Station and for driving into and out of the city. Food was brilliant and really well priced (not rip off). Rooms were good - refurbished recently with everything you need in the room. Balcony had good quiet views. There is not... More 

Helpful?
1 Thank Ceej18
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Thanks for your lovely review, we're thrilled to hear that you your stay and our great location and we are delighted that you enjoyed our menu at Sure cafe, it sounds like your tastebuds really appreciated the treat. Thanks again Ceej18, our team hope to see you next time you're in Sydney. Kind regards, Amanda Cottome General Manager More 

from Sydney in Europe
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed January 26, 2013

I found hairs of previous guests on both towels provided. I ended up having to use my own. It was late, so I didn't bother ringing reception. Room in general looks clean, but the towels are a real let down. Such personal items should have been checked thoroughly by housekeepers. Walking distance 15 mins to St leonards train station which... More 

Helpful?
Thank KHfromSydneyinEurope
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hi KhfromSydneyinEurope, Thanks so much for posting your feedback We're so sorry to hear that you experienced an issue with your towels. Our linen is inspected at the laundry and again supervised prior to being hung on a towel rack. I’d be grateful if you could kindly contact us on stay@hotelurban.com.au and let us know what name you booked under... More 

Sydney, Australia
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed January 15, 2013

I spend almost every week staying in Sydney for business, and after trying all the other local hotels, from North Sydney to Upper North Shore, its great to find a hotel that is really offerring a damn good experience. 1. Staff - From Victoria and the guys at the front desk to the room maintenance, everyone is from another world... More 

Helpful?
2 Thank Frank T
Hotel U, Manager at Hotel Urban St Leonards, responded to this review

Hi xoz, Wow what a fabulous review, we certainly feel all warm and fuzzy now, it's so nice to hear that our super friendly team's efforts do not go unnoticed. We're thrilled to hear that your stay was a superb experience and that you will be back to see us again.We really do try to make our hotel feel like... More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 14, 2013 via mobile

We stayed here for an 8 night stay after seeing reviews on here. First impressions were good as staff welcoming and a lovely clean modern reception area, also the corridors and gym of the same standard. Rooms were ok, pleasant enough and always cleaned well by house keeping staff daily. We were very tired as just arrived from a long... More 

Helpful?
Thank Lauren O
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hi Lauren O, Thanks so much for choosing to stay at Urban during your trip to Oz – Sydney really is a beautiful spot isn't it? We're so glad to hear that you enjoyed your stay and that our friendly service made your time with us even more pleasant. It sounds like you managed to try a selection of our... More 

Ottawa, Ontario, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 13, 2013

We travelled to Sydney for business and pleasure. This hotel was close to the hospital conference where my husband was speaking, but was also conveniently located near transit for easy connections to local tourist destinations (downtown, shopping). The rooms were clean and modern, and the staff were friendly and helpful. The view from our hotel room balcony was beautiful (out... More 

Helpful?
1 Thank Sheila B
Melbourne, Australia
Level Contributor
86 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed January 1, 2013

We spent few night there on a tourist trip to Sydney. We chose this hotel due to the good reviews read here on TA. The hotel staff was very courteous and welcoming, the hotel lobby has its charm, and the rooms are sized properly and are clean. Also to note is the cafe situated at the lobby level. It is... More 

Helpful?
1 Thank guiw
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hi gulw, Thanks so much for your feedback it's always nice to hear that the warm service of our staff has not gone unnoticed. It sounds like you really enjoyed dining at Sure Café we really take pride in serving delicious, fresh food that delights the taste-buds of our guests and regular local customers. We're so sorry to hear that... More 

Melbourne, Australia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 1, 2013

I stayed one night for a business trip nearby. The hotel is located very conveniently to the Hospital precinct (Royal North Shore) and is ideal if attending meeting there. The room was well maintained and the bathroom, whilst a little on the tiny side of things, was quite nicely refurbished. I was facing the Pacific Highway, but noise was not... More 

Helpful?
Thank hcorn
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hi hcorn, We're so glad to hear that you enjoyed your stay whilst on business – we really do aim to make our hotel feel like a home away from home. Our fresh and delicious food and coffee at Sure café often receives many compliments, as do our staff – it sounds like it hit the spot with you too.... More 

Hobart, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 25, 2012 via mobile

All OK on my overnight stay. Staff were friendly and helpful and my room was comfortable and had everything I needed. Based on other reviews I was a bit concerned that my room on the Pacific Highway would be noisy but it was on the third floor and I hardly heard the traffic.

Helpful?
1 Thank Tas_traveller_26
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hi Tas_traveller_26, Thanks for your review, we're glad to hear that you had a comfortable and peaceful stay. Our friendly staff hope to see again some time soon. Kind regards, Amanda Cottome General Manager More 

Hamilton, New Zealand
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 16, 2012

Stayed here recently while partner on course at RNSH. We usually stay at a 5star in town and as this is less than half the price I wasn't expecting much but was so pleasantly surprised. We arrived late at night after long flight delays and It was lovely to walk in to a friendly greeting and a quick check in.... More 

Helpful?
Thank luciloo55
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hi Liciloo55, Thanks so much for your kind words, we're so happy to hear that you enjoyed your stay and made the most of Sydney's great shopping too. Our super comfy Urban Snorer beds with triple sheeting and micro-fibre underlay are the perfect way to rest after shopping up a storm. We also get loads of great feedback about our... More 

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