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Hotel Urban St Leonards

Certificate of Excellence
194 Pacific Highway, St Leonards, North Sydney, New South Wales 2065, Australia
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Hotel Urban St Leonards
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246 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Urban St Leonards
See the most recent reviews
Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 10, 2015

Stayed here over a weekend to attend a course at the Royal North Shore Hospital that was just across the road. Exactly what I needed, comfortable bed, great bathroom. Being close to the hospital made it close to the St Leonard's train station. I could easily pick up a coffee and quick breakfast downstairs before heading off in the mornings... More 

Was this review helpful? Yes 2
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello AATrip1234, Thanks so much for leaving a review. We are, almost, the closest Hotel to the Royal North Shore Hospital and many find our proximity to it very convenient. It's lovely to hear that you enjoyed your time here with us and that you took advantage of Sure Café. I'm sorry about the confusion regarding your rate. Without knowing... More 

Melbourne
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 8, 2015

great comfortable and soft bed Excellent shower pressure Nice bathroom amenities Food was of good quality and taste Handy that restaurant is attached to hotel It seems more a hotel for business travellers that it is for holiday makers

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Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello Peak_Performer, I am loving that colourful hat that you are wearing in your profile pic! It's music to our ears when hear that a guest loves our Urban Snorer bed and our beautiful "Biology" amenities. Much time goes into selecting the very best of everything to put in our rooms and it's lovely when our effort is recognised. Thanks... More 

Oxford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 1, 2015

Stayed on business for 17 nights, and did not once encounter a staff member who look tired and grumpy. The service in all departments was excellent. The hotel was impeccably clean. Transport to the city is excellent; either the bus or the train (train is much quicker). Very convenient for Crow's Nest too, which has great eating and shopping (15... More 

Was this review helpful? Yes
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello PMH.550, Thanks so much for leaving a review! It's so lovely to hear that the team impressed you with their positivity. We are lucky to have so many great people that love to take care of others. I hope to see you again soon. Kind regards, Amanda Cottome General Manager More 

Melbourne, Australia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 20, 2015

Stayed here for the first time in April 2015. Its nice enough, decor and styling in the foyer is utilitarian and for some reason reminded me of a European hotel. Room was nice enough but nothing flash. Staff are good and very friendly. However it is out of the way and I had to wait a long time for a... More 

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Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hi David B, Sorry that you found our Hotel to be a little out of the way. We are located on the North Shore. The Hotel is ideal for exploring the North Shore area, for business people who are visiting and those attending the RNSH hospital. We find that those who are staying here to enjoy the Sydney sites are... More 

Melbourne
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed April 13, 2015

Noisy rooms facing on to street, seriously what sort of idiot didn't double glaze the windows. Free wi fi, forget it! Hotel well behind the times when it comes to business traveller requirements. Look up the address on Google maps or Apple maps and it sends you to another location all together. Would be handy if this was stated at... More 

Was this review helpful? Yes
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello Mark, Thanks for taking the time out to leave a review. I am sorry to hear that you found our room noisy. I believe that our Duty Manager managed to find a room for you at the back of the Hotel I hope that this was more peaceful for you. We are in the process of touching base with... More 

Medowie
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 8, 2015

Stayed at the Urban over the Easter weekend and were very pleased we did. Considered this to be a much better alternative to staying in inner Sydney. The local train station is only a few stops away from Town Hall Station (about 15mins) with the trains running very frequently. We chose to drive to the local station, but you could... More 

Was this review helpful? Yes
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello Sue C, Thanks for taking the time out to leave a review. It's great to hear that you have discovered us and we hope to have you back again soon. Cheers, Amanda Cottome General Manager More 

Canberra, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed March 30, 2015

I've stayed here twice in the past 3 years and I love this hotel. Service is simple and friendly, atmosphere is the same. Comfortable and without fuss, cheapish carparking and just up the road from the train station

Was this review helpful? Yes
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello Rowland F, Thanks for leaving a review! We love our location too. Close enough to City but far away from the hustle and bustle. Hope to see you again soon. Cheers, Amanda Cottome General Manager More 

Canberra, Australia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 28, 2015

We stayed here for the proximity to a function nearby. The hotel was easy to find and despite being located on busy Pacific Higway, the double glazing worked well and we slept comfortably. The service was prompt and friendly. The hotel had a boutique feel and was surprisingly busy for a weekend. The restaurant served a prompt and tasty breakfast.

Was this review helpful? Yes
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello Stephen N, I think that we are so busy on the weekends because everyone from Canberra is coming to stay -the word must be spreading about us down there. Thanks for leaving a review. Hope to see you for the next function. Amanda Cottome General Manager More 

Australia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 28, 2015

Very clean, nice staff and almost cosy as the staff all seem to work well as a team. The location is a bit out of the way but being a local, there are a few hidden gems to add to your stay here in this value hotel. Firstly, the rooms are good - back rooms quiet with nice suburban and... More 

Was this review helpful? Yes
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello eyoh, Thanks so much for leaving such a detailed review. It's wonderful to read when our guest's get out and about and explore the local area. We think the area is a hidden gem! The harbour foreshore walk is another activity to add to the list. You can walk all the way around to the Harbour Bridge from here.... More 

Mooloolaba, Australia
Level Contributor
101 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed March 23, 2015

I enjoyed this hotel, but mostly because I was attending a workshop there on one of the days of my stay. I would probably stay a little closer to the city otherwise, though it is only 15-20 minutes from the city by train. The staff were very friendly and helpful, the restaurant was nice, the hotel was very clean. I'm... More 

Was this review helpful? Yes
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Thanks for leaving a review MickeyBinOz. I hope that you enjoyed the workshop. Thanks for giving us full marks on cleanliness and a service (it means a lot coming from a seasoned reviewer). Hot tip: Book online via our website to receive complimentary WIFI. Have a lovely day! Amanda Cottome General Manager More 

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