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All 3 St Leonards hotels

Hotel Urban St Leonards

4.0 of 5 Hotel   |   194 Pacific Highway, St Leonards, North Sydney, New South Wales 2065, Australia
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Hotel Urban St Leonards
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Ranked #1 of 3 Hotels in St Leonards
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Lots2SeeOutThere McLaren Vale, Australia
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193 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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McLaren Vale, Australia
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Hotel Urban for a week due to business seminars nearby. This property was selected due to its proximity to the seminar venue as I was not planning to use a car. Online booking via the hotel website was easy with almost immediate email confirmation received. Check-in was prompt, friendly and courteous with the entry lobby open... More

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Australia
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 1 week ago

Spent one night here for a conference in a comfortable, quiet room room. Check in staff very friendly. Conference facilities were excellent as was the lunch that was provided. Cafe out the front looked very inviting, though didn't have time to check it out. An easy walk from the nearby St Leonards railway station.

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Newcastle, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel a couple of times now and find it quite convenient when I am travelling to Sydney for work. The rooms have been refurbished to a very comfortable standard and the hotel offers good value for money. I have been able to park on the street easily and it's located a 5-10 min walk from... More

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello Katearoundtown, Thanks so much for becoming an Urban regular and for taking the time out to leave a review. We do look forward to welcoming you back in the near future. Have a lovely day! Amanda Cottome General Manager More

Brisbane, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I really like this hotel. Nice staff and always helpful and welcoming. The location is not far from the train station and if you need a lift to near by, they have a shuttle service running in the morning. I like coming back to this place

Review collected in partnership with this hotel

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello Eldad A, Thanks for taking the time out to leave a Tripadvisor post. We love that you think that it's a great place that we have here & that you found our "Snorer" shuttle bus convenient. We are looking forward to have you come stay with us again. Kind regards, Amanda Cottome General Manager More

Glasgow, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 22, 2014 via mobile

You can forgive this hotel a lot because of the friendliness and can do attitude of the staff. Breakfast is excellent but you get the impression the kitchen is under pressure to keep up with orders. Rooms simple but good. Gym pretty small with two treadmills, rowers, bikes. Some free weights and a weight machine. Felt cramped but didn't get... More

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hi Brian0505, Thanks for your review. It's music to my ears hearing that you found that the staff have a "can do" attitude. We are very lucky to have many wonderful team members here who care greatly about providing our guests with the best possible service. Have a lovely day & we hope to see you again soon. Amanda Cottome... More

Auckland Region, New Zealand
1 review
4 of 5 stars Reviewed August 20, 2014

Lovely hotel, friendly staff, very clean, nice dinner (optional). BUT-if you are a light sleeper- make sure you take an upgrade to a quiet room, not one facing the Pacific Highway, a main arterial route.

Review collected in partnership with this hotel

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello Brigitte, Thanks for taking the time out to leave a review. It's wonderful to read that you found the team friendly and the Hotel clean. These are two areas that we inject much time and effort into. I hope to welcome you back to Hotel Urban St Leonards soon. Cheers, Amanda Cottome General Manager More

Suva, Fiji
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 19, 2014

Simple business hotel well located if you have business on the north shore. Close to St Leonards Station and nearby restaurants and bars. Had a good clean room with a comfortable bed and the restaurant serves good meals.

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello DennisM2, Thanks for leaving a lovely review. I'm glad to hear that you enjoyed your stay with us. Hope to see you again soon. Kind regards, Amanda Cottome General Manager More

Sydney, New South Wales, Australia
2 reviews
5 of 5 stars Reviewed August 18, 2014

Wonderful modern hotel with a unique style. Perfectly placed for business in North Sydney, and walking distance from St Leonards station. Food is good, and the place is immaculate. The television is a bit old, and the quality is bad (why hotels insist on using these horrible analog video distribution systems is beyond me), but that doesn't really detract from... More

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello MichaelDP_TA, Thanks for the 5 star review - what a lovely way to start a new week. Looking forward to welcoming you back soon. Have a lovely day! Amanda Cottome General Manager More

Melbourne, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 16, 2014

The two most basic things to get right when booking a hotel room is to get the price per night right, and also the length of stay correct. It feels very very amateurish when you get the length of stay wrong, forget to update the room key and follow that up by trying to charge a higher fee at checkout.... More

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello Realrayman, I'm sorry that you experienced so many issues surrounding the extension of your stay with us. Our standard is for every guest to receive an amended confirmation letter stating each nightly rate and for the key card to be updated at this time. We will be sure to run through this procedure with the team to ensure that... More

Australia
Top Contributor
99 reviews 99 reviews
37 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 12, 2014

For business or pleasure on the north side of Sydney this hotel is pretty good. It has all the essentials. It's roughly 1km walk down to the train station, which is close to North Shore hospital. Or you can call for a taxi (don't count on getting one outside - we did fluke one on a Monday morning but waited... More

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello AustraliaPaz, Thanks for taking the time out to leave a review. It's great to hear that you found us value for money. Yes, taxis can be a little challenging in Sydney particularly surrounding peak periods sorry that it impacted on your stay. We look forward to welcoming you back to Hotel Urban St Leonards in the future. Kind regards,... More

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Additional Information about Hotel Urban St Leonards

Address: 194 Pacific Highway, St Leonards, North Sydney, New South Wales 2065, Australia
Location: Australia > New South Wales > Greater Sydney > North Sydney > St Leonards
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Urban St Leonards 4*
Number of rooms: 100
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Also Known As:
Accor St Leonards
Hotel Urban St Leonards North Sydney

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