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Hotel Urban St Leonards

Certificate of Excellence
194 Pacific Highway, St Leonards, North Sydney, New South Wales 2065, Australia
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1 room 1 guest
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Hotel Urban St Leonards
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250 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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  • Mar-May only
    (68)
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Auckland Region, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Having stayed here in November 2014, when I had to head back to Sydney in March 2015 this place was my first choice of accommodation for my six night stay. Once again the bed was wonderfully comfortable. The room service dinner (quinoa salad with chicken) that I had early on during my stay was delicious, and of such a generous... More 

Was this review helpful? Yes
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello RachelG, We love our regular guest's! Welcome to the Urban family. Thanks for leaving a review. That quinoa salad is a favourite of mine too, i'm glad that you enjoyed it. I'm sorry that our normal "slow down" slippers were not in your room. We've had some trouble with our previous supplier and are on the hunt for another.... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Hotel Urban for 2 nights for a medical course in Royal North Shore Hospital. Our stay was great and convenient for our purposes: - The hotel is a quick 5-10 minute walk to RNS - The cafe "Sure" on the ground floor was a convenient place to get our morning coffee/breakfast before the... More 

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Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hi LoisO, Thanks for discovering us. We are located only a stones throw away from North Shore Private and Royal North Shore Hospitals which would have made it very convenient for you. We do our best to keep everything here spin n' span, thanks so much for mentioning it. Our Housekeeping team will be delighted that you noticed. Hope to... More 

Noosaville
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just completed a two night stay at this smallish hotel along the Pacific Highway, St Leonards. The Hotel is situated about 1.2 kilometres north of the St Leonards Railway Station and is directly opposite the old Gore Hill Cemetery. This Hotel has four levels and a room count of 100 (so I was informed by front desk). Larger suits situated... More 

Was this review helpful? Yes
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello markrus, Thanks so much for leaving such a detailed review. I think that we are plenty lucky here to have such a delightful bunch working here and I am happy that they impacted positively on your stay. A good night's sleep is important to us at Urban which is why we provide our Signature Bed "The Urban Snorer" in... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2015

I had an overnight stay at the Urban and thought it was a great hotel with great staff. I had several requests for the staff and they were very helpful. Very nice room (not huge but good size ). Ten minute walk to the train station and bus stops just 30 secs away (though you'll need an Opal card). The... More 

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Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello MarkH, Thanks for taking the time out for leaving a review, It's wonderful to hear that you had a nice stay with us. Plenty of guests and locals alike love to stop by Sure Cafe for breakfast, we're glad that you enjoyed it too! Hope to see you at Hotel Urban St Leonards soon! Cheers, Amanda Cottome General Manager More 

Surfers Paradise, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2015

Stayed here for a couple of nights in January as had a couple of medical appts. It's close to North Shore Hospital & St Leonards Station, probably a 5-10 minute walk up the road. I was really surprised that they actually will give you a discount if you are staying for medical reason. Originally, thought it was kind of expensive... More 

Was this review helpful? Yes 1
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello dazed99, Thanks for leaving a review. It's always wonderful to be pleasantly surprised, it doesn't happen all that often. It is music to our ears to hear that you found the Hotel to be great value and our "Snorer" beds super comfy. We hope to have you back again soon. Cheers, Amanda Cottome General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 27, 2015

The hotel itself is nice enough - clean, and well appointed and the cafe does good healthy food. However as many previous reviewers have remarked the rooms at the front are loud with traffic noise at all hours and this has meant disrupted sleep. I had read the reviews and specifically asked for a quiet room at the back when... More 

Was this review helpful? Yes 1
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello kj_nz99, Thanks so much for taking the time out to leave a review! It's lovely to read that you found the Hotel spick and span and enjoyed the healthy food options from Sure Café but nothing is as important as a good night's sleep and I am sorry that we didn't manage to provide that to you. I'd love... More 

1 review
4 of 5 stars Reviewed June 27, 2015

I stayed here overnight very recently as I had to undertake some work at Royal North Shore Hospital early the following morning. The proximity to the hospital was 5 minutes walk away, which was perfect. The staff at the front desk were very friendly - service with a smile - and even when I checked out at 6:30am, they were... More 

Was this review helpful? Yes
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello LeonieA, Thanks for leaving a review. It's wonderful to hear that you found the Hotel in a convenient location to RNSH, the team very friendly, the bed super comfy and the shower pressure just right. I just wish we'd managed to get you that hot chocolate too! Sorry that Sure Café wasn't open when you needed it. We hope... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 25, 2015

We found this hotel perfect for when we had a medical appointment and will be booking in again for our follow up visits. Everything one could need was available on site including a great café serving great food. When you are coming and going at all hours 24hr room service is a bonus. The hotel was clean, well appointed and... More 

Was this review helpful? Yes
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello Chezroc, Thanks so much for taking the time out to leave a review. Thanks so much for giving us full marks! The team here love what they do and gain much satisfaction out of this feedback. Have a lovely day and we hope to see you again soon. Kind regards, Amanda Cottome General Manager More 

Wollongong, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 30, 2015

This hotel is overall, understated. It has a unique charm, yet is unfussy. It is very conveniently located north of the Harbour Bridge on the main route to the northern beaches. Rooms are very comfortable though slightly small. There is parking in cramped conditions beneath the hotel. The restaurant is reasonable for food quality, though over-priced for value. Definitely a... More 

Was this review helpful? Yes 1
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello Timothyb776, Thank you for so eloquently describing our little Hotel, our marketing team could not have characterised it better. See you again soon. Amanda Cottome General Manager More 

Newcastle, Australia
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 28, 2015

We stayed here overnight for a nearby medical visit early on the second day. Check in was a breeze and we were made to feel very welcome. Our room was a good size with a lovely king bed. There was a very well stocked mini bar if that is your thing. We went downstairs for a lovely coffee and cake... More 

Was this review helpful? Yes 1
Traveliista, General Manager at Hotel Urban St Leonards, responded to this review

Hello Nadia F, Thanks so much for taking the time out to leave a review. It's wonderful to read that you enjoyed the food from Sure Cafe and found our Urban Snorer beds super comfy. We hope to have the chance to welcome you back again soon. Cheers, Amanda Cottome General Manager More 

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