We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 St Leonards hotels

Hotel Urban St Leonards

4.0 of 5 Hotel   |   194 Pacific Highway, St Leonards, North Sydney, New South Wales 2065, Australia
Hotel amenities
Save Saved
You added Hotel Urban St Leonards to your Saves list
Hotel Urban St Leonards
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
81%
Ranked #1 of 3 hotels in St Leonards
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Eldad A Brisbane, California
  • Overview
  • Reviews (190)
  • Photos (59)
  • Amenities
  • Q&A
  • Room tips (47)
  • Location
  • More
true
Write a Review

190 people have reviewed this hotel

Traveler rating
    73
    83
    24
    9
    1
See reviews for
29
44
18
76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Japanese first
  • Swedish first
  • Any
English first
Brisbane, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I really like this hotel. Nice staff and always helpful and welcoming. The location is not far from the train station and if you need a lift to near by, they have a shuttle service running in the morning. I like coming back to this place

Review collected in partnership with this hotel

Was this review helpful? Yes
Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

You can forgive this hotel a lot because of the friendliness and can do attitude of the staff. Breakfast is excellent but you get the impression the kitchen is under pressure to keep up with orders. Rooms simple but good. Gym pretty small with two treadmills, rowers, bikes. Some free weights and a weight machine. Felt cramped but didn't get... More

Was this review helpful? Yes
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hi Brian0505, Thanks for your review. It's music to my ears hearing that you found that the staff have a "can do" attitude. We are very lucky to have many wonderful team members here who care greatly about providing our guests with the best possible service. Have a lovely day & we hope to see you again soon. Amanda Cottome... More

Auckland Region, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

Lovely hotel, friendly staff, very clean, nice dinner (optional). BUT-if you are a light sleeper- make sure you take an upgrade to a quiet room, not one facing the Pacific Highway, a main arterial route.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello Brigitte, Thanks for taking the time out to leave a review. It's wonderful to read that you found the team friendly and the Hotel clean. These are two areas that we inject much time and effort into. I hope to welcome you back to Hotel Urban St Leonards soon. Cheers, Amanda Cottome General Manager More

Suva, Fiji
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Simple business hotel well located if you have business on the north shore. Close to St Leonards Station and nearby restaurants and bars. Had a good clean room with a comfortable bed and the restaurant serves good meals.

Was this review helpful? Yes
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello DennisM2, Thanks for leaving a lovely review. I'm glad to hear that you enjoyed your stay with us. Hope to see you again soon. Kind regards, Amanda Cottome General Manager More

Sydney, New South Wales, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Wonderful modern hotel with a unique style. Perfectly placed for business in North Sydney, and walking distance from St Leonards station. Food is good, and the place is immaculate. The television is a bit old, and the quality is bad (why hotels insist on using these horrible analog video distribution systems is beyond me), but that doesn't really detract from... More

Was this review helpful? Yes
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello MichaelDP_TA, Thanks for the 5 star review - what a lovely way to start a new week. Looking forward to welcoming you back soon. Have a lovely day! Amanda Cottome General Manager More

Melbourne, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

The two most basic things to get right when booking a hotel room is to get the price per night right, and also the length of stay correct. It feels very very amateurish when you get the length of stay wrong, forget to update the room key and follow that up by trying to charge a higher fee at checkout.... More

Was this review helpful? Yes
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello Realrayman, I'm sorry that you experienced so many issues surrounding the extension of your stay with us. Our standard is for every guest to receive an amended confirmation letter stating each nightly rate and for the key card to be updated at this time. We will be sure to run through this procedure with the team to ensure that... More

Australia
Top Contributor
93 reviews 93 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For business or pleasure on the north side of Sydney this hotel is pretty good. It has all the essentials. It's roughly 1km walk down to the train station, which is close to North Shore hospital. Or you can call for a taxi (don't count on getting one outside - we did fluke one on a Monday morning but waited... More

Was this review helpful? Yes
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello AustraliaPaz, Thanks for taking the time out to leave a review. It's great to hear that you found us value for money. Yes, taxis can be a little challenging in Sydney particularly surrounding peak periods sorry that it impacted on your stay. We look forward to welcoming you back to Hotel Urban St Leonards in the future. Kind regards,... More

Sydney, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Simple business hotel with clean, tidy but small rooms. It's on Pacific Highway in a pretty poor location with little to no restaurants or bars within walking distance. Due to the location, the value is actually quite good. If you had a car and were to use this spot for a vacation, it wouldn't be too bad. It's perfect for... More

Was this review helpful? Yes
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello Markmenz, Thanks for taking the time out to leave a review. For next time: our sweet urban rooms offer 180 degrees views out over the Lane Cove Waterways. They also have a spa bath, coffee maker and are more spacious than our Urban King rooms. Thanks again. Amanda Cottome General Manager More

Woodinville, Washington
Top Contributor
88 reviews 88 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 21, 2014

Mixed feelings about this place. The staff is nice and the room was in good working condition. The style of the room is a little too modern for my taste. Most disappointing is that my room faced a building right behind the hotel. And I mean right behind not across the street so that's all I could see. Didn't want... More

Was this review helpful? Yes
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello MdKirkpatrick, Thanks for leaving a review. I'm sorry that you felt that you couldn't open your curtains & didn't like the modern design of the rooms. I have placed a note on your profile to ensure that you are allocated a room on the other side of the Hotel on your next stay with us. Have a lovely day!... More

Adelaide, Australia
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 11, 2014

Stayed one night for work. Perfectly decent room on noisier highway side of building; am a light sleeper but slept well. When i arrived the room next door had someone very noisy in it and reception immediately and courteously moved me to another room. Takeaway food is a five to ten minute walk away, and pretty good.

Was this review helpful? Yes 1
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello Romanygrrl, Thanks for leaving a review! I'm sorry to hear that you had noisy neighbours when first arrived but am happy to learn that the Front Desk team sorted it out straight away for you. Have a lovely day & we hope to see you again soon. Kind regards, Amanda Cottome General Manager More

Owners: What's your side of the story?
If you own or manage Hotel Urban St Leonards, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Urban St Leonards? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Urban St Leonards

Address: 194 Pacific Highway, St Leonards, North Sydney, New South Wales 2065, Australia
Location: Australia > New South Wales > Greater Sydney > North Sydney > St Leonards
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Urban St Leonards 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Orbitz, Agoda, Booking.com, Priceline, Cheap Tickets, Tingo, HotelsClick, BookingOdigeoWL, Otel and Venere so you can book your Hotel Urban St Leonards reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor St Leonards
Hotel Urban St Leonards North Sydney

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Bathroom (5)
Viewed
Room/suite (6)
Viewed
View from room (4)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (5)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Other (1)

Amenities

Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel Urban St Leonards. More than a hotel…Not your typical Sydney hotel – experience so much more than just a good night’s sleep! More comfort, more indulgence, more taste and more inspiration. Hotel Urban St Leonards is a special place with a focus on chic relaxation. At Urban we’re serious about helping you unwind, so we’ve designed a hotel space dedicated to your relaxation and gorgeous guest rooms which offer comfort so luxurious, it’s the next best thing to sleeping at home. Set on the abundantly leafy North Shore you’ll start to understand what defines Urban when you step into this inviting space, which is as relaxed and cosy as it is modern and effortlessly stylish. You’ll enjoy 100 ultra-comfy designer guest rooms, welcoming lobby and alluring Sure Café, professional putting green for golfing enthusiasts, and beautiful conference facilities. ... more   less 
Number of rooms
100

Questions & Answers

Questions? Get answers from Hotel Urban St Leonards staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer