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Parramatta Waldorf Apartment Hotel

4.5 of 5 110 - 114 James Ruse Drive, Rosehill, Parramatta, New South Wales 2142, Australia
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Certificate of Excellence 2014
Parramatta Waldorf Apartment Hotel
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Parramatta Waldorf Apartment Hotel
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196 reviews from our community

Traveler rating
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    49
    29
    16
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Sydney, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

I was afraid before to book this apartmenr since I saw some negative reviews. I want our stay to be perfect since it's our anniversary. Cancelled it once. But then I booked it again and I thought I'm going to risk it. Luckily I do that. I got 10th floor. The view is awesome. The room is clean, studio type,... More 

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Bathurst, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lovely apartments that cater for families, we always appreciate a kitchenette and a washing machine to stay organised which this hotel offers. Staff are lovely and happy to help, resturant is also lovely with good meal options. The carpark is pretty horrendous, it is almost unusable to be honest especially if you want to keep your paint work in order...... More 

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WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review

Thank you for taking the time to review us. It is so great to hear you enjoyed your stay with us, and in particular our staff. Your comments will be passed along to the entire team. We are happy to report that after next week our carpark's renovations will be complete, which will significantly improve usability. Thank you again for... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Got a mystery deal in this hotel whilst working in the area , the staff were sensational and nothing was a problem , room was great with a veiw of the rosehill racetrack , traffic a little noisey but not deafening ,10 to 15 min walk to city centre will definetly stay here again

Was this review helpful? Yes 1
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review

Thank you for your review! We are thrilled to hear you enjoyed your stay with us through your mystery deal. Fantastic to hear our staff were "sensational" - your comments will certainly be passed along! Thanks again for your positive review, we look forward to welcoming you back next time! More 

Greater Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We stay for 2 weeks in Waldorf parramnatta apartment hotel.We had a large 1 bedroom self contained hotel apartment with kitchen and laundry as well as free security car parking. Nice, secured complex with very modern accommodation and good service.Nice breakfast aily at very good rate- excellent value for weekly stay

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WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review

Thank you for your review. We are pleased to hear you enjoyed your stay with us and especially our special weekly rates. We look forward to welcoming you back again! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here between 30th December and 02nd January 2015. Surely one of the best possibilities for a stay near Sydney for a good price. Very clean, very good rooms and interieur, e.g. TV, washing machine etc. You can reach Sydney CBD by Public Transport easily within approximately 30 minutes.

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WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review

Thank you for your review! We are pleased to hear you enjoyed every aspect of your stay over the New Years holiday! Thanks again for taking the time to review us, and we'll see you next time! More 

Orange, New South Wales, Australia
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Room was good.One lift was broken down.Restaurant was closed despite it being a race meeting weekend.Tightest carpark in the world.Required a credir card bond despite having our funds for a week prior to stay

Review collected in partnership with this hotel

Was this review helpful? Yes
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review

Thank you for taking the time to review us. We apologise for one of our three lifts being out of service while you were here. Thank you for the feedback on our carpark, this is currently being addressed with Body Corporate and we are excited for the improvements in the future. The credit card bond you referred to is a... More 

2 reviews
3 of 5 stars Reviewed 4 weeks ago

The rooms at this hotel were quite nice, and so was the buffet breakfast the next morning, however that is where the enjoyable part of the stay finished. Service on our arrival was incredibly poor. Staff were too busy talking amongst themselves when we arrived and we were the only guests in the lobby. I had to ask where the... More 

Was this review helpful? Yes
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review

Thank you for taking the time to review us. Our focus at all Waldorf Apartments is customer service and satisfaction. We apologise that you were not satisfied with the service you received and we are investigating. We are happy that you were comfortable in your apartment, and that you enjoyed our buffet breakfast. Our apologies again, and we hope you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We booked several rooms at the Waldorf at Rosehill for Christmas with family living nearby. We had booked standard rooms but we were lucky enough to be upgraded. Our room had been recently renovated and was just beautiful. The kitchenette was well equipped for the preparation of simple meals in the room. Free car parking was made available to us,... More 

Was this review helpful? Yes 1
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review

Thank you for taking the time to review us. We are thrilled to hear you enjoyed your stay with us, in particular our free parking, apartment room and our staff! Thanks also for your feedback on our bathrooms, we are always looking at ways to improve our guest experiences. Thanks again, and we look forward to welcoming you back next... More 

Adelaide
Top Contributor
61 reviews 61 reviews
33 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed December 7, 2014

I have reviewed hotel before several years ago and only ended up here for a 1 night stay as i booked on Wotif as a 'Mystery hotel' when rydges (across the road) was fully booked. I stayed here due to location being suited to a business trip. The check in was efficient but very impersonal and fairly unwelcoming. The check... More 

Was this review helpful? Yes 2
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review

Thank you for taking the time to review us. We are pleased you have noticed an improvement since your last stay, and that we were suitable for your recent business trip. We are sorry to hear our customer service, while efficient did not "wow" you, we value feedback like yours to understand what areas we can improve on. For breakfast,... More 

Narromine, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 1, 2014

Great location if you are heading to Rosehill for the races or another function. I attended a conference at Rosehill for two days, and the Waldorf is only a short walk to Rosehill. Apartments are modern, clean, well appointed and spacious. The apartment also had a balcony, which is a bonus when you are often lucky if you can open... More 

Was this review helpful? Yes
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review

Thanks so much for taking the time to review us. We are thrilled you enjoyed your stay, and our location suited you for your conference. Our balconies are definitely a great bonus and are great to relax on after a long day. We're glad you recommend our Restaurant too - and your comments will be passed to our staff. Thanks... More 

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Additional Information about Parramatta Waldorf Apartment Hotel

Address: 110 - 114 James Ruse Drive, Rosehill, Parramatta, New South Wales 2142, Australia
Location: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Parramatta Waldorf Apartment Hotel 4.5*
Number of rooms: 100
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Also Known As:
Parramatta Waldorf Apartment Hotel Rosehill

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