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All 4 Rosehill hotels

Rydges Parramatta

4.5 of 5 Hotel   |   116 James Ruse Dr, Rosehill, Parramatta, New South Wales 2142, Australia
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Rydges Parramatta
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Ranked #3 of 4 Hotels in Rosehill
A recent review
4 of 5 stars reviewed 2 weeks ago
agentninetynine999 NSW Australia
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311 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

I would love to rate this hotel higher. The staff were friendly. The room was clean and comfortable with the amazing bed and the breakfast is one of the best buffets around. HOWEVER, not being able to sleep was a huge downer. The room was too stuffy to not have the a/c on but the fan speed was on high... More 

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NSW Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here recently as we were attending a conference at the Race course. The hotel food was great, the staff were welcoming and the location was ideal. The beds were very comfortable and rooms were as expected of a Rydges. I would stay here again.

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Agentninetynine999, Thank you for the great review of our hotel! It's always pleasing to hear that our staff were welcoming and our food is great! Our convenient location to Rosehill racecourse and other landmarks like Homebush Stadium, Parramatta Stadium and Parramatta CBD, makes us a great accommodation option for all types of travelers. Kind regards, The Rydges Parramatta Team. More 

Bundaberg, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is our 2nd stay. Check in was fine but we paid extra for undercover parking and had to go back twice to get the card activated to open the security gate. The room was hot and air con didn't seem to be working so we asked for room change which was given. This hotel needs a serious upgrade -... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Ben D, Thank you for your feedback on your stay at our hotel and your time on the phone earlier. As discussed on the phone, I do apologise for the issues you experienced on your stay and appreciate the chance to get you back in to our hotel. Please make sure you do contact me the next time you... More 

coffs harbour
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Great location, the sports bar downstairs is excellent and the food great and reasonably priced. The rooms are dated, again the air-conditioning did not work. The staff were very helpful. They explained that there was a problem with it and moved us to another room with no fuss. What I cant understand is if they new they had a problem... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Davelee2452, Thank you for taking the time to review our hotel. We are appreciative of the feedback regards to our location and in particular, our staff. I do apologise with the issues you experienced with the air conditioning. I can assure you that our team were not aware of the issues with this room prior to your arrival and... More 

Senior Contributor
33 reviews 33 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great place to stay right next to the rosehill race course. On raceday the hotel may be very noisy. The rose hill station is in close to many other connections but unfortunately the train station is not frequented by traing as often as other station in the olympic park area.

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Kevin M, Thank you for staying at Rydges Parramatta and taking the time to provide feedback from your stay. We hope that we can welcome you back to our hotel again soon. All the best for the New Year. Kind regards, The Rydges Parramatta Team. More 

1 review
2 of 5 stars Reviewed 3 weeks ago

Oldish hotel with decent prices. Would be OK if the loud air conditioning actually worked. It blows slightly cool air (set to minimum temperature) but simply isn't up to the task. The fan button has been removed/is broken so that can't be changed either. Explained this to the hotel manager who checked the vent by holding his hand against it... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Nic P, Thank you for staying at Rydges Parramatta and providing feedback from your stay. I do apologise that you had an uncomfortable sleep due to the air-conditioning not working as well as it should of been. I will call you to get more information as I would hope that a room move was offered by the manager on... More 

Travelers are raving about these Rosehill hotels

Perth, Australia
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

we stayed for 2 nights in Jan 2014. We booked a standard room and they gave us sofa bed as I wanted to put my 2 children in the same room with us. It was a comfortable room. The hotel decor is very basic, but location is good. The only restaurant is good, and the staff is helpful. Good parking... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi DTSS16, Thank you for choosing to stay at Rydges Parramatta and provide feedback from your stay. I'm pleased to hear that our hotel provided comfortable accommodation to suit your families needs. I understand that the decor is basic but excited to confirm that it will all change in the coming months when we undergo our major refurbishment! It's great... More 

Brisbane, Australia
1 review
2 of 5 stars Reviewed 3 weeks ago

Previously we have stayed at Rydges in other cities within Australia. We choose them where we can because of the quality of the beds and the overall standard of the hotel. The bed was as expected, but the hotel is 15 years overdue for renovation. Being Rydges we did not for a moment think we needed to look at reviews... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Studeman, Thank you for finding the time to provide feedback from your stay. While the feedback was not all positive I do thank you for taking your time to outline the issues you experienced. I'm extremely sorry to hear about the issues you experienced with the air-conditioning in both rooms. I can understand that this would of been very... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Booked last minute and got a good rate first impressions were ok, noticed aircon very noisy so opened cupboard to find filters covered in 3 inches of dust buildup, mentioned to staff at front desk when we left for dinner, offered to scrape off myself but was told it would be taken care of. Returned 3 hours later & nothing... More 

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Chefguy1, Thank you for the feedback from your stay. I'm extremely apologetic to your negative experience of our hotel. Please understand that this is not at all the acceptable standard we like to deliver our guests. I know you said you wouldn't, but please give me a call if you are ever looking for accommodation in Parramatta so that... More 

Perth, Australia
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in November 2014 for several days. On arrival I was impressed by the staff at the front desk. They were very efficient and friendly and checked me in nice and quick. I had used the electronic check in system via my mobile after landing at the airport and most things had been prepared prior to... More 

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Still_Just_Relaxin, Thank you for the great feedback from your stay. It's great to hear that thew new electronic check in system worked well. I can see this becoming big in all hotels in the near future as it provides a more efficient way to travel and get the most of out each hotel with the specials they have to... More 

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Additional Information about Rydges Parramatta

Address: 116 James Ruse Dr, Rosehill, Parramatta, New South Wales 2142, Australia
Location: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Parramatta 4.5*
Number of rooms: 151
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Also Known As:
Rydges Parramatta Rosehill
Rydges Parramatta Hotel Rosehill

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