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Rydges Parramatta

116 James Ruse Dr, Rosehill, Parramatta, New South Wales 2142, Australia
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Rydges Parramatta
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Ranked #3 of 4 Hotels in Rosehill
A recent review
4 of 5 stars reviewed 6 days ago
MoniMonka
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322 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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New Zealand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Let's start with the positive - the bed was comfy and there was free WiFi. The lobby stunk like a rugby clubrooms on a Sunday morning. Beer and old smoke. The rooms were rather dated. Breakfast buffet was $29.90 and not that good. And to top it off because I would not confirm which company I worked for they made... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I found Room to be nice, very tidy and friendly staff. Had an issue though with the toilet not working too well but no sooner had i informed front desk they got it fixed. Head outside downstairs to the bar for a meal really good food and nice and tidy too. Breakfast however go for the hot buffet they even... More 

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi MoniMonka, Thank you for taking the time to provide feedback from your stay. I'm sorry to hear about the initial issue with the toilet. I'm however glad to hear that the issue was fixed promptly by our staff. It's great to hear that you enjoyed both your meals in our sports bar and breakfast. I agree that the omelettes... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

My husband checked in for our stay on a Saturday afternoon, whilst I was in a bridal party, he experienced great customer service and dropped out bags off without issue. Upon arriving at around 1am on Sunday morning, we went to our room and could not enter with our Room Keys, we made our way down stairs and they were... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Tara S, Thank you for finding the time to provide feedback from your stay. As discussed with you on check out, we do apologise again sincerely for the issues you experienced with the key card. It was never our intention to keep you waiting in the car park but can understand how it would leave a very negative impression... More 

Travelers are raving about these Rosehill hotels

Brisbane, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Nice hotel, not all items in room worked. Room service food was pricey for what is was. Good location with lots of events nearby, breakfast was great, good assortment and freshly prepared eggs by a lovely young female chef with a smile.

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Sally E, Thank you for finding the time to provide feedback from your stay. For future, please don't hesitate to contact one of our friendly staff members should you have issues with your room as for our guests convenience, we are available 24 hours. It's excellent to hear that you enjoyed our breakfast and friendly staff. We hope to... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

All was great, except difficulty with getting the water pressure and temperature right with the shower. We ended up having a few cool showers during our stay. Bed was very comfortable. Our meal at the Steeds Restaurant was fantastic.

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Kim S, Thank you for providing feedback from your stay at our hotel. I do apologise if you had issues with out water pressure and temperature. Inf future. please be sure to contact one our helpful team members during your stay as for your convenience, we are available 24 hours to fix these type of issues. I'm very pleased... More 

Sydney, Australia
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Partner and I headed off to Soundwave in Sydney this year and we wanted to stay closeby. Fortunately, Rydges Parramatta offered lovely rooms for a reasonable price. The buffet breakfast at Rise was phenomenal at their discounted rate of $19 pp. The beds were comfortable, they supplied free wi-fi and foxtel and best of all, it was a stones... More 

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Becbec17, Thank you for taking the time to provide such positive feedback from your stay! It's great to hear that you found our location, reasonably priced accommodation & free additions like Wi-Fi convenient for your travels! We hope that we can welcome you back soon! Kind regards, The Rydges Parramatta Team. More 

Langwarrin
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been staying at this hotel on a very regular basis for last few years. The management team are sensational and very friendly staff in every area of the hotel. Changes in the menus over the past couple of years have been very positive - as a vegetarian I am always pleased to see interesting inclusions - a huge... More 

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Maureen, Thank you for the excellent feedback for our hotel. In particular, our attentive and welcoming staff and our food. It's all the better hearing this from a regular traveler to our hotel and other hotels around the country. We look forward to welcoming you back soon! Kind regards, The Rydges Parramatta Team. More 

Melbourne, Australia
Top Contributor
59 reviews 59 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Business trip - first in 3 months - room was good and a refurbished version of my last visit. Bed very very comfortable. Room service prompt and food quality good. Had the strip loin but mushroom sauce had no mushroom in it - call it a jus if that is the case. Breakfast of good range and quality. However this... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi, Thank you for staying at Rydges Parramatta and taking the time to provide feedback from your stay, I have passed on the feedback to our Food & Beverage manager who will investigate your concerns further. I agree that all the small things can improve the guests overall experience. We always try to exceed our guests expectations in all areas... More 

Maitland, Australia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 14, 2015

Room was good and so was the location. We booked our rooms on hotels.com and we were never told that if we didn't have a credit card (only debit) we had to leave a $300 deposit, yes this gets refunded but the point is we needed this $300 to enjoy our weekend, because we had to pay this it meant... More 

Was this review helpful? Yes 1
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Nacats89, Thank you very much for your feedback from your recent stay and I’m very pleased you enjoyed the room and found our location to be convenient. As your TripAdvisor name doesn’t reflect the name of the reservation at our hotel, I have been unsuccessful in trying to contact you and speak to you in person. I apologise that... More 

Perth, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 13, 2015

Stayed on the 6th floor at the rydges for 6 days on a work trip. Stayed in a queen size room. Very spacious and neat, with nice bathrooms. Hotel food was great and staff friendly and helpfull. Location was just a bit to far from the cbd (20 min walk) but no real dramas. Only downside was the gym was... More 

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Dean T, Thank you for the great feedback from your stay. We appreciate the positive comments about our rooms, friendly staff amd free Wi-FI. Next time, please ask one of our friendly staff about the M92 bus that runs from the front of the hotel into Parramatta CBD. We would be happy to provide a timetable for you. We... More 

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