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Rydges Parramatta

116 James Ruse Dr, Rosehill, Parramatta, New South Wales 2142, Australia
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Rydges Parramatta
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Ranked #3 of 4 Hotels in Rosehill
A recent review
4 of 5 stars reviewed 3 days ago
Headingforthesun101
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339 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 2 days ago NEW

My partner and i booked a room at Parramatta Rydes over the phone on Monday. Double bed and stay for 4 days. The lady on the phone was very helpful on the phone and polite. On Friday when it was the check in, the receptionist asked for our name. They said that they had over booked too many bookings on... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Rydges always satisfies !! Only two issues were the reception staff couldn't work out how to ad my reward card to the booking and the mini bar had items that had been opened and put back, comfort and cleanliness was top much

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi, Thank you for your review. I'm glad to hear that Rydges always satisfy for your accommodation needs. I do apologise with the empty minibar items! The lengths some guests will go to for a free chocolate never ceases to amaze me! If you would kindly contact the hotel I would be more than happy to assist in adding your... More 

Newcastle, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at Rydges Parramatta on Thursday of last week. No doubt like many others, to attended the Caravan & Camping Show at Rosehill Gardens Racecourse, across the road. Upon arrival we were met with a less than friendly young Receptionist, who told us she could not look up our Priority Guest number, as we had left the actual card... More 

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Perth
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very comfortable rooms. A bit of road noise if facing main road. Dining and bar pretty reasonable and not a poor alternative to going out. Gym was a bit disappointing and pool is small for leisure rather than fitness. Service was pretty good, helpful and polite.

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear 623Tanyaa, Thank you for choosing to stay at Rydges Parramatta and leave a review of your experience. We are pleased that all in all you found our hotel comfortable and most importantly that you found our service good and our staff help and polite. We hope to welcome you back to our hotel soon. Kind regards, The Rydges Parramatta... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed again at this Rydges and were not disappointed,service at front desk was great apron arrival,everything smooth quick and friendly.Took advantage of $10 overnight parking for our vehicle,undercover.When we stayed last December hail storms rolled in and we were so grateful our car was safe and sound.We loved our room, great views of the city in distance,room was... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear DJ Thank you for the great review. We are glad that you enjoyed your stay at our hotel while attending the Caravan & Camping show. This is such a big week for the hotel, one that we look forward to each year! It's very pleasing to see excellent feedback from all areas of our hotel. In particular our food... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have eaten twice this week at the buffet resturant and the best food for a buffet ever. Totally recommend if staying here. The service has been outstanding since we arrived. Thank you for your hospitality. Will recommended to our friends.

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Susan T, Thank you for the excellent review of our hotel! We are glad that your stay was great and you will be recommending our hotel to your friends! We do hope we get the chance to welcome you back soon. Kind regards, The Rydges Parramatta Team. More 

Canberra
Top Contributor
73 reviews 73 reviews
52 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Rydges Parramatta for 2 nights whilst we attended the Sydney Caravan and Camping Show. It was an excellent choice for us as we only took 1 minute to walk across James Ruse Drive and we were at the show venue. While the room was very clean and the bed very comfortable, the walls... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Richo12, Thank you for the great review. We are glad that you enjoyed your stay at our hotel while attending the Caravan & Camping show. This is such a big week for the hotel, one that we look forward to each year! It's very pleasing to see excellent feedback from guests that attended flowing through for all areas of... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed overnight while attending the Caravan and Camping Supershow. We were upgraded to a spa suite which was a bit dated and in decline. Staff were fantastic, meals were great. Free wifi in the room which is expected these days, but not always provided, so a big tick for that. A problem with the blind in the bathroom was temporarily... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Hi Shirley O, Thank you for the feedback from your stay. We are very pleased to hear that you enjoyed the complimentary upgrade to our spa suite. Likewise that you found our service, free Wi-Fi and food exceptional! We do apologise with the issue with the blinds but very happy to hear that it was resolved promptly. Kind regards, The... More 

Krambach, Australia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Staff very helpful. Was upgraded from Double twin to Queen twin. Room badly in need of some updates. Bathroom litter bin was broken. Carpets were quite badly stained. Beds were very good and comfortable. Only 2 small sachets of milk were provided for three days so had to go looking for more. Meals at restaurant was nice but overpriced. Excellent... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Dawn S, Thank you for providing feedback from your stay. We do apologise with the issues you experienced with the room. I'm happy to confirm that this will all be resolved in the coming months when our hotel undergoes a major refurbishment. For next stay, please ask one of our friendly staff members about our Priority Guest Rewards program... More 

Maitland, Australia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for two nights while going to easter show, very easy access to Sydney Olympic Park, even had there own shuttle bus. Staff at front were very nice and helpful (got an upgrade) . Rooms were very clean and well presented. We had 2 adults and 2 children and we stayed in a King room with... More 

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Grant M, Thank you kindly for your very positive feedback from your stay at our hotel. Thank you in particular for the very positive mentions of our staff, buffet breakfast and well appointed rooms. I do apologise if you found the dinner buffet to be lacking in options. This is something I have passed on to our Food &... More 

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