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Rydges Parramatta

116 James Ruse Dr, Rosehill, Parramatta, New South Wales 2142, Australia
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1 room 1 guest
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382 Reviews from our TripAdvisor Community

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Traveler rating
    74
    161
    88
    44
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (382)
  • Mar-May only
    (105)
  • Jun-Aug only
    (105)
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    (92)
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    (80)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The Hotel on very good location and the staff very helpful , some noise from bar fridge and unusual smell in the room , maybe need to be deodorized , but overall I enjoyed my time and surely I be back .

Was this review helpful? Yes
NSW
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a perfect place to stay ! Top quality room, spacious, modern and super clean. Underground parking for only $10, or outside for free. Close to Parramatta CBD. Breakfast was included, very nice too. Two restaurants to choose for dinner, bit expensive but we had 20% off with the Priority card. ( Recommend you get one). Reception staff fantastic.... More 

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Kittenpuss, Thank you for your feedback about your recent stay at our hotel. We take great pride in knowing that our hotel met and exceeded your expectations. Our Priority Guest Rewards membership is one surely to sign up to to receive the great benefits! I will pass your great feedback about our Reception staff back to them. We thrive... More 

Melbourne, Australia
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I hate to start with the negative, but it took away from what was otherwise a pleasant stay. The rooms facing the main road are noisy. All night you could not help but hear the traffic including trucks passing by. Double glazed windows they do not have. The reception staff were friendly and helpful. Room service menu was nice though... More 

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Hornet181, Thank you for your review. I am sorry to hear about the unwelcome noise heard from your room. For future stays, we have added a permanent note to your profile so you are always allocated to the rear side of the hotel. I am delighted to hear our Reception staff are delivering great customer service, and I shall... More 

Shellharbour, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was fine , a little cold overnight .The price of the food both in the restaurant and the buffet need to be looked at, a little overpriced . Had the breakfast buffet both mornings and the coffee machine was broken so had to pay an additional $ 4 on top of the buffet price to have a cup of... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Allshan, Thank you for staying at Rydges Parramatta and providing feedback from your stay. I do apologise if there was an issue with the coffee machine. I have spoken to the restaurant manager and she was not made aware of any issues this past week. Please be sure to speak to one of our friendly staff members in future... More 

Perth, Australia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have returned a number of times to this hotel and always find staff helpful and polite. Although the location would not suit some, with it being further out from Sydney City, if you like horseracing this is the place to stay with racetrack just across the road. Convenient to a number of fast food outlets or buffet dining at... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear CaseyPerth, Thank you for taking the time to provide feedback from your stay. We appreciate the very positive comments about our staff. Customer service and guest satisfaction is something we hold very highly at the hotel and it is excellent to see that this level of service has remained. We look forward to welcoming you to the hotel again... More 

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing stood out during my stay here with my partner, decor was dated. despite this the service was friendly and welcoming and the room was quite spacious. Ample free parking is provided which was an added benefit.

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Vince P, Thank you for taking the time to provide feedback from your stay. We agree that the hotel is showing its age and very excited to confirm that our refurbishment will commence mid October. We do hope that you will be back to enjoy it as much as we will. It's always great to hear positive feedback about... More 

Goulburn
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I could go on about this and that and bore you to tears but frankly I am not in the mood and I would only be repeating a lot of what I said in my previous review on this hotel. That's right nothing has changed really since my last stay. Why did you go back? You say... It was across... More 

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear MarcWGoulburn, Thank you for your feedback from your recent stay at our hotel. We thank you about the very positive feedback about our staff, rooms and comfortable beds. We apologise for the issues you experienced with your room and can say that we are very much looking forward to our refurbishment that is due to commence mid October. We... More 

Travelers are raving about these Rosehill hotels

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

RYDGES Parramatta is a large corporate accommodation venue. Consistent and reliable. Yet, room purchased online was overpriced for kb and fold out sofa for 3 adults. Shower set up over bath was not easy to use, bath had large chip in enamel, toilet did not flush properly. Comfortable bed and many noisy neighbors (walls a tad thin). Front of house... More 

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Lee H, Thank you for your feedback from your stay at our hotel. We appreciate the very positive feedback about our front of house staff and will definitely pass on the feedback to them. We are excited to confirm that our refurbishment will commence mid October which will feature all new guest rooms. The mock up room is complete... More 

Thornlands, Queensland, Australia
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Nice clean place with lots of atmosphere. Separate Public bar downstairs for people wanting to party on during the night. Room was clean, neat and tidy. Buffet Breakfast was lovely and the chefs service was exceptional Would stay again for more Business trips. Cost was affordable as well.

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Mark B, Thank you for choosing to stay at Rydges Parramatta and providing feedback from your stay. We will definitely pass on the great feedback about the breakfast and the breakfast chef to our Food & Beverage manager. It's excellent to hear that you will be back! We look forward to welcoming you back sometime soon. Kind regards, The... More 

Newcastle, Australia
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I dined at Steeds Restaurant and asked for a glass of bubbly, being a very regular diner in Hotel Restaurants - this always means house bubbly, unless you specifically ask for a particular brand of wine. Restaurants normally charge about $10 per glass. So imagine my surprise when the bill arrived for $22.00 being for a glass of GH Mumm.... More 

Was this review helpful? Yes
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Edleg, Thank you for your feedback from your most recent stay at Rydges Parramatta. It seems that there has definitely been some sort of error on your bill. Our staff would never bring out a glass of GH Mumm unless otherwise instructed to do so. I do apologise for the mix up and in future encourage you to bring... More 

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