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Rydges Parramatta

116 James Ruse Dr, Rosehill, Parramatta, New South Wales 2142, Australia
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Rydges Parramatta
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Ranked #3 of 4 Hotels in Rosehill
A recent review
3 of 5 stars reviewed 3 days ago
Fiona H
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367 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
  • All months
    (367)
  • Mar-May only
    (105)
  • Jun-Aug only
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Top Contributor
123 reviews 123 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here for a few weeks when I was working in Sydney on business. It offers reasonable value for money, comfortable . Rooms are very comfortable. Good and bars are ok. Also rented out conference rooms which were good. Staff are very helpful. Good parking.

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Senior Contributor
25 reviews 25 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is ok if you need somewhere to stay in Parramatta and don't mind not being close to the restaurant/cafe strip and business district. The staff were helpful and there's undercover secure parking available for $10/night, although there was plenty of free bays available outside. The room was a bit dated and the air con did not seem to... More 

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Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Room very clean and staff very helpful. Stay here whenever in Syd for business. Breakfast was lovely with every choice and again staff were great....close to transport into city. Room was well presented.

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Joanne G, Thank you for taking the time to provide such great feedback from your stay! It's fantastic to see positive mentions of our staff time and time again. I agree, our breakfast is great with such a large variety of options to choose from. My favourite are the omelettes cooked to order by our very own omelette chef!... More 

Narooma, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I must admit the bed was VERY comfy, however the broken tiles in the shower hob, the broken tap on the vanity, a toilet that ran all night, curtains that did not close correctly.... mmmmmm Breakfast was in the tarriff and it was excellent. I am a bit sick of having to pay for good coffee. It should be free... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear BarrySorensen, Thank you for finding the time to provide feedback from your stay. We do apologise with the issues you experienced with the room and can confirm that our maintenance team has resolved this. We are pleased to hear that like most our guests you enjoyed our amazing breakfast!I will pass on your feedback regards to including the express... More 

Newcastle, New South Wales, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

I find the hotel at rosehill a fantastic place to stay, i bring my staff once a month and enjoy a meal together and the service and attention to detail is great. Would reccommend to anyone staying for business or even just a fun weekend.

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Vic, Thank you for your great feedback of our hotel. We always look forward to welcoming a regular traveler like yourself to our hotel! We look forward to welcoming you and your team back soon! Kind regards, The Rydges Parramatta Team. More 

Melbourne, Australia
Top Contributor
64 reviews 64 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have stayed here many times over the years and not been here for sometime. held a conference here, check was a bit confused as our rooms where booked as part of the conference and the date and names where wrong. the price for the accommodation didn't match what the rooms looked like. my last visit here some years ago... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Craig R, Thank you for your feedback and thank you for your time on the phone earlier. It was good to hear that the initial confusion with your bookings were quickly resolved by our front desk team. It's great to hear that you will be back again the same time next year where we will have all brand new... More 

Contributor
16 reviews 16 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I was driving up from Melbourne on Friday night and made the booking online on booking .com. we arrive late and the staffs were fantastic and accommodating. This Hotel suited us as we were driving. The free car parking and free wifi were very helpful. This hotel has seen better days but in saying this bed in my opinion was... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Willysduck, Thank you for taking the time to share feedback from your stay. We are pleased that we were able to accommodate you comfortably on your short stay. It's always great to hear very positive mentions of our staff! I do apologise if you experienced an issue with the room key. The keys can become quite temperamental if kept... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed one night, was perfectly fine. Liked that I could open the window but road noise forced me to close them but no big deal. Conference facilities were good, the catering was excellent. Breakfast was expensive, $19 for the continental

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Beth6067, Thank you for taking the time to write such a poitive review of our hotel. We are especially pleased to hear that you found both our conference facilities and catering excellent! We are sorry to hear that you found our breakfast to be expensive. We feel that for $19 we offer a wide variety of options with even... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

A fail from a favourite! The Rydges family is our preferred groups to stay with- unfortunately Rydges Parramatta let the family down. We booked for 4 -we received a follow up phone call to confirm that 4 people would stay in the room. Great! At arrival we only had pillows for three and towels for three- a quick phone call-... More 

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Carmen, Thank you for finding the time to provide feedback from your stay. I appreciate your time on the phone to go through your concerns. Please understand that this is not the usual level of service or product we at Rydges Parramatta deliver to our guests. I'm however pleased that this negative experience has not detered you from the... More 

Travelers are raving about these Rosehill hotels

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 5 nights…the staff were rude and the Manager put their rudeness down to "you get that in a hotel"…perhaps if I was staying at a backpackers and paying $20 a night…..very disappointed and will not stay there again…

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Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Kylie B, Thank you for taking the time to provide feedback from your recent stay. We appreciate all feedback as its assists our team in providing a higher level of service to all hotel guests. We regret your recent stay was reviewed negatively yet providing valid credit card details and proof of identification is standard hotel protocol and customary... More 

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