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Rydges Parramatta

116 James Ruse Dr, Rosehill, Parramatta, New South Wales 2142, Australia
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1 room 1 adult
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422 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

I've stayed in Rydges Parramatta a few times now and can really only say it is average. Bathrooms are not that great and have shower and bathtub together which I personally find annoying. Rooms have always been clean but the whole place is a bit stale really. Definite positive is the free onsite parking this is extremely convenient. Probably wouldn't... More 

Helpful?
Thank Melissa S
Canowindra
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed (again) at this property on our way through Sydney to NZ before Xmas. As usual the rooms are comfortable with sufficient space for two with luggage for overseas. The staff were professional, helpful and friendly (consistent with a number of previous stays). Everything going for it, we will be back.

Helpful?
Thank Syntwins
Berowra Waters, Australia
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed there early January, 2016. Our room was not ready when we arrived but we were early. They gave us a drink voucher and we waited in the cafe. They are currently upgrading rooms. Our air-conditioner did not work so they moved us to another room with no issues and gave us another drink voucher. We had a fabulous package... More 

Helpful?
Thank Anne F
sydney
Level Contributor
88 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a return visit to Rydges Parramatta. The room was clean and the bed very comfortable. We enjoyed dinner and buffet breakfast at the hotel. As a Rydges Priority Guest Reward member we received a late check out as well as a discount on food and drinks. Service at reception, restaurant and bar was excellent. Nothing negative to say... More 

Helpful?
Thank sandra57Sydney
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Sandra57Sydney, Thank you for choosing to stay at Rydges Parramatta and thank you for finding the time to provide such wonderful feedback from your stay. We are glad that you enjoy the many great benefits of being a Rydges Priority Rewards member and that our service in all areas of the hotel was excellent! We look forward to welcoming... More 

Newcastle, Australia
1 review
5 of 5 stars Reviewed December 27, 2015

Had a lovely night staying at this hotel. Stayed there 25 years ago and returned for our anniversary. The staff were excellent and at dinner in their restaurant we were given a complimentary dessert tasting plate to celebrate our wedding anniversary. Special thanks to the Chef and Rabana (hope that spelling is correct) and Courtney.

Helpful?
Thank Pamela H
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Pamela H, Thank you for the excellent feedback from your most recent stay at Rydges Parramatta. We are very pleased that our hotel was able to make your your 25th wedding anniversary as special as the first. Your feedback has been passed on to both Courtney & Ravana and put up on all staff notice boards as an example... More 

Central Coast NSW
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 21, 2015

We booked into the Rydges with a group of friends for a day at the r aces which we have done before,for our xmas get together.The rooms were ready early and we were allowed to check in,a nice suprise.Front desk staff were absolutely genuinely friendly and helpfull.Rooms great clean comfortable bed,we had no milk 1 phone call and they bought... More 

Helpful?
Thank Christine J
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Christine J, Thank you for returning back to Rydges Parramatta and sharing your wonderful feedback. Your feedback has been passed on to the entire team as this is what our team pride ourselves on! I do apologise with the issues with the airconditioning. I can confirm that this is on the way to being resolved and our newly refurbished... More 

Sydney, Australia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 20, 2015

We stayed here as we were goi g to the races for day and didn't want to drive home. From the moment we checkin in, at 11:30am, until checkout, our stay was fantastic. Very helpful, friendly, polite staff gave me a very favourable impression of this hotel. It's just a walk to the racetrack, literally across the road. After the... More 

Helpful?
Thank Janette M
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Janette M, Thank you for providing such great feedback from your experience at our hotel. We are very pleased to hear that all across the hotel your experience with our staff & facililites were very positive. We do hope that we can welcome you back in the near future and would be excited to allocate you one of our... More 

Sydney, Australia
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 19, 2015

Stayed at the Rydges Rosehill for work and it was a comfortable stay. Rooms are spacious, bed was comfy and the bathroom had everything you needed. Had a view overlooking the racecourse and looking out to the city. I see that the hotel is in the middle of renovations which is probably a good thing as the rooms are a... More 

Helpful?
Thank casmurnieks
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Casmurnieks, Thank you for the feedback from your stay. We are pleased that you enjoyed your stay at our hotel. We look forward to welcoming you back soon and would be more than happy to allocate you one of our newly refurbished rooms. Kind regards, The Rydges Parramatta Team. More 

Melbourne
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 14, 2015

My room at Rydges Parramatta was comfortable enough, but a closer inspection showed a lot of work still to be done. Air conditioner was noisy and needed to be turned off completely at night in order to allow me to sleep. On top of this there was a lot of dust (I hope!) accumulated around the air vents for the... More 

Helpful?
Thank Darren W
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Darren W, Thank you for taking the time to provide feedback from your experience of our hotel. I can confirm that the hotel is undergoing a major refurbishment and will feature brand new guest rooms. Level 1 is nearly completed and I must say they look amazing! I would be more than happy to allocate you one of the... More 

Newcastle, New South Wales, Australia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 8, 2015

We have stayed in this hotel several times and each time has gone down in expectation, Rooms are getting older, restaurants are poorly staffed and facilities are badly maintained. We had luggage stolen from our vehicle also which did not enhance our stay. Hotel is noisy and we were offended as platinum priority members to have cash taken on top... More 

Helpful?
Thank KD207
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear KD207, Thank you for the feedback from your stay. I do apologise if your experience of our hotel did not meet your expectations. We are well on the way with our total hotel refurbishment with level 1 almost completed. I would be more than happy to allocate you one of our newly refurbished room should you ever be back... More 

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