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Mercure Sydney Parramatta

Hotel website
106 Hassall Street, Rosehill, Parramatta, New South Wales 2142, Australia
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Mercure Sydney Parramatta
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Mercure Sydney Parramatta
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662 reviews from our community

Traveler rating
    199
    336
    95
    22
    10
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175
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183
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mercure Sydney Parramatta
See the most recent reviews
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 4, 2015

Stayed three nights here and found the accommodation comfortable and clean. The staff are always friendly, helpful and professional. This would be my 8th stay here and there are no complaints except maybe for noisy, inconsiderate neighbours - which the duty manager quickly sorted out.

Was this review helpful? Yes
JoleenRHurst, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Dazzlews, Thank you for your reveiw - my team and I really appreciate you taking the time. I will pass on your comments to the team as they enjoy getting feedback from our guests. We look forward to welcoming you again in the near future. Joleen R Hurst General Manager More 

Corowa, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 1, 2015

I often stay here for work and pleasure and haven't ever had any issues. The beds are always comfortable, not hard like you're sleeping on tiles. The bathrooms are clean albeit getting a little dated, but I can't complain about them at all. If you get a room up high, there is an awesome view of Sydney City, even the... More 

Was this review helpful? Yes
JoleenRHurst, General Manager at Mercure Sydney Parramatta, responded to this review

Dear SalnLy, Thanks for your great feedback and we are pleased that you like our hotel. It is fantastic that you enjoy the proximity to some very useful restaurants and leisure activities. We look forward to welcoming you back in the near future. Regards Joleen R Hurst General Manager More 

Australia
Top Contributor
68 reviews 68 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 21, 2015

Recently I was a guest at the Mercure in Parramatta for four nights whilst on a business trip to Sydney. The room was larger than normal and bed very comfortable. the staff are incredibly helpful. I had to print off ~20 pages of work related documentation and the reception staff had no problems assisting me with that. The restaurant and... More 

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Sven W Thank you for your recent review on Mercure Parramatta during your business trip to Sydney. I am very pleased that you enjoyed your stay with us and that you found our facilities, location and our team provided you with a very pleasant expereince. I will share your thanks and your comments to my team. Best regards Joleen... More 

Brownsburg
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

A really nice Mercure. One of the better ones I have stayed in. Big rooms. Very quiet. Friendly and Helpful staff. Great breakfast facilities. I would definitely stay here again and would recommend this to others.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Gordon W, Thank you for posting a reveiw on your recent stay with us at Mercure Parramatta. We appreciate your very positive comments on our rooms and our fantastic staff. I hope we have the privilege of looking after you again when next you are planning a trip to Sydney. Best regards Joleen R Hurst General Manager More 

Gosford
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

This hotel is well maintained, clean and comfortable. As much as it is not in the centre of Parramatta, there is a bus stop at the door, or alternatively a short drive away. The staff were very friendly and attentive.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Sammo2250 Thank you for taking the time to offer feedback following your recent stay with us. It was pleasing to read that you found the Hotel suitable for your needs, the Hotel well maintained and comfortable. It was also especially pleasing to hear that our team were friendly andthat our service was welcoming. We certainly look forward to welcoming... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 11, 2015

We had a short stay at the Mercure Paramatta this week. We arrived to find the staff helpful and friendly. We were pleased to have secure parking on the premises. Check in was efficient. The room was clean and very comfortable. The room was excellent value for money. I would recommend to anyone needing accomodation in the area.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear LynH Thank you for taking the time to offer feedback following your recent stay with us. It was pleasing to read that you found the Hotel suitable for your needs, the Hotel clean and service welcoming. We certainly look forward to welcoming you back to the Hotel next tim you are planning a trip to Sydney. Best regards Andrew More 

Sydney, Australia
Top Contributor
108 reviews 108 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed January 11, 2015

Stayed here after the horse races across the road and was happy with the accommodation and service that was given here at the mecure parramatta. Have stayed at a few mecure run hotels and this one does the brand justice. Nice buffet breakfast too.

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Bigsteve Thank you for your feedback following you recent stay. It is pleasing to read that you are a supporter of the Mercure brand and that we met your expectations. Myself and the rest of the team here certainly look forward to welcoming you back to the Hotel on your next outing to the races or maybe an event... More 

Cowra, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 8, 2015

This hotel is in a great location for anyone attending events in Parramatta or Sydney Olympic Park. A very good family hotel and for those a bit budget conscious. Breakfast deals are good, but if that's not in your package there are lots of cheap places to eat across the road. Excellent all you can eat buffet at the bowling... More 

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Maddatom Thank you for taking the time to post comments following your recent stay with us. Was pleasing to read that you found the Hotel in a suitable location and represented value for money. We certainly look forward to welcoming you back to the Hotel next tim you are planning a trip to Sydney. Best regards Andrew More 

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