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Mercure Sydney Parramatta

4.0 of 5 106 Hassall Street, Rosehill, Parramatta, New South Wales 2142, Australia
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Mercure Sydney Parramatta
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Mercure Sydney Parramatta
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616 reviews from our community

Traveler rating
    179
    319
    86
    22
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • Mar-May only
    (161)
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There are newer reviews for Mercure Sydney Parramatta
See the most recent reviews
Melbourne, Australia
Top Contributor
85 reviews 85 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 9, 2014

I booked in effortlessly with a Scoopon voucher to this hotel for two nights. This is a very well located hotel near Rose Hill Racecourse with a supermarket, liquor outlet and some takeaway food alternatives across the road. This hotel is currently undergoing some refurbishment which is good to see. The pool and gym were out of action when we... More

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Amayzing1 Thank you for posting comments following your recent stay. I was pleased to read that you had taken advantage of the recent Scoopon promotion and that we had met your needs throughout your stay. Just to confirm the pool and spa are now back on line ready for the warm months adhead and hopefully we will see you... More

Branxton, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2014

Found everything at this hotel lovely, from the staff on check-in to the cleaning staff who always said hello. Restaurant staff were lovely and welcoming. Breakfast was fantastic with such a huge selection and hot food was hot. Convenient location to Rosehill Racecourse a five minute walk across the street. Supermarket across the road as well as a bottle shop.... More

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Cathy2698 Thank you for taking the time to share your feedback on Trip Advisor, I was pleased to read that you had such and enjoyable stay and the location was suitable for your needs. I will be sure to pass your comments onto Megan who had organised the bottle of Champagne for your special occassion. Thank you once again... More

singapore
Top Contributor
100 reviews 100 reviews
57 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 4, 2014

I have stayed at this hotel a few times over the past year. It is undergoing a renovation although this does not have any major impact on staying at the hotel unless you want to use the pool or gym. I had found that the charge for breakfast was quite high and so chose to use the McCafe at McDonald's... More

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Darren W. Thank you for taking the time to post feedback following your recent stay. I was pleased to read that you had mostly enjoyed your stay and that we had met your expecatations. I shall certainly share your comments with the rest of the team here. In regards to breakfast we do offer a breakfast on the go... More

Newcastle, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2014

Such a convenient location for attending the races at Rosehill, 5-10minute walk. Other convenience 🏪 establishments across the road such as supermarket, McDonald's, KFC, Hooters, and good bowling club next door. We found the service and whole establishment to be of a high standard, room was clean and in good condition. Breakfast buffet met expectations, had dinner in "M" restaurant... More

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear ICTurner, Thank you for taking the time to give feedback following your recent stay. I was pleased to read that you had a wonderful time here in Sydney whilst attending the races and certainly look forward to welcoming you back again on your next trip from Newcastle. Feedback both good and bad is important and I appreciate the time... More

Shell Cove, Australia
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 17, 2014 via mobile

The hotel accommodation room looks as though it has had a recent refurb & the room we were in was really nicely furnished. The hotel is in the process of going through more renovations (swimming pool closed and one lift closed for renovation). Great to see that Accor are putting money in to upgrade this hotel. Staff were very friendly... More

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Brishe11 Thank you for sharing your experience on Trip Advisor and it was pleasing to read the overall positive stay. The Hotel is currently undergoing some light refurbisment works with the pool due to be back open for the October long weekend. In regards to internet there is 30 mins free time in the public areas that can be... More

Sydney
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 14, 2014

Have stayed at this hotel several time over the past few years. The hotel is located a short drive from the large Westfield Shopping centre and restaurant strip of Parramatta, however the onsite restaurant is excellent. The food served in M Restaurant has always been of great quality. The rooms are clean, staff are friendly and the parking easy (although... More

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear TraveltenSydney Thank you for sharing your comments following your recent stay. It was pleasing to read that you enjoy staying at the Hotel and I will be sure to pass your comments onto the rest of the team. I have also taken on board your remarks about the overnight menu and this is something we will be sure to... More

central west
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 7, 2014 via mobile

Overall the room was good value. The actual room was clean BUT....there was mould on the shower tiles and the beds and pillows were easily the worst we've slept in - hard, lumpy and horrible. Parking was undercover - very tight to manoeuvre in a large car, but reasonably priced at $10 per night.

Was this review helpful? Yes
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Centralwestcountry Thank you for sharing your comments following your recent stay. It was disappointing to read about the bedding and the shower and thisfeedback has certainly given us something to review, which we will look to improve moving forward. I look forward to welcoming you back to the Hotel the next time you are visiting Sydney. Best regards Andrew... More

Darwin
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 7, 2014

We booked online for Hotel Mercure Paramatta through their website, which showed Queen bed and breakfast from $ 99 per night plus GST- booked for 4 nights , showed around $436.80, all great, but when u press "confirm booking" up comes $794.00- rang hotel direct and were told firstly that we were on wrong website- we must be on Wot... More

Was this review helpful? Yes 1
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear AskDarryl Thank you for posting comments following your recent stay. It was pleasing that we had managed to redeem ourselves after a shaky start in regards to your booking and that the remainder of your staff went well, I will be sure to pass your comments onto Simon. It is a a shame that you are not looking to... More

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Additional Information about Mercure Sydney Parramatta

Address: 106 Hassall Street, Rosehill, Parramatta, New South Wales 2142, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Sydney Parramatta 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill

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