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All 4 Rosehill hotels

Mercure Sydney Parramatta

4.0 of 5 Hotel   |   106 Hassall Street, Rosehill, Parramatta, New South Wales 2142, Australia
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Mercure Sydney Parramatta
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83%
Ranked #1 of 4 hotels in Rosehill
A recent review
5 of 5 stars reviewed yesterday
Sharyn R Rosehill
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581 people have reviewed this hotel

Traveler rating
    169
    302
    81
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Macksville, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Friendly staff, great atmosphere feels like a home away from home. Food amazing, especially the venison pie and you must try the cheesecake. The service was great and everyone is really efficient. Nothing is a problem

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Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Had to stay for business, not worth the money, dated boring decor - ripped armchair in room, could hear people in next room and corridor (not pleasant and didn't sleep well), bed average, ok if you just want a bed and shower but wouldn't stay again.

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AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Perfect-squirrel Thank you for taking the time to post feedback following your recent visit, I was disapointed that we did not meet your expectations. I have taken on board your comments in regards to the noise and also the decor, which is something we are looking to improve in the near future as part of our ongoing upgrading of... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Room had awful musty smell. Bought air freshener from woollies to mask odour. Booked and paid for 3 people yet had to ring reception for 3rd towel and 3rd coffee mug. Only supplied 3 tea bags....really for $199 a night they could've been more generous. Another trip to woollies for tea bags. Fridge had been turned off so had to... More

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AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Oscar 477 Thank you for taking the time to post feedback following your recent visit, unfortunately I can only apologise for the problems you experienced. This certainly is not our normal standard of service and am pleased you bought your concerns to my attention to follow up. If you are travelling to Parramatta again please feel free to contact... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is fantastic but with a few flaws. Pros Cosy rooms Near supermarket (woolsworth), hooters, KFC, mac donalds and bp petrol station. Great customer service Very convenient to get on to the high way. Free parking Cons You might need to rent a car to get here although its approx 20 mins walk to the mrt of rosehill. No... More

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AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Jon Theworld Thank you for the feedback following your recent visit, the comments regarding the friendly staff throughout your stay are very much appreciated. I have also taken on board your comments in regards to free wifi and this is something the Accor Le Club loyalty program offers after 10 nights in any Accor Hotel around the world. As... More

Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

After My partner and I expressed our frustration about not being able to use our Accor Plus membership because of processing errors and we also understood it was not the Hotel's fault, the assistant manager Fiona did not comfort us or at least show her understanding of our frustration (because we couldn't use the memebership benefits). I asked whether she... More

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AJHills, Manager at Mercure Sydney Parramatta, responded to this review

Dear Unsatisfatisfied Thank you for taking the time to post feedback following your recent visit, unfortunately I can only apologise for the problems you encountered during your stay with regards to you Ad+ Membership. I have followed up with Fiona in regards to your comments. Just to confirm the following business day Fiona also followed up with the Hotel where... More

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Additional Information about Mercure Sydney Parramatta

Address: 106 Hassall Street, Rosehill, Parramatta, New South Wales 2142, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Sydney Parramatta 4*
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Also Known As:
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Mercure Sydney Parramatta offers spacious and contemporary 4 star accommodation on the fringe of Parramatta CBD. Attending an event? We are in prime position opposite Rosehill Gardens, a 10 minute drive from Sydney Olympic Park and only a short distance to Parramatta City Raceway and Eastern Creek. Mercure Parramatta is the perfect place to relax with our welcoming M Restaurant and Bar open 7 days. With suites and interconnecting rooms why not bring the kids along they will love the use of our Pool, spa and tennis courts on site. So what are you waiting for? ... more   less 
Number of rooms
164

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