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All 4 Rosehill hotels

Mercure Sydney Parramatta

4.0 of 5 Hotel   |   106 Hassall Street, Rosehill, Parramatta, New South Wales 2142, Australia
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Ranked #1 of 4 Hotels in Rosehill
A recent review
3 of 5 stars reviewed yesterday
chickabigpond Sydney, Australia
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600 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shell Cove, Australia
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel accommodation room looks as though it has had a recent refurb & the room we were in was really nicely furnished. The hotel is in the process of going through more renovations (swimming pool closed and one lift closed for renovation). Great to see that Accor are putting money in to upgrade this hotel. Staff were very friendly... More

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Sydney
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at this hotel several time over the past few years. The hotel is located a short drive from the large Westfield Shopping centre and restaurant strip of Parramatta, however the onsite restaurant is excellent. The food served in M Restaurant has always been of great quality. The rooms are clean, staff are friendly and the parking easy (although... More

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AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear TraveltenSydney Thank you for sharing your comments following your recent stay. It was pleasing to read that you enjoy staying at the Hotel and I will be sure to pass your comments onto the rest of the team. I have also taken on board your remarks about the overnight menu and this is something we will be sure to... More

central west
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Overall the room was good value. The actual room was clean BUT....there was mould on the shower tiles and the beds and pillows were easily the worst we've slept in - hard, lumpy and horrible. Parking was undercover - very tight to manoeuvre in a large car, but reasonably priced at $10 per night.

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AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Centralwestcountry Thank you for sharing your comments following your recent stay. It was disappointing to read about the bedding and the shower and thisfeedback has certainly given us something to review, which we will look to improve moving forward. I look forward to welcoming you back to the Hotel the next time you are visiting Sydney. Best regards Andrew... More

Darwin
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked online for Hotel Mercure Paramatta through their website, which showed Queen bed and breakfast from $ 99 per night plus GST- booked for 4 nights , showed around $436.80, all great, but when u press "confirm booking" up comes $794.00- rang hotel direct and were told firstly that we were on wrong website- we must be on Wot... More

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AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear AskDarryl Thank you for posting comments following your recent stay. It was pleasing that we had managed to redeem ourselves after a shaky start in regards to your booking and that the remainder of your staff went well, I will be sure to pass your comments onto Simon. It is a a shame that you are not looking to... More

Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights. The reception staff were friendly, cheery and helpful. However there was one lady who was rather rude during checkin, partly due to a slight miscommunication error (we were to originally only stay for 1 night but made a 2nd booking to extend the stay and wanted to stay in the same room without checking out... More

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New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in March of this year. Comfortable room, good food, fantastic staff notably Elise in the restaurant and Vanessa (who helped organise a shuttle bus to the airport at a great price). Good value hotel. Will be back! :)

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AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Lachy B Thank you for choosing our Hotel again when staying in Parramatta, I am pleased to hear again that we have met your expectations in particular Elise and Vanessa, I will be sure to pass your comments onto them. I look forward to welcoming you back to the Hotel the next time you are visiting Sydney. Best regards... More

Cooma
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here with 2 kids on a Fri & Sat night; got a really good deal. Good hotel, rooms were clean and in reasonable condition; big full breakfast included in the price; close to Woolies etc if you need stuff. Hotel is not particularly close to Parramatta CBD or a railway station but good for car access and there... More

Was this review helpful? Yes 1
AJHills, General Manager at Mercure Sydney Parramatta, responded to this review

Dear FrequentHotelier Thank you for posting comments following your recent stay. It was pleasing that you found the Hotel was suitable for your needs and I look forward to having you and the rest of your family stay again next time you are visiting Parramatta. I look forward to welcoming you back to the Hotel the next time you are... More

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Additional Information about Mercure Sydney Parramatta

Address: 106 Hassall Street, Rosehill, Parramatta, New South Wales 2142, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Sydney Parramatta 4*
Number of rooms: 164
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Also Known As:
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill

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