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Mercure Sydney Parramatta

Hotel website
106 Hassall Street, Rosehill, Parramatta, New South Wales 2142, Australia
Best prices for: 1 room 1 guest
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Mercure Sydney Parramatta
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Mercure Sydney Parramatta
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667 reviews from our community

Traveler rating
    201
    338
    96
    22
    10
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175
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186
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was clean, but nothing flash. If you want something basic and close to the racecourse than this is it. The bathroom and bedroom could certainly do with a lick of paint, and a touch up on the decor. The bathtub was just stained with over use. Good news is the service was good, and the room quiet. The... More 

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Anna Bay
1 review
5 of 5 stars Reviewed 3 weeks ago

From the time we checked in until we departed all team members went out of their way to offer above and beyond customer service. We dined in the restaurant for breakfast and our evening meal, food was good with a variety to choose from. Thankyou

Review collected in partnership with Accorhotels.com

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Parkes
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very convenient place to stay and very close to Westmead Hospital.You can take a 10 minute walk and be on Parramatta Wharf and get the ferry to the city.The hotel is a great place to dine and very reasonably priced and the staff from the GM to the cleaners are wonderful people which makes your stay even more enjoyable.... More 

Review collected in partnership with Accorhotels.com

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764AndrewH764, General Manager at Mercure Sydney Parramatta, responded to this review

Dear David W, Thank you for your great feedback - the team and I really appreciate knowing that our guests appreciate our hospitality and we value and appreciate your business always. If we can be of further service in the future please let my team or myself know. Kind regards Joleen R Hurst General Manager More 

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I only stayed one night on this visit but once again found the service and accommodation to be good value for money. Check in was prompt although the foyer was full due to a recent arrival of a bus group. I was advised 51 SES team members had just gone into the hotel restaurant and there may be a wait.... More 

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764AndrewH764, General Manager at Mercure Sydney Parramatta, responded to this review

Hello 3023Kitty, Great to have had the pleasure of looking after you again and that you have enjoyed your most recent stay with us as well. The team will be pleased that their service has been not only attentive but that we are consistently delivering the best service possible. I am pleased that you were looked after in the Restaurant... More 

Perth, Australia
Top Contributor
52 reviews 52 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just next to the Rosehill racecourse and a short bus (or taxi) ride from the city centre this is a comfortable hotel at a reasonable rate. Nowhere near as expensive as some of the hotels in Parramatta and in many ways it is better. The hotel is opposite a small shopping centre that has a Woolworths supermarket, and an adjoining... More 

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764AndrewH764, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Bill252 We appreciate your review of our hotel after your recent stay with us. Our hotel is not in mainstream Parramatta and is only a very short distance to Eat Street and other activities in Parramatta plus we are also very close to Sydney Olympic Park another great venue for things to do. The hotel is also five minute... More 

Agnes Water, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

From the moment I arrived until the time I left the Mercure proved to be consistent in good service, cleanliness and comfort. Having a pillow choice was an unexpected bonus. The bed was comfortable, the room was well maintained, everything worked and the room was well insulated against traffic noise. The shower was robust and the temperature consistent and the... More 

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764AndrewH764, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Agnesescape4677 Many thanks for your very positive review of your recent stay with us. Our aim is to provide the best possible service to all our guests and to provide a great environment to stay so it was pleasing to hear that you had good service and a great nights sleep plus enjoyed a bath after your long day.... More 

Perth
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 19, 2015

The only reason I'd stay here is location and price. I am not faulting the service. The rooms were clean and comfortable. The hotel is a bit dated and is a regular for coach groups, so be prepared if you want a fast checkout or to ask a question. I'd stay again, but not my hotel of choice.

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JoleenRHurst, General Manager at Mercure Sydney Parramatta, responded to this review

Dear 623tanyaa, Thank you for your comments and we do hope that you will stay with us again as you stated that our location and price generally suits your business needs. Kind regards Joleen R Hurst General Manager More 

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