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All 5 Mascot hotels

Hotel Ibis Sydney Airport

3.5 of 5 Hotel   |   205 O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
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Hotel Ibis Sydney Airport
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Ranked #4 of 5 Hotels in Mascot
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1,243 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed today NEW

Small small rooms, thinnest pillow I've ever seen and the bathroom.... Tiny , the bathroom door hits the bed when you open it, no wardrobe just a little thing poking off the wall with a few coat hangers. But when you fly into sydney domestic in the late evening it's SO close that you can walk faster than taxi .... More

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A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

We stayed here one night after a long flight. Happily they allowed us to check in early. The room is a basic box with a smaller box, the bathroom, inside it. It was functional but not cozy or stylish. We had an easy walk to the train station to go into Sydney. Service overall was very good.

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Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear TripAdvisor member, Thank you for your feedback regarding your stay at ibis Sydney Airport and I was delighted to hear you were able to check in early. Great to read as well re your comment on service overall being very good, thanks again and we look forward to welcoming you back soon! Warm regards Natalie. More

Sydney, Australia
Top Contributor
66 reviews 66 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Once again I stayed at the Ibis before an international flight and then a week later after arriving back in Australia. As I have said previously the rooms are basic but have everything you need for a quick overnighter before flying out - beds are super comfortable. You can open a window in the room if you want to but... More

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Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear Bethie, Wow - thank you for your positive review! Our beds are certainly super comfortable (ibis Sweet Beds) and the fact that our windows open is a great benefit in having a break from the AC. Just to clarify a couple of items, also for the benefit of other travellers, our restaurant open at 05.30am each morning - perhaps... More

Toogoom, Queensland, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A touch better than the budget offering they have. It is clean with comfy beds and the food is pretty good. Prompt and friendly service. Easy level walk to and from the domestic terminal. No free cable movies but there is free cable sport. Shuttle service is available for a few $. Spar shop and restaurants (good Thai) are within... More

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Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear Peter v, Thank you for taking the time to write your feeback on TripAdvisor. We are pleased to read that you found ibis Sydney Aiport 'clean with comfy beds' and the food 'pretty good'! Also great to read that our service was 'prompt and friendly' as we do strive to look after our guests. We hope to welcome you... More

Darwin, Australia
Top Contributor
54 reviews 54 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here on a "day rate" as we had a night flight out. The initial service at reception was terrible! I was served by a extremely rude man who didn't make me feel welcome at all. Told our room wasn't ready and we had to wait 30 mins. When I came back I made sure I didn't get the same... More

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Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear tassh, Thank you for your feedback however I am very sorry to read you experienced rude service when you checked in. This is absolutely not our service culture hence I am disappointed you experienced this anomaly. However I am pleased that the room served its purpose for the day and we look forward to having another chance of welcoming... More

Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed one night In triple room. The room was small but ver y clean and comfortable. Staff friendly and helpful. Would recommend and stay again. Used airport shuttle for travel to domestic terminal. Acces to Internet available in hotel foyer.

Was this review helpful? Yes
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear Elaine, On behalf of ibis Sydney Airpor thank you very much for your positive review and the referral for others to stay as well! Hopefully you had safe travels and we look forward to welcoming you back sooon. Warm regards Natalie. More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel is very close to the domestic airport and the rooms are simple yet adequate. The room rate was very reasonable and the car park open but secure and an added expense. The cafe had a great range of reasonable food and the bathrooms clean and more than adequate. Check-in and check-out were very smooth and quick. Staff were... More

Was this review helpful? Yes 1
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear FuzzOz , Thanks so much for your favourable review of ibis Sydney Airport. We are very fortunate to be conveniently located to SYD Airport and offering good value is our goal! Thanks again and we look forward to welcoming you back soon. Warm regards Natalie. More

Melbourne, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked two nights at Ibis while driving into Sydney Saturday 8th Nov. The room was small but it did have a desk so my partner was able to set up his laptop and printer very quickly. We did not use the wi-fi internet as we had our own mobile so cannot comment on this. Windows opened and were double... More

Was this review helpful? Yes 1
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear Davi2352, Thank you for your review of Ibis Sydney Airport. Great to hear you enjoyed our food, I will certainly communicate this to the Chef and team. Warm regards Natalie. More

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Additional Information about Hotel Ibis Sydney Airport

Address: 205 O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Ibis Sydney Airport 3.5*
Number of rooms: 200
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Also Known As:
Ibis Sydney Airport
Ibis Hotel Sydney Airport

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