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Hotel Ibis Sydney Airport

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205 O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
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Hotel Ibis Sydney Airport
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1,524 Reviews from our TripAdvisor Community

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Sydney, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

An excellent hotel when travelling in transit and an equally excellent Restuarant. We have stayed here many times as it is close to the airport and it is easy to pick up a hire car and drive the short distance to the hotel with parking available.

Review collected in partnership with Accorhotels.com

Helpful?
Thank jaijburl
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

A decent hotel at an convenient location close to the airport. The room was a vit smelly when I arrived but otherwise it was very neat. Internet Access would have cost an extra A$10/day which I find a vit out of date.

Helpful?
Thank Anssi S
Pamela M, Front Office Manager at Hotel Ibis Sydney Airport, responded to this review

Thank you for taking the time to write a lovely review on your recent stay at Ibis Sydney Airport, I am pleased to also inform you that Ibis Sydney Airport will soon be going through a refurbishment bringing you freshly updated vibrant rooms. Wifi is free for all our Accor members which is also free to join. We look forward... More 

Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

Ibis is very well located near the airport. Pam the manager and staff were lovely. However the rooms are noisey if you are trying to rest. I had booked 2 rooms for myself and a colleague and the air conditioner in both rooms was very noisey. I had to turn it off to sleep

Helpful?
Thank Jo M
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear Jo M, Thank you for taking the time to leave your feedback. Your comments will be passed onto the team who will be pleased to receive the positive feedback. I am sorry that you experienced some noise from the a/c system. Please let me know if I can assist you with another booking in the future. Regards, Pam. More 

New Lambton
Level Contributor
350 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
5 of 5 stars Reviewed 1 week ago

It always amazes me to read negative reviews of places we find perfectly acceptable. You can always find something to complain about if you look hard enough. I have written several reviews on this hotel, as we have stayed here many times. It is what it is- a very convenient, quite comfortable place to stay for early morning flights. The... More 

Helpful?
Thank Gregory D
Pamela M, Front Office Manager at Hotel Ibis Sydney Airport, responded to this review

Hi Gregory, Thank you for taking the time to write a review for Ibis Sydney Airport. I am so pleased to read your review and I will pass your lovely feedback onto the rest of the team here at Ibis Sydney Airport. We look forward to welcoming you back to Ibis Sydney Airport and also to reveal to you our... More 

Surfers Paradise, Australia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I totally agree with Daintree I didn't go their by choice I was on a flight to the Gold Coast and it was diverted back to Sydney on a virgin flight because of storms in the Gold Coast . So maybe be it was the cheaper rooms if I may say that ? It was the meal fish and chips... More 

Helpful?
1 Thank fgb69
Pamela M, Front Office Manager at Hotel Ibis Sydney Airport, responded to this review

Thank you for taking the time to write a review for Ibis Sydney Airport. At Ibis Sydney Airport, we do strive to provide a superior service experience for every guest therefore your feedback is very important to us. I am pleased to inform you that Ibis Sydney Airport will soon be going through a refurbishment brining you freshly updated vibrant... More 

Daintree, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 1 week ago

This is one of the worst hotels I have ever stayed in. The bathroom was so small the toilet was sitting up against the shower and you could barely step in. The room was tiny. The tv volume didn't work and only a couple of channels available. Only two pillows on the bed and the mattress was a double and... More 

Helpful?
Thank daintreeateam
Pamela M, Front Office Manager at Hotel Ibis Sydney Airport, responded to this review

Thank you for taking the time to write a review for Ibis Sydney Airport. At Ibis Sydney Airport, we do strive to provide a superior service experience for every guest therefore your feedback is very important to us. I am pleased to inform you that Ibis Sydney Airport will soon be going through a refurbishment brining you freshly updated vibrant... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

I used to stay at other Accor properties in the Sydney airport precinct, but find (now) the Ibis a much better selection. Location to Mascot Station & various business house, great staff & nice inclusions, like water bottles, arrival drink & late checkout if required. Definitely my go to location !!

Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
Pamela M, Front Office Manager at Hotel Ibis Sydney Airport, responded to this review

Thank you for taking the time to write a lovely review on your recent stay at Ibis Sydney Airport, I am pleased to also inform you that Ibis Sydney Airport will soon be going through a refurbishment bringing you freshly updated vibrant rooms. We look forward to welcoming you again soon on your next visit to Sydney. More 

Brisbane, Australia
Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel has a decent reception and breakfast area, the rooms however are a totally different story. Our room was boring and outdated, and in desperate need of some aesthetically appealing decor. The bathroom felt like entering an airplane toilet cubicle. I will never stay here again. I would hate to even imagine what the Ibis Budget Hotels are like!?

Helpful?
Thank Kayla-Jane M
Pamela M, Front Office Manager at Hotel Ibis Sydney Airport, responded to this review

Thank you for taking the time to write a review on your recent stay at Ibis Sydney. Ibis Sydney Airport will soon be going through a refurbishment bringing you fresh updated vibrant rooms. At Ibis we do strive to provide a superior experience for every guest therefore your feedback is very important to us., we hope we get the pleasure... More 

Australia
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

OK. I did this by mistake. I booked into Mascot Ibis at the airport- instead of the Budget Ibis at the airport- where we have stayed before. The good things about the Mascot Ibis was that it had better dining facilities. The room may have been a little larger but not noticeably. I did not have a good experience checking... More 

Helpful?
Thank Tim C
Pamela M, Front Office Manager at Hotel Ibis Sydney Airport, responded to this review

Thank you for taking the time to write a review on your recent stay at Ibis Sydney Airport, It is pleasing to read that you enjoyed our dining facilities. At Ibis, we do strive to provide a superior service experience for every guest therefore your feedback is very important to us. Please rest assured that we are taking the appropriate... More 

Perth, Australia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a budget hotel and it delivers on that promise. The service is excellent but like all budget hotels, the rooms are small. It is a typical Ibis so I knew exactly what I was getting and would not complain. I have used the Ibis several times when I am working near the airport or sometimes between flights. Don;t... More 

Helpful?
Thank David P
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear David, Thank you for taking the time to send through your review. You have shared some great information. We look forward to welcoming you back again at ibis Sydney Airport in the near future. More 

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