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Hotel Ibis Sydney Airport

3.0 of 5 205 O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
Best prices for: 1 room 1 guest
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Hotel Ibis Sydney Airport
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Hotel Ibis Sydney Airport
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1,304 reviews from our community

Traveler rating
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    427
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Ashburton, New Zealand
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars NEW

Convenient location near to the airport. A regular shuttle bus picks up and drops off to the airport for a small fee. A taxi from the hotel to the international airport in the early morning was $16. The room was small and basic. Bed was very comfortable. One thing that really stood out from this stay was the staff. They... More 

Was this review helpful? Yes 1
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Thank you for the great review. Our staff are wonderful and I am glad that you enjoyed the great customer service that we provided to you. Please let me know if there is anything I can assist you with in the future and we look forward to seeing you again. More 

Auckland, New Zealand
Top Contributor
131 reviews 131 reviews
80 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have not stayed at an Ibis before but everything was booked near the airport. I am an Accor member and i was welcomed on arrival with everything prepared and given a room on the top floor. The room was smallish but not small like Japan. It was clean and the bathroom was similar to a large bathroom on a... More 

Was this review helpful? Yes
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear WildcatNZ, We appreciate you leaving a review. Welcome to ibis, now that you have experienced the brand, we hope that you will continue to book ibis when traveling in the future. We certainly look forward to welcoming you back at ibis Sydney Airport. More 

Noosa, Australia
Top Contributor
202 reviews 202 reviews
136 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 1 week ago

We were supposed to be arriving in Sydney in the evening and leaving by cruise ship the next day so we booked this airport close to the airport. Our flight was then changed to mid afternoon but we couldn't change. We got a taxi from the airport, which was cheaper than paying the rail airport access fee. It would be... More 

Was this review helpful? Yes
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Thanks for the review. I am sorry to hear that your flight was changed but glad that you chose to stay with us and we look forward to having you return again in the future. More 

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here overnight between flights! Service was great, food was lovely and they offer a reasonable airport shuttle. Very surprised that we could not hear the airplanes this was a great treat!! Will definitely stay and eat here again. Thanks!

Was this review helpful? Yes 1
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear CheekyasRobyn, Love your nick name. Thank you very much for reviewing your recent stay at ibis Sydney Airport. I am pleased that you enjoyed the meals in our restaurant and the quiet room. We look forward to having you return soon. More 

australia
Top Contributor
112 reviews 112 reviews
52 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago

I was booked into the Quality Inn CKS, as was only needing a bed for the night for a morning meeting back at the airport.. When I arrived in Sydney I was informed I had been moved ( not by the initial hotel!!!) And " upgraded to the Ibis" due to some sort of water issue I do wonder what... More 

Was this review helpful? Yes
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Thanks Helsie 57 for the review. I am glad that you found the room clean and comfortable. We look forward to having you stay with us again. More 

Wollongong, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

My flight was delayed and the airlines booked me a room in that "hotel" worst experiance ever. I asked them to wake me up 3:30 am and they never did. They told me dinner is over and then I found out that they serve late meal and many more. Please reconsider booking in this hotel. I cannot comment on the... More 

Was this review helpful? Yes
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear Nidhal O, Thank you for taking the time to leave your comments. I am terribly sorry to hear that you didn't enjoy your stay with us. I will be investigating the wake up call to find out why the system didn't work. I am sorry that we failed you on this occasion. I will try and contact you later... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

I have been staying here for 1 week per month for the last year for business purposes. No one has logged my loyalty rewards that I've provided upon check in for the past year when I've checked in they won't fix it as you have 90 days to claim points. The call Centre can't find my reservation as I am... More 

Was this review helpful? Yes
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear Joel a, Thank you for the review. I am terribly sorry that your stays with us haven't been outstanding. I have looked at your profile and would like to speak to you directly about your points. I am upset to read that you left the restaurant. Yes the service has now changed and all guests need to place their... More 

Braddon, Australian Capital Territory, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

If you have an early morning flight, this is a more than serviceable place to stay (we were travelling up from canberra). The room we had didn't appear great value for money, but you're paying a premium for convenience - super easy to get to the intl terminal next day with the shuttle bus. In saying that, we couldn't fault... More 

Was this review helpful? Yes
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear Warwick J, Thank you for the review. I am pleased to hear that you enjoyed your stay and the meal in the restaurant. We look forward to seeing you again. More 

Perth
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My god what a terrible hotel.....It was smelly - dirty just disgusting if it wasn't for the fact we were flying out the next day I wouldn't have stayed five minutes in this place. They shouldn't be charging to stay in this poor excuse for a hotel. If your unlucky enough to be booked into this place opt for the... More 

Was this review helpful? Yes
Pamela M, Manager at Hotel Ibis Sydney Airport, responded to this review

Dear Undae, Thank you for your comments. I am sorry to hear that you didn't enjoy your stay. I would like to speak to you further about the issues you mentioned. Would be great if you can contact the hotel and ask for Pamela. More 

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Additional Information about Hotel Ibis Sydney Airport

Address: 205 O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Ibis Sydney Airport 3*
Number of rooms: 200
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Also Known As:
Ibis Sydney Airport
Ibis Hotel Sydney Airport

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