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All 5 Mascot hotels

Stamford Plaza Sydney Airport

4.5 of 5 Hotel   |   Corner O'Riordan & Robey Streets, Mascot, Botany Bay, New South Wales 2020, Australia
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Stamford Plaza Sydney Airport
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Ranked #3 of 5 hotels in Mascot
A recent review
4 of 5 stars reviewed 1 week ago
gm256 Wagga Wagga, Australia
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895 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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English first
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Unlike most other airports in major cities this hotel is 2kms away from the airport. Shuttle busses only run every half an hour so if you are in a hurray a taxi is your best bet. This was all unknown to me. I normally stay at the Four Seasons or the Westin in Sydney. Because I had an early morning... More

Was this review helpful? Yes 1
Guy_Challis_GM, Manager at Stamford Plaza Sydney Airport, responded to this review

Dear Renee R, Thank you for taking the time to post your review. Firstly, my sincere apologies for the inconvenience caused due to the hotel not being able to accommodate you. Unfortunately there was a glitch in our online reservation system which caused the hotel to be overbooked for this particular night. As a gesture of goodwill for this malfunction... More

Wagga Wagga, Australia
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is in good proximity to both the Domestic & International terminals at Sydney airport. Room was upgraded to a 'King' room at no extra cost. Very quiet - cannot hear nearby air traffic at all. Good view of the overall airport, if that's of any interest to you

Review collected in partnership with innstant.com

Was this review helpful? Yes 1
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review

Dear gm256, Thank you choosing to stay with us and sharing your review. It is pleasing to read you had a comfortable stay and found the hotel convenient located. I am glad you enjoyed your upgrade to our King room which includes spectacular views of the airport! We hope to have the pleasure of welcoming you back to Stamford Plaza... More

Tamborine, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My third stay here as I had an early morning flight back to my home destination and this big hotel is perfect for the overnight traveller. The staff always seem happy and make you feel welcome. Great service, very comfortable rooms, good breakfast area and I'll be back again.

Was this review helpful? Yes 1
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review

Dear Schanuzer, Thank you for your continued patronage at the Stamford Plaza Sydney Airport and taking the time in sharing your review. I am most delighted you enjoy your stays with us and in particularly find our staff happy and welcoming. It is always a pleasure to read that we have provide exceptional service, and we are looking forward to... More

Wagga Wagga, Australia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What in today's world takes 5 days to process...$100 mini bar bond really ??? But I still stay their for excellent location an AV8 bar great , staff very polite on check in , ordinary on check out...beds very comfortable n excellent view...would stay again...

Was this review helpful? Yes
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review

Dear Scott M, Thank you choosing to stay at Stamford Plaza Sydney Airport and for sharing your review. I sincerely regret the inconvenience caused in the refund of the pre-authorisation security holding. Although we do action this immediately upon check-out, it may take up to 5 business days for financial institutions to process this back in to your account. It... More

Brit in Zurich
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We just stayed at the Stamford because it was close to the domestic airport and sounded good on Trip Advisor and the website offered free shuttle until the end of July. Fortunately I had taken a screen shot of this as the hotel denied all knowledge of the free shuttle offer as we arrived and as we left the next... More

Was this review helpful? Yes 2
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review

Dear Heidi46, Thank you for choosing to stay at the Stamford Plaza Sydney Airport and for sharing your review. I sincerely apologise for the mix-up you encountered with the free shuttle bus offer. I appreciate your valuable feeback as it allows us to review and improve our process, and as such further training in product knowledge has been arranged for... More

Seminyak, Indonesia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Forced layover due to flight cancellation. Spent the previous night at Sydney in a different hotel. Decor was luxurious but a bit dated. Service was good. The bed was good - much better than the other hotel. Unfortunately there appeared to be a party in on of the rooms near mine - men's and women's voices loudly laughing until after... More

Was this review helpful? Yes
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review

Dear effbeezw, Thank you for taking the time in sharing a review of your recent stay with us. I sincerely regret the noise you experienced from the other rooms which iimpacted on your sleep quality. Im pleased however you found the bed comfortable, and encountered good service from our staff. I also advise that we are in the process of... More

Melbourne, Australia
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is close to the Domestic terminal (about 600 meters walking distance) and there is a shuttle bus every half hour from 6am to both Domestic and International terminals for $6 per head. The food in the restaurant is very ordinary for the prices charged although there is a bar which sells hamburgers ($24 each) and pizza. The room... More

Was this review helpful? Yes 2
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review

Dear Uludog, Thank for staying with us and sharing your review.Although I am pleased you found the hotel conveniently located and your room most clean and comfortable, I do regret the noise you encountered from the function rooms. I appreciate you bringing this to our attention as feedback is the way we improve any shortcomings, and rest assured our Management... More

Perth, Australia
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Excellent location for those overnight in-transit travellers wishing to stay close to Sydney Airport. Situated within walking distance of the domestic terminal. Reception staff very friendly and helpful. Room big and comfortable but given the room rates you'd expect nothing more. From there things not so good. The 40c per minute internet access or a maximum of $24.95 per day... More

Was this review helpful? Yes 1
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review

Dear Ken G, Thank you for choosing to stay with us and for sharing your review. It is most pleasing to read that you found the services and facilities to your satisfaction, in particularly our helpful and friendly reception staff. I also appreciate your constructive comments regarding internet and food & beverage pricing in which we will review accordingly. Thank... More

Hastings, New Zealand
Top Contributor
111 reviews 111 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night before flying out of Sydney. The hotel staff couldn't have been more helpful, getting our bags out of the car and suggesting that we return the rental car before checking in as there were a number of other guests at check in. We walked back to the hotel from the Domestic Terminal, about 10 minutes. Check... More

Was this review helpful? Yes 1
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review

Dear Earthsinger, Thank you for staying with us and taking the time to share your experience of the hotel. Such a delight to read of your positive comments and I am most pleased you had a comfortable and enjoyable stay. I have also conveyed to the staff your kind words of the friendly and helpful service you received. I trust... More

Hong Kong, China
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel about 10 nights in 2013 and then recently in July 2013. My most recent stay in room 1007 was very disappointing indeed. Maintenance in this room was far from up-to-scratch. The toilet seat had been replaced by a cheap plastic seat. The electronic do not disturb sign would switch off each time the air-conditioning thermostat... More

Was this review helpful? Yes 1
Guy_Challis_GM, General Manager at Stamford Plaza Sydney Airport, responded to this review

Dear James W, Thank you for taking the time in sharing your review of your recent stay at the hotel. I was most concerned to read of your overall disappointment and sincerely apologise that we did not meet your expectations. Your feedback is truly valuable and this allows us to review our service and product, and as such I have... More

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Additional Information about Stamford Plaza Sydney Airport

Address: Corner O'Riordan & Robey Streets, Mascot, Botany Bay, New South Wales 2020, Australia
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Stamford Plaza Sydney Airport 4.5*
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Also Known As:
Stamford Plaza Sydney Airport Hotel Mascot
Stamford Plaza Hotel Sydney

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