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All 5 Mascot hotels

Holiday Inn Sydney Airport

4.5 of 5 Hotel   |   Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
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Ranked #2 of 5 Hotels in Mascot
A recent review
4 of 5 stars Reviewed October 9, 2012
SKJC6 Newcastle
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662 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Sydney Airport
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Newcastle
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 9, 2012

We stayed here prior to leaving for an overseas trip and used the park and stay package. I was a bit worried with previouw reviews I had read but a needn't have worried. The rooms are very clean, the bathroom as extra items for the business traveller like razors, tooth brushes, tooth paste etc. The service we recieved was great.... More

Was this review helpful? Yes 2
pirodoi, Manager at Holiday Inn Sydney Airport, responded to this review

Dear SKJC6, Thank you for your review and thank you for sharing your positive views about our hotel - Delighted that the hotel exceeded all your expectations and that you found the Park Stay & Go package just right for your holiday. Looking forward to welcoming you back soon on your next holiday Ian Pirodon Hotel Manager More

Qld
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 8, 2012 via mobile

Mine was a late booking. There were no standard rooms left but I was able to upgrade for extra. The room was good with a comfortable bed and pillow choices. A nice bath was welcoming. The hotel is in an ideal location if, like me, you are in transit with a flight the next morning. Being close to the airport... More

Was this review helpful? Yes
pirodoi, Manager at Holiday Inn Sydney Airport, responded to this review

Dear SandraQld, Thank you for your positive review - delighted that the team made you feel welcomed and refreshed for your next flight. I have taken note of your comments about our room service breakfast times and will have our F&B Manager look into this. Trust you had a great trip and looking forward to assisting you soon on your... More

Kingwood, Texas
Top Contributor
179 reviews 179 reviews
22 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 8, 2012 via mobile

Stayed the night before the long flight back to the USA. They let us check in a bit early which was great and upgraded us to a nice 9th floor room.The room was clean and fresh with a decent view. We gabbed lunch in the lobby cafe, Biggles and it was fine. The worst thing was the Internet! Let's be... More

Was this review helpful? Yes 1
pirodoi, Manager at Holiday Inn Sydney Airport, responded to this review

Dear Chris S, Thank you for your review - Great to read you had a good stay with us. All of the major Sydney Hotels do currently charge for internet and as mentioned we do give 20 mins complimentary access in our lobby - we also have a great upgrade option to our King room available which includes 200mb of... More

Coffs Harbour, Australia
Top Contributor
150 reviews 150 reviews
73 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed October 8, 2012

We have stayed at all the Sydney Airport hotels over the years, and Holiday Inn is an absolute standout winner. Easy, quick and professional check in with our 2 rooms allocated side by side with bedding configuration as requested. While checking in my 5 year old son casually mentioned that his sister was turning 9 today. Within 10 minutes a... More

Was this review helpful? Yes 1
pirodoi, Manager at Holiday Inn Sydney Airport, responded to this review

Dear Douglass4, The team truly appreciate your time in posting a review - they were delighted to meet your family and be able to make your daughter's 9th Birthday that little extra special. I have thanked in particular my colleagues Lisa, Zara, Kim and Steph who made it all happen. Sorry I missed the opportunity to meet you on this... More

Australia
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed October 5, 2012

We stayed for two nights and we were generally very happy with our stay. We did pay for valet parking which seemed non existent. My car remained outside the front door where I parked it on both nights. In retrospect, the fee was questionable. I was so happy with the service, the cleanliness of the room, the fabulous breakfast and... More

Was this review helpful? Yes 2
pirodoi, Manager at Holiday Inn Sydney Airport, responded to this review

Dear Spin462002 Thank you for your review about your recent stay at Holiday Inn Sydney Airport. It is great to get thorough feedback. I have put in action a review of your comments about our valet parking procedures to ensure they are to our normal standard; we do get very busy with valet parking with school holidays due to our... More

Camden, Arkansas
Top Contributor
154 reviews 154 reviews
41 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 4, 2012

I have stayed at numerous Sydney airport hotels, most that charge for every little thing. Not only is this hotel within walking distance of the domestic terminal, but there is a shuttle that is much cheaper than a taxi. The bus is $6, the taxi is about $15. It has comfortable rooms and friendly staff. It has internet connections, either... More

Was this review helpful? Yes 1
pirodoi, Manager at Holiday Inn Sydney Airport, responded to this review

Dear RickBeaulieu, Thank you for your comprehensive and very positive review - The team are delighted that the facilities of the hotel and the service offered met all your expectations. Look forward to meeting you on your next airport hotel stop over in Sydney. Ian Pirodon Hotel Manager More

Toronto, Canada
Top Contributor
64 reviews 64 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 29, 2012

Stayed for one night between flights at the end of our Australian vacation. Room was booked on points, however we got a nice room on the top floor. Large and modern room. Quiet, no airport noise. Very friendly staff and helpful. The hotel and service really 4 star. I will come back anytime.

Was this review helpful? Yes 2
pirodoi, Manager at Holiday Inn Sydney Airport, responded to this review

Dear Adicted Traveler, Great username and delighted you could experience the hotel and share your comments on Tripadvisor - always nice to get this feedback from a Senior contibutor. i have shared this witht he team and they are delighted you enjoyed your stay. Look forward to welcoming you back soon on your next stay in Sydney. Ian Pirodon Hotel... More

Corvallis, Oregon
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 23, 2012

A good stay for a quick overnight between flights. The only limitations were indifferent service in the lounge and dirty carpet in the hallways and lodging room. Front desk staff were extremely friendly and helpful. This is a much better choice than the Mercure, where I was on the same type of stay 3 nights before.

Was this review helpful? Yes 2
pirodoi, Manager at Holiday Inn Sydney Airport, responded to this review

Dear Robert B, Thank you for your Tripadvisor entry and delighted that the hotel provided a good stay. We have recently completed an upgrade to our guest rooms through improved bedside lighting, room furniture and the provision of an in-room safe. We are continuously working towards updating all of our room components and look forward to welcoming you back to... More

Victoria
Top Contributor
50 reviews 50 reviews
25 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed September 14, 2012

We stayed at the Holiday Inn as we had an early flight and found this hotel to be excellent. Staff were very helpful, prompt check-in and excellent service. Our room was very spacious and quiet ensuring a pleaceful nights sleep. Our kingsize bed was one of the most comfortable beds I have slept in and you have choices of pillows,... More

Was this review helpful? Yes 2
pirodoi, Manager at Holiday Inn Sydney Airport, responded to this review

Dear KushieVictoria, Thank you for the fantastic review - I agree that our king beds are amazing and very pleased to hear this from a senior contributor on Tripadvisor; the team and I are delighted that you found all our service touch points to be excellent. Looking forward to welcoming you back soon. Ian Pirodon Hotel Manager More

Newcastle, Australia
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 12, 2012

This is probably the fifth time we've stayed here, and now I finally get around to reviewing it! We have used this hotel for pre/post flight accomodation and just for visits to Sydney. This occasion was for a preflight stay. We booked under one of their park n'stay deals which worked out quite economical when you factor in how much... More

Was this review helpful? Yes
pirodoi, Manager at Holiday Inn Sydney Airport, responded to this review

Dear j0Belly, What a delightful review to read - Very pleased that the Park Stay Go package meets your needs and it really does provide great value (I particularly like the breakfast offering as our egg chef makes the best omelettes!) I will speak to the team about making sure we practice our birthday singing skills also... Look forward to... More

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Additional Information about Holiday Inn Sydney Airport

Address: Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
Number of rooms: 250
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn

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