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All 5 Mascot hotels

Holiday Inn Sydney Airport

4.5 of 5 Hotel   |   Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
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Ranked #2 of 5 Hotels in Mascot
A recent review
4 of 5 stars reviewed yesterday
Christian_Hribar Moosburg, Austria
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698 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Moosburg, Austria
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Stayed 2 Nights. Easy Access to the City via Subway as the Station is only 5 Minutes walking distance always. Closer to the Airport is quite comfortable. Wifi way to expensive for nowadays, certainly the Business people who have to use it do get a bad bargain. Even thou it is close to the Airport, the rooms are quite. Cleaning... More 

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Forster
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Very nice hotel, excellent location close to the airport for early flights, and the park, stay and go package was great value, with breakfast included. Friendly, helpful staff even gave us a room upgrade. Shuttle service to and from the airport was very efficient.

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Honolulu, Hawaii
Top Contributor
121 reviews 121 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here only one night because of the really late arrival. There is a shuttle service from the airport (you need to e-mail hotel to get map of where the bus picks up at airport). It costs $6 per person and unlimited luggage. I did take the taxi, because I could not find the shuttle. It cost $21 for... More 

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for your recommendation and your constructive feedback. Its' great to hear that you would stay with us again in the future, this really is the biggest compliment we can hope to receive. I'm pleased that you found the room to be comfortable and that you could relax while you were with us. I hope to see you back... More 

Newcastle, Australia
Top Contributor
134 reviews 134 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

What can I say about a Holiday Inn?! They are essentially all the same! But we did enjoy our stay here. Being so close to the airport, the windows were great and you could hardly hear the planes coming by. An occasional noise but expected. The bed and pillows were great. The pull out couch was opened and prepared for... More 

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Part of our promise as the Holiday Inn brand is to deliver consistency world-wide, so it is fantastic to hear you recognise that you can trust Holiday Inn, no matter where you stay..! Thank you for your wonderful comments regarding your visit to Holiday Inn Sydney Airport, I'm pleased we had everything ready and waiting for your families arrival. I... More 

south africa
Contributor
16 reviews 16 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We found the hotel to be easily accessible by shuttle from the airport. The room was clean and quite adequate for our needs. Staff were very friendly and had a fast, tasty meal in the bar downstairs as we were tired from the flight and wanted an early night. Breakfast was hotel breakfast but the make your own fresh juice... More 

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the wonderful review of Holiday Inn Sydney Airport..! It's great to hear you found the location of the hotel convenient, the room comfortable, the staff friendly and the food options to your liking. It is always pleasing when the journey our guests have through the hotel works perfectly. We hope to see you again soon. Kind regards... More 

Wollongong, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for one night recently and found from the very ordinary welcome to the forgotten wake up call and the same ordinary goodbye it wasn't my best experience at a holiday inn. The welcome seemed an inconvenience and I even had to show him my name on his list as he couldn't find it. Went to the bar for a... More 

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to share your experience with us. Please accept my apologies for the service breakdowns you experienced while staying with us. As an IHG Rewards Club Platinum member, I am particularly disappointed to hear that the team did not provide the kind of experience that you have become accustomed to with Holiday Inn. I will... More 

Lugano
Top Contributor
188 reviews 188 reviews
69 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is close to the domestic terminal and a short taxi ride from the international airport. The property however is old and the air conditioner makes a loud noise. As per the technician this is due to the bearing being old - all rooms are like this. Luckily it was not hot and I could leave it off as... More 

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for your review of Holiday Inn Sydney Airport. I'm glad to hear you found the location of our hotel to be convenient for your visit to Sydney. Please accept my apologies for the issue you experienced with the air-conditioning in the room, I can assure you this was an isolated issue, each of our 250 rooms have individual... More 

Perth, Australia
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel for our last night in Sydney, before an early flight the next morning. It was so close to Sydney airport meaning we didn't have to rush in the morning. It was brilliant and we cannot recommend it enough. Check-in and check-out were organised and smooth and the staff were polite and accommodating. The beds and pillows... More 

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Wow..! What an amazing review, thank you so much for taking the time to share your comments. We work very hard to ensure a seamless experience for our guests and it is always great to hear that we are delivering on expectations. The Holiday Inn "Kids stay and eat free" really is an awesome program and we love the fact... More 

Top Contributor
112 reviews 112 reviews
43 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good hotel for a transit before/after a flight. Loved the idea of having cup noodles in the mini-bar, was the perfect pre-bed cheap ($4) supper for a late checkin after a long flight. Staff were friendly and helpful. The design of the bathtub/shower was very poor, I would strongly recommend anyone elderly or with mobility issues to request a room... More 

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the 4 stars..! It's fantastic to hear that you enjoyed your experience with us at Holiday Inn Sydney Airport. We agree that the noodles are a great option; quick, delicious and good value..! Thank you also for your comments about our team, this is what makes the difference between an average and great stay. I'm sorry to... More 

Brisbane
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We'd had an enjoyable stay at this hotel a few years ago. We chose it again because it was convenient for visiting our Sydney family plus there was not the inflated Saturday Night rate the Apartment Hotels charge.We'd booked a standard room which was roomy and comfortable. Ate dinner in their restaurant one evening where food and service were good... More 

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

It's great to see that you returned to see us again after your visit a few years ago. I'm pleased to hear that we could deliver another positive experience for you. I will share your feedback with our Executive Chef, he will be delighted to hear that you enjoyed the food and service in both the Sirocco Restaurant and Biggles... More 

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Additional Information about Holiday Inn Sydney Airport

Address: Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
Number of rooms: 250
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn

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