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All 5 Mascot hotels

Holiday Inn Sydney Airport

4.5 of 5 Hotel   |   Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
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Holiday Inn Sydney Airport
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74%
Ranked #2 of 5 hotels in Mascot
A recent review
5 of 5 stars reviewed 3 days ago
Ron B Surfers Paradise, Australia
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586 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Surfers Paradise, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The most convenient hotel I have stayed in for my purposes. The room was large and clean and had everything I needed. Check in was fast as was checkout. Breakfast was a delight with staff eager to please. Only a short walk to the train station for a quick ride into the heart of the city, I will stay here... More

Was this review helpful? Yes 1
Wagga Wagga, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Arrived late in the afternoon and went up to our room. Opened the door and it looked like there had been a party in there the night before. They quickly changed our room and apologised. I then noticed glasses and dining utensils left out in the corridor all night. Rooms were quite stuffy and beds uncomfortable.

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to write a review of Holiday Inn Sydney Airport! Please accept my apologies for the incorrect room allocation, I am glad the team were able to quickly rectify this issue but understand this is not the type of surprise you would want when checking in. The hotel recently had brand new King Koil beds... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I am writing this review on behalf of my parents who recently stayed at the hotel before going away on holidays. I booked the room for them and booked 1 queen bed + 1 single, I missed clicking on 3 people in the room and when they arrived the young man on the front desk was quite rude to them... More

Was this review helpful? Yes 2
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to share some feedback on your parents recent stay at Holiday Inn Sydney Airport. I'm pleased to hear they found the facilities and quality of the hotel were up to standard and of value. I will be following up with my team to see why we were not more personable at the front desk,... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay here semi-regulary for work and always find the staff always ready to help from check in to check out. The hotel is clean and quiet and close to amenities. Room's are spacious and handy with the internet service. Menus have a great selection too.

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the awesome review! We appreciate you taking the time to share your comments on Holiday Inn Sydney Airport. I believe it is the staff that make the difference when staying in hotels so it always makes me happy to hear positive feedback about the team. I'm glad that you continue to chose our hotel when you are... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good value for the $$$. The only issue is that you have to pay for the hotel shuttle. Otherwise, no complaints! Very spacious and attractive lobby. Rooms were clean and comfortable. Breakfast was not included in the price.

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Hi Gary, Thanks for the great review of Holiday Inn Sydney Airport! I'm pleased to hear that you found we provided good value and that you had an enjoyable stay. Hope to welcome you back again soon. Best regards Gareth Long General Manager More

Coffs Harbour
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Thanks to a power outage at Sydney airport Virgin put me up in this hotel with a $50 meal voucher for the night. I was in room 902 overlooking the airport. The room was very clean and comfortable. I switched the lights of and watched the planes come in, very soothing. Hotel staff were very friendly. Restaurants looked good but... More

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thanks for taking the time to write a review of Holiday Inn Sydney Airport, particularly as your reason for staying was less then desirable! It certainly was chaotic with the power outage at Sydney Terminal 2, we were glad that we could offer some comfort for people to relax until their rescheduled flights. I hope we see you again under... More

Palestine, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Hubby and arrived back in Sydney from New Zealand tour at 6:30a.m. Took shuttle from airport (the shuttle owners I am not impressed with...they did not get in any hurry) to Holiday Inn and although a room was not available at that early hour they assured us we would be settled in one asap. This wasn't a problem so we... More

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thanks for the great review! The convenience and location is certainly one of the key benefit of Holiday Inn Sydney Airport and I'm happy to hear that it suited your time in Sydney. I'll be sure to pass on your feedback to the Restaurant team who are always keen to hear of our guests experiences! We look forward to welcoming... More

Brisabne
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed overnight at the Holiday Inn Sydney Airport June 2014. There is a shuttle available but I chose to walk there & back to the airpo, took just over 15 minutes one way but flat walking so no dramas. Hotel itself has a nice feeling to it, rooms were a good size, lots of big windows and natural light, bathroom... More

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thanks for the fantastic review of Holiday Inn Sydney Airport! We appreciate you taking the time to share your experience. Many people choose to walk from the airport to the hotel as it is so convenient, similarly the shuttle is a great option. It's great to see that the amenities, room and overall facilities met your requirements. We hope to... More

London
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Cheap, clean and convenient. Its not more than that but doesn't try to be. Cheap, with lovely staff. Myself and a colleague stayed here for the first time and we were surprised how good the rooms were, very well appointed and food in the bar was ok but you wouldn't want to eat more than one time as quite limited... More

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thanks for the positive review regarding Holiday Inn Sydney Airport! It's all about the simple things done well, so I'm glad to hear we were able to meet your requirements. We are launching our new extended menu in Biggles Bar next week so next time you come to visit I'm sure you'll enjoy a new range of items to choose... More

Terrigal, Australia
Contributor
18 reviews 18 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed overnight just recently before an early international departure. As repeat guests and IHG gold members, we were greeted accordingly and given a warm welcome. We used reward points for our accommodation but were still given an upgrade to 9th floor with king bed etc. The day before departure, particularly for a trip of over a month, is always stressful... More

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

I couldn't write a better review if I tried! Thank you so much for your wonderful feedback, it is great to hear that we managed to make your day before a big trip comfortable and stress free. Our IHG Rewards Club members are particularly special to us as a hotel and as a company so I'm happy we exceeded your... More

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Additional Information about Holiday Inn Sydney Airport

Address: Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Conveniently positioned, Holiday Inn Sydney Airport is located only minutes from the international and domestic airport terminals, providing regular transfers to and from the hotel. Situated in the centre of the local business district, the hotel provides you with easy access to the CBD via the motorway. A two minute walk to nearby Mascot train station will also have you in the city within 10 minutes.All 250 guest rooms have views towards the city skyline or airport and have been custom designed with guest comfort in mind. Standard rooms come equipped with a choice of soft and firm pillows, 32-inch flatscreen TVs, high speed internet access and ensuite with dual pressure showerhead. Enjoy a delicious Moroccan-inspired meal in the hotel’s signature restaurant, Sirocco, or socialise with friends and entertain colleagues with a relaxed drink and light meal in Biggles Bar.Within Holiday Inn Sydney Airport is an in-house gymnasium, same day laundry for the last minute rush and a business centre to stay connected and prepared for the trip ahead.Experience the relaxed and friendly service at Holiday Inn Sydney Airport. ... more   less 
Number of rooms
250

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