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Holiday Inn Sydney Airport

Certificate of Excellence
4.5 of 5
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Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
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Holiday Inn Sydney Airport
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Ranked #2 of 5 Hotels in Mascot
Certificate of Excellence
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4 of 5 stars reviewed yesterday
Philostratus Paris, France
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764 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris, France
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

PROS: English-speaking staff! makes a change to many CBD hotels. Staff also very friendly and helpful. Excellent buffet breakfast with egg chef and self juice bar. Shuttle minibus to/from airport terminals about every half hour is easy and convenient. If you fancy a walk, the street is green enough, clean enough area to walk to a cluster of new cafes... More 

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Adelaide
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Somebody else booked this for me and I wax a little apprehensive but what a pleasant surprise.the hotel entrance was quite impressive with a sweeping driveway and lord of glass. The interior didn't let it down, very spacious with plenty if seating and a large reception area. Check in was quick and easy, but no-one helped with my,luggage. The room... More 

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

It sounds like you had a great experience with us at Holiday Inn Sydney Airport, thank you so much for taking the time to share your feedback. We are fortunate to have a fantastic sweeping drive-way which helps to create that real sense of arrival which is an exciting part of staying at a hotel. I'm pleased to hear you... More 

Hervey Bay, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Although this was just an overnight stay, we were thoroughly impressed with this hotel. The shuttle bus was at the airport when we arrived and the driver was efficient and friendly. Reception was good and the room we had far exceeded our expectations for such a short stay. In the morning, check out was a breeze, breakfast was delicious and... More 

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Removing the stress from travel is one of the key things we aim to deliver so I'm very happy to hear we could do this for you. It's great to hear you were comfortable in your room and that the team looked after you. Thank you for choosing Holiday Inn Sydney Airport and for taking the time to share your... More 

Wamboin
Top Contributor
57 reviews 57 reviews
45 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a good quality Holiday Inn, and if you can get it for a reasonable price, I'd strongly recommend it. It has a shuttle service to Sydney Airport (not free), and it is within walking distance of Mascot Station. There are a growing number of restaurants round Mascot station, and also a small supermarket.

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We're so pleased to hear you had a great experience with us at Holiday Inn Sydney Airport..! The shuttle service certainly makes it easy to get between the hotel and airport terminals and Mascot Station makes travelling to the CBD a breeze. I hope we have the chance to welcome you back when you are next in Sydney. Kind regards... More 

Canberra, Australia
Top Contributor
199 reviews 199 reviews
38 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We selected the hotel because of price and location and were not disappointed. We were visiting for a few days so we could cycle with friends and for appointments and the hotels location and layout assisted. The hotel has a circular driveway, so getting bikes off and on the roof rack was easy and when not in use we were... More 

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

It sounds like you had a lovely few days in Sydney, we're very pleased to hear that Holiday Inn Sydney Airport could provide a comfortable and convenient base for you. I'm always delighted to hear feedback about the service experience as we feel that great service is the key part of any hotel stay. Fantastic to hear that you will... More 

Melbourne, Australia
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good for business stay, close to airport and local businesses. Good sized rooms and clean. Pool and gym don't bother. Biggles bar good for a quick drink/bar food - needs updating. Bar always busy and needs to be bigger. Good outdoor area except smoking allowed. Good wifi

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

It's great to hear you found Holiday Inn Sydney Airport a good choice while you were in Sydney for business, thank you for taking the time to share your experience with us. Biggles Bar is certainly a popular spot, we have some painting of the terrace about to commence to ensure the area maintains a fresh up to date appearance.... More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Nice big rooms for your suitcase. Fantastic customer service nice clean rooms at a reasonable price. Restaurant was ok but check $ on drinks as very pricey but good food at a good price. Great beds with lots of padding and your choice of firm or soft pillows.

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

I'm always delighted to read positive feedback about the service our team deliver as this is the most important part of any hotel stay. I'm glad to hear you enjoyed your dining experience and that you had a great nights sleep. We look forward to welcoming you back soon. Gareth Long General Manager More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed there twice and would always come back. For me it's the best option and value for an airport hotel in Sydney. Azad was very friendly and helpful upon check-in, he made us feel very comfortable. The other staff member on duty when we checked-out was very welcoming and had a great attitude. The room was on 10th floor and... More 

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you so much for the fantastic 5-star review of Holiday Inn Sydney Airport..! Holiday Inn is all about providing a warm, welcoming and genuine environment where our valued guests can relax and escape from the stress of travelling. It's great to hear you enjoyed the view of the airport, many of our guests find a bit of plane-spotting something... More 

Forster, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed one night due to an early morning flight. We stayed in a room with two queen beds. The room was big and clean. The downstairs dining room/bistro was fantastic. It had great food and a really trendy atmosphere. A great place to have a meal and a drink. Checking in and out was easy with no wait.

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the awesome review of Holiday Inn Sydney Airport..! We strive to provide a warm and welcoming environment with great dining options and friendly service so I'm very pleased to hear we delivered this for you. I hope you had a fantastic trip wherever you were flying to and we very much look forward to seeing you again... More 

Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Holiday Inn for work this week, and as usual was a very pleasant stay. The staff are always very friendly and the rooms neat & clean. Breakfasts in the restaurant are very nice, and the food in the bar delicious. Good choice if you have business near the airport, or a short stopover in Sydney.

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Providing consistency is the most important part of any hotel experience. I'm delighted to hear that you have come to expect high standards while staying with us at Holiday Inn Sydney Airport and very happy to hear we have continued to deliver. Our team is what makes our hotel a special place to stay and I greatly appreciate you sharing... More 

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