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All 5 Mascot hotels

Holiday Inn Sydney Airport

4.5 of 5 Hotel   |   Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
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Ranked #2 of 5 Hotels in Mascot
A recent review
4 of 5 stars reviewed yesterday
ClareL31 Sydney, Australia
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677 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

My Husband & I stayed at the Holiday Inn for 2 nights over the weekend to see the Katy Perry concert. On arrival the hotel lobby was very spacious & modern with a restaurant at one end & a bar at the other. Staff were very friendly & courteous, very pleasant to deal with. Our room was very clean, tidy... More 

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Highland Beach, Florida
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here both when flying into Sydney and also upon leaving. The hotel is just a 10 minute ride from the airport and hotel shuttle service is available. ($6.00AUD each way). The hotel staff is very friendly and we were very pleased with our room. We enjoyed the breakfast buffet on the morning of our return flight to the USA.... More 

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

I think the biggest compliment any hotel can hope to have is that of a returning guest..! I'm so pleased that you found Holiday Inn Sydney Airport a convenient, friendly option for your arrival and departure from Australia. I will also pass on your comments to the Executive Chef regarding your breakfast experience; a good hearty breakfast is the perfect... More 

NSW Australia
Top Contributor
63 reviews 63 reviews
47 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We got off to a rough start when we opened the door to the room we had been assigned and found that it hadn't been cleaned and made up after the previous guests. The next room we were assigned was fine, your typical Holiday Inn room. The gym was small, with limited equipment and also had a small indoor plunge... More 

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

It is always very valuable for us to receive such constructive feedback, allowing us the chance to continually improve the service and product offerings that we deliver. It's fantastic to hear that you found the location of the property convenient; we are lucky to have the best of both worlds with close proximity to the airport terminals and the Mascot... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed overnight (had to catch a plane the next day). Caught Sydney shuttle minibus to and from airport ($6 per person). Enjoyed a drink and light dinner at the Biggles Bar (could have had dinner at the restaurant but didn't want anything too filling). Room was modern, spacious with corner views. Joined the IHG rewards club (free to join) free... More 

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the wonderful 5-star review of Holiday Inn Sydney Airport..! I'm pleased to hear you found the room comfortable and contemporary, that you enjoyed your experience in Biggles Bar and were able to enjoy the benefits of IHG Rewards Club. I hope we have the opportunity to welcome you back soon. Merry Christmas and kind regards, Gareth Long... More 

Sunderland, United Kingdom
Top Contributor
115 reviews 115 reviews
50 hotel reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a veritable oasis arriving at the holiday inn after a 14 hour flight and 2 hours waiting for luggage. Staff were friendly, efficient and very helpful and I was soon in my lovely room on the corner of the 10th floor with double aspect windows, although there wasn't exactly a view. The room was large, spotless, a nice... More 

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the awesome review of Holiday Inn Sydney Airport..! We would have loved for you to stay longer too, maybe next time you are in Sydney you can spend a few days with us. I'm pleased to hear that the team looked after you and that you were able to recharge your batteries before your next flight... Merry... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

the Holiday inn was amazing the staff where so helpful from checking in to checking out.nothing was a bother to them.The room was excellent we had late check out complimentary 2pm .The breakfast was to die for everything was so delicious.The bed was comfy, free wi fi. I would recommend everyone to stay.

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the amazing review of Holiday Inn Sydney Airport. Reading comments like this on Monday morning certainly brings a smile to my face..! I will share your review with my team, they will be very happy to hear what a great experience you had. Compliments of the season and we hope to see you back again soon. Kind... More 

Tel Aviv, Israel
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

All in all this is pretty standard Holiday Inn, a bit outdated in the public areas yet rooms seemed to be going through renovation and therefore feel more modern and new, functional yet not much of indulging. Pretty standard breakfast, I've seen worse and also seen much better. Indeed a good location of about 5min drive from the airport. The... More 

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to write a review of the Holiday Inn Sydney Airport..! I'm pleased to hear you noticed the newly renovated rooms, we think they have added a contemporary edge to the rooms experience. Great to hear the location also suited your needs. I'm a little disappointed to hear about the "average" breakfast experience you had... More 

Ballarat, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've spent 7 months staying at this holiday inn, with most of the time being on night shift. The staff are incredibly nice and friendly and helpful. The housekeeping staff are so quiet that it is easy to sleep during the day. The complete block out curtains and sound efficient Windows mean the nose from outside also barely penerates which... More 

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

This is such an awesome review, thank you for taking the time to share your feedback..! It is great to hear from one of our very regular guests, we understand how a hotel becomes that home away from home when you are on long-term project work and I'm happy that the team made this a comfortable place for you. We... More 

Auckland Region, New Zealand
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently attended a 4 day workshop at the Holiday Inn and booked into the Hotel. Although it is out by the airport it is a short walk to Mascot station and a 15-20 train ride to the city. It was also convenient to get to Cronulla (2 train rides). The room was comfortable and clean. We found the service... More 

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

What a wonderful review..! Thank you for taking the time to share your experience with us. We agree that our location is perfect, with close proximity to both the city and the airport terminals, the best of both worlds. It's great to hear that you enjoyed what the teams in Biggles Bar and Sirocco Restaurant had to offer. We aim... More 

Southport, Australia
Top Contributor
67 reviews 67 reviews
39 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay near Sydney airport when I travel for work and tried the Holiday Inn recently. Parking is expensive, but you get that around the airport. Great check in, great room service menu and lovely room and over all a great stay. High recommend if you need to be in that area.

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to share your feedback about your recent stay at Holiday Inn Sydney Airport..! It's great to hear that the team looked after you, that you found the room comfortable and would recommend us to others. I hope we have the opportunity to welcome you back in the near future. Kind regards Gareth Long General... More 

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Additional Information about Holiday Inn Sydney Airport

Address: Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
Number of rooms: 250
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn

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