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All 5 Mascot hotels

Holiday Inn Sydney Airport

4.5 of 5 Hotel   |   Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
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Ranked #2 of 5 hotels in Mascot
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602 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Room: was fine, clean enough - we only had a one night stay Service: while the staff were pleasant we did experience some inconvenient issues. we had a priority club membership and made staff aware at reception upon check in. This meant we got a discounted rate and free breakfast. However we were charged for breakfast at check out (despite... More

Was this review helpful? Yes 1
Beijing, China
Top Contributor
107 reviews 107 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed yesterday NEW

Been here many times and never had problems with the noice level. They have changed the control system of the room A/C so you can not get it to turn off and get it to remain quiet during the night. I could hear people in the rooms next to me snore. Must have been next to a flight crew with... More

Was this review helpful? Yes
Mandurah, Western Australia, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I just love this hotel...every time we fly from Perth to Sydney to fly overseas we stay here. Am now an IHG member. Welcomed warmly....free wi-fi....great Biggles bar for food and drinks and a wonderful buffet breakfast. Newly refurbished room........love it. Back again in Nov. Just love that t b e shuttle bus is only 10 mins from the airport.... More

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

It is always lovely to receive feedback from our guests that stay with us regularly. Having someone chose our hotel repeatedly is the biggest compliment we can receive! I'm pleased to hear that you enjoy the newly refurbished rooms and that the team in Biggles Bar and Sirocco have been taking care of you. Great to hear also that you... More

Sydney
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I checked in late (11.00pm) after a long day at work.The gentleman at reception was exceedingly friendly and efficient.I mentioned that I'd like some extra milk capsules and didn't mind waiting a few minutes for them to be arranged so I could take them up to my room.Another gentleman,also at reception,who may possibly have been the on duty manager told... More

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

What a wonderful review of our hotel, thank you so much for taking the time to share your feedback. We truly believe that a memorable experience is made through great interactions with our people, so it is very pleasing that in such a short amount of time, the team were able to interact with you on a number of occasions.... More

Sydney, Australia
Top Contributor
82 reviews 82 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

One of a few hotels in the area that have a package where you can leave your car and collect when you return. The rooms are comfortable with good pillows for that relaxing sleep before your flight and the bar downstairs is an excellent place to meet people travelling.

Was this review helpful? Yes 1
Broadbeach, Australia
Contributor
20 reviews 20 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean and spacious room. Really comfy beds and pillows. Easy and friendly check-in and check-out. But...VERY ordinary buffet breakfast ( especially for $20 AUD ) We arrived as the restaurant opened for breakfast and were one of the first people to sample the food. Most of the hot food was already luke-warm and even cold and the scrambled eggs were... More

Was this review helpful? Yes 3
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for your review of Holiday Inn Sydney Airport! It's great to hear that you found the check-in and check-out experience to be positive and that you were comfortable in the rooms. Please accept my apologies regarding your breakfast experience. We often receive very good comments about the selection of our buffet so it is particularly disappointing to understand... More

Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at this hotel in the early evening after a long day of travelling from Ayres Rock. We were flying to Singapore the next morning. On arrival the chap on reception was the most helpful member of a customer service team that I have come across. I just wish that I had taken his name. He sorted out our... More

Was this review helpful? Yes 2
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the wonderful review of Holiday Inn Sydney Airport! We understand that many of our guests have landed at the hotel after long flights, so providing a comfortable place to recharge before heading off is pretty important..! I am extremely happy to hear that the team looked after you and your family so well. Positive service experiences is... More

Adelaide, Australia
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 1 night after long haul flight from USA. Was ok but nothing spectacular. Rooms average. Just stayed for the convenience as we had no choice. No other hotels would fit a family of 4 in the same room in Sydney!

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thanks for taking the time to write a review of Holiday Inn Sydney Airport. I'm glad to hear that we were able to provide a convenient accommodation option for you after your long flight. I hope we have a chance to welcome you back. Kind regards Gareth Long General Manager More

Hong Kong, China
Top Contributor
88 reviews 88 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Used this as we had early flight out. Rooms were fine and the place is new. Long term car underground parking useful @ 15 dollars a day. Bar was very popular; usually airport hotel bars are not local favourites.

Was this review helpful? Yes 1
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the great review! I'm pleased to hear that you found the hotel convenient, clean and comfortable! We look forward to welcoming you back in the near future. Kind regards Gareth Long General Manager More

Gainesville, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here twice, at the beginning and end of our two week trip to Australia. We used a combination of points and cash and that was indeed a bargain. The hotel is located a couple of miles from the airport and by taking the Sydney SuperShuttle we could charge the $6 per passenger fee to our room. The hotel... More

Was this review helpful? Yes 2
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the fantastic review of Holiday Inn Sydney Airport! It's great to hear that we provided you with a comfortable option at both the start and finish of your Australian adventure. We aim to deliver service and facilities that make it easy for travellers and it sounds like we managed to provide that for you. I hope we... More

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Additional Information about Holiday Inn Sydney Airport

Address: Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn

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Official Description (provided by the hotel)
Conveniently positioned, Holiday Inn Sydney Airport is located only minutes from the international and domestic airport terminals, providing regular transfers to and from the hotel. Situated in the centre of the local business district, the hotel provides you with easy access to the CBD via the motorway. A two minute walk to nearby Mascot train station will also have you in the city within 10 minutes.All 250 guest rooms have views towards the city skyline or airport and have been custom designed with guest comfort in mind. Standard rooms come equipped with a choice of soft and firm pillows, 32-inch flatscreen TVs, high speed internet access and ensuite with dual pressure showerhead. Enjoy a delicious Moroccan-inspired meal in the hotel’s signature restaurant, Sirocco, or socialise with friends and entertain colleagues with a relaxed drink and light meal in Biggles Bar.Within Holiday Inn Sydney Airport is an in-house gymnasium, same day laundry for the last minute rush and a business centre to stay connected and prepared for the trip ahead.Experience the relaxed and friendly service at Holiday Inn Sydney Airport. ... more   less 
Number of rooms
250

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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