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All 5 Mascot hotels

Holiday Inn Sydney Airport

4.5 of 5 Hotel   |   Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
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Ranked #2 of 5 Hotels in Mascot
A recent review
3 of 5 stars reviewed 2 days ago
shultzfamilia Taree, Australia
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624 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Taree, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

We booked a room with 2 Queen size beds (We paid $189 + $5.68 hotel fees ?????). Perfect for our use with two small children and flying out early the next morning. Service was pleasant but the parking was awful. They have onsite parking and valet parking. We had to end up going valet parking because there were parking spaces... More

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Brisbane, Australia
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The price was good and the room was OK for the price. A little dated and the air-conditioning controller was falling apart. The location is good for the airport; however I was coming in on a late flight and had to take a cab (or wait half an hour for the shuttle). Sydney cabbies don't really appreciate a short fare... More

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to review the Holiday Inn Sydney Airport. It is disappointing when we hear that Taxi Operators do not provide the best welcome to Sydney for our guests, but I'm glad you found the proximity to the airport convenient. Park, Stay and Go is a very popular option with many of our guests and with... More

Singapore, Singapore
Contributor
20 reviews 20 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

If you are looking for hotel near SYD airport, Holiday Inn is a great choice. About 5 to 10 mins away by car. You can take the Airport Shutter at AUD $6 or Taxi around AUD $20. It is around 10 mins walk away from the Mascot Train Station. However, there is nothing much around the Hotel. The hot walk... More

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We agree that the location of the hotel is perfect, whether it's close proximity to the airport or the city, we have you covered on both accounts! I'm glad to hear you enjoyed the shower, one of the treats of staying at a hotel must be the long showers. Thank you for your comments regarding our friendly team, I'll be... More

Pequannock, New Jersey
Top Contributor
94 reviews 94 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel is located in a great spot to easily catch the Airport Link to downtown Sydney & is very close to the airport. They offer a shuttle to the airport too, $6. The room I was in was very nice and large and looked like it was recently redone.

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

I'm glad to hear that you found the location of the hotel convenient for your stay. There was a refresh of the rooms last year so it's great to hear you felt comfortable in the newly styled rooms! Thank you for choosing Holiday Inn, I hope we have the chance to welcome you back again soon. Kind regards Gareth Long... More

Belmont, Australia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

We booked a stay/park & fly package which allowed us 1 night stay plus 7 nights parking. We would have paid about $180 for parking onsite at the airport, and for an extra $100 we stayed the night before. Great value, less stress, no long drive on the morning of flying

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

It's great to hear that you found the Park, Stay and Go package a good value option for your pre-holiday requirements! It is a great package and one that many of our guests use time and time again. I hope we can look after you again in the future. Kind regards, Gareth Long General Manager More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

As a regular business user of this hotel for the past 12 years, I have seen the many improvements undertaken. Unfortunately, even with regular feedback to management, many area's go unattended and these area's are those that have a direct impact on the guest. The most important consideration at this and many other hotels, is to request a room as... More

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to write such a comprehensive and constructive review of the Holiday Inn Sydney Airport! It is through feedback like this, that we can be very targeted in our attention to making improvements. I have reviewed your profile and ensured your preferences are up to date to reflect your preference for north-facing, 3rd floor rooms... More

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for business again, and was welcomed back by the friendly staff. Stayed in a king suite which is really spacious and comfortable. Couches were a little tired but other than that the room was nice. Received a lovely hand written card with complementary bottles of sparkling water and fresh cut lime which just made my stay very special.... More

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the wonderful review of our hotel! I'm so pleased to hear that we were able to make you feel extra special on your recent stay and appreciate the loyalty you show towards Holiday Inn Sydney Airport. We work really hard to make sure our guests feel like our hotel is a home away from home, a place... More

Taipei, Taiwan
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the last night we stayed in Sydney. It exactly didn't give me any relax or good memory for Sydney. It mostly like Holiday Express. You can regard is as a express hotel because everything is such simple. If you expect there will be a little relax atmosphere, you will be disappointed. BTW, don't trust the shuttle bus schedule... More

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Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thanks for taking the time to share your comments regarding your stay at Holiday Inn Sydney Airport. It's nice to hear that you enjoyed waking up to a beautiful Sydney sunrise and I would be interested to understand what other facilities might have made your experience more comfortable. We are always happy to hear recommendations to ensure we are providing... More

Kuala Lumpur, Malaysia
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Checked in for early flight to avoid hassle but our experience was very bad. First of all, there is no concierge to assist us with our luggages, we have to drag the trolley up & down by ourselves. Then we found out that the front desk lady did not book our taxi for an early departure, despite she confirming it... More

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Please accept my personal apologies for this less then acceptable experience. This is a very un-Holiday Inn experience and I am very disappointed that we failed to deliver our usual high standards on your visit. I am following up the various incidents you have raised with my management team. Please feel free to contact me personally at gareth.long@ihg.com as I... More

Cairns, Australia
Contributor
19 reviews 19 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There are hotels marginally closer to the Sydney domestic airport than Holiday Inn - Stamford Plaza and Ibis but for the extra 100 metres or So the Holiday Inn is definitely worth a look. None of these hotels are actually "AT" the airport and although it would be possible to walk to any I would not recommend - especially with... More

Was this review helpful? Yes
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We also think our hotel is worth the extra 100 metres, plus you are even closer to the Mascot Train Station and only a few stops from the city! Fantastic to hear that you found the hotel offered good value, great service and an awesome breakfast! Becoming an IHG Rewards Club member certainly offers some great benefits and I'm pleased... More

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Additional Information about Holiday Inn Sydney Airport

Address: Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
Number of rooms: 250
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn

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