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Holiday Inn Sydney Airport

Certificate of Excellence
4.5 of 5
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Bourke Road & O'Riordan Street, Mascot, Botany Bay, New South Wales 2020, Australia
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Holiday Inn Sydney Airport
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934 Reviews from our TripAdvisor Community

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Lincoln, Nebraska
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived on the 11th from RCCL cruise and chose to fly the next day. We arrived at 9;30 AM and were greeted by Giuditta. She came out to assist with our luggage. What a great welcoming. She then proceeded to do our check in. Giuditta, also helped with taking our luggage to our room. She would not accept a... More 

Helpful?
Thank marshalnk
Ocheyedan
Level Contributor
137 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After flying forover 30s hours from Iowa USA we walked in and were welcomed with a friendly greeting! They let us check in early!! Anya helped us and was more than helpful! The hotel is 3 blocks from train station very easy to use! Buy your Opal card at convince store up from hotel on your right! Any time we... More 

Helpful?
Thank RicoOcheyedan
Nowra, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed in room 615 If they offer you this room DONT take it. We were woken 4 times during the night by huge banging in the pipes. My husband had earplugs in as he alleges that I snore and it still woke him with a jump. The room also needs other attention like the battle scarred headboard and stale... More 

Helpful?
Thank KatCkark
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

I'm very disappointed to hear that we failed to deliver on your recent visit to Holiday Inn Sydney Airport. Please accept my personal apologies. Your experience is certainly not representative of our usual high standards. I have spent the morning looking through your review with my team and we are taking action to ensure the reported issues do not occur... More 

Sydney, Australia
Level Contributor
190 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location for airport stopovers and even extended stays. 5 minutes walk to Mascot Station, then another 5 to the airport and 8 to Sydney's CBD .Stylish rooms, clean, nice bar and snacks. Not too many attractions within walking distance but a lot less expensive than hotels in the CBD. IHG rewards Club worth joining (it's free) as it entitles... More 

Helpful?
Thank GACASydney_Australia
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

I couldn't have written a better review myself..! Thank you so much for sharing your experience with us. We work very hard to ensure everything our valued guests need is provided and that our team are warm, welcoming and engaging. It means a lot when we receive such wonderful feedback. We very much look forward to welcoming you back in... More 

Albury
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

ordered room service - and it was so so good! Best room service we have had in a long time. Bed was Comfy with a great view of the airport. We recieved complimentary late checkout the day we left- which meant we were very refreshed for our international flight the following day. Thanks for a great stay.

Helpful?
Thank Jordyn Q
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We like to think of our in-room dining offering as an extension of Sirocco Restaurant - it's great to hear you enjoyed it..! I'm pleased that the team could accommodate a late check-out for you and that you had a positive experience with us at Holiday Inn Sydney Airport. Thank you for taking the time to share your feedback with... More 

Ellisville, Missouri
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived here the day before our cruise ship left for Tasmania and new zealand. Lovely room, wonderful staff,great bar and bar food. We are holiday Inn club members which afforded us free Internet and a buy 1 get one breakfast buffet. The shuttle pick up the day we left for our cruise was seemless. The shuttle was waiting for... More 

Helpful?
1 Thank sue p
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We hope you return too..! Thank you for taking the time to write such a lovely review of Holiday Inn Sydney Airport. It means so much to our team when our guests have a fabulous experience, I look forward to sharing your comments with our people. We hope you enjoyed your cruise - thanks for choosing Holiday Inn. Kind regards... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Close to the airport and transport via the shuttle bus so fairly easy to get there. The train station at Mascot is very close so ideal if you want a visit into the City to see the sights. Rooms excellent and breakfast was the quality you would expect.

Helpful?
2 Thank bakerps
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We're delighted to hear that you had a great experience with us at Holiday Inn Sydney Airport..! Our location really is ideal, close to the airport terminals and so easy to reach Sydney's vibrant CBD. It's pleasing to hear you were comfortable in your room, that you enjoyed your breakfast experience and that we could be a part of your... More 

Sydney, Australia
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

really impressed with this Holiday Inn it seems nicer than most. Good Service, better room service menu selection and cost than other holiday inns in Sydney. close to airport but miles from any other entertainment

Helpful?
Thank Rokiii
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the fantastic feedback regarding your experience at Holiday Inn Sydney Airport. It's awesome to hear that you enjoyed your time at the hotel and found our facilities met your requirements. Did you know that we are only a 5-10 min walk from the Mascot Train Station? Once you're on the train it's just a few stops into... More 

Adelaide, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is perfect in all : nice room, very clean, nice breakfast,, food in the bar is super. Food in Restaurant is so beautiful, Free transfer to Airport. Everything in this hotel i SUPER.... Every wear is so close, only 15 minut do City Centre, Opera house etc.

Helpful?
Thank Ryszard2014
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We love to hear that our guests enjoyed a PERFECT stay..! Thank you so much for this awesome review and for sharing your feedback with us. I will share your comments with our team, they'll be delighted to hear what a fabulous time you had at Holiday Inn Sydney Airport. We hope to see you back again soon. Kind regards... More 

Lloydminster, Canada
Level Contributor
256 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here twice during our Australian holiday. One can get a shuttle from the airport (where all the other shuttles pick up passengers, near the taxis). It costs $6 per person, as opposed to $21 by taxi. The shuttle is charged to your room. The hotel check in staff was friendly and efficient. Being a rewards member meant free... More 

Helpful?
1 Thank Sandeepina
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We're so happy to hear that we could deliver on every part of your visit to Holiday Inn Sydney Airport. A clean and comfortable room, convenient location, friendly staff and a great breakfast are all such important parts of a great hotel stay. Thank you for choosing Holiday Inn for your stay in Sydney, I'm glad we met your expectations... More 

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