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All 2 Mascot accommodations

AeA Sydney Airport Serviced Apartments

1285 Botany Road | Corner of Botany Road & Wentworth Avenue, Mascot, Botany Bay, New South Wales 2020, Australia
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  • Reviews (29)
  • Photos (21)
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  • Room tips (5)
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AeA Sydney Airport Serviced Apartments
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29 people have reviewed this hotel

Traveler rating
    7
    8
    7
    3
    4
See reviews for
11
6
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2014

Its providing all I needed-not home but very reasonably priced, clean, close to transport.We did not expect 1st class hotel and we were not paying as first class hotel either.I ususally dont stay and watch the tely-it is a place where I sleep and move on.The receptionis and housekeepers are very helpful.Will stay again.

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 7, 2014

The only really nice thing about this apartment is the receptionist and the bed. I stayed in room 10 ground floor now I dont get picky often but cant help it here. 1st tv it cost buckleys for a decent size tv to have a little tv and be 20 foot away is shocking. 2nd used soap on top of... More

Was this review helpful? Yes 1
Singapore
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 2, 2014

I only chose this place cos I was desperate for a reasonably priced apartment on 30 dec. All other hotels in the city were tripling their prices. The apartment has many rules including throw in ALL rubbish or pay an aud55/hr penalty. Putting all cutlery it's back in its place, closing toilet doors after showering so that steam does not... More

Was this review helpful? Yes
Robina, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 4, 2013

We were disappointed with the quality, age and maintenance of Apartment 33 (Penthouse). The picture supplied for booking confirmation indicated a different apartment to the one we booked. The lift was not working on the first day of our visit and this is clearly a problem when staying with two young children and carting the associated luggage. The bathroom lacked... More

Was this review helpful? Yes 1
Wagga Wagga, Australia
Contributor
20 reviews 20 reviews
3 of 5 stars Reviewed September 23, 2013

The lady at reception was great and was very helpful. the property itself was a bit tired and was under going renovations. The sound from the Airport next door wasn't bad and didn't bother our sleep. the bathrooms and ventilation was very poor. The premises does have a warning about the fire alarms going off due to the non ventilation... More

Was this review helpful? Yes
AEAManagement, General Manager at AeA Sydney Airport Serviced Apartments, responded to this review

Dear Erajh, Thank you for your recent comments on our apartments at AEA Sydney Airport. As you were most likely aware, some apartments were still undergoing renovations. Majority have been completed now and the building itself is undergoing common area renovations now, since you last stayed with us. It is looking fantastic! We thank you for your comments and will... More

Kildare, Ireland
1 review
4 of 5 stars Reviewed September 9, 2013

Recently my wife and I spent 22 nights in a Studio Superior Apartment at AeA Apartments Botany Road. We were very happy with the accomadation during our stay and have fond memories of the excellent assistance we recieved from the Building Manager who also acts as the Receptionist. The only negative comment is that the lighting in the appartment was... More

Was this review helpful? Yes
AEAManagement, Manager at AeA Sydney Airport Serviced Apartments, responded to this review

Dear Tom, Many Thanks for your positive comments about AEA Sydney Airport. We are very pleased to hear your enjoyed your stay with us. We hope to assist you again in the future should you ever need further accommodation in Sydney. With Warm regards AEA Managament. More

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 7, 2013

We have been staying at AEA few times a year over last couple of years. Mostly we have been satisfied and if something went wrong it was not a problem to fix it. We have also noticed that the receptionist was usually not there which we did not mind because there was no need to deal with her. Usually our... More

Was this review helpful? Yes 3
AEAManagement, Guest Relations Manager at AeA Sydney Airport Serviced Apartments, responded to this review

Firstly, let me thank you for leaving us this review. As a brand, customer service is paramount, so your feedback is vital. I would like to apologise that, on this occasion, you did not have an experience that is true to our brand. As a serviced apartment provider, our reception is not 24 hours like a hotel. At AeA Sydney... More

Sydney, New South Wales, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 17, 2013

I booked AeA for my parents who were coming to Sydney for a 2 month holiday. Their one bedroom apartment contained brand new furniture and carpets and was freshly painted and clean, everything they needed was there or available if requested. Any requests were dealt with promptly e.g. the fridge was faulty so a replacement was arranged without inconveniencing my... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
AEAManagement, Guest Relations Manager at AeA Sydney Airport Serviced Apartments, responded to this review

Please let me thank you for leaving us this review, as our guests often tell us how helpful it is to read the feedback provided by past guests before making their own bookings. As a company, our focus is on customer service so we are so glad to hear your parents enjoyed their stay with us! Thank you for pointing... More

Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

My family and I been staying at AEA Mascott for a few times in a last 3 years. Never failed. It always our 1st choice when we go to Sydney. Feels like our 2nd home. The staffs are always nice. the unit clean, the space quite big and the verandah just a plus point and everything just sweet. I just... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Alexandra D, Public Relations Manager at AeA Sydney Airport Serviced Apartments, responded to this review

Firstly, let me thank you for leaving us this review. As a brand, customer service is paramount, so your feedback is vital. Further, our guests often tell us how helpful it is to read the feedback provided by previous guests before booking their own accommodation. We are so glad to hear we are your first choice when travelling to Sydney!... More

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 30, 2013

My daughter and I stayed in a 1bdrm grand deluxe apartment for 5 nights and it was great. I really wasnt expecting much but was pleasantly surprised. The apartments have been refurbished and the 1 bedroom apartment we had was massive. The location was great, but not sure how you would go without a car. it was quite surprising how... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Alexandra D, Public Relations Manager at AeA Sydney Airport Serviced Apartments, responded to this review

Hi there stella f! I’d like to thank you for leaving us this review, as often our guests tell us how helpful it is for them to read the feedback of past guests before booking accommodation. We also like to hear what you loved about the apartment and areas we might improve, as customer service is paramount here at AeA.... More

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Additional Information about AeA Sydney Airport Serviced Apartments

Address: 1285 Botany Road | Corner of Botany Road & Wentworth Avenue, Mascot, Botany Bay, New South Wales 2020, Australia
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range (Based on Average Rates): $

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Amenities

Kitchenette Suites
Number of rooms
35

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