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Novotel Sydney Manly Pacific

#2 of 14 Hotels in Manly
Certificate of Excellence
Hotel website
55 North Steyne, Manly, New South Wales 2095, Australia (Formerly Manly Pacific Sydney)
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Novotel Sydney Manly Pacific
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Novotel Sydney Manly Pacific
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1,314 reviews from our community

Traveler rating
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    227
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    37
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Normally in Manly I stay at Quest but it was booked out so I made the mistake of staying here. For an expensive hotel you think they could do some maintenance and that you would have a working. Shower. When I first got to my room the handle kept sticking so I thought the key wasn't working. Check in was... More 

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1 review
3 of 5 stars Reviewed 6 days ago NEW

"We can't tell you exactly where in Manly this room is, but you won't be disappointed with the view you get!! That would ruin the surprise! SSHHHH, can you keep the Secret?" This is what we were told by LastMinute.com and we were booked into the Novotel in manly. The room was pretty good but the the view we were... More 

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GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review

Dear herbytheowl, thank you for taking the time to post a review of your stay with us at Novotel Sydney Manly Pacific. I was happy to read that our reservations manager has taken the time to discuss your feedback and that a positive outcome has been reached where we will see you return to stay with us once again in... More 

Rural South Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Novotel Manly Pacific has a great location opposite the beach and a short walk to cafes and restaurants. The staff are very friendly and welcoming and the conference centre was well catered for. Comfortable, clean rooms of a good size. Would recommend.

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GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review

Dear Rymel, thank you for taking the time to post a review regarding your recent stay with us here at the Novotel Sydney Manly Pacific. It is always a pleasure to receive positive feedback and I will ensure this reaches our entire team. Once again thank you for your feedback and we hope to see you again soon. Regards James... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

The Manly Pacific provided an unforgettable easter experience, particularly catering for young children with free easter eggs at each door, competitions, children's movies in the conference area, easter egg hunts and an interactive animal display of rabbits, chickens etc. in the hotel foyer. The staff are incredibly caring and enthusiastic and are a credit to the hotel.

Review collected in partnership with Accorhotels.com

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GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review

Dear A TripAdvisor Member, thank you for taking the time to post a review of your stay at the Novotel Sydney Manly Pacific. In true Novotel style we are passionate about family and are thrilled to see that your stay was enjoyable for young and old. We will continue to do our very best to maintain this level of service... More 

Ballarat, Victoria, Australia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

so disappointed to rent a 2 BR apartment devoid of any amenities in the kitchenette , the beds are so old they have hollowed out and sagged , the bathrooms smell and the furniture and carpet must be 10 to 20 years old , as for the position and the view Perfect ! That's the issue here the Novotel are... More 

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GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review

Dear Gavin J, we appreciate the time you have taken to tell us about your stay at the Novotel Sydney Manly Pacific. I was sorry to read that your experience did not meet your expectations. We most definitely are passionate about providing all guests with an outstanding experience based on service and product and it appears we have fallen short... More 

Birmingham, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

The Novotel Manly is brilliantly located being opposite the beach just a few metres walk away. Bars and restaurants are all within an easy stroll as are the quite decent range of shops. The sea ferry terminal is about a ten minute walk giving a cheap and convenient access to Sydney city itself. The hotel has its own bar and... More 

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GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review

Dear mnd316, Thank you for taking the time to post a review of the hotel regarding your stay at the Novotel Sydney Manly Pacific on Trip Advisor. I believe our location in Manly is fantastic. Located between the Pacific Ocean and Sydney Harbour; the beach, restaurants and shops are all so close at hand and lots of activities that everyone... More 

Christchurch, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed at Novotel Manly for two nights in March 2015. Room very clean and tidy, but in terms of the room itself I wouldn't say it was great value for money for what we paid. Staff were polite and friendly though, and left a bottle of wine in our room for my birthday, which was a lovely touch. Overhead lighting... More 

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GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review

Dear ChChDani, Thank you for providing some feedback on the hotel of your stay on Trip Advisor. I am pleased to hear you found the rooms to be clean and tidy, although it is disappointing to hear it did not grant money paid. We pride ourselves on our commitment to delivering a level of service and value for money that... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Was first time writing a review, do not spend ever any money on that terrible hotel with bad poor service . At morning they make you waiting for your coffee a 1 hour or so . Breakfast very poor , no selection . Travel around a world but first time that disappointed . Room small and just ugly . Novotel... More 

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GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review

Dear Svetlana20152015, Thank you for taking the time to post a review of the hotel regarding your stay at the Novotel Sydney Manly Pacific on Trip Advisor. It is disappointing to hear you were not happy with your stay with us and the service you received was poor. We pride ourselves on our commitment to delivering a level of service... More 

Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at 6th floor in a seaview dubble bed superior. Excellent stay! Clean room. Nice serviceminded staff. Good beds. We would have appreciated a table in the room. Now we had no place to sit when we ordered food from roomservice. Lobby wasn't very inviting. It was very noisy early in the evening from the bar and restaurant. Location... More 

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GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review

Dear SM0UDH, Thank you for providing some wonderful feedback on the hotel of your stay on Trip Advisor. I am pleased to hear you enjoyed your superior ocean view room and found it clean and comfortable. The ocean views are a wonderful to wake up in the morning watching the sun rise over the ocean and the morning activity. I... More 

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