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Novotel Sydney Brighton Beach

4.0 of 5 Cnr. The Grand Parade and Princess Street, Brighton le Sands, Rockdale, New South Wales 2000, Australia
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Novotel Sydney Brighton Beach
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Novotel Sydney Brighton Beach
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1,263 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars NEW via mobile

I stayed overnight at the hotel for a conference and it seemed that it had seen better days. The room was spacious but had a strong musty smell. The food provided at breakfast, lunch and dinner was of a good standard and the staff were friendly. However, there was a very tired look in general and could do with a... More 

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the Notated on the eve of my friends wedding, hiring a grand suite in the hope it would provide a great location for pre-wedding preparations. When we got to the room we couldn't help but notice it was like a scene from Bates Motel in psycho, and was far from containing any sense of grandeur that one... More 

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2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

An old dirty rundown dump Had to ask for the room to be cleaned Blood stains on the underlay Cigarette butts on the balcony Tape covering carpet repairs TV reception very poor Bed hard and smelly Staff schooled in making excuses for the state of the hotel Stay somewhere else

Was this review helpful? Yes 1
Kyneton, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed at this tired hotel for a 2 day company conference. Breakfast, lunch and dinner buffets we quite good with a great fresh selection. Conference rooms were hot and uncomfortable - air conditioning very inadequate. Did not provide enough drinking cups and water coolers were almost always empty. Hotel facilities and rooms very tired and it needs updating.

Was this review helpful? Yes 1
Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I stayed here with my family a couple months ago. We originally booked a bay view room which was close to $500 a night. However on arrival our room was given away and we were downgraded to another room which was smaller and faced a construction site. We complained but there were no other rooms! They sent us a bottle... More 

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Leeds, UK
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good location for walks and restaurants. Hotel has good sport and pool facilities but its a tired hotel, rooms smell of some damp but they are big room, good bed and really helpful and friendly staff. Rooms need a facelift!

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Room neat and tidy and that's about it. Everything is else is done on the cheap. It's obvious this iconic property survives on its location and hot Sydney Hotel market. How this is a Novotel Standard property is a mystery other than what accor charges for a night. It's obvious accor are in it for the management fees and the... More 

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Canberra, Australian Capital Territory, Australia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel desperately needs a refurbishment to maintain the Novotel standard expected. The sofa bed was not made up on check in and my family were still waiting at 11pm - very annoying!! The location is good.

Was this review helpful? Yes 1
nsbb, Front Office Manager at Novotel Sydney Brighton Beach, responded to this review

Dear Francine A, Thank you for the review and please accept my apologies for the inconvenience we have caused you and your family. I will follow up with relevant departments to ensure we communicate on the guest request and those are followed up promptly. Once again thank you for your taking time to write about our hotel and we look... More 

Dubbo, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my 3rd stay here. Having stayed in a spa room, also one with a bath and one with a shower. One room was near a building site and I was updated straight away to a more siutable room with no complaints. I keep coming back so that says it all. Love looking over the water. Staff very kind.... More 

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nsbb, Front Office Manager at Novotel Sydney Brighton Beach, responded to this review

Dear Gail O, Thank you for taking the time to tell us about your experience. On behalf of the team I wish to thank you for your support and I am delighted to read that you are impressed with our service. I will share your comments with our team as it will encourage our team to continuously provide excellent service... More 

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Additional Information about Novotel Sydney Brighton Beach

Address: Cnr. The Grand Parade and Princess Street, Brighton le Sands, Rockdale, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Rockdale > Brighton le Sands
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Sydney Brighton Beach 4*
Number of rooms: 296
Reservation Options:
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Also Known As:
Novotel Sydney Brighton Beach Hotel Brighton Le Sands
Novotel Brighton Le Sands
Accor Brighton Le Sands
Sydney Novotel

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Bayview Suite (77)
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Bayview Terrace Suite (78)
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Bayview Twin Suite (68)
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Beach (12)
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Indoor Pool (9)
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The Hotel (62)

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