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BEST WESTERN Twin Towers Inn

260-264 Pacific Highway, Artarmon, Willoughby, New South Wales 2064, Australia
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BEST WESTERN Twin Towers Inn
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Ranked #1 of 2 Hotels in Artarmon
A recent review
5 of 5 stars reviewed 5 days ago
beenthere088 Sydney,
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93 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • French first
  • German first
  • Russian first
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    (93)
  • Mar-May only
    (20)
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    (25)
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Sydney,
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

In June 2015 my family had to undertake a very serious medical operation at Royal North Shore Hospital. This involved my non-Sydney parents and brother needing to be in the vicinity of the hospital for a extended period (undetermined at the time). I had stayed here before overnight when my wife had a operation so was aware of the close... More 

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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

It's a motel in a very busy street - unfortunately thee aren't too many Best Western's to choose fro in the area. It's a hilly side so its not appropriate for those with walking handicaps. The rooms are ok - clean, et - but they need more utilities. We found the cups way too small to even fit a tea... More 

Review collected in partnership with Best Western

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Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visiting Sydney and needed a place to stay that would also allow a small dog. And so we ended up here. Booked direct and quoted $125 plus $30 for the four legged family member. Still a reasonable price for a night in Sydney and I realise some extra care maybe needed in cleaning after a dog has stayed but come... More 

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Parkes, Australia
Level Contributor
83 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 15, 2015

I booked through Booking.com and the rate was $109 for one night. This is less than many country motels so it is unheard of for a four star property in Sydney. I note the poor reviews from people in rooms on the highway but my room (27) was down the back with close by parking and two king size beds... More 

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Port Macquarie, Australia
1 review
4 of 5 stars Reviewed June 4, 2015

Great base to visit Sydney Public transport from Motel Bus stop, both directions, outside motel. St Lenards & Artarman train station not far away, the bus taking you to St Lenards Station. All travel cost $2.50 a day, bus, light rail, train & Ferry

Review collected in partnership with Best Western

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Forbes, Australia
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 3, 2015

This is the second time I have had to stay in this area due to hospital procedure that requires me to stay in overnight while my wife uses hotel as base for visiting etc. We booked 2 nights mid week via Wotif. Our experience two years previously has very disappointing. We stayed in another accommodation just down the road and... More 

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Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 2, 2015

Great price and location for Sydney, stayed 5 nights, 3 at $125 and 2 at $109, this was for Vivid, but with the state or Origin and other events in town at the time most accommodation was $200 to $500 a night. The price also included off street parking and this was extra at the other hotels, but book early.... More 

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Brisbane, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 25, 2015 via mobile

Motel pretty clean and tidy. Beds and pillows are comfortable. Close to hospital. Bus or a quick walk. Close to a shopping centre, by bus which leaves from just outside motel. The only thing that lets this place down is the customer service. They certainly don't go out of there way to help you. It's run by Chinese people and... More 

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Emma Y, Public Relations Manager at BEST WESTERN Twin Towers Inn, responded to this review

Dear HayleyMcGuinness, Thank you for your kind words. Receptionists are actually very professional. They are here to solve the problem for the guest. No staff living in the hotel except the night port which works in the night time. We regular have some chinese groups staying with us when they travel to Sydney. And our night chef are coming from... More 

Southern Highlands, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 25, 2015

I suppose every hotel has that last room that needs to be discounted because otherwise who would want it. I tend to look for cheaper accommodation. Well, that is what I got when I booked the night before. Note that some booking sites will not even process a booking less than 24 hours in advance. At least booking.com works. The... More 

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Travelers are raving about these Artarmon hotels

sydney australia
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 13, 2015

We are a couple of 'oldies' who live on the beautiful Central Coast, NSW, and have a very large family - all in Sydney. For family celebrations - and there are a few with 19 birthdays to celebrate - we do that by the month! - and Christmas, Mothers Day and Fathers Day. On Christmas Day we changed our usual... More 

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Emma Y, Guest Relations Manager at BEST WESTERN Twin Towers Inn, responded to this review

Dear Febenie, Thank you for your lovely comments. I share it with all my staff. And the sanctification of the guests are the first important thing for our whole team to concern. We all look forward to see you next time. Regards, Emma More 

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