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Ramada Plaza Marco Polo Beach Resort

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19201 Collins Avenue, Sunny Isles Beach, FL 33160
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Ramada Plaza Marco Polo Beach Resort
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Ramada Plaza Marco Polo Beach Resort
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1,303 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Ramada Plaza Marco Polo Beach Resort
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I am currently staying at the Marco Polo for business. Mr Salazar and Leidy were more than helpful on a busy 4th of July weekend to assist with accommodations. Melissa G and Nathalie are always helpful and kind with whatever you need at the front desk. The valet staff of Henry,Walter,Pedro and David have also been a great help with... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This hotel was not what we expected, and pictures were deceiving. I spent alot of money to stay here with my family. Its was our first major family vacation, so I wanted to show the family a great time. The place looked great on the web-site, and the lobby looked great as well. But, our room was not what we... More 

Was this review helpful? Yes 1
SouthernStates
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is one of four hotels I would suggest if you are traveling to Miami. We had a great time at the pool and the beach. Went to see some local sports and had the best time on the beach, just a couple feet away from our hotel room. I haven't seen blue seas like this since the Caribbean. The... More 

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Atlanta
1 review
2 of 5 stars Reviewed 4 weeks ago

Very disappointed in hotel. Very run down. Door key didn't work. Won't be back here. Latch on glass door didn't. Really glad it was only one night. Mandatory valet scratched my car. Too many things to list.

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Carla romero was our room cleaning lady and she was really great and helpful and understanding to us. She made our stay at the hotel more pleasant. We hope that on our next visit we can see her again as she is a very pleasant person

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Toronto, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

good hotel, excellent staff, older hotel very quite, not a resort, excellent location, very clean and tidy. pool staff very good and no problem getting chairs and umbrella. room very spacious and excellent cleaning every day. the staff work very hard and first time ever do not expect tips. excellent location diamond in the rough among million dollar condos but... More 

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Raleigh, North Carolina
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Do not choose that hotel. More than $35 unexpected, nontransparent cost per night. You can find out valet parking, fine, but you need to buy $15 "services" from nowhere, it is not in your contract. The personnel is impolite - certainly they hate their job - they know this is unacceptable. AC is noisy, highway is (one layer window) noisy,... More 

Was this review helpful? Yes 1
Newcastle, Australia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for one night before our cruise from Miami Port and glad it was only one. Service at the front desk was unprofessional and unattentive, though the bell hop was helpful. The hallways smelled of "off meat" and I had to actually pinch my nose everytime I walked in and out of the room. Lucky the room itself didn't... More 

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Saint Louis, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 25, 2015

This one is bad. Had to check out after the first night. Old creepy. Bad service. Dirty. The only good thing I would say is the location and the view. Valet parking are good as well. Breakfast I had it included however is the worth I don't know how you can make bad scrambled eggs??

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 22, 2015

Okay so I'm hard headed and didnt want to listen to the reviews and me and my family went anyway. The view is oh so beautiful if you get ocean view other than that this hotel SUCKS ! Got scammed and everything but handled all of that. Room service sucks ! Always had to go get my own towels and... More 

Was this review helpful? Yes 1
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City View Room with Balcony (52)
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