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Ramada Plaza Marco Polo Beach Resort

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19201 Collins Avenue, Sunny Isles Beach, FL 33160
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Ramada Plaza Marco Polo Beach Resort
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Ramada Plaza Marco Polo Beach Resort
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1,220 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Ramada Plaza Marco Polo Beach Resort
See the most recent reviews
Fort McCoy, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just wanted to drop a quick note of thanks for Our stay the weekend of March 27th, 2015. Daniel was stellar along with the rest of the Concierge staff. Daniel was the first person to greet us upon Our arrival and took the utmost care of Our belongings ALL weekend and US as well. His suggestions were spot on and... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

When I went to the fitness center Jose Erazo was very sweet and helpful and went out of his way to accomadate my need and I was very satisfied. I'm looking foraward to visiting again. He greeted us very well with a pleasant smile.

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Reading, United Kingdom
1 review
2 of 5 stars Reviewed 4 weeks ago

Well let’s start with the positives, spacious room and bed’s was very comfortable, perfect location (for us) pool area was ok. Housekeeping and pool staff very friendly 2 names especially to mention Rose Felix and Alix. Alix was always so helpful, courteous and extremely professional and takes pride in his work. Now for the negative: Once you pass the reception... More 

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New York City, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I came down from Brooklyn, NY to get away from the cold weather, and to visit friends. My friends suggested the Ramada Plaza Marco Polo Beach Resort to stay at, since their apartments are small with no extra room. Check in was fast and easy due to Nathalie. The lobby looked semi modern compared to the other hotels I've seen... More 

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Toronto, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked a family vacation to Miami and were to stay at this hotel for 7 nights. We stayed one and checked out as soon as we could find somewhere else to go. The only thing that looks like the pictures on the internet is the throw cushions on the bed. Dirty, old, outdated, gross...kept looking for the chalk outlines.... More 

Was this review helpful? Yes 3
Buffalo, New York
1 review
1 of 5 stars Reviewed 5 weeks ago

This hotel is very out dated and dirty. Our room had a safe that was broken, the key stopped working after two days, and there were bugs everywhere. This hotel also charges unexpected fees for everything, even their fees have fees. Do not let their cheap room rates fool you when booking, as every service has a fee associated with... More 

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Sault Ste. Marie, Canada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed for two nights. Wish we could have stayed longer mainly because of the closeness of the beach. Weather was beautiful. Beware of valet fee and resort fee per day so you can have towels at the pool. There is buffet breakfast at hotel but you pay for it although it is much the same as the free breakfasts you... More 

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West Windsor, NJ
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed 5 nights in an ocean front room on the 10th fl. Positives: room and balcony were clean, bed was comfortable, little noise from neighbors (altho strange rumbling noise in the middle of the night), great beachfront, nice clean pool, good security, and very pleasant housekeeping staff. Not so cool: we were billed for our entire stay when we arrived,... More 

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1 review
5 of 5 stars Reviewed March 20, 2015

I live at Marco polo beach resort and i have to compliment you on jermaine Williams concierge he is always so pleasant and willing to help. He is an asset to your hotel. Thank you for having him on staff.

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1 review
5 of 5 stars Reviewed March 20, 2015

We stayed at the Marco polo and our first day we had a lot of groceries and bags and a young man Jermaine Williams was very helpful and polite with me and my kids.It was highly appreciated he's a very good man. Wonderful greetings with him.

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